Fortegra Bewertungen 82

Jason was very professional and honest, straightforward and accommodating ensuring that I understood every step of the process. I ultimately had a major brake system overhaul for my Colorado Z71 pickup at the shop and now the system is as good (or better) as new! It’s good to know that I now have a trusted auto repair shop in town!

The auto service company came to my location in less than 10 mins. They got the car unlocked in a couple of minuets, that was running with doors all locked. The service guy was so friendly, and polite it was a pleasure!

Had a sofa and chaise that was sinking badly. They covered the sofa, but not the chaise, even though both had the same sinking problem. They said the chaise was a cushion problem that was not covered. We escalated and they sent another technician from the same company. This time all he reported was that it was not a manufacturing issue. Add to that - they no longer make a replacement sofa! There are no other options to escalate and they closed the ticket. Now I’m stuck with half of a broken couch. NEVER AGAIN WILL BUY ANYTHING Fortegra!

The service was excellent, all the time they were in contact with us, they arrived on time, most importantly the driver was very respectful and friendly

Terrible. Bought a warranty and nothing is covered???? Do not buy please.

I purchased a sofa from rooms to go they said if I get the insurance it's will guarantee anything that happens to the furniture. I had a spot and the said it cant be fixed. This insurance is called "Forte" its a scam.

The roadside service provided was at my location in less than an hour. They towed my truck to the dealer and took care of the covered repair item. This is the second time I have had to use my extended warranty for my truck and they have been great. I will definitely purchase this extended warranty from this company for my next vehicle purchase.

This was a very smooth proces. A mechanic came out fixed my tire went above and beyond by trailing me to closest free air pump when we seen that the spare was flat. This was amazing and in good timing as well. Thank you

The initial call,the email confirming my location,whether I was safe and out of danger,the tow truck giving me an update on how close he was to me.When the tow truck driver asks if you want water or anything THAT MAKES YOU FAMILY and you feel appreciated Communication is the gold standard and I was told who what where and when.Never afraid,never alone this company has their customer service representative well trained.Great experience

I never experienced the unprofessional company I was sent the wrong finding and they sent a adjuster out was rude and and was two hr late for appointment they should be shut down for poor service

Purchased a warranty on furniture. Was not helped through the warranty, and sofa is still damaged and not functional.

Great customer service. Took 4 hours but it was really busy and the holiday weekend. Communication was great.

They were very helpful in getting me the service I needed for my car repair. It’s sending someone to help with that. I am very thankful and it was appreciated. They were very nice and helpful. Have a blessed day.

I thought I was going to wait a long time..but I really didn't. Everything was done fast and whom help was very professional and super friendly! Like how he make conversation.

Amazing roadside program. It’s been a great experience.

The team provided exceptional service, prioritizing my safety and remaining on the line until a tow truck was secured. The tow truck operator promptly contacted me and arrived within twenty minutes. Upon confirming the destination, I was offered the option of riding with the driver or leaving the vehicle. The operator instilled confidence in the security of my vehicle. This was a highly professional experience.

My experience with Fortegra insurance, which was added to my used van purchase, has been disappointing. The contract is vague and difficult to understand. Despite assurances from the dealer that the policy would cover all parts, this was not the case.

A month after purchasing the van, I encountered a breakdown that required the vehicle to be towed from Germany to the Czech Republic. I had to use my own van insurance to cover the towing, as Fortegra's policy did not cover this service. I then submitted an estimate for repairs totaling 70,000 Kč, which also included the cost of another tow from my home to the nearest service provider. However, Fortegra declined the claim, stating that the damaged part was not "greased" and therefore not covered.

I attempted to dispute their decision, but nothing changed. Additionally, I requested reimbursement for the towing cost from my home to the repair shop, citing the coverage in the contract. This request was denied on the grounds that since the claim was fully declined, the towing cost was also not eligible.

This experience has taught me a hard lesson: Fortegra insurance is dishonest and unreliable scamming insurance company. I strongly advise against purchasing any policy from them, as you are likely to receive no compensation if something goes wrong. Save yourself the trouble and potential financial loss - look for more reputable insurers.

They sell extended warranty products without stating exemption’s, and then deny warranty claims.

I recently purchased a 3-year extended warranty from Guard It Fortegra, which explicitly stated coverage for tears, spills, scratches, rips, cuts, gouges, and scuff marks when I purchased it. However, when I filed a claim due to the cushions sinking, fabric pilling, and stains, the technician came out, took pictures, and the insurance company denied my claim. They stated that they no longer cover stains, sinking, and pilling.

Based on my experience, I would strongly advise against purchasing this warranty. It appears designed to deny all claims and effectively steal your money. I consider it a waste of both time and money, as you will likely not receive the coverage you were promised.

CLAIM# 2337593