We work as a main contractor and rely on our subcontractors to react when we need them too. iMIST done exactly that on a project that had many issues and hurdles to straddle. A big thanks to Luis who... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We are architects and iMist provided a CPD on their product and an update on water suppression systems / legislation around them. Eddie was helpful and informative during the talk. We would recommen... Mehr ansehen
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Nick was very professional and explained the service process to me in detail. He was on time and left everything tidy after the job was completed. A credit to the I mist team. Review reference Q51... Mehr ansehen
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I was reminded by the company that my unit requires servicing. The service was easy to book and the company was very accommodating with the time of the service. The engineer arrived 15 minutes early... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
iMist™ is the modern fire suppression solution replacing the heritage technology of fire sprinkler systems. It eliminates concerns over water damage, large water supply tanks, water supply upgrades and hidden maintenance costs. We offer the perfect high pressure water mist system that can be installed quickly with a minimum of fuss but a maximum of protection for you and your property.
Kontaktinformationen
4 Abbey Wood Road, ME19 4AB, Kent, Vereinigtes Königreich
- 0808 122 3344
- sales@imist.com
- imist.com
4,8
Hervorragend
283 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very efficient
Very efficient, friendly, and prompt. Would definitely recommend.
6. August 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi David,
Thanks for taking the time to leave us a review.
I'm glad to hear that you found us to be efficient, friendly and prompt.
Thanks for your kind recommendation.
-iMist
Both iMist teams (1st and 2nd fix) have…
Both iMist teams (1st and 2nd fix) have been really professional and pleasant to work with. David and Jordan (van 10) completed the installation last week. They were really well informed about the system and were happy to answer any questions I had. As were the project co-ordinators I dealt with (most recently Samantha Mint).
Whilst installing a sprinkler system on our property was something my local planning department insisted we do and therefore an unexpected and unwanted additional cost, I would recommend iMist and the service they provide.
2. August 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Good afternoon,
Thank you for taking the time to leave us a review.
I'm so pleased to hear that you have found us pleasant to deal with throughout your installation and that the engineers who completed your 1st and 2nd fix were well-informed and ready to answer your questions.
It's also great to hear that Sam was pleasant to work with.
Thank you for your wonderful recommendation, I'll be sure to pass your kind words on to the team.
-iMist
Working with IMist was easy and stressfree
Working with IMist went very well. If you have to have a fire suppression system in your home/flat, it’s the one to get in my opinion. Sian Fry was excellent to work with in the project coordination team = she always got back to us in a timely manner and was very helpful and efficient. And today the install went really well with Pete. He was very friendly and professional and took the time to talk us through all the workings of unit, so that we are really happy with the system.
5. August 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Elizabeth,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that the process has gone very well for you and that you would recommend us.
It's great to hear that Sian was responsive and helpful, and that Pete was friendly, professional and able to talk you through the system and the way it works to protect you.
I'll be sure to pass your kind words on to the team.
-iMist
Imist service
Qs183373
The engineers Rhys and Mendi were polite, efficient, timely and professional when servicing our Imist system. Would recommend.
27. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hey Caroline,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Rhys and Mehdi were polite, efficient and professional when servicing your iMist system.
I'll be sure to pass your kind words on to the team.
-iMist
Sian Fry Feedback
Sian does an excellent job at juggling a complicated role! She is organised and does all she can to accommodate customer requests.
24. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Dan,
Thanks for taking the time to leave us a review.
It's great to hear that you're pleased with the service you've received from Sian. I'll be sure to pass on your kind words.
-iMist
A great experience
Matt the engineer was fast, efficient and easy to deal with. A great experience all round.
23. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hey Andy,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Matt was fast, efficient and easy to deal with, providing you with a great experience all round.
-iMist
This is a super product backed by good team
This is a super product backed by a good team.
On this occasion a service was completed by engineers Tyler and Aaron who drove all the way from Middlesborough to Milnthorpe in Lancs -several hours. A pity to invest so much in a very fast sercice process.
The system is excellent and much to be recommended.
17. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hey Stephen,
Thanks for taking the time to leave us a review.
I'm pleased to hear that you find our system and team excellent and your recommendation is appreciated.
Please note, we wouldn't ordinarily book engineers that far away to complete a service, but due to unforeseen circumstances, we needed to on this occasion.
I'll be sure to pass your kind feedback on to the team.
-iMist
Very professional
Friendly professional guys. Bryan, Stephen and Peter Q number 2316340
8. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Barry,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Bryan, Stephen and Peter were friendly and professional during your appointment with us.
-iMist
Excellent customer service
No issues with appointment being on time. Gordon the engineer was very professional and helpful. I would highly recommend. Q21-10885
3. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Louise,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Gordon was on time, professional and helpful during your appointment.
Thanks for your recommendation.
-iMist
Peter was polite and well presented
Peter was polite and well presented. He explained everything clearly and left the site clean and tidy, even rectifying something the previous engineer had missed. (Q52212914)
21. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Ellie,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Peter was polite and well-presented and left the site clean and tidy during your appointment.
I'll also be sure to look into the part that the previous engineer missed.
-iMist
Above and beyond from Michael and Gordon
Above and beyond from Michael and Gordon
19. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Alan,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Michael and Gordon went above and beyond during your appointment.
-iMist
We have just completed 2 properties…
We have just completed 2 properties with the IMist system and are absolutely delighted with the installation which went very smoothly.
Both properties were installed separately and the team always arrived on the due date and worked diligently with no mess or dramas so thank you all.
10. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Richard,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that you have had a positive experience with us and that you are delighted with your installation.
It's great to hear that the team were diligent during their appointments with you. I'll be sure to pass your kind words on to the team.
-iMist
Imist engineer Matt and Sam arrived on…
Imist engineer Matt and Sam arrived on time and were quick and tidy. Highly recommend.
6. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Gregory,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Matt and Sam arrived on time for your appointment, and were quick and tidy.
-iMist
Loved the experience with iMist from…
Loved the experience with iMist from start to finish. Special thank you to manager Sian Fry, who coordinated our not straight forward project. She managed to organize design and installation of additional nozzles in one more room on tight schedule before our move in date and clearly explain the requirements to our builders. Loved the service and the product! 5 stars!
20. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Daria,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Sian was able to provide you with a 5-Star service from start to finish, within your tight timeframe, and that you love our product.
I'll be sure to pass your wonderful feedback on to the team.
-iMist
Imist engineer always good
Imist engineer Matt and trainee Sam arrived on time, they were courteous, quick and tidy. They explained what they were doing and how the system works. Good service.
20. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Hugo,
I'm so pleased to hear that Matt and Sam were on time and courteous during your service. It's great to hear that they were also informative.
I'll be sure to pass your kind feedback on to the team.
-iMist
Great customer service
Great customer service - arranging our maintenance service was very easy and our engineers Matt and Sam were both friendly and knowledgeable. Katie :)
23. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Katie,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that you found the bookings process very easy, and that Matt and Sam were friendly and knowledgeable.
I'll be sure to pass your kind feedback on to the team.
-iMist
Amazing service from Peter and Michael…
Amazing service from Peter and Michael who are engineers on the second fix. They were very helpful and managed to finish the second fix within no time.
10. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Zakir,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Peter and Michael were helpful during your second fix appointment and could complete it quickly for you.
-iMist
Highly recommend
Professional, informative and enjoyable CPD and very well thought through product. Definitely something we will consider on our projects going forward.
1. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Lucie,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that you found our CPD professional, informative and enjoyable, and our system well thought out.
Thank you in advance for your consideration.
-iMist
Good service
Easy scheduling, prompt responses. Matt serviced our flat in a very professional manner.
12. März 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Oli,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that you found our appointment scheduling easy, and received prompt responses from the team. It's also great to hear that Matt was very professional during your servicing appointment.
-iMist Team
Matt provided a Five Star service. Excellent
Matt was our technician today. He was very efficient, polite and professional. A pleasure to deal with and kind enough to explain in more detail how the iMist system worked.
An excellent service, and Matt in particular is highly recommended. Thank you.
18. April 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Theodore,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Matt was efficient, polite and professional during your servicing appointment.
I'll be sure to pass your wonderful feedback and recommendation on to Matt, and the wider team.
-iMist
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