Humanitix Bewertungen 

Be careful when purchasing a ticket on this website. I have paid for a multiple day event which was prematurely cancelled. I have reported the event on Humanitix and requested a refund. Unfortunately Humanitix is refusing to help me recieving a refund from the event hosts. It's been over two and a half months since the event was suppose to happen and I have yet not received any service that reflects the purchase I have made.

Humanitix advertises itself as “Tickets for good, not greed – hassle-free ticketing that puts humanity first.” Unfortunately, that hasn’t reflected my experience at all.

Despite finding a refund policy on Humanitix’s own website that outlines fair practices in the event of postponements and cancellations, I was told this was just a general "example" and that the specific event I booked had a strict no refunds policy. That means they’ve kept the full amount I paid for tickets to an event was canceled.

It feels like Humanitix is allowing event hosts to bypass basic fairness by hiding behind small print. If you're going to promote values like humanity and fairness, there should be more accountability when things go wrong, not less. Extremely disappointed.

I wouldn't purchase a ticket via Humanitix again.

I have been using Humanitix for my events roles for about 3 years now and I wouldn't choose anything else. They are always quick to respond, helpful and attentive. The system itself is really straight forward and even if something is new or sometimes a bit confusing, it doesn't take long to figure it out or get guidance. 100% recommend.

Supportive and patient assistance with first time hiccups of the Humanitix for Host apps and other trouble shooting. Thanks Humanitix.

Daisy was so helpful and called me back when I asked. I was concerned that the event company could have been a scam she looked up my reservation numbers and emailed the company.

Daisy called back to advise I would be emailed the wharf no feel relieved .

Great work Humanitix

Amazingly quick and super helpful. An excellence platform.

I cannot say way a relief it was to find Humantix today. I was with another platform for several years, but of late, my customers have had one problem after another using the links provided by the platform to buy tickets. The AI customer support was useless and unable to connect me to a human being.
I investigated several other platforms looking for one that would offer true pay what you can ticketing options. And Humantix was the only one I found that does. More importantly the customer support is just that, support. I was quickly and easily connected to a human being, my questions were answered, they walked me through important parts of the set up. They were friendly, kind, engaging and always checking if there was anything else I needed.

Darren produced a Loom video to explain how I could achieve what I wanted. It was so well explained that I did not need to speak to an operator to resolve this. Well done team Humanitix for such great service!

Their platform and mission are just amazing. I have found their system easy to use and intuitive, while maintaining a sleek and user friendly style.

As a host, I have found their whole system fabulous! It's easy to use, intuitive, most of my clients have had no trouble navigating the system - which is native to my website thanks to the crazily easy widget - and I am looking forward to using Humanitix for all my bookings. I also love that profits are going to worthy causes. My initial free sessions were a way for me to test the quality of Humanitix and the experience of my clients, and I am pleasantly surprised.

The Humanitix team are awsome - I have had some difficulties working my way through all the options - The Humanitix team - especially Karina - have been very patient and supportive. They let me go off and try to set things up and came back and checked a little later to confirm things were now going in the right direction.

When the technology you're using starts to get complicated, it's wonderful to know that you can chat with a real live human being who will take the time to explain, patiently and in detail, how it all works. Thank you to the lovely Daisy who answered all my questions and helped me to streamline our community theatre's bookings process.

They go above and beyond to help! Felt like they actually cared about fixing any issue I had. I had a question about taxes on tickets, and they personally reached out to the RI Tax Department for me to get a definitive answer.

Onyalie has responded quickly, listened to my explanations and advised a solution. Then she checked if I was able to correct the issue (which I did). She also proposed a solution to the change from Tours to Collections which worked for me very well.
Al in all, it was a very positive experience - many thanks, Onyalie!

Humanitix was there every step of the way to help me with questions and provided detailed instructions on specific issues that needed assistance. Even a last-minute issue was met with immediate attention and corrected. I also honor their work on distributing profits to worthy causes as part of their business philosophy.

Humanitix continue to go above and beyond when it comes to customer service. They're always so helpful. We're touring nationally each year, dealing with so many independent theatre box offices around the country and the Humanitix platform is still our first choice for ticketing.

Easy to access.
User friendly.

Had payment taken from account without finishing the ticketing process and was never sent tickets, then tried on multiple occasions to get through to them, left messages, sent message on messenger and nothing, no reply, just disgusting particularly as this was for a disabled person who now misses out on this activity. Just disgusting service very very wary.

What a great team. Provided prompt support to enable new event setup and more.

Amazing customer service that was prompt, genuine and they even created a little video showing me how to do the thing I was doing wrong. Not sure why anyone would use their competitors, these guys are as committed to social justice and good causes as I am and as a NFP organisation have donated $16.5m to charity.

A fantastic platform to sell tickets. The customer support was especially helpful as I made a mistake when creating multiple events, I booked a service call through Google Meet and the agent Daisy was professional and incredibly knowledgeable about the platform, she was able to help me correct it in no time, she also followed up with an email giving me more advice and links to other tutorials to help with the check-in of guests on the event night.