Thankyou for your help Sophia, I really appreciate your support, help and guidance today, very easy to understand and helped explain things I wasn’t sure on. Made me at ease and a weight has been lift... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Nice and easy!!! Alex was just what you need when trying to resolve a financial situation he was very polite and offered me the best advice into a payment plan that was best for me, immediately put... Mehr ansehen
Unternehmen hat geantwortet
I made a call today around 3o’clock this afternoon I spoke to a really nice gentleman. He was very kind and understanding as I suffer with mental health he was very reassuring and made me feel very co... Mehr ansehen
Unternehmen hat geantwortet
The gentle man was polite, understanding and empathetic. He wasn’t aggressive or rude. Most conversations would last for a long time which creates stress but this gentleman handle it in a very quick... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Inkassoagentur
- auch in
- Inkassobüro
Über Lantern
Vom Unternehmen geschrieben
There are different ways to help customers become debt free, and at Lantern we happen to believe in doing it the right way, one that involves treating our customers with the empathy and respect they deserve.
We offer flexible repayments that suit our customers individual needs and we’re good at listening to problems and helping to find solutions.
Vom Unternehmen geschrieben
Kontaktinformationen
Protection House, 83 Bradford Road, LS28 6AT, Leeds, Vereinigtes Königreich
- 0113 887 6876
- lanternuk.com
4,8
Hervorragend
7943 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Why am I supposed to grateful that a…
Why am I supposed to grateful that a grubby little company bought an old pay day loan and hounded me for the money.
2. Oktober 2026
Antwort von Lantern
Hi Carl,
Thank you for taking the time to leave a review.
We understand that hearing from us can be worrying, and we're sorry to hear that your experience has left you feeling frustrated. We know that being contacted about a debt is not always welcome, and our aim is never to add further stress. Instead, we're here to support customers throughout their journey with us and to help them understand the options available to them.
At Lantern, we take customer feedback seriously and are always looking for ways to improve the experience we provide. If there is anything specific about your experience that you feel we could have handled better, we'd genuinely welcome your feedback. Please feel free to contact us at customerfeedback@lanternuk.com so we can review your concerns and learn from them.
Kind regards,
Kym
Was very lucky to talk to andrea she…
Was very lucky to talk to andrea she was very helpful and nice and understanding.
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank You Frances for sharing your feedback, very much appreciated.
Jimmy
Frahan and your team are exceptionally…
Frahan and your team are exceptionally compassionate and helpful. Gives me hope - and not just financial hope. Thank U.
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank you Carl for providing your feedback, it's great to hear!
Jimmy
Advisor was good to talk to.
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank You Tom for the feedback.
Jimmy
Positive experience
The person I spoke to was really helpful and professional. She put me at my ease and discussed a solution to my problem without me feeling upset.
It was certainly a positive conversation
30. September 2026
Antwort von Lantern
Thank you very much for sharing your feedback and great to hear of your positive experience.
Thanks
Jimmy
Antwort von Lantern
Thank you Jason for the feedback.
Jimmy
Bilao was very helpful
Bilao was very helpful. Thank you so much. Sorted me out in minutes.
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank you Jane for the feedback and sharing your experience, it's great to hear.
Jimmy
Very helpful and professional
Very helpful and professional. Well done 👏
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank you Daniel for the feedback, appreciate your time.
Jimmy
Antwort von Lantern
Thank you Daniel for sharing your feedback.
Jimmy
Thomas was so helpful to me
Thomas was so helpful to me
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank you John, great to hear that the call with Thomas lead to a positive outcome.
Jimmy
Helpful and explained eveeyrhink…
Helpful and explained eveeyrhink clearly to me
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thanks Jenny for your time and providing the feedback.
Jimmy
Great customer service
The lady I spoke to was very helpful and patient. I found her approachable and polite and she managed my problem professionally but in a friendly manner, she took time to understand my situation and helped me to find a solution to my problem with one phone call. I recommend anyone worried about a financial situation to contact Lantern UK and follow their expert guidance. Thankyou for being there for me.
30. September 2026
Antwort von Lantern
That's wonderful feedback Susan, very much appreciate it. I'll make sure the feedback is shared with the Customer Service Rep in question.
Thank You
Jimmy
Got my payment plan set up the…
Got my payment plan set up the gentlemen was really helpful now im not stressed thankyou
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank You Andrew for the feedback. A positive outcome by the sounds of it
Very positive experience with Jamie…
Very positive experience with Jamie this morning - I felt valued for making contact and thoroughly appreciate a positive solution for my situation. I also believe that support will be forthcoming in the future so feel like a weight has been lifted.
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank you very much for providing such positive feedback. I'll make sure your comments are shared with our Customer Service Rep.
Jimmy
Nice staff
Nice staff, polite and friendly. Thanks Ethan for making the call and support as quick and easy
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank you Sangeeth for sharing your feedback.
Jimmy
Member of staff was very helpful and…
Member of staff was very helpful and polite.
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank you for your feedback. We are so happy to hear that our staff member was very helpful and polite. We truly appreciate your kind words!
Take care, Mark.
Antwort von Lantern
That's great to hear Kyle, thanks very much for the feedback.
Jimmy.
I had a great experience dealing with…
I had a great experience dealing with Amir. He was friendly, professional, and extremely helpful throughout the whole process. His customer service was excellent, and he went above and beyond to make sure everything was handled smoothly.
Amir was patient, knowledgeable, and genuinely cared about providing a good service. I really appreciate his help and would definitely recommend him to anyone. Excellent customer service from start to finish!
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank you for taking the time to share your feedback with us. It is wonderful to hear how supported and well cared for you felt throughout your experience. We are thrilled that you received such patient, knowledgeable, and dedicated assistance from start to finish. Your kind recommendation is greatly appreciated.
Thank you!! Mark
Your colleague answered my questions…
Your colleague answered my questions and put me at ease.
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank you for taking the time to share your feedback. We are so glad our team member was able to provide clear answers and make you feel completely comfortable throughout the process.
Thanks! Mark
Perfect customer care
Perfect customer care, very friendly and helpful. Staff who attended to be was so kind and respectful in approach. First experience has been the best I've not seen for long time.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We are so delighted to hear about your wonderful first experience with us! It is fantastic to know that our team member made such a great impression by being so kind, helpful, and respectful throughout your interaction. Thank you for taking the time to share your kind feedback with us.
Take care, Mark
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