I bought the bundle, elite, face, and neck/chest but have not used them long enough to assess how well they work. One opportunity I’ve observed is that the organization doesn’t know what I’ve alrea... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Ease in navigating the website and placing the order. Promptness in receiving the product, received earlier than stated. Reached out as I need larger cushions as the helmet is slightly too big, waitin... Mehr ansehen
I purchased 3 different products from irestore site. Other than products being really on the very expensive side in general my experiences were good. Ordering is easy, shipping is smooth, products are... Mehr ansehen
Unternehmen hat geantwortet
I’m genuinely extremely disappointed with the purchasing process. I was recommended this product through a video, and after watching it, I was bombarded with nonstop ads, emails, and texts. Not only t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fachhandel für Haarpflegeprodukte
- Haarersatz-Service
- Laden für Gesundheits- und Kosmetikprodukte
- Medizintechnikhersteller
Vom Unternehmen geschrieben
iRESTORE is the trusted leader in innovative red light therapy solutions, with over 500,000 satisfied customers. Our FDA-cleared systems combine the most powerful lasers and LEDs on the market, clinically proven to promote hair regrowth and support younger-looking skin. Harnessing the power of advanced low-level laser therapy (LLLT), our devices stimulate cells, increase cell metabolism, and improve circulation, helping you achieve fuller hair and firmer, healthier skin. From combating hair loss to reducing signs of aging, our cutting-edge technology offers a complete wellness routine. Committed to quality and customer satisfaction, we also offer a range of premium hair and skin care products to complement your journey toward a healthier, more confident you.
The Most Trusted Laser Device Brand
Vom Unternehmen geschrieben
- FDA-Cleared Technology and Dermatologist-Recommended
- Join our 500,000+ confident customers who’ve seen incredible results with iRESTORE.
Industry Leading Money-Back Guarantee
Purchase with confidence
We stand by the effectiveness of our products, offering an industry-leading guarantee:
Our advanced laser devices for hair growth come with a 12-month money-back guarantee. This extended guarantee ensures you have time to achieve real, visible results.
For our skin care devices, we offer an unmatched 100-day money-back guarantee—so you can confidently experience visibly firmer, younger-looking skin.
If you're not completely satisfied, you can return the device within the guarantee period for a refund.
Kontaktinformationen
16811 Knott Ave, 90638, La Mirada, Vereinigte Staaten
- 1-888-487-1790
- info@irestorelaser.com
- irestorelaser.com
Meet the iRESTORE Elite
3,6
Akzeptabel
1117 Bewertungen
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
New hair growth noticed after 3 months
New hair growth noticed after 3 months. Helmet stopped working, reached out to customer service. Kimberlyn helped me obtain a new helmet. Worked around my vacation plans, and kept me updated through the whole process. Very scary when an expensive product stops working, but the company stands by their product and the customer service is the best I've ever received. Thank you again Kimberlyn!!!
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi,
Thanks for the positive feedback! We're so delighted to hear that you're already seeing progress in as early as 3 months. Looking forward to hearing more great news in the following weeks. Let us know if you need anything else, and we'll be there for you in a heartbeat.
Thanks, and wishing you all the best!
I just received the helmet device
I just received the helmet device. The instructions were clear, and concise, and I started using it. The one thing I'd change: Instructions say you need to use it every other day for 16 weeks and thereafter as often as needed for optimal results. But there's a card that says you don't reach maximum grown until 18-24 months after you start using the thing. So, it's not clear how you'd know what results are optimal until after the 24th month. It's kind of contradictory. I'd think you would need to use the thing as instructed, at least until you're sure it has reached its maximum effectiveness, then you could taper off so long as it stays at the same level. Anyway, I'd try to harmonize these two stories.
19. März 2026
Antwort von iRESTORE
Hi Matthew,
Thank you for your feedback, and we’re glad you were able to start using the device easily.
We understand the confusion. The 16 weeks refers to when early results may appear, while 18–24 months is for maximum results, with consistent use recommended throughout.
We appreciate your suggestion and will use it to improve our instructions.
I’m genuinely extremely disappointed…
I’m genuinely extremely disappointed with the purchasing process. I was recommended this product through a video, and after watching it, I was bombarded with nonstop ads, emails, and texts. Not only that, but the coupon I tried to apply simply didn’t work. When I complained about this, all I was offered was a mere $50 discount. To make matters worse, the helmet didn’t arrive directly at my doorstep. When I finally found the time to go and collect it, the box was in a state of disarray. And to add insult to injury i keep getting non stop messages from them.
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Brandon,
I’m really sorry to hear about your experience, and I truly appreciate you taking the time to share this with us.
I understand how frustrating it must have been to deal with constant ads, emails, and messages. It can definitely feel overwhelming. I’m also sorry that the coupon didn’t work as expected and that the resolution offered didn’t meet your expectations.
On top of that, having to collect your order yourself and finding the box in poor condition is understandably disappointing. That’s not the kind of experience we want for our customers at all.
Your feedback means a lot to us, and we will take this into account as we work on improving both our communication and overall service. In the meantime, we can also help reduce or stop the messages you have been receiving.
Thanks again for sharing this. We really do appreciate it.
So far so good
So far so good, we’ve been using it for 3wks now to be exact, hopefully our goals will be met by your products which is to make our hair thicker and grow more. Thank you.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Sonia,
We appreciate the positive feedback. Consistency and patience are the keys. Wishing you all the best!
Great Customer Service
It is a new experience, and the CEO and the Staff are more than willing and knowledgeable about the products and how to use them. Grateful for their willingness to help "newbie" customers in the hopes of regrowing their hair.
24. März 2026
Antwort von iRESTORE
Hi,
Thank you for your kind words! Your satisfaction is our top priority, and we’re committed to ensuring that all your concerns are fully addressed. Wishing you continued success on your hair growth journey!
My restore Elite experience so far
I have been using the iRestore Elite for four days. So far it meets all my expectations. It is comfortable to wear, easy to use, and made of high quality materials. Only time will tell if it will improve the density and overall health of my hair, but if the first four days are any indication, I should be very pleased.
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi David,
We truly appreciate your positive feedback on the iRESTORE Elite device. We're delighted to hear that you're enjoying its premium design and convenience. Thank you for your support, and we wish you continued success on your hair growth journey!
The unboxing experience was impeccable
The unboxing experience was impeccable. They anticipated everything. The mask was fully charged and ready to try as soon as I received it. The instructions were easy to follow and my experience using the mask so far has been great. Highly recommend!
23. März 2026
Antwort von iRESTORE
Hi Jennifer,
Thanks for the positive feedback and we wish you all the best!
ALL 6 products I love!!!
IRestore is a great company with fantastic high quality LED products. I bought the Helmet, then the Eye Mask, then Face Mask and now I’m waiting for the Neck & Chest to be delivered. I also bought their eyebrow and eyelash serums; they work great & are safe without prostaglandins! Every single product is TOP QUALITY, highly engineered. I have the Omnilux and Dennis Gross LED masks/devices and iRestore is far, far superior. Excellent customer service as well.
14. März 2026
Antwort von iRESTORE
Hi Ann,
Thank you so much for your kind words! We’re truly delighted to hear that you’re extremely satisfied with our skin devices and that you had a great experience with our customer support team. Your satisfaction is our top priority, and it means a lot to us to know we’ve met your expectations. Wishing you all the best!
I needed extra pads as tge cap was…
I needed extra pads as tge cap was large on my head and they responded immediately and sent them out. GREAT customer service!!!
20. März 2026
Antwort von iRESTORE
Hi Lee,
Thanks for the positive feedback and wishing you all the best!
Easy transaction.
15. Jänner 2026
Antwort von iRESTORE
Thanks for the feedback and wishing you all the best!
Migraine experiment
The quality of the product is very good.
The shipping was fast and great customer service
18. März 2026
Antwort von iRESTORE
Hi Savana,
Thanks for the positive feedback and wishing you all the best!
Being quick to answer questions …
Being quick to answer questions with thoughtful suggestions. I feel confident the team works with the client.
13. März 2026
Antwort von iRESTORE
Hi Carol,
Thanks for the feedback and wishing you all the best!
Terrible Delivery and customer service
I ordered this item on 31/01/26 the company's preferred delivery provider failed to deliver it and returned it to the vendor. Although the customer care lady was polite and tried to appear helpful she did not provide any progress for over 30 days. As of 01/04/26 I have not been refunded any of the money and the company says it could take up to 72 days for the refund to be processed. This is tantamount to theft, I have reported the issue to Mastercard.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Jeff,
We sincerely apologize for the inconvenience this has caused. At this time, we are still awaiting an update from the courier regarding the international return shipping fees, which is a required step before we can proceed with finalizing your refund. Please know that your case has not been overlooked and this is currently being prioritized, and we are actively following up to expedite the process.
As soon as we receive the necessary confirmation from the courier, we will move forward with resolving your refund without further delay. We truly appreciate your patience and understanding while we work to bring this matter to a close.
prices re far too high and you want a…
prices are far too high and you want a high restock fee for a plastic helmet with red lights. After buying thousands of items on ebay 99% of the time I never complained or sent items back unless they were severely under represented, that means the seller totally tried to "Get over " by dumping damaged or inferior products.I f this product works of course I will keep it and give it praises, but the restocking fee is absolutely ridiculous.
16. März 2026
Antwort von iRESTORE
Hi Philly,
Our products are made from premium materials and are designed with advanced light therapy technology that has been carefully tested for both safety and efficacy. Each device undergoes strict quality control to ensure it meets regulatory and performance standards, which contributes to the overall cost.
Missing parts in delivery
I ordered a portable charger to go with my professional helmet. It was never delivered. I was told on the phone with customer service to send photos of what I received to an email address. Several days later and I have no response
17. März 2026
Antwort von iRESTORE
Hi Lauren,
We sincerely apologize for the inconvenience. Upon checking, your replacement is now being handled by one of our customer service representatives and is being prioritized for shipment. You should receive a shipping update within 24 to 48 hours.
In the meantime, please let us know if there’s anything else we can assist you with. Thank you for your patience.
I Restore… I live in Australia and my…
I Restore… I live in Australia and my device arrived one week after ordering!!! I couldn’t believe it. Your follow up emails have come at the perfect time and have been encouraging. I cannot wait to photograph and share my hair growth journey. 😊
16. März 2026
Antwort von iRESTORE
Hi Natasha,
Thanks for the kind words. Looking forward to hearing positive results in the coming weeks!
Ordering and delivery very efficient
Ordering and delivery very efficient. Follow up for use of device impressive
16. März 2026
Antwort von iRESTORE
Hi Christine,
Thanks for the feedback, and wishing you all the best!
Antwort von iRESTORE
Hi Daniel,
We sincerely apologize for the multiple emails you’ve received from us. We understand how frustrating that can be, and we’re actively working on improving our system to provide a smoother experience.
Please also note that the device has been effective for many users. However, results can vary, and patience and consistency are key when it comes to hair growth treatments.
We truly appreciate your understanding and wish you all the best on your hair growth journey.
Product was shipped quickly
Product was shipped quickly and received in good condition. Needed larger pads to make the helmet stronger and got quick service when emailed requesting, and they have been shipped. Great buying experience.
25. Februar 2026
Antwort von iRESTORE
Hi Jo Ann,
Thanks for the positive feedback and we wish you all the best!
Scam alert
It was extremely expensive, more than $2400, and after one year of following the instructions to a T, it hasn't done a damn thing. A scam.
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Paul,
I’m really sorry to hear about your experience. it’s completely understandable to feel frustrated, especially after investing that much and staying consistent for a full year.
While many users do see positive outcomes, results can vary significantly from person to person. Factors like the stage of hair loss, underlying medical conditions, genetics, consistency of use, and how the body responds to low-level laser therapy all play a role in effectiveness. Because of these variables, some individuals may experience noticeable improvement, while others may see minimal or no change despite proper use.
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