iHealth Labs Bewertungen 

184
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Purchase just a year ago the blood pressure machine BP 5S failed to connect to the phone. Apparently out of warranty. I expect better. This is a worthless product never purchased from this company aga... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I use the blood pressure monitor and it is the most accurate of the many that I have tried. Their software, data presentation and customer service are truly great. Thank you iHealth , I look forward... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Jade was able to receive the info and receipt for our purchase, confirming the Covid tests were expired and stated iHealth would stand behind the product and send new kits. Thank you.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

They were able to get my problem with one of their devices fixed, Great follow-up. They didn't stop interacting with me until the problem was resolved.

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lieferant medizinischer Geräte

Vom Unternehmen geschrieben

iHealth is dedicated to empowering healthier lives. As a pioneer of digital health from Silicon Valley, iHealth was founded in 2010 and launched the world's first Bluetooth-connected blood pressure monitor that worked with iOS devices. Through more than a decade of development, by integrating its FDA-approved, award-winning consumer medical devices and remote patient monitoring platform, iHealth has established a digital health ecosystem, the Unified Care model, for healthcare providers to manage chronic diseases remotely. To date, iHealth is one of the top brands in digital health & wellness and has expanded its Unified Care model to 13 states with significant clinical outcomes in hypertension and diabetes management. During the first year of COVID-19 pandemic, iHealth was actively supporting the fight against COVID-19 by being one of the leading manufacturers of thermometers, shipping millions of them to its customers. On November 5th, 2021, the U.S. Food and Drug Administration (FDA) issued an Emergency Use Authorization (EUA) for over the counter (OTC) sale of iHealth's COVID-19 Antigen Rapid Test. iHealth has since been a major supplier of at-home tests to the federal government, state governments, nonprofit organizations, and individuals.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

184 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(184)

28 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

The BP cuff is easy to use

The BP cuff is easy to use. Green, Yellow, Red makes you visually aware of your actual blood pressure if you are not versed in medicine.
And you can add notes like took BP med or forgot BP med so you can keep good notes. The graphs are also a great visual. And customer service is quick and responsive.

25. März 2024
Bewertung ohne vorherige Einladung
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Antwort von iHealth Labs

Thank you for your glowing review! We're thrilled to hear that you find our BP cuff easy to use and appreciate the visual indicators for blood pressure levels. We're committed to providing quick and responsive customer service. Happy tracking with your iHealth products!

Bewertet mit 5 von 5 Sternen

Kewanda was amazing with her support…

Kewanda was amazing with her support and got me connected right away! Thank you so much!!!

19. März 2024
Bewertung ohne vorherige Einladung
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Antwort von iHealth Labs

Thank you for your feedback! We are happy to hear our customer service agent was able to swiftly assist you with your questions. Thank you for being an iHealthLabs customer!

Bewertet mit 5 von 5 Sternen

Very prompt response to an issue I was…

Very prompt response to an issue I was having with my scale. Problem resolved quickly!

18. März 2024
Bewertung ohne vorherige Einladung
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Antwort von iHealth Labs

Thank you for your review! Our goal is to provide outstanding customer service. Thank you for being an iHealth Labs customer!

Bewertet mit 5 von 5 Sternen

Great customer service, great product!

I purchased my monitor in August 2023. The armband was defective, and needed to be replaced. Customer service was fantastic! I provided them with a copy of my Amazon receipt and they sent a replacement. I like the unit. It's easy to use in the app is great for tracking my info.

14. März 2024
Bewertung ohne vorherige Einladung
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Antwort von iHealth Labs

Thank you for your feedback, we appreciate it! We're pleased to know that our customer service team promptly assisted you in replacing your device. Our goal is to provide outstanding customer service. Thank you for choosing iHealth Labs!

Bewertet mit 5 von 5 Sternen

Customer service was great

Customer service was great. Thank for sending a replacement blood pressure monitor.

13. März 2024
Bewertung ohne vorherige Einladung
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Antwort von iHealth Labs

Thank you for sharing your experience with us! We're pleased to know that our customer service team promptly assisted you in replacing your device. We look forward to continuing to serve you!

Bewertet mit 5 von 5 Sternen

Great service

Amazing customer service

12. März 2024
Bewertung ohne vorherige Einladung
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Antwort von iHealth Labs

Thank you for your review! We're thrilled to hear about your positive experience with our customer service team and that you received the assistance you required. Thank you for being an iHealth Labs customer!

Bewertet mit 5 von 5 Sternen

WOW!!! Great customer service

WOW!!! Outstanding customer service!
I nominate the customer service representative & entire department including training & supervisory staff for this company’s “Highest Award”!!!!
Amazingly quick response to my information request. I use the I Health BP Heart Model 550BT. This product is a Very Reasonably Priced personal medical device with Highly Advanced Technology; A True Life & Game Changer for all heart patients, like me. It is so easy to set-up, not complicated to use, received proper size cuff AND NO PAPER BLOOD PRESSURE LOG is necessary anymore!!! I can send all BP readings to my cardiologist. AWESOME Staff, Technology, Product & Company!!

13. März 2024
Bewertung ohne vorherige Einladung
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Antwort von iHealth Labs

Thank you for your glowing feedback! We're thrilled to hear that our customer service team and products have made such a positive impact on your life. Thank you for choosing iHealth Labs!

Bewertet mit 5 von 5 Sternen

Excellent customer service

Pulse Oximeter started acting up past usual Amazon return date. Rixi L. provided very responsive customer service and promptly provided a replacement as the device was less than a year old. This level of customer service will insure my continued use and purchase of iHealth Labs products and supplies.

13. März 2024
Bewertung ohne vorherige Einladung
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Antwort von iHealth Labs

Thank you for your feedback! We're glad to hear our customer service team was able to provide responsive customer service and promptly replace the device for you. Your continued support means a lot to us, and we're committed to ensuring your satisfaction with iHealth Labs products and supplies!

Bewertet mit 5 von 5 Sternen

So far I really like the blood pressure…

So far I really like the blood pressure machine I bought but I had a question so I called and left a message and customer service got back to me within a couple of hours. And was able to answer my question.

12. März 2024
Bewertung ohne vorherige Einladung
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Antwort von iHealth Labs

Thank you for sharing your experience with us! We are happy to hear our customer service team was able to promptly assist with your questions. We look forward to continuing to serve you!

Bewertet mit 5 von 5 Sternen

Successful product exchange

I received a malfunctioning wrist BP monitor. Keiwanda J. from iHealth resolved my issue quickly, professionally, and courteously and I was able to make a successful exchange through Amazon.

11. März 2024
Bewertung ohne vorherige Einladung
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Antwort von iHealth Labs

Thank you for your feedback! We are happy to hear our customer service agent was able to swiftly assist you with the replacement of your device. Thank you for being an iHealthLabs customer!

Bewertet mit 5 von 5 Sternen

Quick and effective solutions

Quick and effective solution for the issue I was facing. Really appreciate the help!

11. März 2024
Bewertung ohne vorherige Einladung
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Antwort von iHealth Labs

Thank you for your feedback, we appreciate it! We're thrilled to hear that our solution was able to swiftly resolve the issue you were experiencing. Thank you for choosing iHealth Labs!

Bewertet mit 5 von 5 Sternen

My phone inquiry as to expiration…

My phone inquiry as to expiration dates,verification of lot #'s, and purchase options was handled efficiently, courteously, and professionally. Wait time was minimal. This experience was what I expect for true customer service. Steve Morrow R.Ph.

8. März 2024
Bewertung ohne vorherige Einladung
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Antwort von iHealth Labs

Thank you for sharing your experience! We're delighted to hear you had a positive experience with our customer service team. Thank you for being an iHealth Labs customer!

Bewertet mit 5 von 5 Sternen

I have confidence in the tests and the customer service!

The tests are easy to use and I can rely on them. This time I questioned the depth of color on control line vs the very dark test line. The tech clearly explained everything to me! Thank you!

6. März 2024
Bewertung ohne vorherige Einladung
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Antwort von iHealth Labs

Thank you for your review! We are happy to hear our tests were user-friendly and reliable, and that you had a great experience with our customer service team. We look forward to continuing to serve you!

Bewertet mit 5 von 5 Sternen

Jomelle Rose Acido THE BEST!!!

Jomelle Rose Acido was superb in every way and very pleasant to work with.

5. März 2024
Bewertung ohne vorherige Einladung
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Antwort von iHealth Labs

Thank you for your review! We are happy to hear you had a positive experience with our customer service agent Jomelle! Thank you for being an iHealth Labs customer!

Bewertet mit 5 von 5 Sternen

Had an issue with a blood pressure…

Had an issue with a blood pressure monitor. I had the opportunity to work with a customer service employee by the name of Jade. Very professional and went above and beyond to replace my unit. Not much more I could say except very happy with the way customer service handles my issue. Thanks again.

27. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von iHealth Labs

Thank you for your feedback! We are happy to hear you had a positive experience with our customer service team! Thank you for choosing iHealth Labs!

Bewertet mit 5 von 5 Sternen

Excellent Custimer Service

Some of the reviews I read was a nightmare however, thats wasn't my experience. I received a call back immediately, within the hour that I made the call. The rep was courtesy, resourceful, and kind 😇

29. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von iHealth Labs

Thank you for your feedback, we appreciate it! We're delighted to hear about your positive experience with us! We look forward to continuing to serve you!

Bewertet mit 5 von 5 Sternen

Great customer service!

28. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von iHealth Labs

Thank you for sharing your experience! We're delighted to hear you had a positive experience with our customer service team. Thank you for choosing iHealth Labs!

Bewertet mit 5 von 5 Sternen

Wonderful customer service

I was working with 1 of the tech support reps at iHealth and they could not get my Track reconnected, it was working fine before. I was then passed on to Dave and he not only got me connected but suggested that we test it to make sure it was working correctly. He gave me some tips on how to get better blood pressure readings and they came down by 20-30 points. Thanks Dave

18. Jänner 2024
Bewertung ohne vorherige Einladung
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Antwort von iHealth Labs

Thank you for sharing your experience with us! We're delighted to hear you had a positive experience with our customer service agent Dave. Thank you for being an iHealth Labs customer!

Bewertet mit 1 von 5 Sternen

poor business practices

I purchased the blood glucose monitor and the day after I ordered it I went back to cancel the order but was told it had already shipped and was told after I received it I could simply return it for a refund I just had to ask for a return label. But do not believe them for 2 weeks I have been trying to get a return label but all I get is a run around be very careful doing business with this co.

24. Mai 2023
Bewertung ohne vorherige Einladung

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