GrabOne Bewertungen 

506
TrustScore 3.5 von 5

3,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Cherries from Mr Henry didn't arrive- 2 lots were Xmas presents due for delivery 19 December. They were impossible to contact- no ph no, only e mail which was a waste of time. Still haven't srrived 29... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We let the hotel know that it was the combined celebration of my birthday and the Wedding Anniversary. The room was decorated beautifully with balloon and cakes. The room service was excellent.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

The items (Philips shaver heads) were well priced and arrived in reasonable time (considering they came from overseas). However, they don't cut very well, and are only a little bit better than the ol... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've been using Grabone for years. I think I've only had issues with one or two suppliers compare to the amount of positive experiences I've had. I do miss a few business that no longer trade wi... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Online-Marktplatz

Vom Unternehmen geschrieben

Launched in 2010, GrabOne has since grown to become one of NZ’s biggest and best-loved websites to find incredible deals on experiences and attractions in your local area, stunning escapes and huge savings on 1000's of products across loads of categories. Our customers have saved over $500 million and have bought over 15 million items, so what are you waiting for? Join the GrabOne community of savvy Kiwi shoppers and grab yourself a bargain!


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

506 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 71 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,7

Alle Bewertungen

(506)

27 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Good product

Good product, did the job it promised, and even arrived earlier than expected

17. Februar 2025
Bewertung ohne vorherige Einladung
GrabOne-Logo

Antwort von GrabOne

Love to see it Radika! Thank you!

Bewertet mit 5 von 5 Sternen

Expert Service

GrabOne have been very efficient in a refund deal I needed to make. They have kept me informed each step of the way, and finally we have the company involved refunding to me. Thank you GrabOne, for having my back. I was a little doubtful but you have delivered the result expertly.

26. Februar 2025
Bewertung ohne vorherige Einladung
GrabOne-Logo

Antwort von GrabOne

Thank you for your review Heather! Our Support team are always here and more than happy to help! :)

Bewertet mit 1 von 5 Sternen

No Accountability - Grab one advertised a deal

Grab one advertised a deal - could not process - blamed banks rather than look into it. Never had issues with bank cards before and I’m not even 2% of my limit.

26. Februar 2025
Bewertung ohne vorherige Einladung
GrabOne-Logo

Antwort von GrabOne

Thank you for your review Jaylene! Sorry to see there was an issue with payment - we'd love to look into this further for you, please either respond to the helpdesk ticket you currently have with our team or email us at helpdesk@grabone.co.nz. Thanks!

Bewertet mit 1 von 5 Sternen

Goods have not arrived

Goods have not arrived - been 3 weeks.

23. Februar 2025
Bewertung ohne vorherige Einladung
GrabOne-Logo

Antwort von GrabOne

Thank you for your review Jae and I'm so sorry to see that your item has not arrived. We've been able to locate your GrabOne account and the tracking is showing delivery will be made shortly, You should have an email from our Support team now to confirm this. Thanks again Jae, and we apologise again for any inconvenience caused!

Bewertet mit 1 von 5 Sternen

I have been using Grab one for all…

I have been using Grab one for all sorts before, used to be a very good deal and got satisfied, this time I purchased a hiking pole 3 weeks ago and I contacted about my order,they sent me a email back with a tracking number, showing my order was dispatched but still in China.
I would never purchase anything again it’s free delivery but it takes ages to receive the product.

21. Februar 2025
Bewertung ohne vorherige Einladung
GrabOne-Logo

Antwort von GrabOne

Good morning Peter, thank you for your review! We're sorry to read of your experience and the delivery issue here. We'd love to be able to look into this further for you but have been unable to locate an account with this purchase. Please reach out to our Helpdesk team via helpdesk@grabone.co.nz as we are available via email. We look forward to being able to resolve this for you. :)

Bewertet mit 2 von 5 Sternen

No communication from the supplier, late delivery

I received an email confirmation of my purchase; I never received a link to track and trace my purchase. Three days after the due date, I contacted Grab One asking when I will receive my purchase, as I am in the dark. Considering I and the supplier are based in Auckland, this was disappointing. Once Grab One were aware of the situation, everything moved quickly and I received my order a week later.

7. Februar 2025
Bewertung ohne vorherige Einladung
GrabOne-Logo

Antwort von GrabOne

Thank you for your review Vicki! We are so sorry to hear about your experience; we're glad to hear our team was able to resolve it for you. Your feedback will be passed on for further internal review :)

Bewertet mit 1 von 5 Sternen

Sent my items at different times no…and no second tracking number

Sent my items at different times no tracking given for parcel 2 can not get hold of by phone no apologies worst experience ever not been been able to get hold of them by phone feeling you been ripped of if you want to take people's money then make sure you have phone contact will not deal again

19. Februar 2025
Bewertung ohne vorherige Einladung
GrabOne-Logo

Antwort von GrabOne

Hi there Beverley, thank you for your review! We're sorry to read of your experience and the delivery issue here. We'd love to be able to look into this further with the supplier of the deal however, we have been unable to find a GrabOne account for you here. Please reach out to our Helpdesk team via helpdesk@grabone.co.nz as we are available via email. We look forward to being able to resolve this for you. :)

Bewertet mit 1 von 5 Sternen

Where is my Order?

On 24 Jan 2025 I received an email stating that my order had been dispatched and I was given a tracking number. There has been no movement with my order since then, and the message now says that shipment is now closed? Where is my order??

12. Februar 2025
Bewertung ohne vorherige Einladung
GrabOne-Logo

Antwort von GrabOne

Thank you for your review Joan, i'm so sorry to see that your item has not arrived and there is an issue with the tracking information. We've been able to locate your GrabOne account so we will escalate this through to the supplier of the item for further investigation. You will receive an email from our Support team this afternoon to confirm. Thanks again Joan, we look forward to being able to resolve this for you. :)

Bewertet mit 1 von 5 Sternen

Very poor quality products.

Very poor quality products.
These are from Temu!!!
There is no bend in the eyelashes to curve to the shape of the eye, subsequently they don't fit well. Cannot use. Absolute waste of money.

1. Februar 2025
Bewertung ohne vorherige Einladung
GrabOne-Logo

Antwort von GrabOne

Thank you for your review Kacey, i'm sorry to see that there is an issue with your purchase! We'd love to be able to assist you further however, we've been unable to locate a GrabOne account under the username you've used to post this review. Please contact our team via helpdesk@grabone.co.nz - thanks!

Bewertet mit 1 von 5 Sternen

The customer is completely powerless.

Update to my review: Grab One have resolved this issue, it still took time, but we finally have received the product.

No phone number to ring Grab One or Chat facility, emails do not get the issue resolved. The customer is completely powerless.

I am shocked and horrified at Grab One’s failure to effect delivery of the item I purchased, their lack of customer service, taking days to acknowledge each email in the trail, taking more days to provide the merchant’s response, with the issue still not resolved after 3 weeks of this.

I purchased a product, needed urgently, for delivery on 14 February. I was required to pay $46.99 for rural delivery.
When it did not arrive I was advised “This is oversized for rural delivery (spin bike) so, if you are picking up the product on depot, we will send you the address of the pickup, let us know"
On enquiring where it could be picked up, I was advised the address and that $20 would be credited against non-delivery.
I advised that $20 credit for non-delivery was not acceptable an that we could not pick it up because that would require a 4 hour round trip. I requested urgent delivery to our home address as contracted and paid for.
On 30 January I received the following: "Thank you for your understanding. We will try to arrange delivery to the customer's home address as soon as possible. We apologize for the inconvenience caused. We will keep you updated on the progress."

No update, no progress despite many more emails from me asking for a delivery date, no delivery, no resolution.

14. Jänner 2025
Bewertung ohne vorherige Einladung
GrabOne-Logo

Antwort von GrabOne

Thank you for your review Jennifer! We are so sorry to hear about your experience, our team are working on your case currently and will be in touch via email. :)

Bewertet mit 1 von 5 Sternen

Wrong size was purchased and I…

Wrong size was purchased and I requested to exchange the item immediately, CS team advised that they will contact the merchant for exchange, but I received the wrong size item instead of the exchange option. Took ages for processing the issue and still not been solved. It says 2 business days but nothing happens, I contact CS team again, they ask me to wait for another 24-48hours. What’s the point? I just want the refund and never come back again. Buy stuff in store with big brand can get better service and quick responses. Also, the deal is not that great compared with other places or online retailers.

27. Jänner 2025
Bewertung ohne vorherige Einladung
GrabOne-Logo

Antwort von GrabOne

Thank you for your review! We are sorry to see of your experience with our team. We'd love to be able to review your query and responses however, we've been unable to locate a GrabOne account under the username you've used to post this review. Please reach out to our team via helpdesk@grabone.co.nz. Thanks!

Bewertet mit 1 von 5 Sternen

Wrong order received

While the side tables are as expected we received the wrong colour which a family member kindly assembled while we were busy dealing with the death of our mum. Due to this we have not had the time to organise an exchange.

6. Jänner 2025
Bewertung ohne vorherige Einladung
GrabOne-Logo

Antwort von GrabOne

Thank you for your review! Sorry to read of the reason for your review, we'd love to be able to help you here! Please reach out to our Support team via helpdesk@grabone.co.nz for further assistance. Thanks!

Bewertet mit 5 von 5 Sternen

Tray liners for double air fryer

The site had exactly what I was looking for and at a very reasonable price. Very pleased with my liners for the air fryer.

17. Jänner 2025
Bewertung ohne vorherige Einladung
GrabOne-Logo

Antwort von GrabOne

Thank you for your review! :)

Bewertet mit 5 von 5 Sternen

We stayed at Cordis Hotel in Auckland.

We stayed at Cordis Hotel in Auckland.
1. Great price $ 279.00 includes breakfast at table 8 and $ 50.00 voucher to spend on food or drinks.Hotel.only costs $139.00
2. Staff very friendly.
3 .Room nice and clean
4 .If it's special occasion hotel will upgrade the room if possible.or some.chocaltes and small bottle wine

12. Jänner 2025
Bewertung ohne vorherige Einladung
GrabOne-Logo

Antwort von GrabOne

Thanks for your review Peter! :)

Bewertet mit 3 von 5 Sternen

It was a bit disappointing that the…

It was a bit disappointing that the sunlounge cushions received were not really suitable for putting outside as the fabric is not waterproof.

15. Jänner 2025
Bewertung ohne vorherige Einladung
GrabOne-Logo

Antwort von GrabOne

Thanks for your review, Kay! Sorry to see that there's an issue with your purchase. If we can assist you further with this purchase, please reach out to our Support team via helpdesk@grabone.co.nz as our team would be more than happy to assist, thanks!

Bewertet mit 5 von 5 Sternen

Kawau Island Trip for 4

I purchased two double grab one vouchers to share in a ferry trip to Kawau Island.
The weather was perfect for our day out and an enjoyable time shared with friends.

25. Jänner 2025
Bewertung ohne vorherige Einladung
GrabOne-Logo

Antwort von GrabOne

Love to see it Lisa! Thanks for your review!

Bewertet mit 5 von 5 Sternen

Great price

Great price, very easy website to use

31. Dezember 2024
Bewertung ohne vorherige Einladung
GrabOne-Logo

Antwort von GrabOne

Thanks for your review, Denise!

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