The person who did the work on my vehicle kept me informed of his arrival time. When at my house, he talked me through what he was going to do, how they check the vehicle and any recommendations. Wor... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The online booking system was very easy and simple and I got a confirmation email straight away. After a slightly shaky start with the first engineer being off sick and second one getting stuck in t... Mehr ansehen
From my first call to the company to the technician arriving was absolutely first class. Luke was brilliant, explained everything fully, was polite and listened to what had happened to my van, he p... Mehr ansehen
Turned up on time. My vehicle is complex , I am used to indrawn breathe followed by "I am not sure etc"- didn't phase him at all. He was obviously familiar with dealing with complex cars and had zero... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
DPF Specialist are experts in restoring your DPF like new. We provide a roadside cleaning in all Makes & Models. Nationwide Service.
Kontaktinformationen
67 Cuxton Road, ME2 2BZ, Strood, Vereinigtes Königreich
- 01634 934983
- info@dpfspecialist.co.uk
- dpfspecialist.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 17 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Had limp issues with my Range Rover…
Had limp issues with my Range Rover they came out to fix the issue within a day brilliant service couldn’t fault them
Ensure your vehicle has no issues prior…
Ensure your vehicle has no issues prior to their visit.
If you're not a mechanic nor aware of any issues with your vehicle prior to them turning up and for whatever reason, they cannot carry out the clean, you will lose your entire deposit.
My vehicle had an injector issue I genuinelly knew nothing about and thus the clean couldn't be done. The mechanic couldn't wait to inform me I'd lost the deposit. He told me, if I contacted the office informing them I would get the injector sorted immediately and then rebook the clean, the office may consider wavering the charge and rebook at no additional cost. I've not heard anything from the office despite emailing twice.
Their terms and conditions do state:
Please note, if the DPF clean cannot be performed due to no fault of our own, the £179.00 will be not refundable and we will include a diagnostic report and why the clean could not be conducted
but no communication from them since.
What a way to conduct business.
What fantastic customer service from…
What fantastic customer service from my initial phone call to Craig arriving within 24hrs of confirming booking. Craig kept me upto date with timing. Very helpful. Definitely deserves a 5* review. Very happy customer.
Money for nothing
£349 just to be told that the DPF sensor and oil filter need to be changed.
Craig was very thorough experience and…
Craig was very thorough experience and went the extra mile 100%
Dirty dpf
Had Craig round from dpf specialist to clean my dpf on my Mazda 6. car runs smoother and a bit quicker .it all very efficient. And worth doing thx
Blocked dpf
Craig kept me up to date regarding arrival time being as his last job over ran. When he arrive he quickly identified the cause of my blocked dpf as a air inlet hose that had come off due to a broken clip. He did a temporary repair with some cable ties to keep me going till the hose could be replaced. Cleaned the dpf with a chemical cleaner injected into the exhaust system which cleared the dpf enough to enable a forced regeneration overall I am very happy with the knowledge and service that Craig deliverd
A superb response from DPF specialist
A superb response from DPF specialist. I would specifically like to thank Craig, April and Graham for their help in sorting out the issues with my Jaguar E Pace. I will be using Auto Assist exclusively in future. Thanks again.
The tech (Adam) sorted out my DPF and…
The tech (Adam) sorted out my DPF and was very polite, courteous and very knowledgeable.
The whole process from booking to repair was seamless.
Gave me some useful tips to prevent further issues.
Had a call out today
Had a call out today, engineer named Craig turned up and done a splendid job, was very well spoken, lovely bloke, great to speak to about any other issues I had questions about, highly recommended! 5stars from me!!
Excellent service…
Craig was friendly and explained the issues very clearly. He was quick to complete the task. A real credit to your firm.
Ryan came out to my house and told me…
Ryan came out to my house and told me what was wrong. Very helpfull and friendly.
Craig was amazing mechanic
Craig was amazing mechanic. Kept me in the loop via telephone, got earlier than the appointment and showed professionalism at all times. Highly recommended
DPF warning and power loss on my van
DPF warning and power loss on my van, I gave auto assist group a call and it was a fast response,absolutely amazing service can't fault.
My van now drives perfect
Thanks
Friendly and helpful
Great, friendly customer service from Craig who sorted the van out and gave clear instructions and helpful guidance on what to do next.
Very Helpful
Craig found problem quickly and dealt with the issue promptly. He was very helpful especially me being a lady who doesn't understand these things too well. Would definately ask to attend again for any issues and even got a clean to ensure everything good. Thankyou.
A great service
From the initial call everything ran smoothly. The appointment time was kept to. The engineer was very knowledgeable and talked me through the clean and afterwards the results. He also offered good advice for the future.
A great service, thank you.
Last minute booking for DPF clean out…
Last minute booking for DPF clean out at home. Got done within a couple of days and just before Christmas. Knowledgable chap in the office when I had questions beforehand. Took the time to chat through things. Craig did a great job on the car (Land Rover Discovery 4) and did an oil and filter and service at the same time. Seems like a good team who know their Land Rovers.
The team here is lovely
The team here is lovely. Everyone I interacted with on the phone were great and Luke was more than happy to answer all my questions and support with appropriate paper work.
Great service with integrity
Great service, friendly technician with integrity
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