We work as a main contractor and rely on our subcontractors to react when we need them too. iMIST done exactly that on a project that had many issues and hurdles to straddle. A big thanks to Luis who... Mehr ansehen
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Das sagen Bewerter
We are architects and iMist provided a CPD on their product and an update on water suppression systems / legislation around them. Eddie was helpful and informative during the talk. We would recommen... Mehr ansehen
Unternehmen hat geantwortet
Nick was very professional and explained the service process to me in detail. He was on time and left everything tidy after the job was completed. A credit to the I mist team. Review reference Q51... Mehr ansehen
Unternehmen hat geantwortet
I was reminded by the company that my unit requires servicing. The service was easy to book and the company was very accommodating with the time of the service. The engineer arrived 15 minutes early... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
iMist™ is the modern fire suppression solution replacing the heritage technology of fire sprinkler systems. It eliminates concerns over water damage, large water supply tanks, water supply upgrades and hidden maintenance costs. We offer the perfect high pressure water mist system that can be installed quickly with a minimum of fuss but a maximum of protection for you and your property.
Kontaktinformationen
4 Abbey Wood Road, ME19 4AB, Kent, Vereinigtes Königreich
- 0808 122 3344
- sales@imist.com
- imist.com
4,8
Hervorragend
283 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Professional and knowledgeable
Matt was professional, knowledgeable and kept me up to date with eta and progress on site. Would recommend him highly
16. April 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Sally,
Thanks for taking the time to leave us a review. I'm so pleased to hear that Matt was professional, knowledgeable and informative during your appointment.
I'll be sure to pass your kind recommendation on to Matt, and the wider team.
-iMist
IMist fire suppression system
New fire regulations meant fitting a fire suppression system to our holiday let in Scarborough. The iMist system was recommended by the fire risk assessor. The product is very high quality, as is the friendly and helpful service, from the initial salesman, though the installation design service and the installation teams. Not cheap, but would definitely recommend. Graeme Philp, customer reference number 2417343.
5. April 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Graeme,
Thank you for taking the time to leave us a review.
I'm so pleased to hear that you've had such a positive experience with our team from the initial contact, right through to installation.
I'll be sure to pass your kind feedback and recommendation on to all involved in your project.
-iMist
Excellent service from the install…
Excellent service from the install engineer Michael Bradburn and Great communication and correspondence from Samantha. The over all process was made very simple, will definitely recommend and use again for upcoming projects.
5. April 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Thomas,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Micheal provided excellent service during your installation and that Samantha maintained excellent communication and correspondence.
I'm also pleased that you found the process simple and that you would recommend us for upcoming projects. We look forward to working with you again soon.
-iMist
Excellent Annual servicing
As part of the annual servicing, Matt has done a great job being efficient and informative. Highly recommended.
Q. 183365
20. März 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Moor,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Matt did a great job during your annual servicing appointment and was efficient and informative.
I'll be sure to pass your kind recommendation on to the team.
-iMist
IMist Service
I had iMist undertake their annual service (Q2111009-5). Matt the engineer was courteous, professional and very professional. All great service.
22. März 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Good afternoon,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Matt was courteous, and professional during your servicing appointment.
-iMist
Annual Service
The guys were polite, helpful and efficient
5. März 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi,
Thanks for taking the time to leave us a review.
I'm pleased to hear our engineers were polite, helpful and efficient during your appointment.
-iMist
Annual Service
We were warned about the annual service well in advance and had the engineer, Matt, visit today.
He was great, very knowledgable and answered all our questions. definitely recommend.
Q160341 - 2024
13. März 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Joao,
Thanks for taking the time to leave us a review.
I'm so pleased to hear you were given advanced warning of your servicing appointment. It's also great to hear that Matt was very knowledgeable and able to answer your questions.
I'll be sure to pass your kind words and recommendations on to the team.
-iMist
Imist have performed very well at both…
Imist have performed very well at both 1st and 2nd fix. Special shout out to our engineer Peter who was very helpful and productive when on site.
11. März 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Lewis,
Thanks for taking the time to leave us a review.
I'm pleased to hear that we performed well at both 1st and 2nd fix and that Peter was helpful and productive on site.
I'll be sure to pass your kind words on to the team.
-iMist
imist
Sam and Jack, the engineers were very professional, tidy and polite. I would have given a 5 star review but the schematics were diffficult to understand and explanations could have been clearer.
Q2316177
Sam and Jack
7. März 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Martin,
Thanks for taking the time to leave us a review.
I'm pleased to hear that you had a good experience with our engineers, Sam and Jack and that they were professional and polite. I'll be sure to pass your positive feedback on to the team.
I'm sorry to hear that you found our schematics difficult to understand. We carry out regular reviews of our documentation and will include your feedback in our review, as we are constantly looking to improve.
-iMist
Had a system installed today by Rhys…
Had a system installed today by Rhys and his colleague, in Glasgow, the service was first class, impressed by their work, timely and completed in jig time, let’s hope the system is never required, but I must admit it has given me another level of comfort knowing my property is protected by iMIST, thanks Rhys and co.
Q 2417563
5. März 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Noel,
Thanks for taking the time to leave us a review.
It's great to hear that Rhys and Lewis provided you with first-class service, and impressed you with their work. I'm pleased to hear you can rest comfortably knowing that you and your property are protected. I'll be sure to pass your wonderful feedback on to Rhys, Lewis, and the team.
-iMist Team
Big improvement
Having not had a great experience previously with I mist, the team I dealt with this time were efficient and Cammy the service engineer was excellent. He noted the state our ceiling was left in from installation and passed that on to head office who are now hopefully arranging for it to be fixed.
26. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Moira,
Thanks for taking the time to leave us a review.
I'm sorry to hear that your first experience with us wasn't great, but I'm pleased that Cammy was able to turn this into a positive experience with you.
I'll be sure to pass your kind words on to the team and also ensure they are aware of the damage to your ceiling.
-iMist Team
Positive iMist Experience
Overall experience with iMist has been positive.
Installation, servicing and quality of product is very good.
This years service was no different. Matt was excellent - professional, prompt and friendly.
Getting service arranged was simple and convenient.
Q17-0979
26. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi David,
Thanks for taking the time to leave us a review.
I'm pleased to hear that your overall experience with us has been positive and that Matt was professional, prompt, and friendly.
I'll be sure to pass your kind feedback on to the servicing team..
-iMist
IMist Service Engineer - Matt
Service Engineer Matt called to do annual service on full IMist system and was excellent, very professional and knowledgeable. He was able to answer all questions and was a great help. He was very courteous and polite.
Project reference number: Q22-11652
23. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Bernard,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that you had such an excellent experience with Matt, our servicing engineer, who was professional and knowledgeable.
I'll be sure to pass your feedback on to the team.
- iMist Team
Professional Engineers
Engineers phoned in advance to give us 30min notice and we when they were in the house they were professional and friendly. Service carried out quickly and with no issues at all.
S2213089 engineers name: Peter
21. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi J Strachan,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Peter and his colleague phoned you ahead of their visit and that they were friendly and professional, carrying out your service quickly with no issues.
I'll be sure to pass your kind feedback on.
-iMist Team
Matt was friendly and professional
Matt was friendly and professional. Took the trouble to answer all our questions with patience and good humour. I have no hesitation in recommending him and iMist.
Q219508
21. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Mary,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Matt was friendly, patient and able to answer your questions with good humour during your appointment with us.
I'll be sure to pass your kind words and lovely recommendation on to the team.
-iMist Team
Ref Q19-5059
Ref Q19-5059.
Services are not cheap but it was done very efficiently by Brad.
16. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Brian,
Thanks for taking the time to leave us a review.
I'm pleased to hear that your service was completed efficiently by Brad.
-iMist Team
The engineer was very helpful
19. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Stephen,
Thank you for taking the time to leave us a review.
I'm so pleased to hear the engineer was helpful during your appointment.
- iMist Team
First service by iMist
We had our service with Matt on Feb 1. He was puctual and professional. He clearly explained to us what we needed to know since it was our first time having fire suppression system at our house. (Q208051)
1. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Maggie,
Thanks for taking the time to leave us a review.
I'm so pleased that Matt was punctual and professional during your servicing appointment and clearly explained the system to you.
I'll be sure to pass your kind feedback on.
-iMist Team
Peter and Co.
Peter and his apprentice (i’m so sorry i’ve forgotten your name!) were out to us today to help move our imist system. The two of them were really nice and very professional. They were very friendly and both were so good around my toddler who was nosey and wanted to see what was going on. Thank you both again.
8. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Aimee,
Thank you for taking the time to leave us a review.
I'm so pleased to hear Peter and his colleague were nice and professional during your appointment today, as well as being friendly with your toddler. I'll be sure to pass your lovely feedback on to them.
-iMist Team
Matt arrived early which was perfect…
Matt arrived early which was perfect for us and completed in good time. A very affable chap and a credit to iMist.
7. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Martin,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Matt arrived at your appointment early and completed the job in good time. Your feedback is valued, and I will be sure to pass your message on to the team.
Thanks again.
-iMist Team
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