I decided to clean my 20-bar stainless steel barista coffee espresso machine and made a mistake when reassembling the unit. The result was a poor taste coffee with no froth. A morning coffee is import... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
If you dont value your money, then buy all their products. No post purchase assistance. They were unable to provide ide a replacement part and denied replacing the product to. All they have is apologi... Mehr ansehen
Unternehmen hat geantwortet
Purchased the GEEPAS Electric Bug Killer UV Light Fly Zapper for indoor use. It’s chemical-free and works well for flies, mosquitoes, moths and other flying insects. It was easy to order and arri... Mehr ansehen
Unternehmen hat geantwortet
I purchased a Rotating steam cleaner earlier this year and fortunately registered the 2 yr guarantee The until failed and needed to be replaced and the agent I dealt with was very helpful and laid o... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fachgeschäft für Haushaltsgeräte
- Fachhandel für Arbeitsplatten
- Großhändler für Elektrogeräte
- Elektronikunternehmen
- Fachhandel für Küchenbedarf
- Staubsaugergeschäft
Vom Unternehmen geschrieben
With over 30 years experience and available 85 countries, GEEPAS has become a household name in the field of Electronics.
Kontaktinformationen
Vereinigtes Königreich
- geepas.co.uk
3,8
Gut
3678 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Their service is excellent
Their service is excellent, very punctual
and they care about your purchase, they
help you all the way towards their product
satisfaction.
12. Mai 2026
Antwort von Geepas UK
Hi Mohan,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We truly appreciate your support.
Kind regards,
Geepas Customer Support
Next day delivery and warranty
Next day delivery and warranty, the items I purchased are top quality products
19. Juni 2026
Antwort von Geepas UK
Hi Kelvin,
Thank you for your fantastic feedback. We're delighted to hear that you were pleased with the next-day delivery and the quality of your purchase. We truly appreciate your support and hope you continue to enjoy our products.
Kind regards,
Geepas Customer Support
Antwort von Geepas UK
Hi Rackel,
Thank you for your positive feedback. We're delighted to hear that the product met your expectations and was exactly as described. We truly appreciate your support.
Kind regards,
Geepas Customer Support
Antwort von Geepas UK
Hi Upender,
Thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet expectations. We'd like the opportunity to investigate this further and help resolve the issue. Please contact our customer service team (support@geepas.co.uk.) with your order details.
Kind regards,
Geepas Customer Support
Excellent product good service and…
Excellent product good service and delivered on Time
22. Juni 2026
Antwort von Geepas UK
Hi Garry,
Thank you for your fantastic feedback. We're delighted to hear that you were pleased with the product, our service, and the on-time delivery. We truly appreciate your support.
Kind regards,
Geepas Customer Support
Absolutely useless
Absolutely useless , no order confirmation, no tracking number and a week later they want my opinion ..absolutely useless is my opinion , won’t use them again , and will be looking for a refund, they may even be a scam company for all I know
22. Juni 2026
Antwort von Geepas UK
Dear Darren ,
We're sorry to hear about your experience. We strive to provide a fast and reliable delivery service, with eligible orders dispatched promptly from our warehouse. While the majority of orders arrive within the expected timeframe, occasional delays can occur within courier networks.
We take all customer concerns seriously and would appreciate the opportunity to look into this further. Please contact our customer service team with your order details so we can assist. You can reach us via our email support@geepas.co.uk.
Kind regards,
Geepas Customer Support
I am grateful to Geepas for their quick response to my email
I am grateful to Geepas for their prompt response to my complaint. The entire process was smooth and straightforward. Thank you Sreya.
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Hi onyebuchi,
Thank you for your wonderful feedback. We're delighted to hear that you were pleased with our prompt response and that the process was smooth and straightforward. We truly appreciate your kind words and your support.
Kind regards,
Geepas Customer Support
so empowering
Lovely fan and so empowering having remote control and being able to control it myself instead of having to ask others to put it on or off or move it.
Only negative was it promised next day delivery but it was a day later.
18. Juni 2026
Antwort von Geepas UK
Hi Dawn,
Thank you for your wonderful feedback. We're delighted to hear that you're enjoying the fan and that the remote control has made it easier and more convenient for you to use independently.
We also apologise that your order did not arrive as promised. We understand how important timely delivery is and appreciate your patience.
Thank you for your support, and we hope you continue to enjoy your fan.
Kind regards,
Geepas Customer Support
The quality of trimmer is excellent…
The quality of trimmer is excellent according to price but u guys told me we gonna do next day delivery and charged me for that 3 or 4 pounds i forgot now but i recived it nesrly 4 days after which is a bit disappointing
22. Juni 2026
Antwort von Geepas UK
Hi Fahad,
Thank you for your valuable feedback. We're delighted to hear that you're pleased with the quality of the trimmer and that it offers great value for money.
We're sorry to hear that your experience did not meet expectations. We aim to dispatch eligible orders as quickly as possible, with many orders placed before our daily cut-off arriving the next working day. However, delivery timeframes remain subject to courier operations and can occasionally be affected by factors outside of our control.
We sincerely apologise for the delay and appreciate your understanding. Your feedback helps us improve our service.
Kind regards,
Geepas Customer Support
So easy to do on line
So easy to do on line. Which is good for me because I sometimes find it hard to do as I’m elderly. Delivery went well to.
22. Juni 2026
Antwort von Geepas UK
Hi John,
Thank you for your wonderful feedback. We're delighted to hear that you found our online ordering process easy to use and that your delivery went smoothly. We truly appreciate your support and are pleased we could make your shopping experience a positive one.
Kind regards,
Geepas Customer Support
Fast delivery made the experience…
Fast delivery made the experience enjoyable.
The quality of the items is top-notch 👌.
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Hi Titilayo,
Thank you for your fantastic feedback. We're delighted to hear that you were pleased with the fast delivery and the top-notch quality of your purchase. We truly appreciate your support.
Kind regards,
Geepas Customer Support
Quick service much appreciated to…
Quick service much appreciated to receive my fan in this hot weather
18. Juni 2026
Antwort von Geepas UK
Hi Joanne,
Thank you for your fantastic feedback. We're delighted to hear that you were happy with our quick service and your overall experience. We truly appreciate your support.
Kind regards,
Geepas Customer Support
Everything was brilliant - except the delivery
Everything was brilliant - product, price, despatch BUT what stopped me giving 5 stars was Amazon Logistics. They left the very large box outside the porch - no attempt to ring the bell, just left it in full view of the road. Surprised it was still there when I spotted it, a box labelled 'Air Cooler' in plain sight, in a heat wave.
21. Juni 2026
Antwort von Geepas UK
Hi Norman,
Thank you for your fantastic feedback. We're delighted to hear that you were pleased with the product, price, and dispatch. We sincerely apologise for the delivery experience and understand your concern regarding where the parcel was left. Your feedback has been noted and will be shared with the relevant delivery partner to help improve future deliveries.
We truly appreciate your support.
Kind regards,
Geepas Customer Support
Incorrect/misleading advert
Incorrect/misleading advert
Incorrect/misleading advert. They have a small print burried somewhere and easy for anyone to miss, but the bold wordings are absolutely misleading. Product not easy to use, so be careful, the returns and refunds policy is complex. Customer have to pay for shipping, even though they already charge for delivery. Strongly advise to think twice before ordering here. I am still waiting for resolution for the two issues I raised, before I report.
**********
Update:
Please see below response from Geepas. They have asked me to contact them[customer support]; in fact I have already done that but failed to receive response. It' s a joke they make of themselves? On one side they don't resolve the issue and not even respond to emails and other side in public they pretend to be genuine by responding to reviews.
21. Juni 2026
Antwort von Geepas UK
Hi Ehtesham,
Thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet expectations. We'd like the opportunity to investigate this further and help resolve the issue. Please contact our customer service team (support@geepas.co.uk.) with your order details.
Kind regards,
Geepas Customer Support
Antwort von Geepas UK
Hi Durga,
Thank you for your valuable feedback. We're delighted to hear that you're happy with the product. We also appreciate your comments regarding the delivery and will use them to help improve our service.
Kind regards,
Geepas Customer Support
Scam
Ordered fan
Was sent tracking number which does not compute.
No delivery.. 3rd day of waiting , even though site promised 'next day delivery'.
Have written to customer support twice already...no reply.
No way to contact company.
Very disappointed...
Fully paid order
Scam
Do not buy from this company.
If I could rate it zero star, I would.
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Dear Customer,
Thank you for your review. We're sorry to hear your order did not arrive as expected.
Due to exceptionally high seasonal demand, some deliveries have taken longer than anticipated. Please contact our customer service team (support@geepas.co.uk.) with your order details so we can investigate and assist further.
Kind regards,
Geepas Customer Support
Antwort von Geepas UK
Hi Edward,
Thank you for your fantastic feedback. We're delighted to hear that your order and delivery experience was smooth. We truly appreciate your support.
Kind regards,
Geepas Customer Support
Mixture is around great,but need to be…
Mixture is around great,but need to be careful with lid as its open it self with air plusser when u use for while then only sometimes
15. Juni 2026
Antwort von Geepas UK
Hello Customer,
Thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet your expectations.
One of our customer support agents has already contacted you regarding this matter. Kindly respond to the email with your order details so we can investigate the issue further and work towards a resolution.
Kind regards,
Geepas Customer Support
Pretty good
19. Juni 2026
Antwort von Geepas UK
Hi Fatima,
Thank you for your fantastic feedback. It's always great to hear when our products and services meet expectations. We truly appreciate your support.
Kind regards,
Geepas Customer Support
The shipment was delayed though they…
The shipment was delayed though they were promoting Next Day Delivery in their Website. Not trustworthy at all.
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Geepas UK
Hi Ranga,
We're sorry to hear that your experience did not meet expectations. We aim to dispatch eligible orders as quickly as possible, with many orders placed before our daily cut-off arriving the next working day. However, delivery timeframes remain subject to courier operations and can occasionally be affected by factors outside of our control.
We would be happy to review your order and investigate any concerns regarding tracking or delivery. Please contact our customer service team with your order details. You can reach us via our email support@geepas.co.uk.
Kind regards,
Geepas Customer Support
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