Lately lots of items missing from orders. Sauces generally are on the too little side. Not enough variety - my husband hates the side salads yet so many have them. Definitely smaller than they... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
For 3 main meals a week I don't have to think shop knowing we have 3 good protein meals sorted. I find the meals easy to.prepare quick tasty and something different. Sometimes a veggie is a little on... Mehr ansehen
Unternehmen hat geantwortet
Good value and excellent quality of food. We are trying out a new recipe every night which is surprisingly easy and every meal so far has been delicious. Takes the hassle out of thinking about what... Mehr ansehen
Unternehmen hat geantwortet
There are lots of quick, easy and delicious meals to choose from. I’ve been impressed with the portion sizes - you have definitely improved on that aspect. I’m enjoying cooking dinner again.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
HelloFresh delivers great recipes and fresh ingredients to your home each week. Cook fast healthy recipes designed by nutritionists and chefs.
Kontaktinformationen
Neuseeland
- hellofresh.co.nz
4,0
Gut
14 722 Bewertungen
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Das haben sich andere Leute angesehen
I love the fresh ingrediants
I love the fresh ingrediants, I love not having to think about what I need to get or what dinner we are having. I love having my daughter help prepare and cook the dinner with me!
14. Jänner 2026
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka💚
We are very happy with the meals
We are very happy with the meals. To night our fish was swapped out for a different variety to what was on the recipe card. We were very happy with the swop, just finished eating this meal. It was amazing 10 out of 10. Fish was beautiful 😍 thank you for the credit 🙏 much appreciated. I love we get to try a lot of different flavors and recipes we would never think to try ourselves. I think they are good value for money. Generous servings, often enough for lunch the next day
Kind regards
Sharleen
19. Jänner 2026
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren💚
Great selection of meals to cater to…
Great selection of meals to cater to everyone's needs. Easy to follow recipes to get younger members of family preparing easy meals. Easy to source/in season ingredients to keep the sheets and re-cook later
19. Jänner 2026
Antwort von HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Daren 💚
Makes weeknight cooking so easy
Makes weeknight cooking so easy. So many recipes to choose from and broken down into categories like kid friendly, nutritious and quick and easy
4. Jänner 2026
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Blanch 💚
All hands on deck for dinner has been great!
Having hello fresh has been a great opportunity for our teenage boys to step up their cooking skills. We have also found that less ‘last minute’ trips to the supermarket has been cost saving.
Thanks Hello fresh!
9. April 2025
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren 💚
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren💚
I love that I don’t have to think about…
I love that I don’t have to think about what to cook each night
6. Jänner 2026
Antwort von HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
-Daren 💚
Freshness issues and a customer service nightmare
Firstly, there is nothing 'fresh' about this food. There is no nutritional information or transparency regarding where the food was produced or packed—only ingredient labels. Food loses nutritional value once it has been cut, and it typically spoils quickly afterward. It seems clear that chemicals are being used to maintain a 'fresh' appearance.
Secondly, I updated my address for a delivery scheduled for the following week. The system confirmed the change was 'successfully updated,' yet the box was still sent to my old address and left to rot on the doorstep.
Thirdly, when I tried to cancel, they made it incredibly difficult. They insisted on charging me and tried to force me to stay by offering deep discounts. I was eventually charged for a box I never received and had to dispute the charge after they threatened to involve a debt collector.
This has been a terrible experience—it feels like a scam. While the meals are easy to cook, the service is nearly impossible to leave. My sister had similar issues; avoid this company.
25. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von HelloFresh New Zealand
Hi Emily,
Thank you for sharing your concerns in your recent review. We appreciate your feedback and the opportunity to resolve it.
I would be more than happy to personally investigate this matter for you and ensure a proper resolution. To proceed, I have requested contact information.
I hope we can turn this around and give you the true HelloFresh experience.
Daren
Customer Resolution Specialist
HelloFresh
Going down hill.
Food quality is dropping, quantities are dropping, having to provide more of our own ingredients, delivery issues, great customer service but only if you can get hold of anyone.
18. März 2025
Antwort von HelloFresh New Zealand
Hi Andy,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Daren
Customer Resolution Specialist
HelloFresh
Good product
Very intuitive website, ordering the dishes, reporting issues and managing accounts is super simple. Food ingredients are always fresh, delivery consistent. I wish you could plan further forward than just 4 weeks.
13. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
we have 5 people and i can either get 4…
we have 5 people and i can either get 4 (not enough) or 6 (too much) while i understand you have to be cost effective if you had your lots done in 2's and 3's it would be a lot easier , you could then offer all quantity's from 2 to 20 or what ever
also a few Kiwi dish's would be great seeing you are in New Zealand, we don't all like foreign dish's which seem to make up most of the options
6. Jänner 2026
Antwort von HelloFresh New Zealand
Thank you so much for the review! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Service is always reasonable
Service is always reasonable. It's a luxury so people shouldn't be surprised if it's expensive lol. But all in all the food is delivered quickly and in one piece with other providers seem to have trouble with. Exactly what you would want when ordering food.
12. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Important Info
You have to enter your payment details before you can order or look at menus. I only wanted to look at the menus to see if I would like them and hello fresh took this as an order. Took my money. Be aware of this before you enter this website
12. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von HelloFresh New Zealand
Hi Lorraine,
Thank you for sharing your concerns in your recent review. We appreciate your feedback and the opportunity to resolve it.
I would be more than happy to personally investigate this matter for you and ensure a proper resolution. To proceed, I have requested contact information.
I hope we can turn this around and give you the true HelloFresh experience.
Daren
Customer Resolution Specialist
HelloFresh
The recipes are easy to follow
The recipes are easy to follow, They arrive well packed and the products are very good. All in all I cannot fault your service or your quality of goods.
Would recommend you without hesitation. Just like everyone, I guess get sick of the same thing and like a change occasionally. In winter would like more soups. Variety is important to me.
24. Mai 2025
Antwort von HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Daren💚
Great service could use come fine tuning
I find the service really good. But the last two boxes the seasoning packets have been really solid and dry and hard to use.
6. Jänner 2026
Antwort von HelloFresh New Zealand
Hi Brittney,
Thank you so much for your review and for giving us the opportunity to reach out and address your concerns.
Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you.
We’ve reached out privately and look forward to connecting to make things right.
Ricka
Customer Resolution Specialist
HelloFresh
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren 💚
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz 💬
Happy cooking! 😊
- Elise 💚
Not worth it
Not worth it - average food. Plus once you cancel they will harass you for years. Phone calls, snail mail, emails. Hubby just got a 10 minute phone call from the Phillipines and could barely speak the whole time bc they’re too busy trying to get your money. Sealed the deal that we will never resubscribe.
5. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von HelloFresh New Zealand
Hi Jessie
Thank you for sharing your concerns in your recent review. We appreciate your feedback and the opportunity to resolve it.
I would be more than happy to personally investigate this matter for you and ensure a proper resolution. To proceed, I have requested contact information.
I hope we can turn this around and give you the true HelloFresh experience.
Daren
Customer Resolution Specialist
HelloFresh
The meals are easy to prepare and realy…
The meals are easy to prepare and realy tastie we are on a healthy diet and there is very good variety for us, high protein low carb.
23. Dezember 2025
Antwort von HelloFresh New Zealand
Thank you so much for your review! ⭐
We are delighted to hear that you have been enjoying your meals!
Thank you for your feedback! We love to hear what we can do better and how we can turn your HelloFresh journey into a 5-star experience! After all, you're what we're here for and the greatest way we can improve is by listening to our Customers. ⭐🍽️
If you ever need a hand with your account or have any questions or feedback you can reach our awesome Customer Care team here:
Phone - (09) 886 9589
Live chat - hellofresh.co.nz
Facebook DM - http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Elise 💚
The best affordable investment in healthier eating
The best affordable investment in healthier eating and lesser food waste. I don’t have to think about what to cook and hubby and I do the cooking together. We have enjoyed all of our meals and our food budget is better. Thanks to the extensive range of meals, our taste buds have become fussy when eating out, to the point where we’d rather have our hello fresh. Having the flexibility to skip deliveries when on holiday or make changes is great and the occasional missed ingredient was sorted immediately. Highly recommended for couples.
30. Dezember 2025
Antwort von HelloFresh New Zealand
Thank you so much for the five stars, Gaylene! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
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