We work as a main contractor and rely on our subcontractors to react when we need them too. iMIST done exactly that on a project that had many issues and hurdles to straddle. A big thanks to Luis who... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We are architects and iMist provided a CPD on their product and an update on water suppression systems / legislation around them. Eddie was helpful and informative during the talk. We would recommen... Mehr ansehen
Unternehmen hat geantwortet
Nick was very professional and explained the service process to me in detail. He was on time and left everything tidy after the job was completed. A credit to the I mist team. Review reference Q51... Mehr ansehen
Unternehmen hat geantwortet
I was reminded by the company that my unit requires servicing. The service was easy to book and the company was very accommodating with the time of the service. The engineer arrived 15 minutes early... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
iMist™ is the modern fire suppression solution replacing the heritage technology of fire sprinkler systems. It eliminates concerns over water damage, large water supply tanks, water supply upgrades and hidden maintenance costs. We offer the perfect high pressure water mist system that can be installed quickly with a minimum of fuss but a maximum of protection for you and your property.
Kontaktinformationen
4 Abbey Wood Road, ME19 4AB, Kent, Vereinigtes Königreich
- 0808 122 3344
- sales@imist.com
- imist.com
4,8
Hervorragend
283 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Matt was professional and explained…
Matt was professional and explained clearly what he had to do
7. November 2023
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Mr U Pandya,
Thank you for taking the time to leave us a review.
I'm pleased to hear that Matt was professional during your appointment and could explain the process clearly.
-iMist
The lads were great that showed up
The lads were great that showed up. Really helpful and cleaned up after themselves. However the equipment (pump) is garbage.
6. November 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hello,
Thank you for taking the time to leave us a review.
I'm sorry to hear that you're unhappy with the pump. If you could email the team at contactimist@imist.co.uk then we'd be happy to address your concerns.
I am however pleased to hear that the team on site were helpful and tidy during your appointment with us.
-iMist
Another great yearly service arrive on…
Another great yearly service arrive on time and keep you updated all the way. John was great would highly recommend
Karen
St Margaret’s
4. November 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Karen,
Thanks for taking the time to leave us a review.
I'm pleased to hear that John arrived at your appointment on time and kept you updated throughout your service.
I'll be sure to pass your kind words on to the team.
-iMist
All good with Tom being very…
All good with Tom being very professional.
14. November 2023
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Greg,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Tom was very professional during your appointment.
-iMist
Q20-7919
Q20-7919 - Brad
Professional, courteous and efficient 1st service with helpful guidance on system, friendly and prompt
26. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Paul,
Thanks for taking the time to leave us a review.
I'm pleased to hear that Brad was courteous and efficient during your servicing appointment and was able to provide your guidance on the system.
i'll be sure to pass your kind words on to the team.
-iMist
Ref Imist Service
Ref: QS 2314573 John Ashdown Imist service.
Great service, great product, John arrived promptly, explained in detail the system and what he did to service it. Very friendly and efficient.
24. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Guy,
Thanks for taking the time to leave us a review.
I'm so pleased that you found our product and the service you received great.
It's also lovely to hear that John arrived promptly and explained the system in detail as well as the servicing process.
I'll pass your kind feedback on to the team.
-iMist
Very polite and efficient service
Very polite and efficient service. Arrived exactly on time, even called beforehand to inform of ETA. John Ashdown was the engineer and was was friendly and tidy.
Code: QS218725
18. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Liam,
Thanks for taking the time to leave us a review.
I'm pleased to hear that John provided you with a polite and efficient experience. It's great to hear that he arrived on time and gave you an ETA prior to his arrival.
I'll be sure to pass your kind words on to John and the team.
-iMist
Ceiling sprinkler annual service
The engineer was on time professional and explained what he did during the annual service of the sprinkler system QS19 4277-2024 John Ashdown
18. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Richard,
Thanks for taking the time to leave us a review.
I'm pleased to hear that John was on time, professoinal and informative during your servicing appointment.
I'll be sure to pass your kind words on to the team.
-iMist
Excellent experience
Excellent experience. The engineers (Michael Bradburn Leigh Kellock) were fantastic. Super professional, fixed our pump issue and really friendly to top it off - thank you!
16. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Good morning,
Thank you for taking the time to leave us a review.
I'm so pleased to hear that Michael and Leigh were fantastic during your appointment.
It's great that they were friendly and able to fix the issue with your pump. I'll be sure to pass on your kind words to the team.
-iMist
The engineer was on time and worked…
The engineer was on time and worked very efficiently.
9. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Adam,
Thanks for taking the time to leave us a review.
I'm pleased to hear that the engineer was on time and efficient while working on your project.
-iMist
Very helpful
There was a power cut on my street and the alarm was sounding on the compressor unit. I got through to Luis who was very helpful and talked me through what to do.
5. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Paul,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Luis could support you and talk you through what to do with your iMist unit during your power cut.
I'll be sure to pass your feedback on to the team.
-iMist
Fantastic company to deal with
Fantastic company to deal with, Louis Frost who programmes everything in has been a godsend throughout the build and the fitter Chad Blakeway and his squad have also been fantastic helping out wherever they can, they are a credit to IMist and I look forward to continuing the relationship on future projects
1. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hello,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Luis and Chad have been fantastic throughout the project and that you have been happy with the service they have both provided.
I'll be sure to pass your kind words on to the team. We look forward to working with you in the future.
-iMist
Superlative Service
We had our Fire Suppression system serviced today. What a truly wonderful experience. The engineer who attended (Zak) is a credit to his Company. I could not have wished for anything to go more smoothly. From his arrival time, which was spot on, to the full completion of the work. The explanation of the work undertaken from start to finish. His customer service skills impeccable. Well done Zak and iMist Q195522.
Also the method of booking the service and being kept informed could not have been better. Very important people behind the scenes contributing every step of the way. A very satisfied customer.
18. September 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi David,
Thanks for taking the time to leave us such a wonderful review.
I'm so pleased to hear that Zak was able to provide such amazing service for you today and leave you impressed.
It's great to hear that you found the process smooth, were informed throughout the entire service and left satisfied after your appointment.
I'll be sure to pass your wonderful words on to the team.
-iMist
Excellent service - Q206116-2024
Sam arrived when expected, was very efficient, explained the working of the system and advised that everything was operating properly, thank you.
18. September 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Mr Etches,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Sam arrived on time, was efficient and was able to explain the way the system operates for you.
- iMist
Great service
Rhys the engineer was friendly, helpful and totally professional.
10. September 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Robert,
Thank you for taking the time to leave us a review.
I'm so pleased to hear that Rhys was friendly, helpful and professional during your appointment with us.
-iMist
Matt did a very efficient service
Matt did a very efficient service, which was welcome after a challenging install. Service Q21-10674
25. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Sally,
Thank you for your feedback.
I'm sorry to hear that your install was challenging. I am however please to hear that Matt was able to service your system efficiently.
-iMist
The service from start to finish was…
The service from start to finish was seamless, Michael, our engineer was very knowledgeable and nothing was any trouble for him.
I would highly recommend using iMist.
18. März 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Derek,
Thanks for taking the time to leave us a review.
It's great to hear that your service was seamless from start to finish and that he was knowledgeable and happy to help.
Thank you for your kind words and recommendation, I'll be sure to pass this on to the team.
iMist
First time we’ve used this company
First time we’ve used this company. On the day of service it all went well. Jack B the Engineer was helpful and courteous. Organizing the appointment was tedious, but finally sorted out.
20. August 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Janet,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that our engineer, Jack, was courteous and helpful during your servicing appointment.
I'm sorry to hear that you found the process of organising your appointment tedious, but I am pleased to hear that we were able to resolve this for you.
-iMist
Thank you iMist.
What a refreshing change to find a company that looks after the individual as well as delivering the product you need. Sian Fry at iMist was super helpful, efficient, professional and a joy to deal with. The iMist components package saved times sourcing everything too. The installation team were friendly and knew exactly what they were doing. Thank you iMist for a job well done.
21. August 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Allyson,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Sian and our installation team provided the helpful and professional service you needed. It's great to hear that our components package saved you time too.
We appreciate your kind words and will be sure to pass them on to the team.
-iMist!
Great service Q2418697
Our allocated engineer Michael was really lovely and a true problem solver. Our house was quite a challenge and he worked really well with our builder to find a solution that caused minimal disruption. He was courteous, and provided a very efficient and effective service.
20. August 2024
Bewertung ohne vorherige Einladung
Antwort von iMist Fire Suppression
Hi Emma,
Thanks for taking the time to leave us a review.
I'm so pleased to hear that Micheal worked with your builder to solve the issues that arose on your project.
It's great to hear that he was courteous, efficient and effective.
I'll be sure to pass your kind words on to the team.
-iMist
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