Humanitix Bewertungen 

476
•
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

While Humanitix is a kick-ass program for ticket sales and we at Vashon Rep are delighted to have found it, it is the people at Humanitix that have made our experience totally delightful. As first t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great dealing with Humanitix. They demonstarte they are a company who cares. They always get back to you quickly and are very helpful if you have a problem. It's also good to know they are based in A... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We switched our senior center's monthly fundraisers to Humanitix this year, and we couldn't be happier. The platform makes setup, reporting and order changes simple, allows us to accept donations easi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

The registration forms don't accept special characters in the Name fields, which is kind of racist, & don't even accept hyphens (which are very common)

Unternehmen hat geantwortet

Unternehmensdetails

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 32618780439

  1. Tickethändler
  2. auch in
  3. Dienstleister für Veranstaltungstechnik
  4. E-Commerce-Dienst
  5. Non-Profit-Organisation
  6. Veranstaltungsplaner
  7. Wohltätigkeitsorganisation

Vom Unternehmen geschrieben

Humanitix is a full-featured event ticketing and registration platform for concerts and live performances, festivals and fairs, conferences, expos and trade shows, galas and fundraisers, classes and workshops, and recurring events. Hosts use Humanitix across the United States, the United Kingdom, the EU, Canada, Australia, and New Zealand. We have offices in Denver, Edinburgh, Sydney, Melbourne and Auckland. Free for hosts. Attendees pay the fee at checkout, so you keep 100% of the ticket price. Hosts can choose to absorb the fees instead if they prefer. Free events cost nothing. There is no subscription, no monthly charge, no contract required and no minimum volume. Your brand, your audience. Your event page uses your own colors and branding, and you can embed the full ticketing experience directly on your website. Humanitix does not advertise competing events on your event page, and checkout takes as few as three clicks, so the audience you worked to attract converts instead of getting distracted. Tools that help you sell. Every event is listed on the Humanitix marketplace at no extra cost, and placement is never something you buy. Abandoned cart recovery brings back buyers who didn't finish checkout, and Meta Pixel and marketing integrations let you run and measure your own campaigns. Support from real people. Live chat connects hosts to a support team based where they are, in Denver, Edinburgh, Sydney or Auckland. Support is not tied to a plan and does not depend on event size. One price, all features. Every account gets the full product. Nothing is behind a paywall, an upgrade or a higher tier. Reserved seating with full seating maps, free box office for door sales, QR code check-in, discount and access codes, merchandise and add-ons, multi-session and recurring scheduling, waitlists, custom registration questions, real-time reporting and data export, table-based booking for seated dinners, and donation collection. 100% of profits go to charity. Choose Humanitix for the low fees, great features and human support. The impact is what you get on top: all profits from booking fees fund education and poverty relief programs around the world. With no shareholders taking a cut, the savings go to you and the programs we fund.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

476 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(476)

56 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

We are loving this site

We are loving this site! it’s been a perfect fit for our ticketing needs. It’s easy to use, has all the features were used to from the other site we switched over from (perfect for our little NFP theatre group)
Additionally, the help and support we have received from the help chat has been outstanding and swift. Thank you!!!

2. März 2025
Bewertung ohne vorherige Einladung
Humanitix-Logo

Antwort von Humanitix

We’re stoked to hear your thoughts and appreciate your review. Thank you!

Bewertet mit 5 von 5 Sternen

Happy after switching to Humanitix

Made the switch to Humanitix and am running my 4th event with them now. Ticketing is easy to set up, includes a QR code, and the ability to add a donation field to ticket sales is great. Payouts are fast.

When I had questions, chat was easy and helpful. Emails were answered quickly.

Booking fees are lower than other providers that I used before, and it's nice knowing that 100% of Humanitix's profits are donated to charity. Humanitix is a great example of social entrepreneurship.

Highly recommend.

3. März 2025
Bewertung ohne vorherige Einladung
Humanitix-Logo

Antwort von Humanitix

So happy to hear Andy! Looking forward to working together again. Your praise has been passed on to the team!

Bewertet mit 5 von 5 Sternen

Daisy - NEXT LEVEL SERVICE

Daisy looked after my request so quickly, professionally and helped me work out what I need to do next time.
When I asked for an edit, she did it in a matter of minutes, blown aways by this level of service.
Well done!!

28. Februar 2025
Bewertung ohne vorherige Einladung
Humanitix-Logo

Antwort von Humanitix

You just made us smile, Tony! Thanks for the great review and for sharing your experience. We've let Daisy know she is a star!

Bewertet mit 1 von 5 Sternen

NOT for me

I am glad they supposidly give back to others but the issues I continually have with not receiving my tickets to events is ongoing. I constantly have to ask for them to be resent to me. It is a real hassle!

26. Februar 2025
Bewertung ohne vorherige Einladung
Humanitix-Logo

Antwort von Humanitix

Hey there, we’re sorry to hear this. Your feedback is important, and we’d like to address your concerns. Please reach out to us at hello@humanitix.com, and we’ll work to resolve the issue with your tickets as quickly as possible.

Bewertet mit 5 von 5 Sternen

Fantastic customer service

Reported a system error that prevented us from operating at peak customer service. When Humanitix was notified, they not only found a quick work around that helped us immediately, they worked tirelessly to fix the issue and notified us the moment it was sorted. Fantastic customer service!

26. Februar 2025
Bewertung ohne vorherige Einladung
Humanitix-Logo

Antwort von Humanitix

Thanks for the shoutout! We’re excited to hear you had such a positive experience.

Bewertet mit 5 von 5 Sternen

Thank you Humanitix

We have used Humanitix for our event ticketing for two years now, and have been supported by courteous and concise advice from their team. In most instances their tutorials have answered our questions, but when we have not known where to look - which happened today - they promptly responded in person. Most impressed.

26. Februar 2025
Bewertung ohne vorherige Einladung
Humanitix-Logo

Antwort von Humanitix

Thanks for the shoutout Nigel! We’re excited to hear you had such a positive experience.

Bewertet mit 5 von 5 Sternen

Best ticketing platform!

The interface is very intuitive and makes it very easy to set up, manage, and run an event.

When there was a problem I needed assistance with, the chat feature worked great and the tech-support person assisted immediately and was extremely sweet.

Will definitely continue to use humanitix for any future event!

22. Februar 2025
Bewertung ohne vorherige Einladung
Humanitix-Logo

Antwort von Humanitix

Thanks a bunch! We’ve shared your awesome feedback with the team!

Bewertet mit 5 von 5 Sternen

I called up Humanitix and was thrilled…

I called up Humanitix and was thrilled that my call was answered by an actual person. Daisy was super helpful and patient.

20. Februar 2025
Bewertung ohne vorherige Einladung
Humanitix-Logo

Antwort von Humanitix

Great to hear Mary! We’ve passed your feedback to Daisy. Thanks!

Bewertet mit 5 von 5 Sternen

Thanks for your help Lloyd!

I am a new user. On my third contact with support I was looking to swap a ticket and reissue an invoice at the new ticket rate. Though the platform function I was looking for is not possible, Lloyd quickly investigated and provided alternative instructions that helped me resolve our delegate's issue promptly. Thank you!

17. Februar 2025
Bewertung ohne vorherige Einladung
Humanitix-Logo

Antwort von Humanitix

Thanks for your kind words Paula. We’ve shared your review with Lloyd :)

Bewertet mit 5 von 5 Sternen

Customer service of my dreams!!

Customer service of my dreams!!! Onyalie, the most incredible, patient, kind, proactive, knowledgable, helpful agent is responsible for the success of our seating map, which plays a huge part in the overall satisfaction of our conference. Her response time and accountability is truly next level. We had a complicated map built with errors (those were my doing) and she graciously took the many steps to correct the problems and resolve potential issues in the future. We are sincerely grateful to Onyalie and all the other agents who have cared for our account so well.

1. Februar 2025
Bewertung ohne vorherige Einladung
Humanitix-Logo

Antwort von Humanitix

Thanks Amanda! We’re thrilled you’re happy. Your review’s with Onyalie and the team!

Bewertet mit 5 von 5 Sternen

Always helpful and prompt service

Always helpful and prompt service, my questions and problems were resolved with step-by-step instructions.

14. Februar 2025
Bewertung ohne vorherige Einladung
Humanitix-Logo

Antwort von Humanitix

You just made us smile! Thanks for the great review :)

Bewertet mit 5 von 5 Sternen

Very prompt service

Very prompt service, got to chat with a real person, problem was resolved within minutes

10. Februar 2025
Bewertung ohne vorherige Einladung
Humanitix-Logo

Antwort von Humanitix

Cheers Maxine! We’re thrilled you took the time to share your thoughts.

Bewertet mit 1 von 5 Sternen

They sell the same seats to others

We purchased tickets to an event doors were to open at 7pm for the event to start at 7.30pm.. however th doors opened at 7.30pm, we went to find the seats which had also been sold to two other people. We were told to go to ticketing to find a que a mile long with people with the same problem. We did not get into the event which we had waited for so long to attend. What kind of company are they running

6. Februar 2025
Bewertung ohne vorherige Einladung
Humanitix-Logo

Antwort von Humanitix

Hi Carolyn,

Thanks for bringing this to our attention, and we are so sorry to hear about your experience. That sounds incredibly frustrating.

For context, Humanitix is the ticketing platform. This means we only facilitate the ticketing aspect of the event (buying and selling tickets) and we don't run the events ourselves. However, we want to do everything we can so that everyone can have a great experience.

I've just forwarded the host the information from your order, and they'll get back to you shortly to ensure the issue is resolved.

best,
Rose

Bewertet mit 5 von 5 Sternen

Humanitix is incredible

Humanitix is incredible! Their customer support is unreal. From start to finish, they made my event-hosting experience so easy and fun!

3. Februar 2025
Bewertung ohne vorherige Einladung
Humanitix-Logo

Antwort von Humanitix

Thanks for the shoutout Emma! We’re excited to hear you had such a positive experience.

Bewertet mit 5 von 5 Sternen

Humanatix 100% The Ticketing Agent to Use

Humanatix is so user friendly & with the proceeds supporting charities, our charity feels like we are contributing even more. The customer service from Humanatix is exceptional & we would use them again 100%

31. Jänner 2025
Bewertung ohne vorherige Einladung
Humanitix-Logo

Antwort von Humanitix

Big thanks Sandii! We’re stoked to hear your thoughts and appreciate your review.

Bewertet mit 5 von 5 Sternen

High Tea on the Hill

I needed to sell tickets online for my fundraising event and HUMANITIX were recommended.

Having never done anything like this before, I had many questions and consequently sent multiple messages to HUMANITIX.
Onyalie and Matt were always extremely prompt with their reply, helpful and polite and I felt very supported with all of my questions.

I can't thank them enough for helping me create a successful fundraising event.

27. Jänner 2025
Bewertung ohne vorherige Einladung
Humanitix-Logo

Antwort von Humanitix

Awesome to hear! We loved working with you. Your feedback has been shared with the Onyalie and Matt!

Bewertet mit 5 von 5 Sternen

Great service for first time users

The personal online chat service helped me out as a first time user and I really appreciated that. It's a great system I can happily recommend to others.

24. Jänner 2025
Bewertung ohne vorherige Einladung
Humanitix-Logo

Antwort von Humanitix

Hey Lee, thanks for the fantastic review! We’re pumped you enjoyed your experience.

Bewertet mit 5 von 5 Sternen

Make the switch to Humanitix

My company has been using another ticketing platform for the last three years. We were approached by Humanitix and after having an actual person discuss the platform with us, knew we had to make the switch. Humanitix aligns with our philosophy and the customer service is A++.

We also love the ability to speak directly to someone for tips, tricks, help, and guidance. Our representative, Ellie, is an amazing resource and has helped us streamline our process on our company website. If there was a way to give ten stars I would for her alone. I highly recommend Humanitix.

16. Jänner 2025
Bewertung ohne vorherige Einladung
Humanitix-Logo

Antwort von Humanitix

Thanks a bunch Derek! We’ve passed on your awesome feedback and 10 stars to Ellie :)

Bewertet mit 4 von 5 Sternen

Humanitix was awesome

Humanitix was a very easy system to use. Most of the time it was very self-explanatory. When I had issues that I couldn't resolve, I had a designated support person who made herself very available to assist me and always did so in a timely manner.
Humanitix improved the efficiency of our event enormously and reduced workload.

2. Dezember 2024
Bewertung ohne vorherige Einladung
Humanitix-Logo

Antwort von Humanitix

Hey Jane, we love your feedback! Thanks for taking the time to share your thoughts.

Bewertet mit 5 von 5 Sternen

Fast and professional tech help

I received prompt responses both from the online chat facility and a personal call back the Humanitix Support team. Through sharing my screen I was able to receive on the spot help. This was followed up with further resources in an email. Thank you.

4. Jänner 2025
Bewertung ohne vorherige Einladung
Humanitix-Logo

Antwort von Humanitix

Awesome Lyn! Love your feedback. The team knows you’re pleased!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr