We work as a main contractor and rely on our subcontractors to react when we need them too. iMIST done exactly that on a project that had many issues and hurdles to straddle. A big thanks to Luis who... Mehr ansehen
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Das sagen Bewerter
We are architects and iMist provided a CPD on their product and an update on water suppression systems / legislation around them. Eddie was helpful and informative during the talk. We would recommen... Mehr ansehen
Unternehmen hat geantwortet
Nick was very professional and explained the service process to me in detail. He was on time and left everything tidy after the job was completed. A credit to the I mist team. Review reference Q51... Mehr ansehen
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I was reminded by the company that my unit requires servicing. The service was easy to book and the company was very accommodating with the time of the service. The engineer arrived 15 minutes early... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
iMist™ is the modern fire suppression solution replacing the heritage technology of fire sprinkler systems. It eliminates concerns over water damage, large water supply tanks, water supply upgrades and hidden maintenance costs. We offer the perfect high pressure water mist system that can be installed quickly with a minimum of fuss but a maximum of protection for you and your property.
Kontaktinformationen
4 Abbey Wood Road, ME19 4AB, Kent, Vereinigtes Königreich
- 0808 122 3344
- sales@imist.com
- imist.com
4,8
Hervorragend
283 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Ask for Megan
I was going to write a review praising Megan but the previous review sums it up perfectly. Patient, helpful and fast with responses and quotes. Top work.
28. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Dominic,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Megan was patient, helpful and quick in her responses.
I'll be sure to pass on your kind words to Megan, and the team.
-iMist
Brilliant customer Service !
Brilliant customer Service !
23. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Jacek,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that we have provided you with brilliant customer service.
-iMist
Megan Grebbell at iMist is just great
Megan Grebbell at iMist is just great, Polite, courteous, patient and able to get things done quickly and efficiently. If you want help at iMist, just ask for Megan.
16. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Richard,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Megan was polite, courteous and patient, and able to get things done efficiently for you.
I'll be sure to pass your lovely feedback on to Megan, and the wider team.
-iMist
Annual service
Great service . Quick and efficient . Service was done by Mehdi . He was polite and courteous . Thank you. Great all round experience .
Service no 5218825
14. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Anne,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Mehdi was polite and courteous during your service and was able to provide you with a great experience.
I'll be sure to pass your kind words on to the team.
-iMist
Joe and Ethan arrived on time were…
Joe and Ethan arrived on time were charming and thoughtful and completed the service S183041 efficiently - good service!
13. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi David,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Joe and Ethan were charming and thoughtful during your service and were able to complete it efficiently.
-iMist
i Mist annual check
John Ashdown arrived on time asked if we wanted him to take his boots off-grt start! quick tidy work v pleasant manner. and final reminder on shut down procedure.
10. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Shelagh,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that John was quick, tidy and very pleasant.
-iMist
Efficient and friendly service.
Efficient and friendly service.
12. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Caroline,
Thanks for taking the time to leave us a review.
I'm pleased to hear that you received a professional and friendly service.
-iMist
Efficient IMist service
Engineer John Ashdown attended on time and efficiently undertook a service of our IMist pump and inspected the spray heads. Happy with the customer service
12. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Wim,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that John attended on time and efficiently carried out your service.
I'll be sure to pass your kind words on to the team.
-iMist
Very quick and easy
Very quick and easy. Thank you!
Ref: S218962-2024
12. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Claire,
Thanks for taking the time to leave us a review.
I'm pleased to hear that you found the process quick and easy.
-iMist
Lovely guys very accommodating
Lovely guys very accommodating
12. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hello,
Thanks for taking the time to leave us a review.
I'm pleased to hear that the team were lovely and very accommodating.
-iMist
S207889-2024
S207889-2024, Engineer name - John Ashdown. Quick and efficient service. Arrived on time, left without making a mess. Was able to finish the service quickly. John was friendly and informative. Thank you. Tahir Miah
19. November 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Many thanks Tahir for your comments. We will pass on your kind words to our Engineer John.
Management
Napisalem poczatkowo Bardzo negatywna recenzje jako że już raz kiedys w podobnym serwisie zostalem Oszukany wiec jak po godzinie nikt nie zadzwonil stwierdzilem ze to scam , po tym jak wcisnalem wyslij recenzje lekarz zadzwonil i wystawil wszystko Dokladnie tak jak prosilem - a wiec —-> POLECAM 😜🍀 I Duzo zdrowia zycze
28. November 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Aleksandra,
Please send an email to contactimist@imist.co.uk detailing your Q number and project address, along with further details of your concerns to allow us to look into this.
-iMist
Old school good service
Efficient, professional, courteous and informative.
28. November 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Tony,
Thanks for taking the time to leave us a review.
I'm pleased to hear that the team were efficient, professional, courteous and informative throughout the process.
I'll be sure to pass your kind words on to the team.
-iMist
Mist suppression service
Rang on route and gave an ETA.
Got job completed promptly
26. November 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Nigel,
Thanks for taking the time to leave us a review.
I'm pleased to hear that the engineers called you while they were en route to inform you of their arrival time, and that they were able to complete the job promptly.
-iMist
iMist Annual Service (5195631)
The engineers arrived on time and serviced and checked the whole system, explaining fully what they done. They were polite and all left clean and tidy.
Thank you Joe and Ethan
22. November 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Simon,
Thanks for taking the time to leave us a review.
I'm pleased to hear that the engineers arrived on time to service your system and were able to explain the process.
I'll be sure to pass your kind feedback on to the team.
-iMist
Antwort von iMist Fire Suppression
Hi Simon,
Thanks for taking the time to leave us a review.
It's great to hear that the team were on time and very reliable.
-iMist
Efficient worker
The service engineer arrived prompt and on time and was efficient with his job. All done within 30 minutes.
19. November 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Laura,
Thanks for taking the time to leave us a review.
I'm pleased to hear that the engineer arrived promptly and efficiently at your appointment.
I'll be sure to pass your positive feedback on.
-iMist
Recent service & past installation.We recently had a service on our imist…
We recently had a service on our imist sprinkler system in our house. Jack, the engineer was professional, gave us some advice on water pressure to the sprinkler pump unit & left us confident that all was working well.
Our water pressure was near 6 bar, which is too high so Jack suggested we put a pressure reducing valve in. We did this & have lowered the pressure as recommended.
The installation team had not noted the water pressure at the time of installation, which they should have done. At the time of our installation, the engineers did not carry a hoover or clear up after themselves, which was company policy we were told. Not ideal if the installation is in your home.
We were not happy with the first installation team, so a better team was sent out to deal with a couple of issues & get the system up & running.
Overall, good experience. But I think if you are retro fitting in someone's house, you need to do the plumbing & electrical prep work too. Our prep wasn't perfect as the electrician hadn't had any dealings with the imist system before. Imist give you some instructions, but they were not clear enough in my opinion.
Hopefully, we will never see the system in operation, but its there if we need it.
18. November 2023
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Mark,
Thank you for taking the time to leave us a review.
I'm pleased to hear that you were pleased with Jack, one of our servicing engineers, during your servicing appointment and that he was able to provide you with some advice and information on the system.
I am, however, sorry to hear about your concerns about the tidiness of the installation process and will pass this on to the wider team for investigation. I have looked into your commissioning documents and can see that the pressure was noted at the time of installation, but has since increased, which triggered the recommendation for a pressure reducing valve. We have also listened to our customers' concerns around the prep work involved with the plumbing and electrical requirements and now offer a package for these components to hopefully make the lives of our future customers easier.
I am pleased that you have had a positive experience overall and that you can have a little more peace of mind with the system installed.
Thanks again, iMist.
iMIST’s service is excellent…
iMIST’s service is excellent-friendly and efficient in organising the annual service and then engineers turn up on time and do a great job. Thank you John Ashdown! Really pleased.
4. November 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Tracy,
Thanks for taking the time to leave us a review.
I'm pleased to hear that you found the process friendly and efficient and that John was on time and did a great job.
I'll be sure to pass your kind words on to the team.
-iMist
Antwort von iMist Fire Suppression
Hi Sean,
Thanks for taking the time to leave us a review.
I'm pleased to hear that your service was timely and efficient.
-iMist
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