Nice and easy!!! Alex was just what you need when trying to resolve a financial situation he was very polite and offered me the best advice into a payment plan that was best for me, immediately put... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I made a call today around 3o’clock this afternoon I spoke to a really nice gentleman. He was very kind and understanding as I suffer with mental health he was very reassuring and made me feel very co... Mehr ansehen
Unternehmen hat geantwortet
The gentle man was polite, understanding and empathetic. He wasn’t aggressive or rude. Most conversations would last for a long time which creates stress but this gentleman handle it in a very quick... Mehr ansehen
Unternehmen hat geantwortet
I had spoken with Sam today, all I can say if he is an example of the employees at the company they’re doing a great job. So polite, thoughtful and genuine care through the phone, wonderful guy I hope... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Inkassoagentur
- auch in
- Inkassobüro
Über Lantern
Vom Unternehmen geschrieben
There are different ways to help customers become debt free, and at Lantern we happen to believe in doing it the right way, one that involves treating our customers with the empathy and respect they deserve.
We offer flexible repayments that suit our customers individual needs and we’re good at listening to problems and helping to find solutions.
Vom Unternehmen geschrieben
Kontaktinformationen
Protection House, 83 Bradford Road, LS28 6AT, Leeds, Vereinigtes Königreich
- 0113 887 6876
- lanternuk.com
4,8
Hervorragend
7924 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Had a lovely call with Andrew’s and he…
Had a lovely call with Andrews and he was extremely helpful . Thankyou Andrew’s
21. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Hi Christina.
We are so pleased to hear that you had such a lovely and helpful phone call with our team. Thank you for taking the time to share your wonderful feedback with us!
Thanks, Mark
I spoke with Bilal
I spoke with Bilal, just want to thank him for understanding my situation, he offered fantastic support and guidance.
Thanks to his help I’ve managed to set up
A plan, this has also taken away some mental strain so thank you.
Jaime
21. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
It is incredibly rewarding to hear that our team member was able to offer the support and guidance you needed during a difficult time. We are so glad that setting up this plan has helped ease some of your mental strain and brought you peace of mind. Thank you for sharing your kind feedback and letting us know how much of a difference this support made for you.
Thank you!! Mark
Excellent cusromer service great…
Excellent cusromer service great operator
21. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thanks Gail.
We are absolutely thrilled to hear that you had such a wonderful experience with our team member. Thank you so much for sharing your positive feedback with us!
Regards, Mark
Very helpful and supportive
Very helpful and supportive. Thanks sam
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We are glad we could help. We appreciate our team being so supportive.
Kind regards, Mark
The caller was very understanding about…
The caller was very understanding about my situation I’m in at the moment she offered me phone numbers for help but I declined as I have people around me that would help thank you
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Hi there Alice.
Thank you for sharing your experience. We are glad to hear that our team member was understanding and supportive during your conversation. It is reassuring to know you have a strong support system around you, and we appreciate you taking the time to leave such kind feedback.
Regards, Mark
I called up with a query and it was…
I called up with a query and it was solved instantly no stress at all, couldn't be happier with bilal friendly service
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We are so pleased to hear that your query was resolved so quickly and without any stress. Thank you for sharing your positive feedback about the friendly service you received.
Take care, Mark
I have consistently maintained my…
I have consistently maintained my payments; however, I am uncertain of the company's legitimacy, as their request for personal information appears excessive.
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Hi Annette,
Thanks for taking the time to provide your feedback.
I'm sorry to hear that your experience did not meet your expectations. Please be assured that your feedback has been carefully noted and will be shared with the agent involved as part of our ongoing commitment to improving our service.
I have tried to contact you to discuss this further but was unfortunately unable to reach you.
I would welcome the opportunity to speak with you directly and better understand your concerns. At your convenience, please contact me at customerfeed@lanternuk.com so that we can arrange a suitable time for a call.
We greatly value your feedback and appreciate the opportunity to address any concerns you may have. I look forward to hearing from you.
Many thanks
Ash
Staff member was very reassuring &…
Staff member was very reassuring & explained what was going on clearly. Thankyou
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Hi Thomas,
We are very happy to hear that you had a productive call with Amir recently.
Take care, Mark
I have to say lantern are very…
I have to say lantern are very understanding and they do listen and also help . You come up with a pay plan no
Judgment. I give them 10/10!
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Hi Sharon.
We are glad you enjoyed your experience with our team. We appreciate your feedback regarding our supportive, non-judgmental approach to creating manageable payment plans.
Thank you! Mark
Professional and polite
Polite, professional and very helpful staff
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Hi Louise,
Thank you so much for taking the time to share your wonderful feedback. We are absolutely delighted to hear that our team provided you with such courteous, knowledgeable, and supportive service during your visit. Your kind words mean a lot to us.
Thanks!!! Mark
Spoke to Aaron today who was lovely
Spoke to Aaron today who was lovely, I’ve got bad anxiety and usually get people from different places before who were not nice but Aaron was lovely thank you for your help today ❤️
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Hey Kennedy.
It is wonderful to hear that you felt so comfortable and supported during your conversation today with Aaron. We understand that these interactions can sometimes feel stressful, so it is incredibly rewarding to know that you were treated with the kindness, patience, and care you deserve; and that we expect for all our customers. Thank you so much for sharing your lovely feedback with us.
Take care, Mark
Tom was Amazing
Amazing. Tom was so easy to speak to and understood my situation without judgement. Made me feel at ease to be able to speak about my situation and made it affordable for me. A real gem to the team you have at lantern
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Hey Robert,
We are so pleased to hear that you had such a positive experience. It is incredibly important to us that we provide a supportive, non-judgmental environment where you feel comfortable discussing your circumstances, and we are delighted we could help find an affordable solution for you. Your kind words mean a lot to us.
Thanks, Mark
I’m so happy the customer service I spoke with so helpful
What i learn today is don’t egnore a call or a messeg
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank you Abdisala,
We appreciate the kind words. Reaching out can be tough, but we are so glad you did. We are very happy to hear that Jordan was able to support you and explain everything.
Warm regards, Mark
I made a call today around 3o’clock…
I made a call today around 3o’clock this afternoon I spoke to a really nice gentleman. He was very kind and understanding as I suffer with mental health he was very reassuring and made me feel very comfortable. and explains everything to me that I could understand it made me feel stressfree he’s a credit to your company
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Hi Elizabeth,
It is incredibly heart-warming to hear that our representative was able to provide such a compassionate, patient, and reassuring service during your call. We always strive to make our customers feel completely comfortable and supported, especially when dealing with difficult circumstances. Your kind words mean a great deal to us. We will be sure to find who you spoke with and pass on your praise.
Take care, Mark
Ian was so much help was unreal can't…
Ian was so much help was unreal can't thank him enough true help.
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thanks John.
We are happy to hear that our team member provided such great support to you!! Thank you for our feedback score.
Regards, Mark
Amazing service
Amazing service, very helpful
Made me feel comfortable
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We are so glad to hear that you had an amazing experience and felt completely at ease with us. Thank you for sharing your wonderful feedback!
Regards, Mark
Antwort von Lantern
Thank you Jane.
We are so pleased to hear that you had such a positive experience with our team member. Thank you for taking the time to share your kind feedback with us.
Take care, Mark
I was amazed about the professionalism…
I was amazed about the professionalism and right guidance .
Super friendly and I'm very happy too see still exist such persons witch are rare truly genuine.
5 stars aren't enough to describe it.
Thank you very much !!!
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Hi Robert.
We are absolutely thrilled to hear about your wonderful experience. It is incredibly rewarding to know that you received such professional, genuine, and friendly guidance from our team. Your extremely kind words and high praise mean the world to us, and we truly appreciate you taking the time to share your feedback.
Thank you again! Mark
Excellent
Excellent customer service and very understanding of my situation
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank you so much for your wonderful feedback Steven. We are thrilled to hear that our team provided you with such compassionate support and was understanding of your circumstances. Your kind words are truly appreciated.
Regards, Mark
The gentleman Paul spoke to me in a…
The gentleman Paul spoke to me in a calm
Manner very professional and straight to the point.
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank you for sharing your positive experience. It is wonderful to hear that you received professional, calm, and efficient assistance during your conversation. We appreciate your feedback.
Thank you!! Mark
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