I learned after purchasing the product that they have a 20 or 25% restocking fee. So it is not really fully refundable. Also, when I called to ask for more information, they said they will get back... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The information on the IRESTORE website is very informative regarding expectations, both short and long term. The helmet fits well on my head vs. another high end brand that I returned since it was wa... Mehr ansehen
Unternehmen hat geantwortet
Recd my new Elite 3 days after ordering! So exciting! I have the Pro but have been wanting the Elite since it came out! I am 75 yr old female- not losing my hair but it sure has gotten so much thin... Mehr ansehen
Unternehmen hat geantwortet
I purchased the Elite version with the battery pack. You want to talk about premium? My goodness, I was so impressed with the packaging, housing, quality of this version of the product. Additionally,... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fachhandel für Haarpflegeprodukte
- Haarersatz-Service
- Laden für Gesundheits- und Kosmetikprodukte
- Medizintechnikhersteller
Vom Unternehmen geschrieben
iRESTORE is the trusted leader in innovative red light therapy solutions, with over 500,000 satisfied customers. Our FDA-cleared systems combine the most powerful lasers and LEDs on the market, clinically proven to promote hair regrowth and support younger-looking skin. Harnessing the power of advanced low-level laser therapy (LLLT), our devices stimulate cells, increase cell metabolism, and improve circulation, helping you achieve fuller hair and firmer, healthier skin. From combating hair loss to reducing signs of aging, our cutting-edge technology offers a complete wellness routine. Committed to quality and customer satisfaction, we also offer a range of premium hair and skin care products to complement your journey toward a healthier, more confident you.
Kontaktinformationen
16811 Knott Ave, 90638, La Mirada, Vereinigte Staaten
- 1-888-487-1790
- info@irestorelaser.com
- irestorelaser.com
3,7
Akzeptabel
1362 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
The hair red light therapy worked…
The hair red light therapy worked very well for me, but it has stopped working after about 18 months of using it. I will use the 2 year warranty as advertised to try to get a repair or replacement.
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Reeree,
Thank you for sharing your experience. We're glad to hear that the hair growth system worked well for you, but we're sorry to learn that it has stopped working after 18 months of use.
We understand how frustrating that can be, especially when you've been seeing positive results. Since your device is still within the advertised 2-year warranty period, we encourage you to contact our Customer Service team so they can troubleshoot the issue and determine whether a repair or replacement is appropriate under the warranty terms.
We appreciate your patience and look forward to getting you back on track with your treatments as quickly as possible.
Ordered online through Costco
Ordered online through Costco, receiving product promptly. Have been using as recommended for just under one month and so far has been a good experience. Took me a few attempts at mastering the connections and keeping them in place while doing my treatments. Hoping with continued use it will improve overall look.
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi,
We appreciate the positive feedback and looking forward to hear more improvements in the coming weeks.
Great customer service
Great customer service. A sale happened right after I bought the elite and they easily gave me a credit for the difference. Product has been working great for skin and hair.
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Ginger,
Thanks for the feedback and wishing you all the best!
This site was NOT user friendly
This site was not user friendly. Couldn't figure out what serial numbers to input. Took forever to register and never received a confirmation email.
20. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Jo,
We're sorry to hear about your experience. We understand how frustrating it can be when the registration process isn't clear, especially when it comes to locating and entering the correct serial numbers. We also apologize for the time it took to complete the registration and for not receiving a confirmation email afterward.
Your feedback is valuable, and we'll make sure this is reported to the appropriate team for review so we can improve the registration experience and make it more user-friendly for future customers. Thank you for bringing this to our attention.
My face, neck and chest mask
My face, neck and chest mask is easy to use. I have been using it for less than a month and my husband has already mentioned he can see a difference with my skin tone and smoothness. Very pleased with the product.
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Janette,
We're so delighted to hear that you and your husband has been seeing improvements in using our skin devices. Looking forward to hear more positive results in the coming weeks!
Just started my hair journey with…
Just started my hair journey with IRESTORE, great customer service so far. I purchased the elite 510 helmet, the face mask and the neck mask. Will post again after 3 months! I took pics and will share before and after….. once I’ve used it for the next 3 months!
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Terri,
Thanks for the positive feedback and wishing you all the best!
Too soon to tell if the results will be…
Too soon to tell if the results will be positive. Only into the third use since receiving the irestore. However, first observation is, attaching the mask too tightly is fairly painful on the nose. Other than that, comfortable.
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi John,
Thanks for the honest feedback, and wishing you all the best!
Investing in my present and future face
I appreciate the follow up contact. Just got my I-Restore face mask. My representative truly wants me to be satisfied with the product. She gave me a few tips which help me to understand how the mask work and how it can help my skin. Very helpful !! Glad I invested .
29. Mai 2026
Antwort von iRESTORE
Hi Jeannie,
Thanks for sharing our wonderful experience. We're excited to be part of your skincare journey, and please don't hesitate to reach out if you ever have any questions!
Had my original unit for over 2 years…
Had my original unit for over 2 years and have had good results! It stopped working and I contacted customer service as it was still under warranty. I was assisted by Wil through the process. He responded quickly and it was determined it needed to be replaced. He was so helpful, efficient and friendly. It went so smooth and I received a new one in days!
3. Juni 2026
Antwort von iRESTORE
Hi Philomena,
Thanks for the positive feedback, and we're glad that the replacement was handled smoothly.
Antwort von iRESTORE
Hi Lelanda,
Thanks for the feedback and wishing you all the best!
Antwort von iRESTORE
Hi Olga,
Thanks for the feedback, and wishing you all the best!
Great customer service
Great customer service. I have only had the product 2 weeks .hoping for the best!
28. Mai 2026
Antwort von iRESTORE
Hi Donna,
Thanks for the feedback and wishing you all the best!
You will pay more if you are from overseas super super dodgey
Just want you to know if you are not from Australia you will have to pay in import tax to get your products. Never had this before I was told by dhl this is the companies choice to do this.
Dodgey as in my opinion!!!
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Jason,
Thank you for sharing your feedback. We understand your concern regarding import duties and taxes.
For international shipments, customs duties, taxes, and import fees are determined by the destination country's customs authorities and regulations. These charges are not imposed by DHL, and in many cases are not collected by us at checkout. As a result, some customers may be required to pay additional fees before their order can be delivered.
We strive to be as transparent as possible regarding potential import charges, but we understand that unexpected fees can be frustrating. A member of our team will be reaching out to you directly to review your experience and address any concerns you may have.
We appreciate your feedback and the opportunity to assist further.
I love it
I love it! The helmet fits perfect, I love how both helmet and face mask quietly turns on and off. I fit these into my weekly routine smoothly. Looking forward to seeing my results!
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Dee,
We appreciate the positive feedback and wish you all the best!
Company is excellent to work with and…
Company is excellent to work with and provides the medical hair information that was needed to make the purchase of iRestore helmet hair growth system. The helmet is very easy to operate and the Manual helpful. I am hopeful the helmet will help my hair growth. They provided a discount also. So far am pleased with the product a d the company. !
14. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi,
Thanks for the feedback, and wishing you all the best!
The product arrived on time
The product arrived on time. It was safely packaged. It was easy to charge and set up. I have only used it once; we will see the long term effect.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Rosettie,
Thanks for the feedback, and wishing you all the best.
This is my second purchase!
This is my second purchase from iRESTORE. The products are packaged well, delivered pretty quickly and they stay in communication all along the way. My Dermatologist recommended their helmet as part of my treatment for alopecia and it has definitely helped to grow my hair back (actually mine and my husband’s hair). I am excited to get started with my new Sculpt Belt. So much cheaper and convenient than getting it done on a cruise or at a commercial business. Thanks iRESTORE.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Natasha,
Thank you for your continued support! We're so glad to hear the iRESTORE device has been a valuable part of your hair growth journey and that you've both seen great results. We hope you love your new Sculpt Belt and appreciate you choosing iRESTORE again!
My first week using irestore
I've just started my first week using the irestore helmet. The packaging is great, instructions are clear and came with the travel case. The helmet is light, fits perfectly and doesn't smash my hair down, so I can even use it right before going out. I have great hopes that it will help me with my hair issues.
28. Mai 2026
Antwort von iRESTORE
Hi Maria,
We appreciate the positive feedback! We wish you all the best in your hair growth journey.
Your representative kept me informed…
Your representative kept me informed throughout the process.
22. Mai 2026
Antwort von iRESTORE
Hi Carla,
Thanks for the positive feedback, and wishing you all the best!
Excellent customer service
Excellent customer service. Prompt answers to any questions. Outstanding service.
27. Mai 2026
Antwort von iRESTORE
Hi Barrie,
Thanks for the positive feedback, and wishing you all the best!
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