Terrible company to order from. Ordered from them twice and both were bad experiences. The first time the suit had a quality control issue and smelt of chemicals. They gave me a voucher rather than a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very unprofessional, promising false advertising dates. Despite so many chase ups, its always the same response that my order will be dispatched within the week. Its been 4 weeks and still waiting. Ne... Mehr ansehen
Ordered from this website expecting to receive a high quality banarsi lawn set for £50 and received a poor quality, printed, extremely thin suit, worth £15 at most. Photos on the website are low resol... Mehr ansehen
Like many other customers .. taken over the company but have done absolutely nothing to rectify an order they cancelled. Paid via a gift card and telling me they tried to do a refund .. to wher... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
House of Faiza, lovingly called #HoF by fans. Shop the latest trends in Pakistani Designer Clothes. The e-store has established itself as the prime go-to retailer for premium Pakistani fashion.
Kontaktinformationen
Soho Square 18, W1D 3QL, London, Vereinigtes Königreich
- houseoffaiza.co.uk
1,3
Ungenügend
189 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I ordered 3 suits and 1 lengha
I ordered 3 suits and 1 lengha. They sent me one. But I have been back and forth with excuses for not sending me my things. I asked for a refund and still have noget seen anything. Despite they told me that I would get them within 10 days.
They are scammers so please don't buy anything from them. I just sent them an email and it bounced back again. I am furious!!!
9. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Houseoffaiza
Dear Reema,
Thank you for taking the time to share your feedback with us. We truly value your input and apologize for any inconvenience you may have experienced.
As you may know, HOUSE OF FAIZA is now under new ownership. We want to assure you that under this new ownership, we are committed to addressing all issues that may have arisen during the previous ownership. Your feedback is invaluable in this process, as it helps us identify areas where we can improve and ensure that your experience with us is nothing short of excellent.
Please know that your concerns have been brought to the attention of our team, and we are taking steps to address them promptly. Your satisfaction is our top priority, and we are dedicated to resolving any issues you may have encountered.
For further assistance, please don't hesitate to contact us at support@houseoffaiza.co.uk or reach out to us via Instagram. We are here to assist you in any way we can.
Once again, we apologize for any inconvenience and thank you for your continued support and understanding.
Warm regards,
House Of Faiza Management
Biggest scammer
Awful, they are the biggest scammer. I ordered two suits, paid £238.98. After two months they said can I choose something else or take a refund. I requested for refund now they are making all sorts of excuses. Can we take joint action? How are they allowed to do this to so many people?
9. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Houseoffaiza
Dear Momtaz,
Thank you for taking the time to share your feedback with us. We truly value your input and apologize for any inconvenience you may have experienced.
As you may know, HOUSE OF FAIZA is now under new ownership. We want to assure you that under this new ownership, we are committed to addressing all issues that may have arisen during the previous ownership. Your feedback is invaluable in this process, as it helps us identify areas where we can improve and ensure that your experience with us is nothing short of excellent.
Please know that your concerns have been brought to the attention of our team, and we are taking steps to address them promptly. Your satisfaction is our top priority, and we are dedicated to resolving any issues you may have encountered.
For further assistance, please don't hesitate to contact us at support@houseoffaiza.co.uk or reach out to us via Instagram. We are here to assist you in any way we can.
Once again, we apologize for any inconvenience and thank you for your continued support and understanding.
Warm regards,
House Of Faiza Management
HELL FIRE IS WAITING FOR THESE LOT
DO NOT BUY FROM THESE SCAMMERS!!!!!!!
There are not enough words in the dictionary to describe the disgusting customer service I have received. I am still waiting for a refund after 9 months! I purchased a PRE ORDER item that said 4-6 weeks delivery time. After nearly 3 months, they told me it’s out of stock! Fake excuse that apparently the refund keeps bouncing back! I wonder how they sleep at night. Hell fire is waiting for you!
25. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Houseoffaiza
Dear Reema,
Thank you for taking the time to share your feedback with us. We truly value your input and apologize for any inconvenience you may have experienced.
As you may know, HOUSE OF FAIZA is now under new ownership. We want to assure you that under this new ownership, we are committed to addressing all issues that may have arisen during the previous ownership. Your feedback is invaluable in this process, as it helps us identify areas where we can improve and ensure that your experience with us is nothing short of excellent.
Please know that your concerns have been brought to the attention of our team, and we are taking steps to address them promptly. Your satisfaction is our top priority, and we are dedicated to resolving any issues you may have encountered.
For further assistance, please don't hesitate to contact us at support@houseoffaiza.co.uk or reach out to us via Instagram. We are here to assist you in any way we can.
Once again, we apologize for any inconvenience and thank you for your continued support and understanding.
Warm regards,
House Of Faiza Management
Ordered an item that said delivery in…
Ordered an item that said delivery in 2/3 days. It’s been 4 weeks and I keep getting a standard email to say we have chased out fulfilment centre, then of course nothing else after that unless I chase up. To be told it will be dispatched by Monday 2 weeks ago the latest.
They have had my money and no item received. Luckily I have paid by credit card so I will be raising a chargeback.
This has now happened to me twice and previously I had to rescue my money from PayPal.
Don’t know why companies are allowed to trade with this sort of service
30. April 2024
Bewertung ohne vorherige Einladung
Antwort von Houseoffaiza
Dear Elle,
Thank you for taking the time to share your feedback with us. We truly value your input and apologize for any inconvenience you may have experienced.
As you may know, HOUSE OF FAIZA is now under new ownership. We want to assure you that under this new ownership, we are committed to addressing all issues that may have arisen during the previous ownership. Your feedback is invaluable in this process, as it helps us identify areas where we can improve and ensure that your experience with us is nothing short of excellent.
Please know that your concerns have been brought to the attention of our team, and we are taking steps to address them promptly. Your satisfaction is our top priority, and we are dedicated to resolving any issues you may have encountered.
For further assistance, please don't hesitate to contact us at support@houseoffaiza.co.uk or reach out to us via Instagram. We are here to assist you in any way we can.
Once again, we apologize for any inconvenience and thank you for your continued support and understanding.
Warm regards,
House Of Faiza Management
Avoid at all cost.
Avoid at all cost.
Made an order end of January , was told it’ll be dispatched within 6-8 weeks and would arrive for Eid, after the 8 week period, I emailed , they said it would come in another two weeks, it didn’t. I emailed and told them I want to cancel my order and want a refund. They cancelled my order but made no mention of a refund (typical of them).
Thankfully I paid by credit card and provided evidence and claimed charge back before my 120 day period.
With these companies always pay by credit card.
On insta, I wrote numerous comments regarding their poor customer service, they deleted my comments along with others who were complaining about their service or shall I say lack of service
2. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Houseoffaiza
Dear Bushra,
Thank you for taking the time to share your feedback with us. We truly value your input and apologize for any inconvenience you may have experienced.
As you may know, HOUSE OF FAIZA is now under new ownership. We want to assure you that under this new ownership, we are committed to addressing all issues that may have arisen during the previous ownership. Your feedback is invaluable in this process, as it helps us identify areas where we can improve and ensure that your experience with us is nothing short of excellent.
Please know that your concerns have been brought to the attention of our team, and we are taking steps to address them promptly. Your satisfaction is our top priority, and we are dedicated to resolving any issues you may have encountered.
For further assistance, please don't hesitate to contact us at support@houseoffaiza.co.uk or reach out to us via Instagram. We are here to assist you in any way we can.
Once again, we apologize for any inconvenience and thank you for your continued support and understanding.
Warm regards,
House Of Faiza Management
This company has taken £500 from me
This company has taken £500 from me. Order never arrived so they offered a full refund then told me there was a glitch in the system. That was 6 months ago. I have been emailing and emailing and now I’ve been blocked. Absolutely devastated!!!
Do not use!!! We need to take legal action!
2. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Houseoffaiza
Dear Soozanna,
Thank you for taking the time to share your feedback with us. We truly value your input and apologize for any inconvenience you may have experienced.
As you may know, HOUSE OF FAIZA is now under new ownership. We want to assure you that under this new ownership, we are committed to addressing all issues that may have arisen during the previous ownership. Your feedback is invaluable in this process, as it helps us identify areas where we can improve and ensure that your experience with us is nothing short of excellent.
Please know that your concerns have been brought to the attention of our team, and we are taking steps to address them promptly. Your satisfaction is our top priority, and we are dedicated to resolving any issues you may have encountered.
For further assistance, please don't hesitate to contact us at support@houseoffaiza.co.uk or reach out to us via Instagram. We are here to assist you in any way we can.
Once again, we apologize for any inconvenience and thank you for your continued support and understanding.
Warm regards,
House Of Faiza Management
The company are blatent scammers
The company are blatent scammers. My wife purchased two dressss that didnt fit as it was an incorrect lable. When we tried to return them they point blank refused but after coultless emails we managed to get credit note but when we tried to redeem the credit note they said it had expired.
The compant should NOT br trading.
30. April 2024
Bewertung ohne vorherige Einladung
Antwort von Houseoffaiza
Dear Mr Bhaloda,
Thank you for taking the time to share your feedback with us. We truly value your input and apologize for any inconvenience you may have experienced.
As you may know, HOUSE OF FAIZA is now under new ownership. We want to assure you that under this new ownership, we are committed to addressing all issues that may have arisen during the previous ownership. Your feedback is invaluable in this process, as it helps us identify areas where we can improve and ensure that your experience with us is nothing short of excellent.
Please know that your concerns have been brought to the attention of our team, and we are taking steps to address them promptly. Your satisfaction is our top priority, and we are dedicated to resolving any issues you may have encountered.
For further assistance, please don't hesitate to contact us at support@houseoffaiza.co.uk or reach out to us via Instagram. We are here to assist you in any way we can.
Once again, we apologize for any inconvenience and thank you for your continued support and understanding.
Warm regards,
House Of Faiza Management
Scammers!
Still no refund. I don’t think I will get my money back.
PLEASE AVOID THEY ARE A FRAUD
27. April 2024
Bewertung ohne vorherige Einladung
Antwort von Houseoffaiza
Dear A G,
Thank you for taking the time to share your feedback with us. We truly value your input and apologize for any inconvenience you may have experienced.
As you may know, HOUSE OF FAIZA is now under new ownership. We want to assure you that under this new ownership, we are committed to addressing all issues that may have arisen during the previous ownership. Your feedback is invaluable in this process, as it helps us identify areas where we can improve and ensure that your experience with us is nothing short of excellent.
Please know that your concerns have been brought to the attention of our team, and we are taking steps to address them promptly. Your satisfaction is our top priority, and we are dedicated to resolving any issues you may have encountered.
For further assistance, please don't hesitate to contact us at support@houseoffaiza.co.uk or reach out to us via Instagram. We are here to assist you in any way we can.
Once again, we apologize for any inconvenience and thank you for your continued support and understanding.
Warm regards,
House Of Faiza Management
Scam
Horrible company,
Shameful, unethical losers! Waiting 4 months now, been very patient with them. They take your money, but can’t deliver anything. And after you question them, they just block you.
26. April 2024
Bewertung ohne vorherige Einladung
Antwort von Houseoffaiza
Dear Khan,
Thank you for taking the time to share your feedback with us. We truly value your input and apologize for any inconvenience you may have experienced.
As you may know, HOUSE OF FAIZA is now under new ownership. We want to assure you that under this new ownership, we are committed to addressing all issues that may have arisen during the previous ownership. Your feedback is invaluable in this process, as it helps us identify areas where we can improve and ensure that your experience with us is nothing short of excellent.
Please know that your concerns have been brought to the attention of our team, and we are taking steps to address them promptly. Your satisfaction is our top priority, and we are dedicated to resolving any issues you may have encountered.
For further assistance, please don't hesitate to contact us at support@houseoffaiza.co.uk or reach out to us via Instagram. We are here to assist you in any way we can.
Once again, we apologize for any inconvenience and thank you for your continued support and understanding.
Warm regards,
House Of Faiza Management
Anyone willing to speak out?
Hi I've had the same experience emails now blocked. I'm not holding out for a refund but I work in the media so I'm pushing them to do a story on this. Wondering would anyone be up for speaking about their experience if they do decide to run it?
5. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Houseoffaiza
Dear Mariam,
Thank you for taking the time to share your feedback with us. We truly value your input and apologize for any inconvenience you may have experienced.
As you may know, HOUSE OF FAIZA is now under new ownership. We want to assure you that under this new ownership, we are committed to addressing all issues that may have arisen during the previous ownership. Your feedback is invaluable in this process, as it helps us identify areas where we can improve and ensure that your experience with us is nothing short of excellent.
Please know that your concerns have been brought to the attention of our team, and we are taking steps to address them promptly. Your satisfaction is our top priority, and we are dedicated to resolving any issues you may have encountered.
For further assistance, please don't hesitate to contact us at support@houseoffaiza.co.uk or reach out to us via Instagram. We are here to assist you in any way we can.
Once again, we apologize for any inconvenience and thank you for your continued support and understanding.
Warm regards,
House Of Faiza Management
Do not buy from here
Ordered an outfit expected in 4-6 weeks. 15 weeks later I still hadn’t received it even after contacting them numerous times. Lied to me on countless occasions saying my item will be dispatched within a week every time however never received anything. Asked for a refund and they also didn’t give me that.
26. April 2024
Bewertung ohne vorherige Einladung
Antwort von Houseoffaiza
Dear Maryam,
Thank you for taking the time to share your feedback with us. We truly value your input and apologize for any inconvenience you may have experienced.
As you may know, HOUSE OF FAIZA is now under new ownership. We want to assure you that under this new ownership, we are committed to addressing all issues that may have arisen during the previous ownership. Your feedback is invaluable in this process, as it helps us identify areas where we can improve and ensure that your experience with us is nothing short of excellent.
Please know that your concerns have been brought to the attention of our team, and we are taking steps to address them promptly. Your satisfaction is our top priority, and we are dedicated to resolving any issues you may have encountered.
For further assistance, please don't hesitate to contact us at support@houseoffaiza.co.uk or reach out to us via Instagram. We are here to assist you in any way we can.
Once again, we apologize for any inconvenience and thank you for your continued support and understanding.
Warm regards,
House Of Faiza Management
Awful
Absolutely appalling customer service and frauds!! Ordered an outfit 7 weeks ago, after back and forth via email they blocked my email!! If you cannot fulfil an order, communicate that and have the decency to offer a refund. Do not buy of them. They will con you and not send the product!!
22. April 2024
Bewertung ohne vorherige Einladung
Antwort von Houseoffaiza
Dear Habz,
Thank you for taking the time to share your feedback with us. We truly value your input and apologize for any inconvenience you may have experienced.
As you may know, HOUSE OF FAIZA is now under new ownership. We want to assure you that under this new ownership, we are committed to addressing all issues that may have arisen during the previous ownership. Your feedback is invaluable in this process, as it helps us identify areas where we can improve and ensure that your experience with us is nothing short of excellent.
Please know that your concerns have been brought to the attention of our team, and we are taking steps to address them promptly. Your satisfaction is our top priority, and we are dedicated to resolving any issues you may have encountered.
For further assistance, please don't hesitate to contact us at support@houseoffaiza.co.uk or reach out to us via Instagram. We are here to assist you in any way we can.
Once again, we apologize for any inconvenience and thank you for your continued support and understanding.
Warm regards,
House Of Faiza Management
Never ever order from here
Never ever order from here - 6 months down the line no outfit - keep ignoring my email to requesting a refund — disgusting scammers
24. November 2023
Bewertung ohne vorherige Einladung
Antwort von Houseoffaiza
Dear Mrs Khurshid,
Thank you for taking the time to share your feedback with us. We truly value your input and apologize for any inconvenience you may have experienced.
As you may know, HOUSE OF FAIZA is now under new ownership. We want to assure you that under this new ownership, we are committed to addressing all issues that may have arisen during the previous ownership. Your feedback is invaluable in this process, as it helps us identify areas where we can improve and ensure that your experience with us is nothing short of excellent.
Please know that your concerns have been brought to the attention of our team, and we are taking steps to address them promptly. Your satisfaction is our top priority, and we are dedicated to resolving any issues you may have encountered.
For further assistance, please don't hesitate to contact us at support@houseoffaiza.co.uk or reach out to us via Instagram. We are here to assist you in any way we can.
Once again, we apologize for any inconvenience and thank you for your continued support and understanding.
Warm regards,
House Of Faiza Management
Ordered a dress back in September and…
Ordered a dress back in September and it didn't come. Had to contact them myself in november for an update and was told dress delayed by 3-4 weeks. Come another month no dress so i contacted them again and they said its Not available. They didnt even tell me the item was unavailable. So they offered me a refund and its been 2 months and still no refund. And Not they are telling me to go to my bank for the refund. Absolutely disgusting and terrible customer service. I have told many people Not to buy from here and i will be taking further action n
16. März 2024
Bewertung ohne vorherige Einladung
Antwort von Houseoffaiza
Dear Nadia,
Thank you for taking the time to share your feedback with us. We truly value your input and apologize for any inconvenience you may have experienced.
As you may know, HOUSE OF FAIZA is now under new ownership. We want to assure you that under this new ownership, we are committed to addressing all issues that may have arisen during the previous ownership. Your feedback is invaluable in this process, as it helps us identify areas where we can improve and ensure that your experience with us is nothing short of excellent.
Please know that your concerns have been brought to the attention of our team, and we are taking steps to address them promptly. Your satisfaction is our top priority, and we are dedicated to resolving any issues you may have encountered.
For further assistance, please don't hesitate to contact us at support@houseoffaiza.co.uk or reach out to us via Instagram. We are here to assist you in any way we can.
Once again, we apologize for any inconvenience and thank you for your continued support and understanding.
Warm regards,
House Of Faiza Management
AVOID THEY ARE SCAMMERS!!
AVOID THEY ARE SCAMMERS!!!
Ordered an outfit in January. We are now in March still no outfit. Contacted customer services who said it takes 6 to 8 weeks. I replied said it’s been 10 weeks with no outfit or indication of a dispatch date so asked for my order to be cancelled and requested a refund. They then said they can only issue a refund if the order has been delayed by 3 weeks from the dispatch date. Went back and forth a few times. They then emailed said a refund will be issued….
Thank you for your email, please allow upto 14 working days for refund to show on your original mode of payment, as per our policy mentioned on our website for your convenience.
“Eligible cash/card refunds will be processed within 14 working days”
Kind regards
House of faiza
Customer service team
Have to wait another 2 weeks to get my money back. Ridiculous!
16. März 2024
Bewertung ohne vorherige Einladung
Antwort von Houseoffaiza
Dear Naz,
Thank you for taking the time to share your feedback with us. We truly value your input and apologize for any inconvenience you may have experienced.
As you may know, HOUSE OF FAIZA is now under new ownership. We want to assure you that under this new ownership, we are committed to addressing all issues that may have arisen during the previous ownership. Your feedback is invaluable in this process, as it helps us identify areas where we can improve and ensure that your experience with us is nothing short of excellent.
Please know that your concerns have been brought to the attention of our team, and we are taking steps to address them promptly. Your satisfaction is our top priority, and we are dedicated to resolving any issues you may have encountered.
For further assistance, please don't hesitate to contact us at support@houseoffaiza.co.uk or reach out to us via Instagram. We are here to assist you in any way we can.
Once again, we apologize for any inconvenience and thank you for your continued support and understanding.
Warm regards,
House Of Faiza Management
Items weren’t delivered contacted…
Items weren’t delivered contacted customer service multiple time for a refund or replacement nothing offered worst experience ever don’t order from them 3’months still no suits and no refund
28. November 2023
Bewertung ohne vorherige Einladung
Antwort von Houseoffaiza
Dear AQsah,
Thank you for taking the time to share your feedback with us. We truly value your input and apologize for any inconvenience you may have experienced.
As you may know, HOUSE OF FAIZA is now under new ownership. We want to assure you that under this new ownership, we are committed to addressing all issues that may have arisen during the previous ownership. Your feedback is invaluable in this process, as it helps us identify areas where we can improve and ensure that your experience with us is nothing short of excellent.
Please know that your concerns have been brought to the attention of our team, and we are taking steps to address them promptly. Your satisfaction is our top priority, and we are dedicated to resolving any issues you may have encountered.
For further assistance, please don't hesitate to contact us at support@houseoffaiza.co.uk or reach out to us via Instagram. We are here to assist you in any way we can.
Once again, we apologize for any inconvenience and thank you for your continued support and understanding.
Warm regards,
House Of Faiza Management
my problem is the same as all others
my problem is the same as all others - they take you money, give time Line of 6-8 weeks then write back that they need another month at least, or they are happy to refund. but who you write to them to refund - they disappear! unprofessional! frauds!
its taught me a lesson to never trust online shopping handles!
6. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Houseoffaiza
Dear Rupinder,
Thank you for taking the time to share your feedback with us. We truly value your input and apologize for any inconvenience you may have experienced.
As you may know, HOUSE OF FAIZA is now under new ownership. We want to assure you that under this new ownership, we are committed to addressing all issues that may have arisen during the previous ownership. Your feedback is invaluable in this process, as it helps us identify areas where we can improve and ensure that your experience with us is nothing short of excellent.
Please know that your concerns have been brought to the attention of our team, and we are taking steps to address them promptly. Your satisfaction is our top priority, and we are dedicated to resolving any issues you may have encountered.
For further assistance, please don't hesitate to contact us at support@houseoffaiza.co.uk or reach out to us via Instagram. We are here to assist you in any way we can.
Once again, we apologize for any inconvenience and thank you for your continued support and understanding.
Warm regards,
House Of Faiza Management
I don’t even want to give any stars…
I don’t even want to give any stars they are crap made me wait since November for my order telling me it was on its way we’re now in February do we have my order no, i am this company get screwed one day,
unfortunately trustpilot won’t allow me to add inappropriate language so they’ve now been removed
4. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Houseoffaiza
Dear Afsah,
Thank you for taking the time to share your feedback with us. We truly value your input and apologize for any inconvenience you may have experienced.
As you may know, HOUSE OF FAIZA is now under new ownership. We want to assure you that under this new ownership, we are committed to addressing all issues that may have arisen during the previous ownership. Your feedback is invaluable in this process, as it helps us identify areas where we can improve and ensure that your experience with us is nothing short of excellent.
Please know that your concerns have been brought to the attention of our team, and we are taking steps to address them promptly. Your satisfaction is our top priority, and we are dedicated to resolving any issues you may have encountered.
For further assistance, please don't hesitate to contact us at support@houseoffaiza.co.uk or reach out to us via Instagram. We are here to assist you in any way we can.
Once again, we apologize for any inconvenience and thank you for your continued support and understanding.
Warm regards,
House Of Faiza Management
Disgusting Company Who Took my Money…
Disgusting Company Who Took my Money and disnt deliver my Goods… absolute poor customer service still waiting for a refund for a transaction on JUNE Do not Buy from this Company they are the over with no Conscious !!!!!!
13. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Houseoffaiza
Dear Sidra,
Thank you for taking the time to share your feedback with us. We truly value your input and apologize for any inconvenience you may have experienced.
As you may know, HOUSE OF FAIZA is now under new ownership. We want to assure you that under this new ownership, we are committed to addressing all issues that may have arisen during the previous ownership. Your feedback is invaluable in this process, as it helps us identify areas where we can improve and ensure that your experience with us is nothing short of excellent.
Please know that your concerns have been brought to the attention of our team, and we are taking steps to address them promptly. Your satisfaction is our top priority, and we are dedicated to resolving any issues you may have encountered.
For further assistance, please don't hesitate to contact us at support@houseoffaiza.co.uk or reach out to us via Instagram. We are here to assist you in any way we can.
Once again, we apologize for any inconvenience and thank you for your continued support and understanding.
Warm regards,
House Of Faiza Management
Absolutely disgusting
Absolutely disgusting.
Ordered a suit in September, didn’t arrive within the 8 weeks they said.
Sent another email saying I want a refund but totally have disregarded any reply. Still have not got my outfit
What kind of joke is this…
30. November 2023
Bewertung ohne vorherige Einladung
Antwort von Houseoffaiza
Dear Amira,
Thank you for taking the time to share your feedback with us. We truly value your input and apologize for any inconvenience you may have experienced.
As you may know, HOUSE OF FAIZA is now under new ownership. We want to assure you that under this new ownership, we are committed to addressing all issues that may have arisen during the previous ownership. Your feedback is invaluable in this process, as it helps us identify areas where we can improve and ensure that your experience with us is nothing short of excellent.
Please know that your concerns have been brought to the attention of our team, and we are taking steps to address them promptly. Your satisfaction is our top priority, and we are dedicated to resolving any issues you may have encountered.
For further assistance, please don't hesitate to contact us at support@houseoffaiza.co.uk or reach out to us via Instagram. We are here to assist you in any way we can.
Once again, we apologize for any inconvenience and thank you for your continued support and understanding.
Warm regards,
House Of Faiza Management
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Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.