Cherries from Mr Henry didn't arrive- 2 lots were Xmas presents due for delivery 19 December. They were impossible to contact- no ph no, only e mail which was a waste of time. Still haven't srrived 29... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Cherries from Mr Henry didn't arrive- 2 lots were Xmas presents due for delivery 19 December. They were impossible to contact- no ph no, only e mail which was a waste of time. Still haven't srrived 29... Mehr ansehen
Unternehmen hat geantwortet
We let the hotel know that it was the combined celebration of my birthday and the Wedding Anniversary. The room was decorated beautifully with balloon and cakes. The room service was excellent.... Mehr ansehen
Unternehmen hat geantwortet
The items (Philips shaver heads) were well priced and arrived in reasonable time (considering they came from overseas). However, they don't cut very well, and are only a little bit better than the ol... Mehr ansehen
Unternehmen hat geantwortet
I've been using Grabone for years. I think I've only had issues with one or two suppliers compare to the amount of positive experiences I've had. I do miss a few business that no longer trade wi... Mehr ansehen
Unternehmen hat geantwortet
Launched in 2010, GrabOne has since grown to become one of NZ’s biggest and best-loved websites to find incredible deals on experiences and attractions in your local area, stunning escapes and huge savings on 1000's of products across loads of categories. Our customers have saved over $500 million and have bought over 15 million items, so what are you waiting for? Join the GrabOne community of savvy Kiwi shoppers and grab yourself a bargain!
Neuseeland
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 71 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good product, did the job it promised, and even arrived earlier than expected

Antwort von GrabOne
GrabOne have been very efficient in a refund deal I needed to make. They have kept me informed each step of the way, and finally we have the company involved refunding to me. Thank you GrabOne, for having my back. I was a little doubtful but you have delivered the result expertly.

Antwort von GrabOne
Grab one advertised a deal - could not process - blamed banks rather than look into it. Never had issues with bank cards before and I’m not even 2% of my limit.

Antwort von GrabOne
it is so easy to get a grab one and use it. whether its instant or a voucher sent, they make it real easy to use the site.

Antwort von GrabOne
Goods have not arrived - been 3 weeks.

Antwort von GrabOne
I have been using Grab one for all sorts before, used to be a very good deal and got satisfied, this time I purchased a hiking pole 3 weeks ago and I contacted about my order,they sent me a email back with a tracking number, showing my order was dispatched but still in China.
I would never purchase anything again it’s free delivery but it takes ages to receive the product.

Antwort von GrabOne
I received an email confirmation of my purchase; I never received a link to track and trace my purchase. Three days after the due date, I contacted Grab One asking when I will receive my purchase, as I am in the dark. Considering I and the supplier are based in Auckland, this was disappointing. Once Grab One were aware of the situation, everything moved quickly and I received my order a week later.

Antwort von GrabOne
Sent my items at different times no tracking given for parcel 2 can not get hold of by phone no apologies worst experience ever not been been able to get hold of them by phone feeling you been ripped of if you want to take people's money then make sure you have phone contact will not deal again

Antwort von GrabOne
On 24 Jan 2025 I received an email stating that my order had been dispatched and I was given a tracking number. There has been no movement with my order since then, and the message now says that shipment is now closed? Where is my order??

Antwort von GrabOne
Very poor quality products.
These are from Temu!!!
There is no bend in the eyelashes to curve to the shape of the eye, subsequently they don't fit well. Cannot use. Absolute waste of money.

Antwort von GrabOne
Update to my review: Grab One have resolved this issue, it still took time, but we finally have received the product.
No phone number to ring Grab One or Chat facility, emails do not get the issue resolved. The customer is completely powerless.
I am shocked and horrified at Grab One’s failure to effect delivery of the item I purchased, their lack of customer service, taking days to acknowledge each email in the trail, taking more days to provide the merchant’s response, with the issue still not resolved after 3 weeks of this.
I purchased a product, needed urgently, for delivery on 14 February. I was required to pay $46.99 for rural delivery.
When it did not arrive I was advised “This is oversized for rural delivery (spin bike) so, if you are picking up the product on depot, we will send you the address of the pickup, let us know"
On enquiring where it could be picked up, I was advised the address and that $20 would be credited against non-delivery.
I advised that $20 credit for non-delivery was not acceptable an that we could not pick it up because that would require a 4 hour round trip. I requested urgent delivery to our home address as contracted and paid for.
On 30 January I received the following: "Thank you for your understanding. We will try to arrange delivery to the customer's home address as soon as possible. We apologize for the inconvenience caused. We will keep you updated on the progress."
No update, no progress despite many more emails from me asking for a delivery date, no delivery, no resolution.

Antwort von GrabOne
Wrong size was purchased and I requested to exchange the item immediately, CS team advised that they will contact the merchant for exchange, but I received the wrong size item instead of the exchange option. Took ages for processing the issue and still not been solved. It says 2 business days but nothing happens, I contact CS team again, they ask me to wait for another 24-48hours. What’s the point? I just want the refund and never come back again. Buy stuff in store with big brand can get better service and quick responses. Also, the deal is not that great compared with other places or online retailers.

Antwort von GrabOne

Antwort von GrabOne
While the side tables are as expected we received the wrong colour which a family member kindly assembled while we were busy dealing with the death of our mum. Due to this we have not had the time to organise an exchange.

Antwort von GrabOne
The site had exactly what I was looking for and at a very reasonable price. Very pleased with my liners for the air fryer.

Antwort von GrabOne
We stayed at Cordis Hotel in Auckland.
1. Great price $ 279.00 includes breakfast at table 8 and $ 50.00 voucher to spend on food or drinks.Hotel.only costs $139.00
2. Staff very friendly.
3 .Room nice and clean
4 .If it's special occasion hotel will upgrade the room if possible.or some.chocaltes and small bottle wine

Antwort von GrabOne
It was a bit disappointing that the sunlounge cushions received were not really suitable for putting outside as the fabric is not waterproof.

Antwort von GrabOne
I purchased two double grab one vouchers to share in a ferry trip to Kawau Island.
The weather was perfect for our day out and an enjoyable time shared with friends.

Antwort von GrabOne

Antwort von GrabOne
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