I learned after purchasing the product that they have a 20 or 25% restocking fee. So it is not really fully refundable. Also, when I called to ask for more information, they said they will get back... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The information on the IRESTORE website is very informative regarding expectations, both short and long term. The helmet fits well on my head vs. another high end brand that I returned since it was wa... Mehr ansehen
Unternehmen hat geantwortet
Recd my new Elite 3 days after ordering! So exciting! I have the Pro but have been wanting the Elite since it came out! I am 75 yr old female- not losing my hair but it sure has gotten so much thin... Mehr ansehen
Unternehmen hat geantwortet
I purchased the Elite version with the battery pack. You want to talk about premium? My goodness, I was so impressed with the packaging, housing, quality of this version of the product. Additionally,... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fachhandel für Haarpflegeprodukte
- Haarersatz-Service
- Laden für Gesundheits- und Kosmetikprodukte
- Medizintechnikhersteller
Vom Unternehmen geschrieben
iRESTORE is the trusted leader in innovative red light therapy solutions, with over 500,000 satisfied customers. Our FDA-cleared systems combine the most powerful lasers and LEDs on the market, clinically proven to promote hair regrowth and support younger-looking skin. Harnessing the power of advanced low-level laser therapy (LLLT), our devices stimulate cells, increase cell metabolism, and improve circulation, helping you achieve fuller hair and firmer, healthier skin. From combating hair loss to reducing signs of aging, our cutting-edge technology offers a complete wellness routine. Committed to quality and customer satisfaction, we also offer a range of premium hair and skin care products to complement your journey toward a healthier, more confident you.
Kontaktinformationen
16811 Knott Ave, 90638, La Mirada, Vereinigte Staaten
- 1-888-487-1790
- info@irestorelaser.com
- irestorelaser.com
3,7
Akzeptabel
1362 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Customer service and support was…
Customer service and support was excellent. I ordered without the discounted codes and Customer service was able to fix it for me. Also the follow up with different pad sizes was unexpected and great service.
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Marie,
Thank you so much for your kind words! We’re glad our team could help with the discount and make sure you received the right pad sizes.
We truly appreciate your feedback and are happy to hear you had such a great experience with our customer service!
DAMN- bye cellulite!
DAMN! i use these for my cellulitis on the upper thigh and lower butt, wow never seen my legs look sexy. I feel more confident- i notice results after 3 treatments! My stats- 37 female 150 lbs. Gym addict, cellulitis runs in my genes. Over the last year i notice a 70% differnce in my mucularity on my legs i consider myself quadzilla. And i lift weights, so this was depressing for me. I indulged for the purchase and I'm blown away by the results. No change in diet or gym routine. Its easy to use, easy to set up while watching tv, easy to clean, i also use it on my belly, my upper butt cheeks. I paud $450 for one belt, totaly worth it, bc i can share with my hubby. I do every 3 days for 30min on high setting
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Vita,
Thank you so much for sharing this! ❤️ We absolutely love hearing how much more confident you’re feeling and how easily the belt has fit into your routine.
It sounds like you’ve really put it to work, from your legs to your belly and glutes, and we’re thrilled that you’re seeing a difference so early in your journey. And “Quadzilla” honestly made us smile! 💪😂
Most importantly, we’re glad you feel your purchase was worth it and that you can enjoy it together with your husband. Thank you for purchasing our Sculpt LED Belt and for taking the time to share such a detailed and genuine experience. We’re cheering you on for the rest of your journey! ❤️
Antwort von iRESTORE
Hi Marisa,
Thanks for the positive feedback, and we wish you all the best!
Misleading pricing & hidden costs
Misleading pricing & hidden costs
Very disappointed with iRESTORE. As an Australian customer, it was not clearly disclosed at checkout that the price was in USD. I only discovered this after placing my order.
On top of the currency conversion and bank fees, I was hit with around AUD $420 in customs clearance/import charges. The actual cost was therefore significantly higher than expected.
When I contacted customer support, I was told that if I didn’t pay the clearance charges, the order would be returned and I would have to pay the return postage and clearance fees.
iRESTORE acknowledged that the USD pricing “was not made clearer on our website.” This should have been transparent before payment, including potential import costs for Australian customers.
29. Juli 2026
Antwort von iRESTORE
We’re very sorry to hear about your experience, Neha. We understand how frustrating it is to see additional costs after placing an order.
Our prices are listed in USD, and international orders may also be subject to local customs duties, taxes, and clearance fees, which are determined by the destination country and carrier. These charges are separate from the product price and are the customer’s responsibility under our international shipping policy.
Delivered quickly but they messed up…
Delivered quickly but they messed up importer records. So I paid taxes twice on the product. After many emails and back and forth, they finally reimbursed the second tax.
29. Juli 2026
Antwort von iRESTORE
Hi Gab,
We sincerely apologize for the inconvenience caused by the import tax. We appreciate your patience and for allowing us to make things right.
Thank you, and wishing you all the best!
Product arrived quickly.
29. Juli 2026
Antwort von iRESTORE
Hi Maggie,
Thanks for the positive feedback and we wish you all the best!
My device failed after about 16 months…
My device failed after about 16 months and true to the warranty, they replaced it. This device works!
28. Juli 2026
Antwort von iRESTORE
Hi Barbara,
We’re glad to hear that the issue with your device was resolved quickly and that it’s now working well for you.
We truly appreciate your patience and wish you all the best on your hair growth journey!
Fast shipping
Fast shipping. Good quality products.
It’s too early to verify any results but I am optimistic.
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Gail,
Thanks for the positive feedback, and I wish you all the best!
Update - fixed. Original issues with stand. Package deal not RATED to be used together & poor customer service
Update - The company finally responded to correct the situation. Thankfully it was a good compromise that could work for me. thank you!
(original post) The stand in the package they sell is not rated to hold 2 panels. It exceeds the weight and will not stand erect. They said I should 'upgrade' and purchase a new stand after I received and assembled it all. Later I was told I could keep the stand and adjust bolts to try to fix the issue myself and it was safe...just not rated for the weight!!! Also, I was supposed to receive a call and never got a response. I have emails and kept the chats / texts to prove it all. Feel free to contact me for proof.
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi,
We sincerely apologize for the frustration and conflicting information you received regarding the stand, as well as the lack of follow-up.
Please reach out to us directly with your order number and any relevant details or screenshots. We’ll review the matter closely with our team and work toward an appropriate resolution.
The company shipped my product quickly…
The company shipped my product quickly and everything seems to be working as it should.
20. Juli 2026
Antwort von iRESTORE
Hi Julie,
We appreciate the positive feedback and are delighted to hear that the device is working for you. Thanks for choosing iRESTORE, and wishing you all the best!
Great customer service!
The assistance I received by messaging your representative was great! He answered all my questions clearly. That is what made me decide on this mask.
23. Juli 2026
Antwort von iRESTORE
Hi Elizabeth,
Thank you for your kind words! We're so glad our representative was able to answer all of your questions clearly and help you feel confident in choosing the mask.
We truly appreciate your trust and hope you love your experience with it!
Antwort von iRESTORE
Hi Mike,
Thanks for your feedback! It's still very early, so it's completely normal not to see visible changes yet. With consistent use, most customers begin noticing improvements in 6-8 weeks.
We appreciate your patience and look forward to hearing about your progress!
Great Products from iRestore
I ordered the iRestore Elite helmet and I love it. I wear it every single night, and have made it part of my hair care journey. I do think that redlight/laser therapy does help with hair. I don't think it is a stand alone resolve, but a great addition to my hair care routine. I also received their hair care package with it that included shampoo, conditioner, scalp serum, and vitamins. To my surprise they all have been pretty solid quality. Overall this has been a great experience indeed :)
28. April 2026
Antwort von iRESTORE
Hi Thorny,
Thank you for sharing your experience! We're so happy to hear the iRESTORE Elite has become part of your nightly hair care routine.
We appreciate your thoughtful feedback and wish you continued success on your hair restoration journey!
Antwort von iRESTORE
Hi Miriam,
Your satisfaction is our priority! Thank you for choosing iRESTORE, and wishing you all the best.
So far I think it’s working
So far I think it’s working. Only time will tell.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi David,
Thanks for the feedback. Looking forward to hearing about positive results in the coming weeks!
Quick service & updates checking on…
Quick service & updates checking on arrival & if I had any troubles
17. Juli 2026
Antwort von iRESTORE
Hi Debbie,
We appreciate the positive feedback and wish you all the best!
I just it a weeks ago…
I just it a week ago…. Loving the feeling with Deep Sleep. Registered it make sure u look behind the panel for the serial number small numbers but it’s there under the on/ off button about 4 inches. I am excited for this adventure. Bought a mito light broke in less than 2 years they did nothing horrible experience. I hate that company.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Tamer,
Thank you for sharing your experience! We're so glad you're enjoying the deep sleep mode of our Apex Half Body LED Panel.
We're excited to be part of your wellness journey and look forward to hearing about your progress in the weeks ahead!
Antwort von iRESTORE
Hi Edward,
Thanks for your feedback. Hair growth takes time, and most users notice improvements after 3–6 months with consistent use. Patience and consistency are keys to positive results.
Thanks, and looking forward to hearing about better results in the coming weeks.
Antwort von iRESTORE
Hi Victoria,
Thanks for the positive feedback, and wishing you all the best!
This is an amazing product
This is an amazing product! Results are outstanding. Need to be consistent but totally worth the investment!
27. Februar 2026
Antwort von iRESTORE
We're delighted to hear that you're loving your iRESTORE product and are already seeing results! We look forward to hearing about your continued progress in the weeks ahead.
Thank you for sharing your experience with us!
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