I learned after purchasing the product that they have a 20 or 25% restocking fee. So it is not really fully refundable. Also, when I called to ask for more information, they said they will get back... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The information on the IRESTORE website is very informative regarding expectations, both short and long term. The helmet fits well on my head vs. another high end brand that I returned since it was wa... Mehr ansehen
Unternehmen hat geantwortet
Recd my new Elite 3 days after ordering! So exciting! I have the Pro but have been wanting the Elite since it came out! I am 75 yr old female- not losing my hair but it sure has gotten so much thin... Mehr ansehen
Unternehmen hat geantwortet
I purchased the Elite version with the battery pack. You want to talk about premium? My goodness, I was so impressed with the packaging, housing, quality of this version of the product. Additionally,... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fachhandel für Haarpflegeprodukte
- Haarersatz-Service
- Laden für Gesundheits- und Kosmetikprodukte
- Medizintechnikhersteller
Vom Unternehmen geschrieben
iRESTORE is the trusted leader in innovative red light therapy solutions, with over 500,000 satisfied customers. Our FDA-cleared systems combine the most powerful lasers and LEDs on the market, clinically proven to promote hair regrowth and support younger-looking skin. Harnessing the power of advanced low-level laser therapy (LLLT), our devices stimulate cells, increase cell metabolism, and improve circulation, helping you achieve fuller hair and firmer, healthier skin. From combating hair loss to reducing signs of aging, our cutting-edge technology offers a complete wellness routine. Committed to quality and customer satisfaction, we also offer a range of premium hair and skin care products to complement your journey toward a healthier, more confident you.
Kontaktinformationen
16811 Knott Ave, 90638, La Mirada, Vereinigte Staaten
- 1-888-487-1790
- info@irestorelaser.com
- irestorelaser.com
3,7
Akzeptabel
1362 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
The ordering process was VERY…
The ordering process was VERY misleading. I received shampoo & conditioner, serum, vitamins etc that I do not want. I ordered the Professional instead of the Elite which stretched my budget. When I placed the order the other items had 0.00 by each so I thought they were free but my card was charged for all of it.
I will return all of the items.This feels like theft to me. I would not buy vitamins from a company who manufactures red light devices without research. I chose this device based on recommendations from dermatologists I trust. Can you fix this or will you charge me to return it?
8. Juli 2026
Antwort von iRESTORE
Hi Linda,
Thank you for sharing your feedback, and we're truly sorry to hear about your experience.
We've already reached out to you directly because we'd like the opportunity to make things right. Our team is committed to finding a resolution that addresses your concerns and provides a positive outcome.
Please check your email for our message, and we look forward to working with you to resolve this as quickly as possible.
So far I have not see results yet
So far I have not see results yet, I just started but I will post back in 5-6months .
Meantime I have to say the customer service I have received has been amazing
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Claudia,
Thanks for sharing your early experience in using our device, and looking forward to hearing about positive results in the coming weeks.
Thanks, and wishing you all the best!
Amazing customer service
I just got my products and can’t wait to start using them. Service receiving my products and registration for warranty was fast and easy. The customer care team is amazing and they reply immediately. Thanks!
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Andres,
Thanks for the kind words. We're very excited to hear about positive results in the coming weeks!
Thanks and wishing you all the best!
Soo disappointed!
Soo disappointed! Purchased the Irestore Professional in 12/23. Used it faithfully as directed, storing it carefully in its original box after each use.
Disappointingly, the helmet stopped lighting up after 2.5 years. Called the company and was walked through several remedies, none of which were successful. Seems the cord attached to the helmet has a short. If the cord is in a certain position, it will light up. (I guess the original box wasn’t the safest place to store it afterall!) I assumed I could send it in and have the cord repaired but apparently they don’t do repairs for their customers. I was offered a refurbished helmet for $395 with a one-year warranty but the rep couldn’t tell me its age or why it was returned.
Previous to this experience, I was considering one of their red-light face masks, but after paying over $900, basically $360 per year, for this helmet, I am not going to gamble on another IRestore product!
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Mel,
Thank you for sharing your experience, and we're truly sorry to hear about the issue with your iRESTORE Pro device.
We understand how frustrating it is for the device to stop working after you've taken good care of it.
While the iRestore Professional is covered by a 2-year limited warranty, your device is unfortunately outside that coverage period. Since we don't offer repairs, we offered a refurbished replacement at a reduced price. Our recertified devices are carefully inspected, tested, and restored to pristine working condition, and each one includes a 1-year warranty for added peace of mind.
We understand your disappointment and appreciate your honest feedback. Thank you for giving iRESTORE a try, and we're sorry we couldn't provide the experience you expected.
Good web site & easy to understand what…
Good web site & easy to understand what I was buying.
7. Juli 2026
Antwort von iRESTORE
Hi Pike,
Thanks for the positive feedback, and we wish you all the best!
Purchasing was easy and applied…
Purchasing was easy and applied discounts. It arrived very quickly.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Pam,
We're delighted to know your order was processed smoothly. Wishing you all the best!
Great company. Great product
I’ve been using the iRestore Elite device for my menopausal hair loss for the past year. I’ve seen significant improvement in density and reduction in shedding. Additionally, the company provides great customer service and support. They are responsive and back up their product warranty if any issues
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Mindy,
Thank you for sharing your positive experience using the iRESTORE Elite device. It means a lot to know that our customer support has also been there for you when needed.
We truly appreciate your trust in iRESTORE and wish you continued success on your hair growth journey!
I just turned 60
I just turned 60, and my husband gifted me the mask, and neck and chest red therapy. Since 7/1/2026, I have noticed, the texture of my skin has improved, and feels soft yet firm, like there is suddenly more natural oils, being produced, and the collagen in my skin has been seriously boosted! BIG TIME!
Also, I have been using for 3 weeks, with the Irestore face and eye cream, and they are awesome! Love how the serum feels and spreads over and into my skin so nicely!! Highly recommend, Definitely it is worth saving for, or asking Santa for!😉
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Tabetha,
Thank you so much for sharing your wonderful experience! We're delighted to hear that you've already noticed smoother, softer, and firmer-looking skin after using the Illumina Face Mask and Neck & Chest Mask.
It's also great to know you're enjoying the Face and Eye Creams and that they've become a perfect addition to your skincare routine. Your kind words and recommendation truly mean a lot to us.
Thanks and wishing you all the best!
The iRestore is very simple to use
The iRestore is very simple to use. I look forward to seeing the results in a few months.
29. Juni 2026
Antwort von iRESTORE
Hi Lars,
We appreciate the positive feedback and wish you all the best!
Online ordering and access is quick and clear. Shipping time was order to receiving was excellent.
Website is clear and easy to use. Delivery of the goods after ordering was excellent.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Jay,
We appreciate the positive feedback and we wish you all the best!
I haven't been using it long enough to…
I haven't been using it long enough to make a comment. No hair is growing as yet.
12. Juni 2026
Antwort von iRESTORE
Hi Pamela,
Thank you for your feedback! Hair growth takes time, so it's still too early to evaluate your results. Most users begin to notice visible improvements after 3–6 months of consistent use, with optimal results typically seen after 6–12 months.
We encourage you to continue using your iRESTORE device as directed and stay consistent with your treatments. We appreciate your patience and look forward to hearing about your progress in the months ahead!
Excellent Customer Service
Very good communication with customer service and my issues were resolved in a timely manner. We are back using this great product and as stated in the past we have noticed considerable hair growth,
23. Juni 2026
Antwort von iRESTORE
Hi Michael,
Thank you for your kind words! We're delighted to hear that our customer service team was able to resolve your concerns promptly and get you back on track.
It's even more rewarding to know that you've experienced considerable hair growth with the product. We truly appreciate your continued trust and support, and we look forward to being part of your hair restoration journey.
Thanks and wishing you all the best!
I did most everything without…
I did most everything without personally talking to anyone.
25. Juni 2026
Antwort von iRESTORE
Hi Denise,
Thanks for the positive review despite of you not talking to any customer service representative.
In the meantime, please let us know if there's anything we can do for you.
Thanks and wishing you all the best!
Brilliant device, Exceptional Customer Service!
I thought my IRestore helmet was never delivered. Turns out it was accidentally delivered to my neighbor. Long story short he brought it to my house today, after his vacation. Subsequently, I had reamed IRestore staff without cause. After many apologies, and they were absolutely brilliant through my rants, I am ready to humbly start my new program with an amazing device. The packaging, instructions and device are all first class, as is their customer service. Thank you for your grace, iRestore staff!
14. Juli 2026
Antwort von iRESTORE
Hi Gary,
Thank you so much for taking the time to update your review. We're relieved to hear that your iRestore helmet was found and safely made its way to you.
We truly appreciate your kind words and your willingness to share what happened. We completely understand how concerning it must have been to believe such an important package was lost. Your acknowledgment means a great deal to our team, and we're glad we could support you throughout the process.
We hope you have a great experience with your new iRESTORE Pro device and wish you the very best on your hair growth journey. If you ever have any questions, we're always here to help!
Great customer service
Great customer service and products shipped fast. Excited to start my journey!
23. Juni 2026
Antwort von iRESTORE
Hi Jennifer,
It seems there may have been some confusion with the star rating, as the review was submitted with 1 star, which is the lowest possible rating.
If that wasn't your intention, we would greatly appreciate it if you could update your review to reflect your experience.
Thank you and wishing you all the best!
The delivery is a disaster! Package lost no one getting back to me
The delivery is a disaster!! I instructed DHL to leave the package in my secure box but they didn’t !! Now no one knows what happened to a 2,000 USD package. Every time I ask for an update they say it is under investigation!!! This is not a way it is supposed to be.
29. Juni 2026
Antwort von iRESTORE
Hi Benham,
We're truly sorry to hear about your experience and completely understand how frustrating it is, especially given the value of your order.
Please know that we're actively working with DHL to investigate the shipment and locate your package. We understand the waiting is difficult, but we're closely monitoring the case and will keep you updated as soon as we receive any new information from the carrier.
We sincerely apologize for the inconvenience and appreciate your patience while we work toward a resolution.
iRestore customer service does a fantastic job keeping in touch with new customers!
iRestore does a fantastic job keeping in touch with their customers to answer questions and monitor progress. Their products are all high quality!
24. Juni 2026
Antwort von iRESTORE
Hi Jim,
We appreciate the positive feedback and wish you all the best!
Ease of ordering
Ease of ordering. I had already researched it online to be the best hair growth product prior to ordering.
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Edward,
Thanks for the feedback and wishing you all the best!
Expedited delivery and I am only into…
Expedited delivery and I am only into week 2 but very professional company to deal with. The cap is very easy to use. So far so good.
29. Juni 2026
Antwort von iRESTORE
Hi Mark,
We appreciate the positive feedback and wish you all the best!
This website has good quality red light…
This website has good quality red light products, which is why I chose them over other brands.
1. Mai 2026
Antwort von iRESTORE
Hi Gina,
Thanks for the positive feedback and wish you all the best!
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