Drone Nerds Bewertungen 230

Got my drone diagnosed and evaluated, and while I did not get the needed repairs done, I did appreciate tge prompt response and preparations made to ship my drone back to me expeditiously and with a readily provided Tracking number. I’ll surely use Drone Nerds again, and I recommend them to others who may be considering using tgem too.

I ordered some replacement propeller wings for my Anafi drone as the ones I had ordered from Amazon from a different company did not fit correctly. I received the wings but unfortunately the box they came in was damaged and one of the wings was crunched. I wrote to see if I could get the one wing that was damaged replaced and without hesitation, they sent me a new order. Great customer service and will buy any parts I need from them in the future.

Michele from chat support team was amazing! Thank you so much! - Anthony

Calls answered and all questions as well. Informative and very helpful.
Professional service, no worries about my injured Bird’.
Constant updates.
Thank you NERDS!

Very knowledgeable staff quick response time and quick to get you back in the air. They were very helpful with helping me upgrade to another drone-
And I am very satisfied with the service and my new drone is great

Great store fast shipping, & excellent customer service.

The website said roughly 7 to 10 days it took more like 12 to 16 days. I was told work on the drone was $365 and once I approved the work, they would start within 24 hours 4 business days went by and there was no work on the drone then on the fifth day I got an email saying the price went up to $710 but they can sell me a new drone a lot cheaper. I asked for the drone to be returned and no work be completed on it. I was told that I would receive a bill in my email for the evaluation and shipping charges and It took another four business days. It seems like every time I requested an update they added days on to make me wait , I would send an email two days would go by before I received any updates. This company is horrible. My drone was down for months and I still don’t have it back yet. I do not recommend this service from this company They are horrible.

Everyone at Drone Nerds that I emailed or talked to were very helpful. They kept me informed throughout the entire repair process and rushed the repair at my request and returned it to me in tip top shape. I would recommend Drone Nerds to anyone needing a drone repair!

Drone Repair Review - DJI Phantom 4 v 2.
There are still a few firms that delivery more than they promise and Drone Nerds is one of those few. This was an exceptional experience from start to finish. It is an easy process to start a repair ticket. (Advice, use FedEx ground to ship your drone). Once received by DN, I received an acknowledgement with details photos of my drone and controller. My tech, Josh, kept me updated with emails. Test flights and bench testing indicated that I needed a new GPS unit. Josh informed me when it was repaired and test flown. It was shipped back via FedEx, perfectly packed.

Experts doing what they do best here it seems. Timely service with care is appreciated!

Cost of repair was over the price of a new one. Helped me replace my drone for substantially cheaper than a separate purchase.

Quick with response time and shipping. Very helpful staff.

Aaron was very good at helping me choose the right. I mentioned that a major reason for my purchase was the fact they had it in stock ready to ship. By the time they ran my cc through, the 5 drones they had were sold. I talked with Drew a few days later who told me more came in and he’d make sure one was sent out today. Drew followed up and sent me the tracking number. When I spend more than $6k on an item, it’s great customer care to know someone appreciates my business. I would recommend DroneNerds. I would recommend both Drew & Aaron. Donn Anderson - Certified FAA 107 Pilot & Certified Infrared Thermographer

Quick response, got my answer in one sentence by your tech person, thank you

Everyone was very responsive and helpful and I am super grateful for the team at Drone Nerds. THANK YOU!!!!!

Quick honest kept in touch with me through the whole pexcellent company hopefully I don't have to use them again lol but they would be 1st in line

We had a rocky start with Dronenerds' payment system (Bolt), as my order was cancelled and they did not provide me with the 24-hour window to comply with their security verification system; however, Drew from DroneNerds guided me through the entire process so I could make the new purchases, and everything went fine with no problems in the payment system (Bolt). Everything was great, and Drew made everything easy and right with DroneNerds. I will be sure to be back as a customer with DroneNerds in the future because of how Drew handled everything perfectly.

Great communication, super fast repair, and everything is like new. Also, I received my broken camera as a memento! So cool, thanks everyone!!!!

Spoke with one of their technicians whose name was Drew and he was very informative.
He gave me a good foundation and direction for future purchases of different DJI drones.
He also help me with cost com.
I can see going to them for future purchases for our organisation.