The process was straight forward and encouraging. I love the flexibility of different payment plans and the fact that you're able to see in clear terms the amount of interest you'll pay. I'll definite... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Such a shame one time card all brands and car hire has been removed. Cant filter accommodation board now, only given flights standard many not with bags. Much less choice keep saying temporary paused... Mehr ansehen
Unternehmen hat geantwortet
Absolutely easy to navigate. User Friendly app, Very clear when ti comes to payment, with different polans well explained
Unternehmen hat geantwortet
This app has given us something far more valuable than a way to pay for our trips — it has given us the chance to live in the moment and make memories now. Life is precious, and we never know what... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Travel with financial flexibility with Vuelo. Spread the cost over interest free instalments.
Kontaktinformationen
222 Regent Street, W1B 5TR, London, Vereinigtes Königreich
- +44 20 4587 9437
- support@getvuelo.com
- getvuelo.com
4,4
Hervorragend
580 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very easy to excellent service find a good ticket and…
Very easy to find a good ticket and split the payment as you wish very quick with confirmation email excellent service
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks for the great feedback! Really pleased to hear finding a ticket and splitting the payment your way was quick and easy, and that the confirmation email came through fast too 💜
After coming across Vuelo me and my…
After coming across Vuelo me and my family were so excited thinking we had finally come across an app were we could book a last minute deal for somewhere weeve always wanted to go and then after looking closely there’s no one time card so we have got rid of the app and won’t be using as the other services available are not what we are after. Very very disappointing
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Hi Danielle, sorry to hear Vuelo wasn't the right fit for what you and your family needed. The one time card is actually temporarily paused while we work on improving functionality and options for customers, and we're keen to get it back up and running. Thanks for taking the time to share this, it's really useful feedback for the team. If you'd like to tell us more, please drop us a line at support@getvuelo.com.
Good so far it was quick to find…
Good so far it was quick to find flights and package suites me
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Really glad to hear the booking experience has been smooth and you found flights and a package that works for you. That's exactly what we want to hear. If you ever need anything along the way, our team is always here at support@getvuelo.com 💜
This company is providing an invaluable…
This company is providing an invaluable service in times of emergency .
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks so much for the kind words! So glad we could be there to help when it mattered most. Always here whenever you need us. 💜
As always perfect booking experience
As always perfect booking experience - so handy to be able to pay in instalments. I would highly recommend Vuelo!
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks so much for the kind words! Lovely to hear the booking experience felt perfect once again, and that being able to pay in instalments has been so handy. Wishing you many more great trips ahead. 💜
Love it couldn’t live without
Love it couldn’t live without
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks so much for the kind words! Made our day hearing that Vuelo has become something you couldn't live without. Always here whenever you're ready for the next trip. 💜
Brilliant service
Brilliant service , simple . Very helpful
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thank you for the kind words! We are really pleased to hear the experience has been simple and helpful. That is exactly what we aim for. If you ever need us, we are just a message away at support@getvuelo.com 💜
Great App…..great deals and flexibility…
Great App…..great deals and flexibility in payments help massively. Just booked holiday to Singapore and Thailand. Cant wait
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Singapore and Thailand sounds like an incredible trip! We love hearing that the flexibility in payments is making a real difference. Have an amazing time out there, and if you need anything before you go, we are here at support@getvuelo.com 💜
Vuelo make every thing so easy from…
Vuelo make every thing so easy from booking to paying, I love the idea of booking holidays etc and being able to pay for it monthly means most if not all the holiday is paid for before you go, however you get the added bonus of paying the balance after you have had the fantastic holiday. First class system and easy to use app.
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
This is what we love to hear! Spreading the cost of your holiday while enjoying every moment of it is exactly what Vuelo is all about. So glad the booking experience and the app have been working well for you. Enjoy your travels! 💜
Very disappointed to see that vuelo…
Very disappointed to see that vuelo have stopped the facility of using a virtual card to book holidays outside of their own app. Upon querying this I have been told that Vuelo have no idea when it will be usable again, could be days, could be weeks, could be months. So now the only option is to book just through their app. The prices are inflated and they don't offer option for self contained stays like in lodges/caravans in the U.K
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
We really appreciate you taking the time to share this. The virtual card is temporarily paused while we work to improve functionality and options for our customers, and we're keen to get it back up and running for you. Your feedback on the range of stays has been shared with the team. We'd love to help, so please drop us a line at support@getvuelo.com 💜
Since i discovered Vuelo traveling has…
Since i discovered Vuelo traveling has been made easy. I am grateful for this app, I used to overthink whenever I want to plan an holiday but Vuelo has been life saving thank you
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks so much for the kind words! Made our day hearing that Vuelo has taken the overthinking out of planning a holiday and made travel feel that much easier. Always here whenever you're ready for the next trip. 💜
Very Very Unreliable
Do not download if you don’t want to be disappointed, their one time card is constantly down, not reliable at all, when the one time card is down you can only purchase flights and stays separately, and they are always more expensive than going directly to providers. So stay away, especially if you planning to count on this company for your holidays with family, they will let you down in the moment you w the most. Deleting the app never to use again.
2. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks for taking the time to share this, and that's definitely not the experience we want you to have. It's understandable to feel let down when something you were relying on isn't working the way you'd hoped, especially when you're trying to plan for family. We'd really like the chance to look into this properly and see what's been going on. Please drop us a line at support@getvuelo.com and we'll prioritise getting back to you as quickly as we can. 💜
One time card not available
Was ready to make a booking, and they decide to take their one time card down for maintenance! I can not find any properties or flights for where i want to go, the app keeps telling me to try again or change my search, so its pointless now
2. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thank you for sharing this. Feedback like this genuinely helps us improve, and we hear you on the timing. The One-Time Card is currently undergoing maintenance and app improvements, and we are working to bring it back as soon as possible.
We would love to help get your trip sorted. If you reach out to us at support@getvuelo.com or through the in-app chat, we can take a closer look at what you are experiencing and work through your options together.
Vuelo Support Team
Booking was very easy and…
Booking was very easy and straightforward
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks so much for sharing this! Lovely to hear the booking felt easy and straightforward from start to finish. Wishing you a fantastic trip ahead. 💜
Really poor
Really poor, planed a holiday but they decided to take their one time card down for ‘maintenance’.
They treat their customers like idiots.
Unreliable.
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
We’re really sorry this disrupted your holiday plans. Our one-time card is temporarily unavailable while we complete essential improvements, and we completely understand how frustrating this is when you were ready to book.
You can still search and book eligible flights and stays directly through the Vuelo app. Please email us at support@getvuelo.com so our team can look into this and try to make things right.
Easiest booking I’ve ever made
Easiest booking I’ve ever made! The app is so easy and straight forward to use, prices are similar if not cheaper than lots of places, I wish I know vuelo earlier .
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks so much for the lovely review! 💜
We’re delighted to hear that booking through Vuelo was quick, easy and good value. We’re glad you found us and better late than never!
We hope you have a brilliant trip!
This app vuelo been a lifesaver for me…
This app vuelo been a lifesaver for me and support in the app is always help and quick to respond
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thank you so much for the lovely review! It's amazing to hear that Vuelo has been a lifesaver for you, and we're really glad our support team has been able to help along the way.
We look forward to being part of your future travel plans 💜
Bookings are seamless
Bookings are seamless, however I cannot purchase an experience for my loved ones if I’m not part of the group which is a bit frustrating because I had to use cash from other cards. Otherwise I am enjoying using Vuelo.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thank you for the review and for sharing this so openly.
Bookings do need the account holder included as the main traveller, which is why booking purely for others isn't possible right now. We've passed your feedback on to our product team.
Really glad you're enjoying Vuelo otherwise 💜
They decided to suspend generation of…
They decided to suspend generation of one time cards. Simply because I didn’t have the full balance on their credit line I had to split the holiday in 2 payments, that to be able to make up the difference. They decided it’s a banging time to take the system down smack in the middle of people paying their holidays. Managed to get a different line of credit to pay the holiday off, was told by Vuelo to use my own funds to settle the balance, that is a great idea provided the funds were there and if they were I’d have simply paid the holiday in full that way. Don’t know how they’re rating is 4.5 or 4.6 potentially paid reviews. 10/10 will not use again!
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks for taking the time to share this, and it's understandable to feel frustrated when things don't go to plan during what should be an exciting time. Definitely not the experience we want you to have. We'd really like the chance to look into this properly and get a better understanding of what happened. Please drop us a line at support@getvuelo.com and we'll prioritise getting back to you as quickly as we can. 💜
Great booking experience yet again
Great booking experience yet again. User experience is easy, straightforward and booking process is seemless.
26. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thank you so much for the lovely review! We're really glad the booking process was smooth and easy for you. Feedback like this means a lot to the team. We look forward to helping you with your next trip! 💜
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