I was struggling to decide on a piece for my sisters 50th birthday and I messaged a number of times regarding my concerns. I was always met with understanding and guidance and the desire to help me. I... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I got gifted a stunning bracelet from my partner which I absolutely love. Unfortunately a chain loop came loose and it broke, however Edge of Ember where nothing but helpful. They immediately sent... Mehr ansehen
Unternehmen hat geantwortet
Won’t be shopping here again after recent experiences. The quality of items is not what you would expect given the price. I was gifted a necklace by my grandmother which is now not fit for its purpose... Mehr ansehen
Unternehmen hat geantwortet
First time ordering from Edge of Ember, took advantage of their 30% off Black Friday sale after eying up a necklace and a bracelet for a while. Pleasantly surprised at the quick delivery, lovely packa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
London, Vereinigtes Königreich
- hello@edgeofember.com
- edgeofember.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Das haben sich andere Leute angesehen
Beautifully meaningful
Orion is very important to me so this ring designed by Victoria Magrath was the perfect gift from me to me.
Beautiful jewellery
I wanted to buy my daughter a special piece of jewellery for her 21st birthday and saw this company on Instagram. After looking at several items I decided on a beautiful initial necklace with her birthstone- blue topaz. It arrived within a few days later and I'm delighted with it
Good customer service
Very nice earrings. Little difficult to put them in but when get to use it, they look fabulous. Very good costumer service
Huggies!
Lovely earrings!
First time I'd bought Huggies and I did find them rather difficult to put in as the pin isn't straight as with stud earrings! However I persevered and they look good!
Very very poor service with failure of…
Very very poor service with failure of integrity. I had ordered an exchanged and was advised for 3 weeks over emails it was being processed, mind they held £220 of my money this whole time (before Christmas), to be told they dont have the item in stock. No longer can gift my present for Christmas and is a bit late now to order from more trusted sites. Really sad to see a beautiful jewellery brand failing by lack of good service.

Antwort von Edge of Ember
Faulty Item - No response from Customer Service
The item I bought was faulty, spent over £800 for my wifes 40th. Have sent multiple emails and used their website and chat bot service asking for assistance to replace or repair the item as they offer a guarantee and they have not responded. Poor customer service.

Antwort von Edge of Ember
Gorgeous jewellery and fast shipping.
Nice thin rings
Update: “gold” color stained to orange/brown tint. I had the same discolouration on Studex earrings I bought for £4, not something I expect when paying £240
Really liked this solid gold Constellation Diamond Ring. It’s very thin and looks nicely coupled with my other ring.
I’m not an expert to say if gold and diamonds are genuine, shop doesn’t provide any certificates.
Also prices in UK for gold are surprisingly much higher than I bought in Poland before.
Great service and quality product
Easy to purchase and delivery was quick. The product was a gift and it looks amazing quality and simply beautiful.
Pretty but smaller pearls/stones than expected
I love the ring but the pearls and stones are definitely smaller than expected! pretty and delicate though.
Gorgeous solid gold earring
Always love my jewellery from Edge of ember, highly recommend
Jewellery review
Service and delivery from Edge of Ember was first class. The jewellery item I ordered was slightly smaller than I expected although it was of excellent quality and well received as a present.
Top jewellery
Great products, great costumer service, beautiful packaging and overall I dear to say exceptional quality.
Lovely Alphabet Necklaces
Lovely Alphabet Necklaces
I've always loved the jewelleries by Edge of Ember. Had an alphabet necklace with my son's initials for 3 years and absolutely loved it. Didn't take it off much so it went through sweats and showers and the coating is coming off so I got a new one. Would be nice if there is some kid of renewing service so it doesn't have to go to waste.
Still one of my favourite piece of jewelleries indeed.
Love Victoria's Pieces!
I found out about EOE from Victoria McGrath's Youtube, i love all of the pieces from her collection, but purchased the malachite drop earrings and they're just as beautiful in person! Hope to get more pieces eventually.
infinity hoops
These are my second pair of infinity hoops. I was bought a pair for Christmas last year and they are still like new. I love them so much I bought a second smaller pair and wear them both everyday. Lovely quality, packaged beautifully. Very happy thank you.
Daughter's 18th birthday ring...
I ordered a ring for my daughter's 18th. Edge of Ember sent the item beautifully packaged and safe and the delivery was on time. Our troubles began when I needed to exchange the ring for a different size (even though I had followed the very helpful ring measuring instructions on their website). The returns was hassley because no regular post office would accept the package - only specific Royal Mail ones because the QR codes are not / were not working. It took me 2 days and 3 different post offices, along with the hassle of parking each time, before I could find a RM post office that would accept the parcel. The exchange took longer than the quoted 14 days to occur and I had to chase the company to find out what was going on, when the exchanged ring would arrive and if it would arrive in time for my daughter's birthday. Bear in mind I started this process a month before her birthday. The ring did come in time but the hassle to get it there and back has put me off wanting to shop with Edge of Ember again.

Antwort von Edge of Ember
Great customer service and great product
Quick, reliable customer service and a really fabulous product! I love wearing my son's birth stone and initial.
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