Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

All installations were great, but the finishing off was terrible! I’m still waiting to for my skirting boards done after three months!

Bewertet mit 5 von 5 Sternen

Just had solar installed by the company, done a fantastic job. After my enquiry they sent a surveyor, provided me a quote, with no pressure to go ahead. Talked me through all the details of install, a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had a few issues with the new system initially. The plumbers missed a bypass valve and left a few leaks and the solar guys fitted a to low rated fuse. I was pleased to hear that energy smart had sto... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

What an amazing experience Jay our saviour, Couldn't ask for a better service from this company. We have a couple of extremely happy 85 year old parents who have been without heating and hot water for... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Energieanlagen und -lösungen
  2. Heizungsbau
  3. Unternehmen für Isolationsarbeiten
  4. Solarenergieanbieter

Über EnergySmart

Vom Unternehmen geschrieben

Welcome to our EnergySmart Trustpilot Page


EnergySmart are authorised to deliver a variety of energy saving improvements for both residential and commercial properties. We pride ourselves on thinking smart about our customers’ energy consumption, allowing them to reduce their impact on global warming, at the same time as minimising their energy bills.

At EnergySmart, our expert team delivers a variety of energy-saving solutions to transform your home. From solar panel installations and insulation upgrades to air source heat pumps, boiler improvements, and electric storage heaters, we’re here to help you enhance energy efficiency and reduce costs. Whatever your energy needs, we provide high-quality installations and exceptional service every step of the way.


ENERGYSMART HOME CHECK YOUR ELIGIBILITY OUR BLOG CONTACT US

Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

154 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 30 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

The workmen were very good workers…

The workmen were very good workers polite really careful within property cleaned up as they finished each job Wouk give them all 10/10

28. Februar 2025
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Antwort von EnergySmart

Thank you for your wonderful feedback! We’re so glad to hear that our team made such a positive impression. It's great to know that they were polite, careful, and left the property clean as they went along. Your 10/10 rating means a lot to us, and we truly appreciate your support.

Bewertet mit 5 von 5 Sternen

A very successful installation

The various contractors were capable and efficient. All the jobs appear to have been done well and quite quickly with the programming of the work particularly impressive. There was a problem with the heating system the day after the installation however this was quickly and competently resolved. Kevin was contactable and responsive, and even arranged for some additions to the work at no cost to myself. Overall, based on my experience of Energy Smart I would be happy to fully recommend them.

28. Februar 2025
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Antwort von EnergySmart

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with our team. It's fantastic to know that the contractors were efficient and that the work was done to your satisfaction. We always strive to ensure that any issues are addressed promptly, and we're glad that we could resolve the heating system issue for you quickly.

Bewertet mit 5 von 5 Sternen

ENERGYSMART has really improved my…

ENERGYSMART has really improved my home, I can’t thank them enough!

From the survey to installation they have gone above and beyond, always keeping me informed throughout.

Can’t recommend them enough!

21. Februar 2025
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Antwort von EnergySmart

Thank you so much for your kind words! We're thrilled to hear that ENERGYSMART has made such a positive impact on your home. It was our pleasure to assist you, and we're so glad you felt well-informed throughout the process. Your recommendation means the world to us!

Bewertet mit 5 von 5 Sternen

Very happy with energy smart .

Very happy with energy smart .. clean tidy and efficient.pleasant office staff and pleasant workers.Best two plastering people ever hope they get a bonus..

19. Februar 2025
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Antwort von EnergySmart

Thank you so much for your kind words! We're delighted to hear that you're happy with the work and service from Energy Smart. It’s great to know that both our office staff and the team on-site made a positive impact. We’ll definitely pass along your compliments to the plastering team—they’ll be thrilled to hear it!

Bewertet mit 5 von 5 Sternen

10/10

The guys that did our install were fab, they did a cracking job. From the time it took the Internal wall Insulation being done to the Air Source Heating and solar Panels getting fitted was about 2 weeks. I've heard horror stories from other people who have had work done by other companies who have left there house in a right state, but the guys from Energy Smart were Reliable, tidy and Polite. I wouldn't hesitate to recommend this company. 10/10.

We now have a nice toasty home, which we struggled to heat before, as it was draughty and there was no wall insulation. The solar panels Help to keep Costs down. We are very very happy.

19. Februar 2025
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Antwort von EnergySmart

Thank you so much for your fantastic review! We're thrilled to hear that you're now enjoying a toasty, energy-efficient home. It’s great that the team made such a positive impression with their reliability, tidiness, and professionalism. We're especially happy to know that the internal wall insulation, air source heating, and solar panels are making a difference in both comfort and cost-saving. Your recommendation means a lot to us—thank you again for choosing Energy Smart!

Bewertet mit 1 von 5 Sternen

Thank you for your reply/response to my…

Thank you for your reply/response to my review Energy Smart.
It took you a while and incorrect information...as usual !
The gas combi boiler you removed from my house was relatively new...Still had 5 years warranty on it and hadn't missed a beat! Serviced regularly every year.
I was perfectly happy with it but was TALKED into getting a heat pump by your company, as previously stated a bad decision which I had to suffer with for a year!

You still haven't advised in your reply why the pump was fitted into my property as it was clearly UNSUITABLE and DOUBLED my bills rather than halved them as I was promised!
Clearly your customer service is still appalling and you can't get your facts right.

And NO I don't want to take my HONEST REVIEW down as I have been ASKED to! .. as don't want anyone else to go though the horrendous experience I have endured for over a year!

16. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Energy smart go that extra mile

Work on our home is now complete with Chris driving down today to finish the remedial joinery work. He did a great job so thank you again.
Despite having to redecorate the whole house it feels more homely now it's so warm. Highly recommend this company.

10. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von EnergySmart

Thank you so much for your kind review! We’re thrilled to hear that you’re happy with the work and that the house feels so much warmer and more homely now. Chris will be pleased to hear your positive feedback about his joinery work. We truly appreciate your recommendation and the opportunity to work on your home. If you need anything else in the future, don’t hesitate to reach out. Thanks again for choosing us!

Bewertet mit 5 von 5 Sternen

We had a problem with a loose solar…

We had a problem with a loose solar panel due to high winds reported it to energy smart and they sent workmen the next day who we're friendly and efficient fixed the problem would definitely give them 5 stars

5. Februar 2025
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Antwort von EnergySmart

Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with our team. We pride ourselves on being responsive and ensuring that any issues are resolved quickly and efficiently. It’s great to know the team was able to fix the problem promptly.

Bewertet mit 5 von 5 Sternen

The men who came to our house to…

The men who came to our house to insulate and fit a new heating system,also solar panels were polite friendly and very efficient. The house is now warm and our energy bills have gone down quite a bit. Can't recommend them enough.

27. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von EnergySmart

Thank you so much for your kind words! We're delighted to hear that you're happy with the insulation, new heating system, and solar panels. It's great to know that your home is now warm and your energy bills have dropped. We truly appreciate your recommendation and will be sure to pass on your feedback to the team. If you need any further assistance, please don’t hesitate to get in touch!

Bewertet mit 5 von 5 Sternen

Insulation solar and heating upgrade

The guys have been great ,had the walls insulated and solar panels up in the first week very tidy and efficient workmen, looking forward to heating being installed next week as house is very cold due to old boiler failing so far so good! Will update when completed but at the moment can’t fault energy smart

10. Jänner 2025
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Antwort von EnergySmart

Thank you so much for your positive review! We’re really pleased to hear that the insulation and solar panel installation went smoothly and that the team were efficient and tidy. We completely understand how uncomfortable it can be with an old boiler, but we're glad to know you're looking forward to the heating being installed next week. We’ll be sure to keep up the high standard of work for you, and we really appreciate your kind words so far. Please do keep us updated once everything is finished – we're here if you need anything in the meantime!

Bewertet mit 5 von 5 Sternen

Awesome!

The guys have done a great job. They worked super hard all week and the results look amazing. Looking forward to a considerably cosier future. Many thanks!

10. Jänner 2025
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Antwort von EnergySmart

Thank you so much for your lovely feedback! We’re thrilled to hear that the team’s hard work has paid off and that you’re pleased with the results. It’s great to know you’re looking forward to a cosier home in the future – that’s exactly what we aim for! If you need anything else, don’t hesitate to reach out. Many thanks again!

Bewertet mit 4 von 5 Sternen

ECO 4 work

We had an air source heat pump, internal wall insulation and solar panels installed on our house built in 1868. The work took longer than expected to complete as we needed a breaker tank due to low water pressure, need for all new radiators, lifting of floorboards, removal of old oil boiler and redecoration of every room in the house with an external wall. At times we were unsure whether we'd made a mistake applying for ECO4 grant, but now work is complete we are pleased with outcome.

18. Dezember 2024
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Antwort von EnergySmart

Thank you so much for your thoughtful review! We truly appreciate your patience and understanding throughout what was undoubtedly a big project. We’re so pleased to hear that, despite the challenges along the way, you’re happy with the final result. Installing the air source heat pump, insulation, and solar panels in a house with such history certainly comes with its complexities, but it’s fantastic to know that it has all been worth it in the end. If you need any further assistance or have any questions in the future, please don't hesitate to get in touch. Thanks again for your trust and for sticking with us through the process!

Bewertet mit 5 von 5 Sternen

This has been a complex operation…

This has been a complex operation involving several teams. I am pleased to say that the work has come to near completion and in most cases it has been done with efficiency. The quality of work had been good and management involved has been efficient with good communication. The supervisor Kevin has been easily approachable when needed. He has constantly been in in touch with me and my son Adam in Spain. The workers are knowledgeable and aware of their responsibilities. It was a stressful situation as an owner at the start but at the end it has worked out well. Thank you Kevin and the team

18. Dezember 2024
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Antwort von EnergySmart

Thank you so much for your kind and detailed review! We’re so glad to hear that, despite the complexity of the project, you’re pleased with the outcome and the quality of work. It’s great to know that Kevin and the team were able to keep things running smoothly with good communication and a high standard of service. We understand how stressful these situations can be, especially with coordinating from abroad, but it’s wonderful to hear that everything has worked out well in the end. We’ll be sure to pass on your thanks to Kevin and the rest of the team. If you need anything further, please don’t hesitate to reach out!

Bewertet mit 5 von 5 Sternen

Great service really friendly

Great service really friendly

11. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von EnergySmart

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us.

Bewertet mit 5 von 5 Sternen

Was well informed all the way through…

Was well informed all the way through and Kevin kept me at ease with all works. Cant praise them enough.

10. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von EnergySmart

Thank you so much for your wonderful feedback! We’re really pleased to hear that Kevin was able to keep you well-informed and at ease throughout the process. It means a lot to us that you’re happy with the service provided. Your praise is greatly appreciated, and we’ll be sure to pass it on to Kevin and the team. If you need anything in the future, please don’t hesitate to get in touch!

Bewertet mit 5 von 5 Sternen

Great experience with Energysmart.

Great experience with Energysmart. They were so helpful, very professional, tidy and efficient. Can't fault them.

13. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von EnergySmart

Thank you for your fantastic review! We're so pleased to hear that you had a great experience with EnergySmart. It's wonderful to know that you found our team helpful, professional, and efficient. We really appreciate your kind words and are thrilled to have met your expectations. If you need anything else in the future, don’t hesitate to reach out!

Bewertet mit 5 von 5 Sternen

amazing workers

amazing workers, with two weeks to go with giving birth kevin worked amazing with me around hospital appointments.
the joinery men paul and richard got the job done amazing and quick
alex and don't know his friends name kept the house clean whilst plastering it
and paul who did ventilation kept the house clean and was a lovely man to chat too (:
Thankyou so much for your work recently boys ! X

28. November 2024
Bewertung ohne vorherige Einladung
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Antwort von EnergySmart

Thank you so much for your lovely review! We’re so glad to hear that Kevin, Paul, Richard, Alex, and the rest of the team made the experience as smooth as possible, especially with everything going on! It’s great to know that they were not only efficient but also considerate and friendly. We’ll make sure to pass on your kind words to everyone involved. Wishing you all the best with the arrival of your little one, and if you need anything in the future, don’t hesitate to reach out. Thanks again!

Bewertet mit 5 von 5 Sternen

Very happy with the whole process

The site surveyor was very thorough, and allowed time to discuss and answer queries. The installation teams [insulation, solar panels and electrician] arrived when advised, and were efficient, clean and tidy, and easy to work with. The products were excellent, with technical explanations on their use, and all unwanted materials were removed after completion. The house and frontage was left clean. Communication with the the Installation Manager was good, by email, text and phone.

14. Oktober 2024
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Antwort von EnergySmart

Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that the site surveyor was able to address all your queries and that the installation teams were efficient, tidy, and easy to work with. It’s great to know that the products met your expectations and that everything was left clean and in order after completion. We also really appreciate your positive comments about the communication with the Installation Manager. Your feedback means a lot to us, and we’re so pleased to have been able to provide a smooth experience. If you need anything further, don’t hesitate to get in touch!

Bewertet mit 1 von 5 Sternen

Where do I start

Where do I start! PLASTERERS: put thermal board over my carpets so up stairs if anyone needs to lift the floor boards they’ll have to cut the carpet.
PLUMBERS:Fitted smaller radiators that were already in place, I understood that if anything they’d been larger. Left old radiators for me to clear up, knocked large holes through a wall and didn’t repair it.
Flooded my bathroom which I found after working a 12 hour shift, I repaired the poorly executed attempt of capping a pipe.
Broke my double bed by standing on it and never said anything about it.
Actually fitted the pipe work incorrectly which had to be rectified by another plumber.
Left pipes proud under the floor boards so floorboards wouldn’t fit back without being routed first.
A gutter down pipe had to be altered due the heat source flow and return pipes could pass, very shoddily done , Heat source fan isn’t fixed to its vibration base correctly, plumbers only worked a few hours in the day and disappeared.
Left a complete mess.
ELECTRICIANS: EDF in my house today looking at fitting a smart meter found the main fuse damaged, which ES electrician pulled( illegally) to fit electrics for the solar panels and according to EDF they have fitted wrongly, EDF are returning to replace the fuse etc.
Forgot to fit a tank thermostat which hasn’t still been done (the job started in June!
I have no heating, Energy smart have stopped communicating with me.
Connected low voltage cables that were too short with crimps to extend them.
CARPENTER: two plasters were sent to fit skirting, they knocked my Wi-Fi BT box off the wall which cost me to have re connected after several days without WiFi.
They were kicked off site their attempt to fit skirting was shocking.
Nothing has been tested Nothing has been commissioned yet all signed off.
Very stressful few months which hasn’t ended its all been a nightmare. Job begun in June and still hasn’t been finished….. NO HEATING

21. November 2024
Bewertung ohne vorherige Einladung
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Antwort von EnergySmart

Hi Robin, please could you contact us so we can address your concerns. We tried calling this morning and left a voicemail but haven't heard from you since.

Bewertet mit 5 von 5 Sternen

New Solar Panel and Heat Source Air Pump Installation

I couldn’t be happier with the outstanding service provided by Energy Smart! From the initial consultation to the final installation, they demonstrated professionalism, expertise, and a genuine commitment to delivering top-quality work.

They installed solar panels, an air source heat pump, and a completely new central heating system in my home. The entire process was seamless, and their team ensured everything was completed on schedule and to the highest standard. The installation team was polite, efficient, and left the work areas spotless.

The new system has already made a noticeable difference in the comfort of my home, and I’m thrilled with the energy savings. Their attention to detail and willingness to answer all my questions made the experience stress-free and enjoyable.

If you’re looking for a company that combines cutting-edge technology with exceptional customer service, look no further than Energy Smart. Highly recommended!

15. November 2024
Bewertung ohne vorherige Einladung
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Antwort von EnergySmart

Thank you so much for your incredible review! We’re absolutely delighted to hear that you’re so pleased with the service you received from EnergySmart. It’s wonderful to know that our team’s professionalism, expertise, and attention to detail made the entire process seamless for you. We're especially glad to hear that the new system is already making a difference in the comfort of your home and that you’re seeing energy savings.

Your recommendation means a lot to us, and we’ll be sure to pass on your kind words to everyone involved. If you need anything in the future, don’t hesitate to reach out – we’re always here to help! Thanks again!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

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