All good since started To go there in Dec 2025 and then inn February 2026 and even last year as well after my hip replacement surgery and also my cancer treatment was rough but got through it I woul... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I initially ordered a Naturalizer II petite pillow online. When I arrived to retrieve my order I was being given a Naturalizer regular size pillow. I returned this as incorrect item. A couple of days... Mehr ansehen
Unternehmen hat geantwortet
They contacted me to let me know my order would be a while but were nice enough to place their order early so I could get my order early. Would recommend to anyone.
Updated my order right away….which showed me someone was actually reading my request in real time! Was glad I could see my previous order to make sure I ordered the correct thing. Had a bit of a prob... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
One of Canada's largest retailers of home healthcare and rehabilitation products, including aids for daily living, mobility products, incontinence aids, orthopaedic supports, fitness products, and more. Shop online today!
Kontaktinformationen
99 Street Northwest 5405, T6E 0A9, Edmonton, Kanada
- healthcaresolutions.ca
4,1
Gut
217 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Naturalizer II pillow
I initially ordered a Naturalizer II petite pillow online. When I arrived to retrieve my order I was being given a Naturalizer regular size pillow. I returned this as incorrect item. A couple of days later I called the store to see if the Naturalizer II Petite pillow was in stock. I was told they had this in stock so I rushed out to purchase. I ensured it was petite but when I got home realized it was the Naturalizer pillow. I can’t use this but also can’t return it even though I haven’t used it. Very frustrating!
21. Mai 2026
Antwort von Healthcare Solutions
Hi Frances,
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations and understand how frustrating this situation has been.
We would appreciate the opportunity to learn more and see if there's anything we can do to help. Please feel free to reach out to Tanya, our Store Manager, at your convenience. We'd welcome the chance to discuss your experience further.
Thank you for bringing this to our attention.
Antwort von Healthcare Solutions
Thanks, Javeria!
Compression Socks
We came in to get couple of items we ended up in the compression stocking and a brace. Everything was measured and fitted. Great service
Thank you
19. Mai 2026
Antwort von Healthcare Solutions
Thank you for your review, Debra! We're glad we could help you find the right compression stockings and brace. Proper fitting can make all the difference, and we're happy to hear you had a great experience with our team. We appreciate your support and look forward to helping you again in the future!
I waited 2 weeks for my item
I waited 2 weeks for my item, which was said shipped and never came.
21. April 2026
Antwort von Healthcare Solutions
We’re very sorry for the delay and understand how frustrating that must be. After checking the tracking, it looks like there has been a delay on the FedEx side. One of our team members will be reaching out to you shortly with an update.
The 2 young men that came to deliver…
The 2 young men that came to deliver and set up my new hospital bed were polite, knowledgeable and efficient managers of their time. They welcomed my questions and answered them well. Thank you Vadym and Serhii.
Best wishes in all your work experiences.
Sal was also very helpful when I was buying the bed. I was not able to come into the show room, so we had numerous phone calls and text messages. Thanks
MK
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Healthcare Solutions
Thank you for the thoughtful review, Marie! We’re so glad Vadym and Serhii made the delivery and setup process comfortable and easy for you. We’ll also make sure Sal sees your kind words. We appreciate you choosing Healthcare Solutions and wish you all the best as well!
I was greeted when I entered and…
I was greeted when I entered and directed to the correct area. Once there, I received very good assistance and knowledge - definitely would recommend and return myself.
18. April 2026
Antwort von Healthcare Solutions
Thank you for the review, Bonnie! We’re glad you felt welcomed and were able to get the help and information you needed. We appreciate the recommendation and look forward to seeing you again!
Great experience buying unusual medical product
The product, was exactly what was needed. It was shipped quickly and extremely well-packaged. I was notified of the progress of my order. I would definitely buy from this company again, a great purchase and experience.
20. April 2026
Antwort von Healthcare Solutions
Thank you for the great review! We’re happy to hear the product was exactly what you needed and that your order arrived quickly and safely. We appreciate your support and look forward to helping you again in the future!
Always a great experience shopping at…
Always a great experience shopping at your store.
20. April 2026
Antwort von Healthcare Solutions
Thanks, Jane!
Great customer service
I purchased a trillium walker on customer appreciation day. Chelsey was very cheerful and knowledgeable. She quickly adjusted the walker to my height. Couldn't ask for better service.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Healthcare Solutions
Thank you so much for sharing this! We’re glad Chelsey could help you find the right walker and get it adjusted properly. We’ll be sure to pass along your kind words. Enjoy your new Trillium walker!
Antwort von Healthcare Solutions
Thanks, Lorena.
Great customer service and the people…
Great customer service and the people were great to deal with and got back to me on a timely manner.
23. März 2026
Antwort von Healthcare Solutions
Thank you, Gregg! We’re glad you had a great experience and that our team could get back to you quickly. We appreciate you taking the time to share this!
Antwort von Healthcare Solutions
Thanks, Hailey.
Four week delay on one order
I ordered two pillows to help with my neck arthritis. The first pillow arrived quickly however I had to wait four weeks for the second pillow to arrive.
Unfortunately, the second pillow is not the firmness I thought it was going to be. I have not tried the travel pillow yet.
23. März 2026
Antwort von Healthcare Solutions
Hi Kelly, thanks for your feedback. We’re sorry about the delay and that the pillow wasn’t the firmness you expected. Please give us a call so we can look into this with you.
The staff member that took care of me…
The staff member that took care of me when I called in o n the southside store was great - I could not get through to the Northside location when I went in person Three staff members having great conversation about next meeting - two ladies took great care of me in fact fitted me and let me walk in the store while the other staff kept chatting
21. März 2026
Antwort von Healthcare Solutions
Hi Kathy, thank you for your feedback. We’re glad to hear you had a great experience with the team who helped you. We’re sorry about the difficulty reaching the North location and the experience in-store. That’s not what we aim for, and we’ll be addressing this with our team. We appreciate you bringing it to our attention.
Ease of ordering
Ease of ordering
Product arrived quickly
Product delivered was exactly as presented on web site
Billing was accurate
18. März 2026
Antwort von Healthcare Solutions
Hi Jerry, thank you for your review! We’re glad everything from ordering to delivery went smoothly and that the product met your expectations. We really appreciate your feedback.
Harjot from customer service at the…
Harjot from customer service at the Edmonton Gateway store gave us an unwelcoming experience when we tried to make a return. Her way of inspecting the product and her demeanor was just cold and uninviting. Maybe she was having a bad day.
16. März 2026
Antwort von Healthcare Solutions
Thank you for your feedback. We’re sorry your experience felt unwelcoming, that’s not how we want anyone to feel when they visit us.
We do our best to follow our return policies, which can sometimes involve asking a few questions or checking items closely. We’ll take this as a reminder to do better.
We appreciate you sharing this, and we hope you’ll give us another chance to provide a better experience next time.
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