Cherries from Mr Henry didn't arrive- 2 lots were Xmas presents due for delivery 19 December. They were impossible to contact- no ph no, only e mail which was a waste of time. Still haven't srrived 29... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Cherries from Mr Henry didn't arrive- 2 lots were Xmas presents due for delivery 19 December. They were impossible to contact- no ph no, only e mail which was a waste of time. Still haven't srrived 29... Mehr ansehen
Unternehmen hat geantwortet
We let the hotel know that it was the combined celebration of my birthday and the Wedding Anniversary. The room was decorated beautifully with balloon and cakes. The room service was excellent.... Mehr ansehen
Unternehmen hat geantwortet
The items (Philips shaver heads) were well priced and arrived in reasonable time (considering they came from overseas). However, they don't cut very well, and are only a little bit better than the ol... Mehr ansehen
Unternehmen hat geantwortet
I've been using Grabone for years. I think I've only had issues with one or two suppliers compare to the amount of positive experiences I've had. I do miss a few business that no longer trade wi... Mehr ansehen
Unternehmen hat geantwortet
Launched in 2010, GrabOne has since grown to become one of NZ’s biggest and best-loved websites to find incredible deals on experiences and attractions in your local area, stunning escapes and huge savings on 1000's of products across loads of categories. Our customers have saved over $500 million and have bought over 15 million items, so what are you waiting for? Join the GrabOne community of savvy Kiwi shoppers and grab yourself a bargain!
Neuseeland
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 71 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I wrote to Grab One because I never received the product I'd ordered even though the carrier company said it had been delivered.
After contacting G.O. they were very quick to assess the situation and I received my money back within a few days......Bravo to Grab One.Excellent communication,much appreciated

Antwort von GrabOne
Good value product. Works well. Excellent service.

Antwort von GrabOne
Didn't like the place I went to namely Redwood Clinque. The lady was very nosey as far as my personal life goes asking all sorts of questions which I object to. She wasn't friendly and I am sorry I wouldn't go back there

Antwort von GrabOne
I accidently purchased a voucher for Auckland and i live in Christchurch. Grabone staff checked with the provider and i can now use the credit in Christchurch, thanks team :-)

Antwort von GrabOne
The items (Philips shaver heads) were well priced and arrived in reasonable time (considering they came from overseas). However, they don't cut very well, and are only a little bit better than the old ones I'm replacing.
Maybe I should have got the original manufacturer item instead, at twice the price.

Antwort von GrabOne
I accidentally sent some vouchers to the wrong email address and when I contacted GrabOne about it, the matter was resolved within 30min by a super efficient helpdesk operator. Super impressed.

Antwort von GrabOne
I bought a voucher for curry for two, take away. Checked when shop open, and went to shop. No one there, no answer on phone. Tried phoning two more days, and got no reply. Tried one evening, and found that their opening hours had changed.
Being unwilling to go back again, contacted GrabOne and got instant help. Someone would work with shop to get their hours correct, and I was immediately refunded the Voucher price. Really good work, GrabOne. Thanks.

Antwort von GrabOne
Booking with Grab One easy, pleasant operator, appointment went well 1 month later with no issues

Antwort von GrabOne
I just bought the most beautiful duvet cover from GrabOne/Linen House. I can’t believe how great the service was. It was at my door just about faster than I could blink and it’s so beautiful! I’ve just ordered another one. I had forgotten how great GrabOne is. I’ll be back soon for more goodies!

Antwort von GrabOne
Emma from GrabOne went out of her way to assist with a query and resolved it with ease. Thank you Emma.

Antwort von GrabOne
Customer Services has been 10/10
But buying a product for it to arrive and it’s incomplete and now waiting on a replacement just puts me off buying from GrabOne again.
Reiterating that Customer Services have been bloody amazing to deal with.

Antwort von GrabOne
I had an issue with not receiving a parcel. My query was answered in super fast time, a replacement item was sent out asap of which I received quickly. The comms was pretty much instant and clear. Very happy

Antwort von GrabOne
I ordered a Linen House coverlet from Grabone on Sunday and it arrived on Tuesday morning, so super fast delivery. Retailed at $319.00 (I googled it) and I got it for $80.00, I am beyond impressed, and so pleased with my bargain. Thank you Grabone.

Antwort von GrabOne
Very good deal and friendly service, also quick for the treatment.

Antwort von GrabOne
Incredible service! When I had a dispute with a GrabOne vendor over a voucher I had purchased, I called on GrabOne HelpDesk to help me sort it out and they jumped right in and got me a refund promptly by liaising with the vendor. I appreciated that very much as a 10+ year subscriber to GrabOne NZ. Thank you so much. :)

Antwort von GrabOne
Have bought many vouchers over the years, saving money, trying new places.
But if you don't use the voucher they will keep the money. This happened once because a place shut down and I didn't persue it with Grabone and another time I forgot to use before expiration date.

Antwort von GrabOne
Absolutely appalled by GrabOne’s lack of integrity.
I write this as a merchant who ran a campaign for my “pay-as-you-can” chiropractic business last year. Around 30 people purchased my deal. Due to human error, 20 vouchers were accidentally not redeemed—meaning I provided $1,600 worth of chiropractic services but, because of GrabOne’s strict two-month redemption policy, I will not be paid for that work.
I reached out to GrabOne, explaining the honest mistake and requesting payment for the services I had already provided, but they refused. They are holding onto money that rightfully belongs to me. I have since informed the affected clients, and the response has been unanimous—they are appalled and will not be using GrabOne again.
As a consumer, be aware that GrabOne profits from unredeemed vouchers—they rely on people missing expiration dates so they can pocket the full amount without paying merchants.
Shame on you, GrabOne. You’ve lost a merchant and potential clients. This experience will be widely shared to warn others. Better of the go with group one or get in touch with the merchants directly to take out the 3rd party like GrabOne.

Antwort von GrabOne
:-) Trip was great.
:-) Staff were friendly.
:-( Grad One deal included a drink, which was only coffee. Not a cold drink.

Antwort von GrabOne
We got black doris plums through GrabOne - I never see them for sale where I live, so it was great to get a 4kg box.

Antwort von GrabOne
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