Unfortunately my dear husband didn’t get to enjoy the chair , he passed away 3 days before we received it. But thank you for making the return very easy and the refund also. My husband was 86 years ol... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Price for maintenance kit was reasonable, delivery was quick, have a issue with filters not staying in. Contacted customer service. Reply was quick. Received a maintenance replacement kit today, ha... Mehr ansehen
Unternehmen hat geantwortet
The bedrail I ordered arrived broken, no instructions, or hardware to install it. I emailed and called customer service and have not got any responses from this company. So I have a broken bed rail i... Mehr ansehen
Due to a carton labeling error, we received the wrong model of a wheel chair. After the customer service agent, Alex, requested time to review what happened, he called back to provide the return inst... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At DME Superstore, we are committed to improving lives by providing high-quality medical supplies and exceptional customer service. Our mission is to serve the millions of Americans who rely on medical aids to enhance their health, mobility, and overall quality of life. We take pride in partnering with the most trusted and reputable brands in the medical supply industry. Every product we offer is carefully selected to meet rigorous standards for quality, durability, and effectiveness. Before shipping, each item undergoes thorough inspection to ensure it meets our commitment to excellence, so you can always count on receiving products that truly make a difference. With distribution centers strategically located across the United States, we ensure that our customers receive their orders quickly and efficiently. Whether it’s a small accessory or a large medical device, our streamlined logistics are designed to get your items to your doorstep with minimal wait times. Our team is at the heart of what makes DME Superstore special. With over 20 years of experience in the medical industry, our founders have built a knowledgeable and compassionate team of care representatives who are dedicated to providing a seamless shopping experience. Our highly trained customer service team is available 7 days a week to answer your questions, guide you through your purchase, and ensure you shop with confidence. At DME Superstore, we understand that shopping for medical supplies can sometimes feel overwhelming. That’s why we’ve made it our mission to create a stress-free, reliable, and supportive environment for our customers. From the moment you browse our website to the day your order arrives, we are here to support your journey to better health and improved independence. Thank you for trusting DME Superstore. We’re honored to be a part of your journey and are committed to being your go-to resource for top-quality medical supplies.
Kontaktinformationen
21554 Newland Street, 92646, Huntington beach, Vereinigte Staaten
- 888-376-1658
- support@dmesuperstore.com
- dmesuperstore.com
3,7
Akzeptabel
137 Bewertungen
Hat 40 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Super quick help
They were the liaison with the manufacturer (dealt with the warranty) when my mattress was debunked. I did not have to bother with anything and I got a replacement (plus upgrade) shipped for free.
15. Jänner 2026
Bewertung ohne vorherige Einladung
Product received was cut up
Product received was cut in the center. The product was in a manufacture's box and then a shipping box. The product (an air mattress) was rolled up and cut through in the center when I unrolled it. It was clearly shipped that way. I was told I would get an email about it and had received no contact except for them sending me 10% discount coupons via email.
After a few weeks, I was contacted by Alex, who sent me a new air mattress and it works just great! Thanks for your help Alex!
26. Dezember 2025
Miss labeled color
Ordered a blue rollator for my 91 year old mother who lives out of state in assisted living. Unfortunately she received a black one which staff assembled not knowing it was to be blue. The outside of the box listed it as being blue. Kind of disappointing. There was small issue during original order that staff rectified expeditiously
12. Dezember 2025
Bewertung ohne vorherige Einladung
Chair-Lift Remote Control
The replacement remote control for my chair-lift recliner is exactly the correct item I needed to my allow chair to function properly, once again. The item was easy to research due to having actual pictures of the various remotes available.
What a lifesaver. Well worth the cost.
Most importantly the delivery was prompt!
16. November 2025
Bewertung ohne vorherige Einladung
Antwort von DME Superstore
Tank you very much for your business and we are thrilled to hear your new remote has solved the issue with your chair. Now you can go back to enjoying it : )
Products
I saw where someone was not happy with the pre package items. I agree with him 100%. To get the ear domes you have to buy a package with 3 different sizes and I only need one. So I end up throwing away 2/3rds of the order.
29. November 2025
Bewertung ohne vorherige Einladung
Not backing their products! I bought a chair controller that…
I bought a chair controller that stopped working within 30 days. DME is not going to replace it or repair it!!
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von DME Superstore
Hi Jerry! I am not sure who you spoke to but all remotes come with a 1 year warranty so this remote can be replaced for free! Can you please reach out to us at support@dmesuperstore.com
Antwort von DME Superstore
Thank you for your business!
Excellent customer service
Taylor was extremely helpful with information, knowledge, quick with return phone calls, and a pleasure to work with. He is definitely an asset to your company.
21. Oktober 2025
Prompt service on ordering and receipt…
Prompt service on ordering and receipt of the walker. I had to return it because of a maneuverability issue. It was too wide for our house.
The return was very easy. Taylor Davis was a great help.
Your company was easy to work with. Thank you.
14. Oktober 2025
took my order and almost immediately…
took my order and almost immediately shipped it
23. Oktober 2025
Shipped fast and works like a charm!
We received it very fast and we are super happy with this remote. Snapped right in and no issues at all.
23. Oktober 2025
Antwort von DME Superstore
Thank you for your feedback!
went to wrong delivery address
went to wrong delivery address
took forever
not happy with product
want to return it
10. Oktober 2025
Antwort von DME Superstore
We apologize that UPS delivered this to the incorrect address. We did confirm the address you gave us was correct on the label so this was a driver mistake unfortunately. I hope we can make this experience up to you in the near future
Love it!
I couldn't be happier with my experience purchasing the Jazzy 2. Super easy to order and received in record time. Thank you!
23. Oktober 2025
Antwort von DME Superstore
Thank you so much for the feedback! We hope you continue to enjoy your Jazzy 2 : )
The replacement part arrived quickly…
The replacement part arrived quickly and was easy for me to install.
12. Oktober 2025
Antwort von DME Superstore
Thank you so much for the feedback!
Antwort von DME Superstore
Thank you so much for the feedback!
My order was not what was shown
My order was not what was shown. The original has been modified and it is still posted as what I thought i was ordering. I feel it is "false advertising"
21. Oktober 2025
Antwort von DME Superstore
We apologize for the change in the item you ordered. We confirmed that the only thing that changed is the embroidery on the bag. The bag is the exact same bag that you ordered just missing the brand embroidery. Hopefully we can make this up to you in the near future.
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