All good since started To go there in Dec 2025 and then inn February 2026 and even last year as well after my hip replacement surgery and also my cancer treatment was rough but got through it I woul... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I initially ordered a Naturalizer II petite pillow online. When I arrived to retrieve my order I was being given a Naturalizer regular size pillow. I returned this as incorrect item. A couple of days... Mehr ansehen
Unternehmen hat geantwortet
They contacted me to let me know my order would be a while but were nice enough to place their order early so I could get my order early. Would recommend to anyone.
Updated my order right away….which showed me someone was actually reading my request in real time! Was glad I could see my previous order to make sure I ordered the correct thing. Had a bit of a prob... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
One of Canada's largest retailers of home healthcare and rehabilitation products, including aids for daily living, mobility products, incontinence aids, orthopaedic supports, fitness products, and more. Shop online today!
Kontaktinformationen
99 Street Northwest 5405, T6E 0A9, Edmonton, Kanada
- healthcaresolutions.ca
4,1
Gut
217 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 90 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I ordered my item over a month before I needed it
I ordered my item over a month before I needed it. I live in over 200 km from Edmonton. The item was in stock. It was not received within a week, so I called. They said part of it was on back order but they could send the walker. Again it was not received within a week, I called again with a similar response. Again another week went by. Still did not receive the walker. The third time I called they said it was out of stock, that was the week before it was needed.
18. Februar 2026
Antwort von Healthcare Solutions
Hi Joan, thank you for sharing this with us.
We’re really sorry this was your experience, especially since you ordered early and were counting on it arriving on time. We know how frustrating that must have been. There were some unexpected shipping delays that affected delivery, but we completely understand how this felt from your side.
If you’d like to chat more about it, you’re always welcome to give us a call.
Antwort von Healthcare Solutions
Thank you, Adele! We’re glad you found our team friendly and helpful. We appreciate you taking the time to share your experience.
Antwort von Healthcare Solutions
Thank you, Maria! We’re glad you had a good experience with our service. We appreciate your feedback.
The products and the service you offer…
The products and the service you offer are very good!! It is now necessary that I can buy your product online, which I can do with your company. Everything about my orders is perfect. Thanks.
17. Februar 2026
Antwort von Healthcare Solutions
Hi Susan, thank you for the kind words. We’re glad to hear the products, service, and online ordering have all been working well for you. It means a lot to know everything about your orders has been a great experience. We truly appreciate your support and look forward to helping you again anytime.
Absolutely love my compression gloves
Absolutely love my compression gloves. Transaction was seamless with quick delivery. Highly recommend
17. Februar 2026
Antwort von Healthcare Solutions
Hi Amanda, thank you for the kind review. We’re so glad to hear you’re loving your compression gloves and that your order arrived quickly. We really appreciate the recommendation and look forward to helping you again anytime. 😊
Returns policy
Overall staff and service are good. They are polite and friendly. I was disappointed by a policy when I tried to return an unopened pkg of booster pads. These were not suitable. I did not have the receipt and was refused a return or a credit or an exchange. I have been a customer for several years and live in your computer system. I hope you can revisit this. I left the package at the store and purchased another item that was morevsiitable
20. Februar 2026
Antwort von Healthcare Solutions
Hi Debbie, thank you for your feedback and for being a long-time customer. We’re glad to hear you’ve had good experiences with our team, but we’re sorry about the frustration around the return.
Tanya, our store manager, will be at the South location on Monday and would be happy to speak with you and see how we can help with this situation. We appreciate you bringing it to our attention and hope we can make this right for you.
Great Service!!
We ordered 2 queen size water pillows from Healthcare Solutions. The order confirmation arrived quickly, tracing was prompt and up to date and best of all - the order arrived complete in just a few days!! Great service and very pleased with Healthcare Solutions!
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Healthcare Solutions
Thank you for the great review. We’re glad to hear everything from order confirmation to delivery went smoothly and that your water pillows arrived quickly and complete. We appreciate your support and look forward to helping you again anytime. 😊
Antwort von Healthcare Solutions
Hi Hugh, thank you for the kind review.
Great stafff…
I needed bilateral elbow extensor braces and person who came to helps not quote sure so she went and got someone more experienced to make sure I was getting the right braces. Fantastic help!
3. Februar 2026
Antwort von Healthcare Solutions
Hi Eric, thank you for sharing this. We’re glad our team took the time to make sure you were getting the right braces and brought in someone with more experience to help. That extra care really matters. We appreciate your kind words and are always here if you need support in the future.
Antwort von Healthcare Solutions
Hi James, thank you for the kind review. We’re glad to hear you had a great experience with both the service and communication around your order. We appreciate your support and look forward to helping you again.
Order was mixed up with pick up at…
Order was mixed up with pick up at store when ordering said on order form and invoice that it was to be shipped to customer.Waited 15 days days for shipment to come and was told twice that I had to pickup at store even though I told them on phone twice that they were to be shipped to me. Finally cancelled order and ordered from another company and got them in three days.
22. Jänner 2026
Antwort von Healthcare Solutions
Hi Roberta, we’re very sorry for the mix-up and the frustration this caused. If you’re ever open to giving us another try, we’d truly appreciate the chance to make it right and ensure everything is handled properly from start to finish.
Not much staff not to accommodating
21. Jänner 2026
Antwort von Healthcare Solutions
Hi Andrew, thank you for your feedback. We’re always working to improve both our coverage and the way we support people in store.
Update Auto ORder site and link to easily get to it from your website.
The site to get auto orders is terrible. Hard to find, hard to use, hard to edit, credit card issues, etc. I don't know of too many seniors that would be able to use it without assistance.
21. Jänner 2026
Antwort von Healthcare Solutions
Thank you for taking the time to share this. We’re working on improving the auto order site to make it easier to find and use. Thank you for pointing this out. If you still need help, please give us a call. We’re happy to walk you through it or take care of it for you.
Excellent service was provided was well as a excellent product.
The whole process from ordering my swivel shower chair to the driver who set it up for me - excellent service was provided and I thank each person that I dealt with at Healthcare Solutions. Thank you so very much!
Karen
20. Jänner 2026
Antwort von Healthcare Solutions
Hi Karen, thank you so much for taking the time to share this. We’re really glad to hear that everything went smoothly, from ordering your swivel shower chair to the setup at home. Our team takes pride in making the process as easy and supportive as possible, so it means a lot to know that came through. We truly appreciate your kind words and your trust in us.
Marie at the back desk was very…
Marie at the back desk was very helpful. I was looking for a gel for my hand cuts etc and she knew exactly what I was talking about. Unfortunately they are out at the moment, but I will check back to see if they are restocked. Thanks for all your help!
17. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Healthcare Solutions
Thanks, David. We’re glad Marie could help and knew exactly what you were looking for. Hopefully we’ll have it back in stock soon. We appreciate you checking back with us.
Great supply of products
Great supply of products. After my husband went into palliative care, they were kind enough to take a single used wheelchair back and gave a refund. So thankful!
10. Jänner 2026
Antwort von Healthcare Solutions
Thank you for sharing this, Jad. We’re truly sorry to hear about your husband and appreciate you taking the time to leave such a thoughtful review. We’re glad our team was able to support you during a difficult time, and we’re grateful for your kind words. Our thoughts are with you and your family.
Antwort von Healthcare Solutions
Thank you, Nancy. We’re glad you were happy with the pricing, availability, and quick delivery. We appreciate you choosing us and hope to help you again in the future.
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