Thankyou for your help Sophia, I really appreciate your support, help and guidance today, very easy to understand and helped explain things I wasn’t sure on. Made me at ease and a weight has been lift... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Nice and easy!!! Alex was just what you need when trying to resolve a financial situation he was very polite and offered me the best advice into a payment plan that was best for me, immediately put... Mehr ansehen
Unternehmen hat geantwortet
I made a call today around 3o’clock this afternoon I spoke to a really nice gentleman. He was very kind and understanding as I suffer with mental health he was very reassuring and made me feel very co... Mehr ansehen
Unternehmen hat geantwortet
The gentle man was polite, understanding and empathetic. He wasn’t aggressive or rude. Most conversations would last for a long time which creates stress but this gentleman handle it in a very quick... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Inkassoagentur
- auch in
- Inkassobüro
Über Lantern
Vom Unternehmen geschrieben
There are different ways to help customers become debt free, and at Lantern we happen to believe in doing it the right way, one that involves treating our customers with the empathy and respect they deserve.
We offer flexible repayments that suit our customers individual needs and we’re good at listening to problems and helping to find solutions.
Vom Unternehmen geschrieben
Kontaktinformationen
Protection House, 83 Bradford Road, LS28 6AT, Leeds, Vereinigtes Königreich
- 0113 887 6876
- lanternuk.com
4,8
Hervorragend
7944 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Perfect customer care
Perfect customer care, very friendly and helpful. Staff who attended to be was so kind and respectful in approach. First experience has been the best I've not seen for long time.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We are so delighted to hear about your wonderful first experience with us! It is fantastic to know that our team member made such a great impression by being so kind, helpful, and respectful throughout your interaction. Thank you for taking the time to share your kind feedback with us.
Take care, Mark
Great customer service
Great customer service, the agent was very clear and easy to understand, more help was provided than I thought I was going to get, given 30 days for me to find an affordable amount to repay each month, overall very happy with the help and support Lantern has provided.
Thank you
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Hi Scott.
We're so pleased to hear that you found our customer service to be clear and helpful, and that you received more support than you expected. It's wonderful that we could provide you with time to find an affordable repayment amount. We truly appreciate your kind words about the help and support provided.
Regards, Mark.
Alex was helpful and friendly
Alex was helpful and friendly
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We are so glad to hear that you had such a wonderful experience. Thank you so much for taking the time to share your kind feedback with our team!
Thanks, Mark
John was amazing with his support.
John was amazing with his support when I called in today. He listened to my query, offered all sorts of support and advise. He really put my mind at ease. Really helpful.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank you for your wonderful feedback! We are so pleased to hear that our team member provided such brilliant support today, listened carefully to your concerns, and helped put your mind at ease. We truly appreciate you taking the time to share your experience with us.
Take care, Mark.
Very helpful all problems solved and…
Very helpful all problems solved and very polite lady
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Hi Emily. Thank you for your feedback! We are so happy to hear that our team member was polite and that all your problems were resolved. We really appreciate you sharing your positive experience.
Thank you!! Mark
Antwort von Lantern
Thanks Stephen! We are always here to help if you need it.
-Mark
How much is left on this please thank…
How much is left on this please thank you
12. September 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Hi Samantha,
We would love to help you out with this.
We can help by phone with one of our agents Monday-Friday 0800-1900. Or Saturday 0900-1400.
Or, if it's easier you can access your accounts via our portal at any time of day. https://portal.lanternuk.com/Login
Take care, Mark.
Antwort von Lantern
Thanks Paul, happy to have been of service!
-Mark
Honestly super friendly and nice to…
Honestly super friendly and nice to talk too. And has been very helpful and an apsolute star today. 10/10
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We are so delighted to hear about your fantastic experience today. Thank you so much for taking the time to share your wonderful feedback with us! 10/10 is fantastic!
Thanks, Mark
Very helpful and understanding and made…
Very helpful and understanding and made us feel at ease doing it, Amir was polite and made it easy to talk and discuss things with him
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank you for sharing your feedback. We are so pleased to hear that our team member was polite, understanding, and helped make the conversation feel comfortable and straightforward for you.
Take care, Mark
Antwort von Lantern
Thank you Clive,
We are happy to have been so helpful. We wish you the best!
-Mark
Angela was helpful
Angela was helpful, clear and helped me come to a great agreement to help settle my account
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We're so glad to hear that our team member was helpful and clear, and that you were able to come to a great agreement to settle your account. Thank you for your positive feedback!
Take care, Mark
Andrea from Lantern made me feel listen…
Andrea from Lantern made me feel listen to and supported. I wasn't rushed and she took the time to listen to my concerns and explained it all to me. Great support thank you! 😊
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank You Ricardina for sharing your feedback of your conversation with Andrea. Sounds like a very positive experience.
Jimmy
Alex was very helpful and very…
Alex was very helpful and very understanding of my situation and put me at ease and I felt a massive weight lifted after our phone call! Thank you Alex
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank you for your great feedback Jack. We are so pleased to hear that our team member was very helpful and understanding, putting you at ease and lifting a massive weight after your call.
Regards, Mark
Antwort von Lantern
Thank you Mark for your time and positive feedback.
Jimmy
Happy with the outcome that was provided
Happy with the outcome that was provided
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
That's great to hear Lee, thank you very much for the feedback!
Jimmy
Helpful
Helpful, friendly, non judgemental.
Came off the call feeling well looked after
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank you Fay for your feedback. Sounds like you had a very positive experience.
Jimmy
Helpful and quick!
Helpful and quick to resolve my issue. Very good customer service.
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Many Thanks for sharing your feedback.
Jimmy
Extremely helpful
Extremely helpful. Your colleague was a great communicator and explained everything in great detail. A very kind and considerate individual who was very understanding of our circumstances.
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank you June for sharing your experience with one of our customer service reps. It sounds like you had a very positive conversation.
Jimmy
Placed my account on hold for 30days
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank you Sarah for your feedback.
Jimmy
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