All installations were great, but the finishing off was terrible! I’m still waiting to for my skirting boards done after three months!
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Das sagen Bewerter
Just had solar installed by the company, done a fantastic job. After my enquiry they sent a surveyor, provided me a quote, with no pressure to go ahead. Talked me through all the details of install, a... Mehr ansehen
I had a few issues with the new system initially. The plumbers missed a bypass valve and left a few leaks and the solar guys fitted a to low rated fuse. I was pleased to hear that energy smart had sto... Mehr ansehen
Unternehmen hat geantwortet
What an amazing experience Jay our saviour, Couldn't ask for a better service from this company. We have a couple of extremely happy 85 year old parents who have been without heating and hot water for... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über EnergySmart
Vom Unternehmen geschrieben
Welcome to our EnergySmart Trustpilot Page
EnergySmart are authorised to deliver a variety of energy saving improvements for both residential and commercial properties. We pride ourselves on thinking smart about our customers’ energy consumption, allowing them to reduce their impact on global warming, at the same time as minimising their energy bills.
At EnergySmart, our expert team delivers a variety of energy-saving solutions to transform your home. From solar panel installations and insulation upgrades to air source heat pumps, boiler improvements, and electric storage heaters, we’re here to help you enhance energy efficiency and reduce costs. Whatever your energy needs, we provide high-quality installations and exceptional service every step of the way.
ENERGYSMART HOME CHECK YOUR ELIGIBILITY OUR BLOG CONTACT US
Kontaktinformationen
Unit 4, Baublock, Blackburn Road, BB12 7FS, Burnley, Vereinigtes Königreich
- 01282 222 190
- customerservice@energysmart.com
- energysmart.group
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Das haben sich andere Leute angesehen
The workmen were very good workers…
The workmen were very good workers polite really careful within property cleaned up as they finished each job Wouk give them all 10/10

Antwort von EnergySmart
A very successful installation
The various contractors were capable and efficient. All the jobs appear to have been done well and quite quickly with the programming of the work particularly impressive. There was a problem with the heating system the day after the installation however this was quickly and competently resolved. Kevin was contactable and responsive, and even arranged for some additions to the work at no cost to myself. Overall, based on my experience of Energy Smart I would be happy to fully recommend them.

Antwort von EnergySmart
ENERGYSMART has really improved my…
ENERGYSMART has really improved my home, I can’t thank them enough!
From the survey to installation they have gone above and beyond, always keeping me informed throughout.
Can’t recommend them enough!

Antwort von EnergySmart
Very happy with energy smart .
Very happy with energy smart .. clean tidy and efficient.pleasant office staff and pleasant workers.Best two plastering people ever hope they get a bonus..

Antwort von EnergySmart
10/10
The guys that did our install were fab, they did a cracking job. From the time it took the Internal wall Insulation being done to the Air Source Heating and solar Panels getting fitted was about 2 weeks. I've heard horror stories from other people who have had work done by other companies who have left there house in a right state, but the guys from Energy Smart were Reliable, tidy and Polite. I wouldn't hesitate to recommend this company. 10/10.
We now have a nice toasty home, which we struggled to heat before, as it was draughty and there was no wall insulation. The solar panels Help to keep Costs down. We are very very happy.

Antwort von EnergySmart
Thank you for your reply/response to my…
Thank you for your reply/response to my review Energy Smart.
It took you a while and incorrect information...as usual !
The gas combi boiler you removed from my house was relatively new...Still had 5 years warranty on it and hadn't missed a beat! Serviced regularly every year.
I was perfectly happy with it but was TALKED into getting a heat pump by your company, as previously stated a bad decision which I had to suffer with for a year!
You still haven't advised in your reply why the pump was fitted into my property as it was clearly UNSUITABLE and DOUBLED my bills rather than halved them as I was promised!
Clearly your customer service is still appalling and you can't get your facts right.
And NO I don't want to take my HONEST REVIEW down as I have been ASKED to! .. as don't want anyone else to go though the horrendous experience I have endured for over a year!
Energy smart go that extra mile
Work on our home is now complete with Chris driving down today to finish the remedial joinery work. He did a great job so thank you again.
Despite having to redecorate the whole house it feels more homely now it's so warm. Highly recommend this company.

Antwort von EnergySmart
We had a problem with a loose solar…
We had a problem with a loose solar panel due to high winds reported it to energy smart and they sent workmen the next day who we're friendly and efficient fixed the problem would definitely give them 5 stars

Antwort von EnergySmart
The men who came to our house to…
The men who came to our house to insulate and fit a new heating system,also solar panels were polite friendly and very efficient. The house is now warm and our energy bills have gone down quite a bit. Can't recommend them enough.

Antwort von EnergySmart
Insulation solar and heating upgrade
The guys have been great ,had the walls insulated and solar panels up in the first week very tidy and efficient workmen, looking forward to heating being installed next week as house is very cold due to old boiler failing so far so good! Will update when completed but at the moment can’t fault energy smart

Antwort von EnergySmart
Awesome!
The guys have done a great job. They worked super hard all week and the results look amazing. Looking forward to a considerably cosier future. Many thanks!

Antwort von EnergySmart
ECO 4 work
We had an air source heat pump, internal wall insulation and solar panels installed on our house built in 1868. The work took longer than expected to complete as we needed a breaker tank due to low water pressure, need for all new radiators, lifting of floorboards, removal of old oil boiler and redecoration of every room in the house with an external wall. At times we were unsure whether we'd made a mistake applying for ECO4 grant, but now work is complete we are pleased with outcome.

Antwort von EnergySmart
This has been a complex operation…
This has been a complex operation involving several teams. I am pleased to say that the work has come to near completion and in most cases it has been done with efficiency. The quality of work had been good and management involved has been efficient with good communication. The supervisor Kevin has been easily approachable when needed. He has constantly been in in touch with me and my son Adam in Spain. The workers are knowledgeable and aware of their responsibilities. It was a stressful situation as an owner at the start but at the end it has worked out well. Thank you Kevin and the team

Antwort von EnergySmart
Great service really friendly
Great service really friendly

Antwort von EnergySmart
Was well informed all the way through…
Was well informed all the way through and Kevin kept me at ease with all works. Cant praise them enough.

Antwort von EnergySmart
Great experience with Energysmart.
Great experience with Energysmart. They were so helpful, very professional, tidy and efficient. Can't fault them.

Antwort von EnergySmart
amazing workers
amazing workers, with two weeks to go with giving birth kevin worked amazing with me around hospital appointments.
the joinery men paul and richard got the job done amazing and quick
alex and don't know his friends name kept the house clean whilst plastering it
and paul who did ventilation kept the house clean and was a lovely man to chat too (:
Thankyou so much for your work recently boys ! X

Antwort von EnergySmart
Very happy with the whole process
The site surveyor was very thorough, and allowed time to discuss and answer queries. The installation teams [insulation, solar panels and electrician] arrived when advised, and were efficient, clean and tidy, and easy to work with. The products were excellent, with technical explanations on their use, and all unwanted materials were removed after completion. The house and frontage was left clean. Communication with the the Installation Manager was good, by email, text and phone.

Antwort von EnergySmart
Where do I start
Where do I start! PLASTERERS: put thermal board over my carpets so up stairs if anyone needs to lift the floor boards they’ll have to cut the carpet.
PLUMBERS:Fitted smaller radiators that were already in place, I understood that if anything they’d been larger. Left old radiators for me to clear up, knocked large holes through a wall and didn’t repair it.
Flooded my bathroom which I found after working a 12 hour shift, I repaired the poorly executed attempt of capping a pipe.
Broke my double bed by standing on it and never said anything about it.
Actually fitted the pipe work incorrectly which had to be rectified by another plumber.
Left pipes proud under the floor boards so floorboards wouldn’t fit back without being routed first.
A gutter down pipe had to be altered due the heat source flow and return pipes could pass, very shoddily done , Heat source fan isn’t fixed to its vibration base correctly, plumbers only worked a few hours in the day and disappeared.
Left a complete mess.
ELECTRICIANS: EDF in my house today looking at fitting a smart meter found the main fuse damaged, which ES electrician pulled( illegally) to fit electrics for the solar panels and according to EDF they have fitted wrongly, EDF are returning to replace the fuse etc.
Forgot to fit a tank thermostat which hasn’t still been done (the job started in June!
I have no heating, Energy smart have stopped communicating with me.
Connected low voltage cables that were too short with crimps to extend them.
CARPENTER: two plasters were sent to fit skirting, they knocked my Wi-Fi BT box off the wall which cost me to have re connected after several days without WiFi.
They were kicked off site their attempt to fit skirting was shocking.
Nothing has been tested Nothing has been commissioned yet all signed off.
Very stressful few months which hasn’t ended its all been a nightmare. Job begun in June and still hasn’t been finished….. NO HEATING

Antwort von EnergySmart
New Solar Panel and Heat Source Air Pump Installation
I couldn’t be happier with the outstanding service provided by Energy Smart! From the initial consultation to the final installation, they demonstrated professionalism, expertise, and a genuine commitment to delivering top-quality work.
They installed solar panels, an air source heat pump, and a completely new central heating system in my home. The entire process was seamless, and their team ensured everything was completed on schedule and to the highest standard. The installation team was polite, efficient, and left the work areas spotless.
The new system has already made a noticeable difference in the comfort of my home, and I’m thrilled with the energy savings. Their attention to detail and willingness to answer all my questions made the experience stress-free and enjoyable.
If you’re looking for a company that combines cutting-edge technology with exceptional customer service, look no further than Energy Smart. Highly recommended!

Antwort von EnergySmart
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