Fortegra Bewertungen 82

I purchased a Maytag dryer and washer from Badcock in Feb. 2023. I also purchased a 3yr warranty for each appliance. The Maytag 3yr extended warrty was $249.99 and the Maytag dry 3yr extended warranty was $199.99 and these extended warranties are through Fortegra. On Feb. 24 2025 my dryer went out. I reached out to Fortegra and they sent my claim to a company named Vehtechnology. Vehtech reached out to me on Feb. 25 2025 it tool a couple of days for them to get things started. Ihad to wait for the part to mailed to me and when I received the parts I had to I had to call them it took a couple of days for them to send a tech out to work on my dryer. On March 12 2025 a tech came out and worked on my dryer after working on it, my dryer started smoking from on the inside and set off all of my smoke detectors off in my home. I called Vehtech back. The communication is awful for these companies. I left messages, voicemails for someone to call me back. Finally I called and spoke with a Mr. Harris after I told them I was reporting them to the BBB. Harris told me that someone would be out on March 27 2025 no one showed up until the next day. When the next tech came out he could not fix my dryer because another different part had to be ordered. It is April 2 2025 and I am still waiting on a part for my dryer to be fixed. I called Fortegra and tried to talk to them but they were no help. At this point I want a full refund back for my extended 3yr warranties ack for my dryer and my washer. I could have went out and purchased a new dryer by now. This is not good customer service from either company and they both are giving me the run around.

WOW. My insurance agent hooked me up with Lyndon southern INS. which is affiliated with fortegra. Won't let that happen again. You would think with all these negative reviews they would at least try a little better. No pride in their work or company. They just want a pay check for the crappy work they do.

My personal experience with this Insurance company.
A 3 year policy was taken out with the puchase of an approved used car. First claim involved a slight damage to the alloy wheel (which was previously diamond cut). This meant a further diamond cut was not possible, but a new replacement for£750/-. The company will only contribute £150/- towards the claim and not the full amount. For tyre cover, insurance will contribute £50/- per repair, and £300/- maximum. BEWARE, THIS INSURANCE TO BE AVOIDED. IT IS NOT WORTH IT.

Total scam! They deny all claims! Not worth it. I wish I would have read reviews before buying!

I wish I could give them negative stars. I feel sorry for anyone with a policy with Fortegra, it isn’t worth the paper it is printed on. I had a water leak inside a wall that I did not discover until it had molded. Guess what- not covered because I cannot see through walls and it took me over 48 hours to discover it.

TERRIBLE. 1st claim denied. They said what happened and I said I don't know all the stitches are coming out of the couch. They asked how did it happen? Was it from normal wear and tear? I said I don't know send a technician out to assess. They said sounds like normal wear and tear. Denied! 2nd claim for accidental pet damage (says it's covered on brochure). Sends tech out this time. He puts in for parts to fix issue. Denied! They sent email showing small print that said not covered for pet damage. Terrible company! Save your money to hire someone to just fix your furniture.

They rejected our claim for a repair since the warranty expired on a Saturday (when they were not open to file a claim) and I called the following Monday. This was even after I personally contacted the store, where we bought the power recliners from, to see what I should do about the issue with the power button. The store gave me the number to call which I did - on a date in which Fortegra was open.

They wouldn't honor the contract stating multiple reasons.

I can't even give it a one star, I wouldn't recommend for nobody. This company is the worst that I've known, very disrespectful. I've been paying for furniture coverage with them for 3 years and my dinning set only has one year and it's all scratched up and they sent a technician who came with a marker to cover it up which I denied it because covering it up with a marker doesn't take away the fact that the wood is still exposed. Since I denied the technician's help they denied my claim for a dinning set that's all scratched up everywhere and has been discontinued in store for the same reason. I repeat this company is the worst.

Horrible!! Don't buy it!! Just like other reviews! They do everything to deny you. I have watermarks on furniture, paint peeling. And they still denied and won't cover it.

Such a scam just getting your money.

They are literally a scam. Denied my claim twice. I purchased a set through rooms to go and added insurance as I have small kids at home. I had the dining set for just about a year, the paint started chipping on the table and so they had someone come in check, they denied the claim saying that it’s basic wear and tear. I had them do a second review because I was told that the insurance should cover that. When the person came to check the furniture, he said it wasn’t basic wear and tear and that it should be covered. Sure enough, two weeks later, they denied the claim. Seems like they’re doing everything to avoid replacing or fixing the furniture. Do not recommend.

Bought insurance to cover a storage unit. The unit got stolen and completely wiped clean. They want a proof of "tampering" inside the unit and the lock area to accept the claim. How does one get proof of tampering when the lock was cut and the contents of the unit and the cut lock all were taken away.. This insurance is uneless

They are scammers. They don’t cover anything.

Complete scammers and totally deceptive. Such a waste of money. Save your time, money, and energy because this company will deny your claim at all costs. They don’t honor the contract and deny what appears to be all claims, even clear manufacturer defects and accident damage. These are both clearly stated in the warranty contract but they say everything is “normal wear and tear” to deny your claim. I had to fight them for months to get my furniture looked at by their third party repair companies. The first repair company Furniture Solutions had someone call and diagnose my problem over the phone with pictures being sent to a cell number. They said it was clearly a manufacturer defect and they would order the replacement parts. I checked my claim two weeks later to find that Fortegra denied the claim even after the repair man said otherwise. I fought to get another technician to look at my chair since the first technician never actually came in person and was assigned the same tech. I had to call back and demand another repair technician. They sent in a second company named Restauro and the tech actually came to my home and said it was definitely a manufactured issue and could be easily fixed. I checked two weeks later to see Fortegra again denied my claim. Both times I was never notified by Fortegra that they denied my claim. It seems they will deny your claim no matter what the furniture repair techs say.

When I made my purchase, Room To Go store staff assured me that if I bought the extra insurance from Fortegra, it would cover me in case of being scratched by a ballpoint pen or nail polish or burned by a cigarette. Since I have small children at home, I bought the extended insurance package for 3 years. But now the insurance won't cover my case. This is a blatant deception.

DECEPTION. In the contract it states "coverage for accidental punctures, cuts, rips...cause by a single accident." I made a claim and the denial reason was and I quote, " the damage was not natural aging/peeling." They clearly only want to take your money and NOT honor their Service Contract. DO NOT PURCHASE FORTEGRA'S SERVICE CONTRACT.

I put in a claim to get a ketchup stain and they denied the claim because i had other stains on the couch. Rip off. Please do not get the extend warranty

I got the insurance for rental car and claimed but got denied after providing all the documents and they just choose to not pay and declined as it was not clear enough in translation of documents and damages are not covered although it was 6000 euro in the policy and my damages were 130 euro.

Terrible experience with Fortega. I purchased furniture under Rooms to go and got their warranty coverage for my recliner. Fortega denied my claim because there were several spots in my furniture that has the stitching come apart. They will give you every excuse so that they don’t have replace or repair your furniture. My rooms to go pamphlet said otherwise though. However their multi page terms and conditions will say something completely different . Never fall for purchasing coverage for your furniture. ITS A SCAM and a total rip off.

Dishonest warranty service

I filed a claim about a strange stain and powerfully musky odor coming off my recliner after a move (furniture was in a moving truck for five days along with other families' goods, appararently) and was told the warranty would NOT cover it due to the fact that the origin of the odor was unknown. I was told if it was caused by a pet or animal, it would be covered, but since they had no way of knowing, no. Also, very condescending agent kept referring to me by my first name in a patronizing tone as the conversation went on. Then had the nerve to tell me they would send me what they would cover for "future reference" as if I would keep a musky-smelling chair in my house, or ever do business with them again. It's a shame since I bought the chair six months ago, but now I know: never do business with Fortegra again.