Innocent Driver have been amazing from beginning to end. I hadn't heard of this company before but after using this company, I would totally recommend them to anyone who has had an accident that wasn... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Innocent driver were super helpful, during a time which was causing me a lot of uncertainty. All of the team who helped me were super attentive and dealt with everything seamlessly. Would highly recom... Mehr ansehen
Unternehmen hat geantwortet
When our car was written off by another driver whilst my 18 year old daughter was driving Innocent Driver too all the stress out of dealing with the accident as they managed the whole process. We had... Mehr ansehen
Unternehmen hat geantwortet
I was recommended Innocent Driver by Little Knocks in South Ruislip after the at-fault driver decided they wanted to go through insurance rather than settle the repair costs directly, and I’m re... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Unfallversicherung
- auch in
- Anwalt für Personenschäden
- Karosseriewerkstatt
- Kfz-Reparatur und -Wartung
- Rechtsschutzversicherung
- Rechtsservice für Bagatellschäden
Vom Unternehmen geschrieben
We take the pain out claims for non-fault drivers. If you’ve been in a road traffic accident that wasn’t your fault, Innocent Driver is here to make the process simple, fast and stress-free. We’ll arrange the repair of your vehicle, provide a like-for-like replacement car to keep you on the road, and manage the full claim on your behalf. Our service is completely free to use – we recover the costs directly from the at-fault insurer, meaning you don’t pay an excess and your no-claims bonus should not be affected. We also work with a panel of experienced injury solicitors who can support you if you’ve suffered an injury as part of your accident. From your first call through to completion, our focus is on clear communication, expert handling and outstanding customer service – so you can get back to normal as quickly as possible, without being left out of pocket. We help passengers, motorcycle riders, pedestrians and cyclists too. So if you're involved in an accident on the road, make us your first port of call.
Kontaktinformationen
Vereinigtes Königreich
- 08003688928
- info@innocentdriver.com
- innocentdriver.com
4,9
Hervorragend
842 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I had Abbie to help me and was such a…
I had Abbie to help me and was such a lovely straight forward process, and Abbie was very helpful
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Innocent Driver
Really glad to hear the process felt straightforward Olivia, and that Abbie looked after you so well.
I’ll be sure to pass your kind comments on to her, she’ll be really pleased to hear them 😇🚙
Antwort von Innocent Driver
Great to hear everything was nice and straightforward for you Marc, that’s exactly what we aim for. Thanks for taking the time to leave a review, it's appreciated.
Great help
Amy helped with my claim, and kept me updated throughout.
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Innocent Driver
Thanks for your feedback Cameron. Really appreciate you taking the time to rate us, it means a lot to the team 😇🚙
Best for no fault accidents
I have received outstanding service from a very professional team especially Abbie and Olivia who have been very patient and helpful in every way. I would recommend this company to anyone who has been in a no fault accident.
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Innocent Driver
Thanks for your feedback Rose. Delighted to hear you received such a positive experience and that the team looked after you so well. I'll be sure to pass your comments on.
Great job by all the staff they…
Great job by all the staff they supported me through the process efficiently to get my car sorted and also to get my compensation. Highly recommend.
13. März 2026
Antwort von Innocent Driver
It’s great to hear the team were able to support you through the process and get everything sorted with both your repairs and compensation.
Thanks for the recommendation too, it means a lot to the whole team 😇🚙
Very efficient
Very efficient, kept in contact and updated me with every detail. Very quick service.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Innocent Driver
Thanks so much for the review, we really appreciate you taking the time to share your experience.
I’m really pleased to hear the team kept you updated throughout and that everything was handled quickly and efficiently. That’s exactly the service we aim to provide.
😇🚙
Very helpful
Very helpful, friendly but professional, realising that it was a stressful time for me. It was good to have contact with same person(Bex) throughout the experience. She was able to lead me through process of uploading photos & documents & sending electronically
20. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Innocent Driver
Thanks so much for the lovely review Moira. I’m really pleased to hear Bex was able to support you through the process and make things easier at what can be a stressful time. Having the same person guiding you from start to finish is something we know makes a big difference. Very glad to hear it was helpful for you 😇🚙
They were really helpful with the…
They were really helpful with the arrangement of getting my car fixed as well as hiring a courtesy car. Their response times were very fast and made the process so much easier for me, in particular Jenny was extremely helpful throughout this whole process
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Innocent Driver
Thanks so much for the great review Akash. I’m really pleased to hear the team were able to arrange your repairs and a replacement hire car quickly, and that the process felt straightforward for you.
I’ll be sure to pass your kind comments on to Jenny, she’ll be delighted to hear them 😇🚙
Innocent driver and my claim handler…
Innocent driver and my claim handler Cathy were just fantastic from the start to the end settlement of my claim. Removed all the stress and hassle from the process for me.
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Innocent Driver
I’m really pleased to hear Cathy looked after you so well Paul, and helped remove the stress from the whole process. That’s exactly what we aim to do, take the hassle away so you can just get back to normal.
I’ll be sure to pass your kind comments on, Cathy will be delighted to hear them 😇🚙
Happy with the service
The insurance company that represented SCS who's driver hit my van wasn't very forth coming but Innocent Driver kept on messaging and emailing them until it was resolved and they kept me informed all the way through.
9. März 2026
Antwort von Innocent Driver
Thanks so much for the review Karl, we really appreciate you taking the time to share your experience.
Situations like that can sometimes take persistence. I’m really pleased to hear the team kept things moving and continued to push the other insurer until everything was resolved 😇🚙
Good experience
Good experience. I was recommended the company and am impressed. Great communication, a relief not to have to speak to a foreign call centre. They were helpful and when there was a problem persisted and didn’t forget me. Also good on follow-up to make sure everything was going smoothly. A relief compared to so many British companies.
6. März 2026
Antwort von Innocent Driver
Thanks so much for the lovely review, we really appreciate you taking the time to share your experience.
I’m really pleased to hear you were recommended to us and that the team’s communication and follow-up made the process easier for you. Keeping people updated and making sure nothing gets forgotten is something we take seriously, so it’s great to hear that came through in your experience.
Thanks again for the kind feedback and for trusting us to help.
😇🚙
You made it easy to get in touch with…
You made it easy to get in touch with the person who caused the accident and you dealt with it with ease saving me from the hassle of going through the process of getting it dealt with soon
6. März 2026
Antwort von Innocent Driver
Thanks so much for the review, we really appreciate you taking the time to share your experience.
I’m really pleased to hear the team were able to make the process straightforward and take the hassle out of dealing with the other driver and their insurer.
Thanks again😇🚙
Legends
Chris handled my claim with absolute ease, always provided me with updates and I didnt even have to chase up. Nothing was too much trouble and also had a courtesy car the very next day. Would 100% recommend
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Innocent Driver
Thanks so much for the great review, we really appreciate you taking the time to share your experience.
I’m really pleased to hear Chris made the process so straightforward and kept you updated throughout, without you needing to chase for anything. That’s exactly the level of service we aim to provide.
It’s also great to hear the courtesy car was arranged so quickly. I’ll be sure to pass your kind comments on to Chris.
Thanks again for the recommendation, it means a lot to the whole team.
😇🚙
The other driver went AWOL but these…
The other driver went AWOL but these guys kept me informed and it got sorted
6. März 2026
Antwort von Innocent Driver
Thanks so much for the review, we really appreciate you taking the time to share your experience.
Situations where the other driver disappears can be frustrating, so I’m really pleased to hear the team kept you informed and helped get everything sorted for you.
If you ever need advice in the future, we’re always here to help.
😇🚙
I found the entire process very stress…
I found the entire process very stress free thanks to Jenny, she was the assigned handler throughout the whole process. Kept me posted and checked in now and then to ensure things are going as they should.
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Innocent Driver
Thanks so much for the lovely review Aleksandra, we really appreciate you taking the time to share your experience.
I’m really pleased to hear the process felt stress free and that Jenny kept you updated throughout. Having one dedicated handler looking after things from start to finish is something we believe makes a real difference, so it’s great to hear that came through in your experience.
I’ll be sure to pass your kind comments on to Jenny, she’ll be delighted to hear them.
😇🚙
A great service - highly recommend
I used innocent driver for a non fault accident I had in my GTI. From start to finish I was kept informed via email on progress, made aware of 3rd party insurance perspectives and provided with courtesy car and compensation promptly. Cathy in particular has been helpful and professional throughout. Hopefully I don’t need their services in the future but I’ll certainly keep their details and pass on to family and friends too.
2. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Innocent Driver
Thanks so much for the kind review Colin, we really appreciate you taking the time to share your experience.
I’m glad to hear the team kept you informed throughout the process and that everything from the courtesy car to the compensation was handled smoothly. I’ll be sure to pass your lovely feedback on to Cathy as well, she’ll be delighted to hear it.
Hopefully you won’t need us again, but it means a lot that you’d recommend us to friends and family. If you ever do need advice in the future, we’re always here to help.
Innocent Driver has been exceptional
Innocent Driver has been exceptional. Cathy was very helpful and provided updates at every point. Car was fixed to standards. No complaint at all and will gladly recommend.
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Innocent Driver
Thanks so much Hammed. We appreciate you taking the time to leave a review and are glad to hear you'd recommend us.
The communication and service from…
The communication and service from start to finish was amazing
emails responded to very efficiently and quickly
2. März 2026
Antwort von Innocent Driver
Thanks for your review Kasim. Very much appreciated.
Great communication and the service…. Outstanding
Great communication and the service and efficiency were 10/10. From the start the start of the process to being able to get my back on the road with a courtesy car within 6 hours…. Great security with password protection and would recommend in heart beat. Thank you so much
19. Februar 2026
Bewertung ohne vorherige Einladung
These guys were brilliant to deal with…
These guys were brilliant to deal with from start to finish. It really was a completely hands off experience where they literally took care of everything. The speed at which they managed to get my car booked in for repair was unbelievable. Communication also second to none with constant updates about the repair and/or the hire car. Nothing was too much trouble - top marks from me.
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Innocent Driver
Thanks so much James. Delighted to hear we were able to get things moving quickly for you. We'll take top marks every time ☺️
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