First time used but will not be the last. Unlike other companies the item was well packaged and very prompt delivery. Like the try before you buy idea as able to make informed decision with other clot... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have been looking at these sandals for a while and decided to purchase them, fabulous great investment piece as are all MEandEm pieces. Everything about the brand shows attention to detail and style... Mehr ansehen
Great way to try out clothes before committing to payment. Particularly good if you’re hesitating over spending a significant amount when you have only seen the items online. Easy to use, smooth servi... Mehr ansehen
Very poor availability offered to book a delivery slot, offered slots 3/4 weeks after ordering items. Delivery lady turned up on a day where harper told me there was no availability, and then attempt... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Harper is a fashion concierge service that brings you the in-store shopping experience, whenever and wherever you wish.
Kontaktinformationen
NW5 1TL, London, Vereinigtes Königreich
- 0333 939 8123
- service@harperconcierge.com
- harperconcierge.com
Hat 76 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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The try before buying is a great idea.
The try before buying is a great idea.
I really appreciated being able to…
I really appreciated being able to order a number of items different styles and sizes without having to worry about the initial cost .
It is like having the changing room experience in the comfort of your own home!
Good service.
Absolutely brilliant service
Absolutely brilliant service. Enabled me to organise several sizes and styles delivered from Luca Faloni without spending thousands. Meant that we really could have a good look at things in our own home with our mirror/accessories minus the pressure of a shop fitting room - and having to travel into London.
Delivery was speedy. Return was dead easy.
Will definitely use this free service again and again.
(Ignore negative reviews below - they’re for a different company!)
Poor
Very poor availability offered to book a delivery slot, offered slots 3/4 weeks after ordering items. Delivery lady turned up on a day where harper told me there was no availability, and then attempted to charge me for a missed appointment. Disorganised and slow . Service used before and it was good but this experience has been inconvenient , rather than convenient. Still don’t have any idea when it will be delivered
Incredibly helpful and fast response…
Incredibly helpful and fast response service that allows me to try on a range of high end clothing in the comfort of my own home without having to purchase the items first. The ladies who deliver the clothes are always on time and super helpful. A time and money-saving service.
Harper Living Modern LED Semi-Flush…
Harper Living Modern LED Semi-Flush Ceiling Light Warm White (3000k) Satin Nickel Finish
I purchased the ceiling light online via B&Q. The process was simple. The light arrived before the expected date. The instructions were easy to follow. The ceiling light has enhanced the room it was chosen for.
5⭐️ all round
This was received really quickly, well packaged and with clear instructions ( we ordered from 2 companies, other no instructions & terrible live chat )
Amazing light, just what we wanted looks incredible we absolutly love it! Wish we could leave a photo!
100% recommend & will be looking again for any other lighting for out home
Thank you, keep doing what your doing Harper Living
Not the hassle free experience I was hoping for
Despite all 3 dresses being delivered on the same day (in separate boxes and at 2 separate times) only one of the items was confirmed as delivered. I had to contact the retailer to update the portal so I could return all 3 items. Used the returns portal to return all 3 items and it generated a QR code for one returns label. Therefore I had to faff around at the post office unboxing and buying new packaging to send all back together. Not the hassle free experience I was hoping for.

Antwort von Harper
I would definitely use this service again
The items were pricey and I wouldn't have risked buying on line without the try before you buy guarantee. I would definitely use this service again.
I purchased an outside lantern light…
I purchased an outside lantern light which looks really good and made well and was easy to install and you get a warranty with it by emailing your order number off. Will buy from this company/brand again.
Excellent service
Excellent service. Ordered 2 sizes of the same dress. If I hadn’t I would have had to send the smaller size back ( which is my usual size) and wait for the other size to arrive. Perfect service if you need an outfit for an event
Had a great experience
Had a great experience. Items arrived on time and those which were sent back got there in the time frame stipulated.

Antwort von Harper
Brilliant Service
Brilliant service! I’m surprised not many other retailers are using it as it takes the stress out buying multiple sizes trying to figure out your right size for an item. It’s slick, speedy, the communication was great and returns were easy.
Can’t fault it, thank you Harper!
Brilliant try before your buy.
This is a great way of buying clothes on line. I am in between sizes so have to order at least 2 items of the same clothing which can be quite costly. Try before you buy is so easy to order from without having to pay the money out initially. Once you’ve taken delivery and made your decision. You just send it back with the label provided in the same packaging. Really simple. Clear step by step instructions.
This is a genius idea
This is a genius idea! It feels secure and fuss-free, and kinder to everyone’s pocket. I appreciated the regular communication and the easy returns portal that provides an easy to use QR code at the Post Office. I’ll be using this service again.
I used this service to try on 5 dresses…
I used this service to try on 5 dresses from Nobody’s Child . Was faultless. Unfortunately didn’t keep any of the dresses but was great not to have to worry about the money being returned to my bank account. I would use this service again.
Absolute dream of a service
Absolute dream of a service - I so hope this is the future of online shopping! It was wonderful to be able to order multiple sizes and styles so I could find the right dress for an upcoming wedding without losing £600 from my bank account for a month or more. Especially helpful as I have a young baby so it's hard to get to the shops and I need quite specific things that are often only available online, e.g. clothes suitable for breastfeeding. I imagine it would also be great for anyone with a disability or living in a remote area, potentially very helpful for improving accessibility.
Great service!
Great service!
Was a great service and I like the idea of ordering and not paying up front then having to get a refund. This is a great system and service and far more should take up this option! At least it saves on waiting for a refund after things have gone back! I would definitely recommend !
Excellent Service - Try Before You Buy
Excellent service - have been shopping for wedding dresses, which as you can imagine is quite expensive so being able to order the dresses, try them on and return them without being charged for any you don't keep is so helpful. Waiting 7-10 days each order for a refund means it can take weeks between orders whereas with this service I've been able to try on more items. Would absolutely recommend.
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