Had a problem with my washer and the company was able to send someone out same day to look at it. Keefe was very polite and explained his findings to me. Worked with my schedule on a convenient day to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Mr Marco is very knowledgeable technician and helpful. He explained his findings very well and what he is doing. He has earned our thrusts completely. Thank you for sending such a person of Since... Mehr ansehen
Organized neat clean professional. Took apart washer then extra time to look up reset codes. Washer is high end Samsung. Same issue as with my refrigerator and microwave. Touch panels, which must... Mehr ansehen
Siad was amazing. He was very dedicated and thorough with fixing my dishwasher. He ordered a part that ended up being faulty but he was determined to get the dishwasher fixed for us. It’s been an amaz... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Super is a subscription-based home service contract company that offers coverage for appliances and other home system breakdowns. With Super, you can easily file for claims by using your computer or phone and work with a local repair service.
Kontaktinformationen
120 2nd Street, 4th Floor , 94105, San Francisco, Vereinigte Staaten
- (844) 99-SUPER
- customerservice@hellosuper.com
- hellosuper.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Falsely was responsive
Falsely was responsive, informative, friendly, and respectful of my time + schedule.
Discussed everything they needed to do…
Discussed everything they needed to do and was very pleasant.
Zero customer support or accountability
This company doesn’t stand by the customer. They sent a contractor to my house who never finished the permit process. The inspection failed on a technicality (paperwork missing) and 4.5 YEARS later, I’m fighting on my own to get the process concluded. The contractor won’t respond and Super keeps saying they’ll help but they don’t. Stay away.
Thanks for Puls service
Thanks for Puls service
Nahid was wonderful technician such nice guy very neat clean and perfectionist I love how he take care of a work he was very helpful and explained everything nicely thanks puls for good work
Very professional.
Excellent service
Excellent service. Knowledgeable repair technician who cared about his work, Kind, responsible, he explained and showed me the problem, repair, and working appliance all before asking for payment and leaving.
Prompt attention to my issue
Prompt attention to my issue. Reliable diagnostics and relatively expedited resolution to our problem. Communication and attention to concerns with strong empathy in meeting our needs.
Very helpful!
Jason was was on time and helped us figure out what was wrong with our oven.
Reza was great
Reza was great! Really appreciate his wonderful customer service and helpfulness.
Tech was great, but..
Tech was great, quick service. If you don't pay like an hour after the service they spam you non stop about payment. I probably got 7 phone calls in 24 hours.
Professional all the way
Professional all the way! I am satisfied with my experience and would recommend them for future repair services.
Fixed the issue quickly
The technician was prompt
The technician was prompt, competent, and courteous.
Tunahan the technician was great
Tunahan the technician was great. However the customer service through the office was poor. The parts did not arrive on time, which is fine. However no one at the office left me a message telling me the 2nd appointment needed to be rescheduled because parts had not arrived. I sat at home for 3 hours waiting. When I called them they said they called me but did not leave a message. When the parts arrived I called them to schedule a time and I had to talk to two different departments to get this done. Again, to be clear my technician was on point and arrived in a timely fashion once I could get the appointment scheduled. This review is based on the actions of the office and not the technician.
I love that the technician came in did…
I love that the technician came in did his job very professionally left everything clean
I am very disappointed with Super…
I am very disappointed with Super (hellosuper.com) and would not recommend their service.
I have been paying for a Super home warranty plan for the past four years. When my dishwasher broke down and I finally needed to use the service, nothing was repaired and nothing was covered. It makes me wonder why I have been paying a monthly subscription fee all these years if issues like this are excluded. In fact, I could have purchased a brand-new dishwasher with the money I have spent on the subscription.
The contractor who came to inspect my dishwasher was rude and unprofessional. After the inspection, I was simply told that nothing would be covered and that I would be responsible for handling and paying for everything myself.
This was a very frustrating experience and not what I expected after being a loyal customer for four years.
My washer started leaking on Memorial Day😱…
My washer started leaking on Memorial Day, so I immediately googled repair services for whirlpool washers and puls came right up and had an available appointment to service me the same day! Pavel arrived early and was very friendly and transparent he ordered the part needed and came back early Again the very next day and fixed the problem in less than an hour! No hidden fees and my diagnosis charge went towards my service total. I was so happy with the service I became a member, in the event that I experience any future home warranty issues. Thank you Puls and thank you Pavel for making what started as a scary experience a peaceful one.🤗
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