Ordered car mats sept 19 still not arrived , today 22 nd October , been told constantly they will be dispatched tomorrow , never comes , can’t review quality of mats as not arrived , no phone number t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Nothing special, paid a bit extra for them but I could have got similar or better on other sites eBay/Amazon. I wish I had checked out the reviews first I definitely wouldn't have ordered. 2 stars be... Mehr ansehen
They fitted but took over 3 weeks to arrive. Quality of mats nothing great and they always seem to have a sale on to don't think you are necessary getting a great deal.
In spite of me specifying the wrong car Laura at Finest Car Mats checked that the reg plate quoted was correct and matched it to the correct make and model. Kept me well informed on progress and when... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
FinestCarMats.co.uk supply bespoke, made-to-order car mats for over 8,000 makes/models of cars. We have the widest range of customisable options and all mats are manufactured in our factory in the UK. We offer FREE delivery on orders over £20 which arrive in 2-8 days on average. We offer a wide range of mat qualities to suit all budgets without compromising quality backed by over 18+ different trim options. Our aim is the become the UK's number one Car Mat retailer and we are doing everything we can to assist our customers by delivering Car and Boot mats made to perfection.
Kontaktinformationen
London, Vereinigtes Königreich
- info@finestcarmats.co.uk
- finestcarmats.co.uk
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Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
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Any company without a phone number is…
Any company without a phone number is not worth your bussisness .i recived a matt with the holes in the wrong place sent a piciture not recived a fitting matt ive given up i went there because iam scottish support you own they obvouisly dont think like that go elsewhere
Good quality mats and great value
Good quality mats and great value. Good customer service too.
I didn't want gimmicky mats
I didn't want gimmicky mats, quality, fit and finish are my priorities, these certainly are first class, excellent quality and value, any queries are answered refreshingly swiftly . I recommend finestcarmats.co.uk very highly.
Ordered on the 5th of may and they…
Ordered on the 5th of may and they finally got delivered on the 10th of June and they are terrible , quality is bad, threading around the edges sticking out , driver side Matt doesn’t stay in place . Definitely wouldn’t recommend.
Ordered mats on the 29th April
Ordered mats on the 29th April. Delivered to my pick up point beginning of June. Went to collect and they were not there. Contacted customer service who emailed and said they will send replacements- i advised I did not replacement mats. They said they couldn't refund as custom mats are not eligible- due to the custom text. I jad not purchased mats with custom text and advised they were emailing me about the wrong order! They have said they still cannot issue me a refund although its been over 2 months since I ordered!!
Absolute disgrace of a company and shocking customer service- wpukd advise people to order from somewhere else.
Bottom line is its over a month until theu are shipped and when lost- you do not recieve a refund!
Appaling service.
BMW car mats.
I ordered new mats from this company on the 24th of June 2026 and they have just arrived, so a little longer than the 5 to 6 working days quoted on the website. This was not a problem for me, i was happy to wait.
The ordering process was simple to follow and once the mats were completed it only took three days to reach me.
The mats are good quality and fit my BMW perfectly.
I would order again from this company.
Ordered car mats from their website and…
Ordered car mats from their website and the advert picture doesn’t match what I received..emailed on Friday and as of today Wednesday I have not had the courtesy of a reply so emailed again. If this isn’t resolved I will be claim back via section 75 and making a complaint to trading standards.
They sent mats with the wrong fixings…
They sent mats with the wrong fixings despite me typing in my registration number to ensure the correct ones. They said they would send replacements but they never arrived. They are now refusing to give me a refund.
Awful customer service and no one to talk to on the phone. Do not buy from here
I received my car mats and the quality for price is brilliant...
I received my new car mats and I was so happy as they fit perfectly. The quality and craftsmanship of my new mats are fantastic. They make my car look and feel great. I would recommend Finest Car Mats you won't be disappointed.
Danny
Absolute crap don’t touch this company…
Absolute crap don’t touch this company unless you want receive substandard mats.You’ll place the order for delivery within 5 to 8 working days,No you’ll get a prescripted email saying your order has been delayed.Then the merry go round starts they don’t accept your cancellation and all they do is send you a prescipted email again saying there’s a delay.I’ve got my bank involved now and I’m still fighting for a refund for the crap that was delivered.DON’T TOUCH THIS COMPANY UNLESS YOU WANT TO GET RIPPED OFF
Rubbish and a con.
Don't order form this company... Takes forever to come. The website is false. You won't get what you order. When it arrives the product is NO good. They won't help you. So skip them and go to Halfords. Save your money.
Reviews are a little unfair
I only read the reviews following my order, I potential would not have ordered as they are a lot of negative comments.
Having received my mats they are a perfect fit and the quality is 'as good as it gets', now for the issue, although return emails were timely the length of time from order to delivery is extremely slow and the 'grey' timescales for order to delivery need either better clarification on the site or improving.
Would I order again...............yes, improve your delivery and this will improve / reduce negative feedback as the Mats are great.
Honest review for my 2024 Juke.........
Long Delivery Times
Car mats are fine, but delivery took 5 weeks and 2 chase-up emails. The company need to be more honest with their delivery times.
Ordered car mats for my MG delivery…
Ordered car mats for my MG delivery quoted up to 8 working days. After chasing up several times with poor communication from them the mats finally arrived after almost 5 weeks .
Next problem the mats do not fit properly. Have asked to send back for a full refund but they are not interested in helping just not keen on giving customers their money back. Still not resolved but if you can get your mats elsewhere do not use this company if you want good service
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY , 6 WEEKS AND STILL NO CAR MATTS . SHAMBLES , HAD TO RECLAIM MY PAYMENT THROUGH THE BANK.
car mats
I am really pleased with the car mats. l would order again and will recommend to anyone
Car mats
Ordered car mats for a ford fiesta, from time of ordering took a lot longer than specified. So a quick email and a very quick reply to say my order was delayed. Two days later they arrived excellent quality and fit perfectly. Price was very competitive. Will definitely use again as I require some for my car.
Ordered mats 26th April no mats arrived…
Ordered mats 26th April no mats arrived and it's 19th June and only just received my refund after getting the bank to intervene and take the money back had a look on companies house website and it looks like company has been dissolved for over a year so don't know why they continue to take orders
ZERO customer service
ZERO customer service! Took my money on the 28th May with a 5-8 day lead time. Only bought from this supplier due to their lead time as mats were a gift. No response to my emails and no telephone line to call.
More importantly……. No mats!!
My advice, spend your hard earned cash elsewhere!!
Waited a month and they're garbage
Took a month to arrive, despite numerous emails asking to just be refunded, the quality is absolutely garbage and definitely not the standard I paid for, the trim is also poorly stitched and wonky. Really disappointed that after a month and all the effort I've put in to actually getting them that they look rubbish. Do not recommend.
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