From the very beginning had very clear correspondence with Sprout on what to expect. I never had any complications or side effects. Great stuff! I had to put my subscription on hold because I feel... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I signed up with Sprout after my insurance company stopped covering my weight-loss meds. They were recommended by Web MD and the price was lower than most other options. I have been VERY pleased with... Mehr ansehen
Unternehmen hat geantwortet
I have gotten the results I hoped for from my subscription with Sprout Health. In addition, I have contacted customer support twice and received excellent responsiveness. I research everything a lot b... Mehr ansehen
Unternehmen hat geantwortet
I have used several different companies for compounded Tirzepatide. All with no side effects. Within 1 month of taking Sprout Health compounded Tirzepatide I began losing handfuls of hair. Starting... Mehr ansehen
Unternehmen hat geantwortet
4,2
Gut
213 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Beginning to think I was scammed
The first month was good but this 2nd month I got charged 5/2 and never received my medication or any doctor notes. I sent 2 emails and tried to call but nothing. Starting to think its a scam.
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Stacey, thank you for sharing your feedback with us. I’d like to confirm that we received your email yesterday and sent a follow-up reply to you earlier today. Please take a moment to check your inbox; if you don’t see it there, just let us know and we’ll be happy to resend it.
Regarding your order, I can see that your medical questionnaire was completed on May 2nd. Typically, it takes our medical team 3–5 business days to carefully review and approve these documents. Once that approval is in place, your delivery will be processed and on its way to you shortly.
Thank you for your patience during this process. If there is anything else we can assist you with in the meantime, please don’t hesitate to reach out!Would you like me to shorten this version for a quicker read, or does this cover everything you need?
Pleasant Experience Overall
Customer service response time is swift and the overall experience has been positive. Meds arrive quickly which is great!
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi there! Thank you so much for the kind words! We’re happy to hear that our team was able to get back to you quickly and that your meds arrived on time. Providing a seamless and efficient experience is our top priority, and we’re glad we hit the mark for you. We’re excited to be part of your journey—thanks for choosing Sprout!"
Easy at the beginning, impossible to cancel
The initial steps are easy, once they get you it is impossible to cancel the service. They don’t answer emails or the phone. Stay away from this company. Total scam. They also charge you before having the green light of the doctor
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Ainhoa, We are very sorry for the difficulty you’ve had with your cancellation. We aim to make managing your account as easy as signing up, and we clearly missed the mark here. To address your concerns directly, I have cancelled your subscription and also submitted your refund request to our finance team. This typically takes 1–2 business days for us to process, plus a few additional days for your bank to post the funds to your account.
I have also sent a separate confirmation email to you regarding these updates for your records. If you have any other questions or need further assistance, please don't hesitate to reach out—we are here to help.
People are beyond professional
People are beyond professional, kind and quick to reply. I have zero idea why some have said they can’t get a hold of staff. Never once was I not replied to with 12-24 hours.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Savanah, Thank you so much for sharing your experience, we really appreciate it! It means a lot to hear that you’ve found our team responsive and supportive.
We’ll continue doing our best to assist our customers and keep improving every step of the way. Thanks again for being part of Sprout Health!
Completely satisfied
I have had a great experience with Sprout. The process was simple, the team was knowledgeable, and they were always available to answer my questions. I appreciated the regular check-ins and clear guidance.
The medication arrived on time and was easy to use. I’ve already seen positive results and feel supported every step of the way. I highly recommend them to anyone considering GLP-1 treatment.
3. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Debbie, thank you so much for sharing your experience! We are absolutely thrilled to hear that your journey with Sprout has been so positive.
Our goal is to make your path to health as seamless and supportive as possible, so it’s wonderful to know that our team’s guidance and timely deliveries have made a real difference for you. We are so proud of the progress you’re making and look forward to supporting you every step of the way. Keep up the amazing work!
This site is a fraud
This site is a fraud. Stole $600 from me. Script was never written by doctor, no medications shipped, customer service went automatically to an answering machine with no call back. No place to cancel your subscription on their website. Had to file a dispute with my credit card company to get my $$ back. DO NOT...I REPEAT....DO NOT FALL FOR THIS SCAM!
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Eric. We are deeply concerned by your experience and take these allegations very seriously. We assure you that we are a legitimate service, and it is never our intention for a customer to feel this way. It sounds like there was a significant breakdown in our internal processing and communication regarding your account.
Because we cannot locate your specific file through this platform, we ask that you please contact our dedicated resolution team at help@joinsprouthealth.com and look for Don or Kara immediately.
Even though you have initiated a credit card dispute, we would like to investigate exactly what happened with your medical consultation and ensure your subscription is fully terminated in our system.
We sincerely apologize for the lack of responsiveness you encountered and would appreciate the opportunity to provide you with the documentation or resolution you need.
My first 3 months were ok with good…
My first 3 months were ok with good results. Now this month I was billed and charged for on the April 16. I filled out everything asap and the doctor prescribed my dose increase and since April 20 it has been at the pharmacy without being shipped. I contacted customer support many times via email with no response. No answer to customer service phone and leave voicemail with no call back. My shot was due today and now I will be without it and behind schedule. Still no response from customer service to help this issue. I will be looking for a new company.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Bradley. We are incredibly sorry for the frustration and anxiety this delay has caused you. We understand how critical it is to stay on schedule with your medication, and it’s clear we’ve let you down—both in our shipping timeline and our communication. This is not the level of service we strive to provide.
We want to fix this for you immediately. Please reach out to us directly at help@joinsprouthealth.com and ask for Don or Kara, so we can check on your order status.
We value the progress you made in your first three months and truly hope for the chance to regain your trust."
Nothing but positive things…
I have nothing but positive things about my experience so far. Everything has been very clear and easy to manage. When I had a question I reached out to customer support and Sara Miller was incredibly fast and detailed with her answer.
26. April 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Kevin! Thank you for sharing your feedback, we really appreciate it. We’re glad to hear your experience has been smooth and easy to manage, and that Sara was able to assist you quickly and clearly when you had a question.
We’re happy to have you as part of Sprout Health and will continue doing our best to support you.
A Trustworthy Choice
This business means "business" when it comes to supporting its customers. I received quick, honest feedback to every question I had. After a lot of research, I chose them, and I have never regretted it. The product itself is effective, and isn't that what we're all looking for? I had great results, and I never felt sick or weak. It's a great company, and, as far as I'm concerned, a very trustworthy one.
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Jodi, thank you so much for the wonderful feedback! We’re thrilled to hear that your research led you to us and that you’re seeing such great, healthy results.
For us, 'business' is all about putting our customers first, so it’s rewarding to know you felt supported every step of the way. We are here for you whenever you need us and are truly honored to have your trust!
Support helped me with my needs…
Support helped me with my needs promptly, professionally, and with great accuracy. Thank you! Satisfied with this company fully.
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Lauren! Thank you so much for the kind words! We’re thrilled to hear our support team was able to help you out quickly and accurately. Knowing you’re fully satisfied makes our day.
We’re very very happy to have you with us!
Great company
Great company
Response time via email and text was quick and swiftly resolved to up my medication
Don is an outstanding team member 👏 a pleasure to work with
26. April 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Thank you so much for the kind words! We’re thrilled to hear you had such a smooth experience and that we could quickly get your medication adjusted.
We’ll be sure to pass your praise along to Don— He’ll be so happy to hear he made a difference for you. We look forward to continuing to support you on your journey!
My credit card was hacked so I needed…
My credit card was hacked so I needed to add a different payment method. Getting past the AI chat bot was annoying (but that's everywhere). Once I got to a person, I could not have been happier. Kara was very helpful, followed up and was just great all around.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Thank you for sharing your experience. We’re sorry to hear about the payment issue, but glad we were able to help and provide great support. We strive to make every experience as smooth as possible and truly appreciate your feedback.
Weight loss
I have been using Sprout for 2 months, I really had just 10 pounds to lose. The Sprout site was easy to use they took an assessment prior to prescribing the medication meds were sent promptly and in perfect condition.The medication worked great with no issues or side affects. This program was simple and can cancel at any time which is great.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Leslie! Thank you so much for sharing your journey with us. We are thrilled to hear you reached your 10-pound goal and that the process was smooth from start to finish. Knowing the medication arrived safely and worked well for you makes our day.
Congratulations on your success, and thank you for being part of the Sprout family!
I had a rocky start with Sprouts but Kara sorted it out
I had a rocky start with Sprouts, learning that I had paid for my initial monthly supply of GLP-1 even though I had not completed the medical questionnaire because I had intended to wait another month. I couldn’t reach customer service by telephone (I’m an elderly boomer), but fortunately got an email response from Kara Morgan in Customer Svc the next day, who quickly resolved the situation. I’m now on track to receive monthly deliveries. I appreciate her assistance!
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Peter! Thank you so much for sharing your feedback with us. We truly appreciate your patience and loyalty while we worked to get everything sorted out for you.
As a growing company, we are dedicated to improving our services every single day, and your support means the world to us. It is a pleasure having you as part of our community. Please don't hesitate to reach out if there is anything else you need—we are always here to help.
Have a wonderful day!
From day 1 which was about 8 months ago…
From day 1 which was about 8 months ago I never really had any problems at all, just one time I had a communication issue but since that it's perfect!
My only suggestion would be to have an app that you could do everything on vs relying on email.
Ruthann
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Thank you for your review, Ruthann! We’re glad to hear your experience has been smooth overall, and we truly appreciate your feedback. We’ll also take note of your suggestion about having an app. Thank you for trusting Sprout Health.
I cannot get a response to cancel and…
I cannot get a response to cancel and there is no CANCEL SUBSCRIPTION button in the account profile - anywhere. I’ve emailed twice and the phone number is a voicemail box with no replays. Do not purchase this product. You’ll be stuck.
19. April 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Dana. Thank you so much for your feedback. I took a look into your cancellation request from Wednesday, April 15, and it appears one of our representatives reached out to you that same day with an update.
It looks like the confusion might be because your subscription is registered under your Hotmail address, while you reached out to us via iCloud.
Could you please check your inbox, as well as your spam or promotions folders? Sometimes our messages can get filtered there by mistake. If you still can’t find that email, please let us know right away—we want to make sure your request is taken care of immediately.
Service decent
I have not officially started the process with their prescriptions, so I cannot truly give a positive feedback on the medicine. However, the process of purchasing and the customer service was decent. There was a time there that I was having difficulties hearing back and thought I should have received my medication sooner but I did get it in time and the customer service rep who responds to me via email has been doing a great job.
Also, the medical portal has been helpful as well. Price was great compared to others. Hopeful the product will stand up to my expectations.
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Kerri! Thank you so much for your feedback! We truly appreciate you taking the time to share your experience with us. As a growing company, we take all of our clients' insights to heart as we work to improve. If there is anything else we can do for you, please don’t hesitate to reach out—we’re always happy to help! Have a wonderful day.
Incompetent Drs/Pharm
I had been on Wegovy for about 15 months and lost 45lbs. I was on the max dose of 2.4mg. I wanted to do it slow to avoid skin sagging. Insurance no longer covered Wegovy so I shopped around and decided on Sprout. They were responsive and shipped out timely. Since I’m not a pharmacist, I made sure to ask how much to take that would equate to the 2.4 mg pen of Wegovy. They told me 26 units in the syringe. I tried one month and in one month I gained 5 lbs. The food noise and cravings were horrible. I contacted them to let them know and got a generic answer that it may take time for that to go away. Um no…I haven’t had cravings and had no problem walking through the bakery department when I was on Wegovy. Once I switched, I had no control. I stopped with them after the first month and gaining 5 lbs. I started researching and found out that 2.4 mg of Wegovy is equal to 96 units of Semaglutide. Thank you Sprout for putting me through this month of hell. I switched to TrimRX and they’re telling me to take 56 units. I’m now questioning if that’s correct. I’m off to fight with them now.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Tracey. We are truly sorry for the frustration and confusion you experienced regarding your dosage and transition. Your health and safety are our top priorities, and we take this feedback very seriously.
Because we value your privacy, we cannot discuss clinical details here, but we want to investigate this immediately. Please reach out to us at help@joinsprouthealth.com so our management team can address this with you directly and make things right.
We sincerely regret the stress this has caused.
I can’t get them to reply to their…
I can’t get them to reply to their email I want order cancelled and subscription due to false advertising and pricing . I have contacted my attorney and sent all the correspondence . I will not hesitate to spend money and sue this company
If your reading reviews stay away
To ask me to write priority review ? I asked for refund do not want the product a cancel a subscription I didn’t even request for an amount of money I would not pay .
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Jane. Please accept our apologies for the delay and the frustration regarding our pricing. This is not the standard we aim for.
We want to resolve this immediately. Please contact us directly at help@joinsprouthealth.com with the subject line 'Priority Review' or, if you can share with us, the email address you used when you signed up, so we can expedite your cancellation. We take your feedback seriously and are committed to making this right.
Awfull app best customer service..
Awfull app best customer service... my product got lost and spent 2 months sending emails trying to get an answer since it was delivered to the wrong address.. if it wasnt for Kara Morgan she gladly amswer kept me posted and fix the issue in their time since they take forever to do it. SHE DESERVES A RAISE!!! The rest.. not worthy..
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Sprout Health
Hi Claudia, thank you so much for your honest feedback. We are so glad we could assist you! As a growing company, we are constantly striving to refine our processes and services, and insights like yours are incredibly valuable to us. We truly appreciate the opportunity to learn and improve through your experience.
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