While Humanitix is a kick-ass program for ticket sales and we at Vashon Rep are delighted to have found it, it is the people at Humanitix that have made our experience totally delightful. As first t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
While Humanitix is a kick-ass program for ticket sales and we at Vashon Rep are delighted to have found it, it is the people at Humanitix that have made our experience totally delightful. As first t... Mehr ansehen
Unternehmen hat geantwortet
Great dealing with Humanitix. They demonstarte they are a company who cares. They always get back to you quickly and are very helpful if you have a problem. It's also good to know they are based in A... Mehr ansehen
Unternehmen hat geantwortet
We switched our senior center's monthly fundraisers to Humanitix this year, and we couldn't be happier. The platform makes setup, reporting and order changes simple, allows us to accept donations easi... Mehr ansehen
Unternehmen hat geantwortet
The registration forms don't accept special characters in the Name fields, which is kind of racist, & don't even accept hyphens (which are very common)
Unternehmen hat geantwortet
Humanitix is a full-featured event ticketing and registration platform for concerts and live performances, festivals and fairs, conferences, expos and trade shows, galas and fundraisers, classes and workshops, and recurring events. Hosts use Humanitix across the United States, the United Kingdom, the EU, Canada, Australia, and New Zealand. We have offices in Denver, Edinburgh, Sydney, Melbourne and Auckland. Free for hosts. Attendees pay the fee at checkout, so you keep 100% of the ticket price. Hosts can choose to absorb the fees instead if they prefer. Free events cost nothing. There is no subscription, no monthly charge, no contract required and no minimum volume. Your brand, your audience. Your event page uses your own colors and branding, and you can embed the full ticketing experience directly on your website. Humanitix does not advertise competing events on your event page, and checkout takes as few as three clicks, so the audience you worked to attract converts instead of getting distracted. Tools that help you sell. Every event is listed on the Humanitix marketplace at no extra cost, and placement is never something you buy. Abandoned cart recovery brings back buyers who didn't finish checkout, and Meta Pixel and marketing integrations let you run and measure your own campaigns. Support from real people. Live chat connects hosts to a support team based where they are, in Denver, Edinburgh, Sydney or Auckland. Support is not tied to a plan and does not depend on event size. One price, all features. Every account gets the full product. Nothing is behind a paywall, an upgrade or a higher tier. Reserved seating with full seating maps, free box office for door sales, QR code check-in, discount and access codes, merchandise and add-ons, multi-session and recurring scheduling, waitlists, custom registration questions, real-time reporting and data export, table-based booking for seated dinners, and donation collection. 100% of profits go to charity. Choose Humanitix for the low fees, great features and human support. The impact is what you get on top: all profits from booking fees fund education and poverty relief programs around the world. With no shareholders taking a cut, the savings go to you and the programs we fund.
Australien
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
This company is a total scam. Any positive you see is a part of the scam. I paid over $30 to see LTJ bukem and Reached out to human multiple times got no reply back nothing they’re good at charging my credit card though I wish I could see this dude out in public that runs this bs scan company

Antwort von Humanitix
I'm sure its an oversight, but the show we had purchased tickets for was cancelled and we were promised a refund which never occurred.
Humanitix appear to have replied here, but yet to to receive anything or any direction for how to have my money refunded for a cancelled show??
I have left messages at the number below even though I have already sent through booking details etc.
Hopefully, my money will be refunded soon.
Thank you.
Thank you. Refund has been resolved. Once I was able to get in contact with the organisers and people involved, everything was able to be resolved. Thank you for your help.
Sonia

Antwort von Humanitix
Rose was contactable, patient and very helpful.
She addressed all our issues with great knowledge re the booking site. Sent info videos and was very pleasant to deal with.
Humanitix is very lucky to have her on their staff
Rose was a rock star. She was so patient with me and I feel like a tech hero working through add-ons and checkout question links to tickets, all with ease thanks to her great knowledge and personable communication skills.
So grateful.
Humanitix are smashing it and I promote you everywhere as I love the give back to community. It beautifully aligns to my brand - Noone Left Behind.
Thank you all so much.
I was incredibly impressed by the company and their innovative concept. However, my experience during the interview process was marred by a lack of communication. Despite initial enthusiasm and promises of further meetings, I was left waiting with no updates. If I wasn't the right fit for the role, I would have appreciated the courtesy of being informed. Nonetheless, I believe in the company's potential and wish them every success.

Antwort von Humanitix
While the Humanitix platform is largely the same as other ticketing platforms I have used in the past (a tad easier to navigate), what has really set it apart is the responsiveness when I encounter a problem. Assistance has been fast, personable and specific. What really blew me away was receiving a personalised video that both talked and showed me through what the issue was with my specific event and how to resolve it. Would definitely (and do) recommend.
Had a very tricky login issue to solve and we worked through it all and got it all sorted!
Humanitix customer service is quick, friendly and helpful! I had a technical issue after inheriting an account during a maternity cover contract. Alex explained the issue and provided a solution lightning fast. Great stuff.
We recently switched to Humanitix to sell tickets to our events and have been so happy. Any questions we have have been answered, the site is user friendly, and the folks are great to work with.
It was a pleasure dealing with the company. The customer service was excellent and they were prompt enough to understand that I was not tech savvy and assisted me immediately. Noted that they have put in lot of thought behind creating it.
Avery is great to work with and explains the workings of Humanitix very well. Anytime I’ve reached out to her she responded very quickly. The site itself is very user friendly. I have recommended to others to use Humanitixs for their ticket platform. I’ve been very happy and impressed so far.
Tash resolved my issue perfectly! In a timely manner she did exactly what I was needing help with. She also did so in a very friendly manner :) very happy
Rose was fantastic. Helped me sort the problem myself and when I ran into another issue was able to fix it for me no problems! What a gem!
Addressed a difficult issue for our account quickly, great communication throughout!
I have used the chat feature to communicate, and responses have always been prompt and professional. When I had an issue that needed more personal communication to resolve (I was confused and a couple attempts to un-confuse me weren't working via email), Avery made a face-to-face appointment and walked me through what needed to be done. She was personable, knowledgeable, and thorough in her information. I appreciate everything Humanitix is doing in the world, and their staff is great!
I always look forward to my support sync meetings with Avery Gigoux from Humanitix, because I always leave each session with new solutions to optimize my organization's reach. Getting used to a new ticketing platform can be overwhelming and daunting, but the support that I have received from Humanitix every step of the way has been unparalleled, and honestly some of the best customer service I have ever received anywhere! Holding true to the brand's name, the staff at Humanitix always lead with humanity, understanding, and kindness. This type of support is invaluable because it gives me the creative inspiration and confidence to easily manage event ticketing, course registrations, and much more. I look forward to the continued journey of unlocking all the potential that Humanitix has to offer!
Maia is a legend, she was super prompt and helped me track down my festival tickets when the event hosts weren’t getting back to me. Thanks so much, great service!
Your site could be a little more intuitive.
But that is all balanced by good and responsive help.
Especially when you have a new user in a rush to get it done.
The Invite builder was fun.
It slowed me down, which helped to get a finish i was happy with.
Great work!
And Tash, in admin was very responsive.
Tash spent a little extra time helping with my questions and resolved them for me.
It's our first time using Humanitix for an event and we couldn't be more pleased! We love that by putting on an event we are giving back to charities for kids. The support provided and professional look is top notch.
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