Lasmir Bewertungen 

159
•
TrustScore 1 von 5

1,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Would give zero star if I they had it! DO NOT ORDER FROM THIS COMPANY I thought this was a British company as they have a London address, turns out it’s Chinese! I ordered 2 x jackets in Aug 2025... Mehr ansehen

Bewertet mit 1 von 5 Sternen

My review is zero stars. This company has NO customer service and non of its products are as advertised. Do NOT BUY!! cashmere set is polyester cotton. Leather backpack is plastic. No refund offe... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Item description for sandals said "Premium quality leather" instead cheap plastic rubbish arrived !! Ordered a size EU 41 GB size 7 and what turned up was at least a size EU 43-44 GB size 9, sen... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Avoid at all costs. Not UK Based. Extremely slow shipping from China. Item nothing like advertised. Dreadful quality and poor fitting. AI generated customer support via email only. Completely ri... Mehr ansehen

Unternehmen hat geantwortet

1,2

Ungenügend

TrustScore 1 von 5

159 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 73 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1,2

Alle Bewertungen

(159)

20 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

I have purchased 2 cashmere knit…

I have purchased 2 cashmere knit cardigans when they arrived this is cheap nylon they are absolutely disgusting. I have tried calling and emails to send these items back but I have no response. I’m contacting trading standards to report this company. I want to return and receive my refund of £49.60. Completely misleading!! Email received from the company and it bounces back this is the same response from this company to all other reviews and still you can’t get hold of them. Scam!!!!!

23. September 2025
Bewertung ohne vorherige Einladung
Lasmir-Logo

Antwort von Lasmir

hello Sharon chaston
We are very sorry to hear about your experience and the quality concerns. We understand your frustration and regret the lack of response you’ve experienced. Please contact us at hello@lasmir.com

Best regards,
Lasmir customer service

Bewertet mit 1 von 5 Sternen

Shipment and communication issue

I have requested the address to be amended and it was confirmed, instead the tracker shows the original address which I have requested to be changed and received a confirmation for this. Now I have been trying to get in touch with Lasmir since yesterday and it seems to be impossible. All communication has been happening via hello lasmir email, the only one that you will find in contact details. Now the emails bounce back with Delivery failure and the email address doesn't exist messages. The phone either goes straight into voice mail or nobody picks up. Texted to that phone number - no response.

Seriously? Please contact me, order LR3862.

--------------
This is now an update after Lasmir has responded to my review.
I have said that I am unable to reach you via hello at lasmir dot Com and you (Lasmir) are telling me to contact you on that same email!
I will repeat myself - the emails bounce back (I have tried two different emails from my end), the calls go into voice mail and nobody got back to me after I left voice messages.

I am asking to look at the issue I have mentioned of and get my parcel delivered to the correct address. Thank you

23. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Lasmir

hello Violeta Mackevic
We are very sorry for the trouble with your address amendment and the lack of communication. Please reach us at hello@lasmir.com

Best regards,
Lasmir customer service

Bewertet mit 1 von 5 Sternen

A crooked website

A crooked website. I need to get online fraud to help , they sent me boots that are no way the same as advertised, colour also different. When I tried to get in touch with them , the second time for a refund, they blocked my email address, so I couldn't reach them. Had to involve my bank into this.

22. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Lasmir

hello Cat Lascar
We are extremely sorry to read about your experience — this is not the standard we want to deliver. Please contact us at hello@lasmir.com, we’ll prioritize your case and investigate what happened with your order.

Best regards,
Lasmir customer service

Bewertet mit 1 von 5 Sternen

Please do not use this company

Please do not use this company, the goods are not as advertised, they are of poor quality, the so called customer service are a total disgrace doing anything possible to put you off returning goods by offering a small refund and discount of your next purchase, their response to this review was for me to make contact which is difficult when they reject my emails and they return undeliverable, this just shows they have no intention of refunding me.

22. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Lasmir

hello Mr Aldous
We are very sorry for the negative experience with your order. We understand your frustration about both the product and the return process. Please contact us at hello@lasmir.com
,we’ll work together to find a fair solution.

Best regards,
Lasmir customer service

Bewertet mit 1 von 5 Sternen

I received a cotton shirt not an all…

I received a cotton shirt not an all weather Wax jacket that I ordered or that was advertised.
Scam needs to be closed for good !!

22. September 2025
Bewertung ohne vorherige Einladung
Lasmir-Logo

Antwort von Lasmir

hello steveharrisbtinternet
We are very sorry for the negative experience with your order. Receiving a cotton shirt instead of the advertised jacket is unacceptable. Please contact us at hello@lasmir.com, we’ll work together to find a fair solution.

Best regards,
Lasmir customer service

Bewertet mit 1 von 5 Sternen

Failing to comply with refunds

If I could put zero stars I would. Avoid buying from this company at all costs. They sent incorrect sized mule, they are 2 sizes too big trying to get full refund out of them is ridiculous. I don’t want to keep shoes that are 2 sizes too big I can’t wear these so don’t want a 10% refund. Refund all my money and take the product back like your 30 days returns stated on your website and sales of goods act. I have been contacting you at the email address you have given and not had satisfactory responses.

This email address is now bouncing back my emails and I have left phone messages why are you ignoring me and not providing a full refund. Don’t anyone ever buy from this company they are con artists and need to be reported to trading standards

17. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Lasmir

hello Lisa Wright
We are very sorry that your request for a full refund was not handled smoothly. This is not the service level we want to provide. Please contact us at hello@lasmir.com

Best regards,
Lasmir customer service

Bewertet mit 1 von 5 Sternen

False Advertising

This website is completely misleading. I bought what was advertised as a luxurious cashmere sweater and pants set, only to receive something made from cheap polyester and cotton. Nothing about it is cashmere.

The description promised “premium quality cashmere” and “unparalleled softness and warmth.” What I received feels like a budget high street item at best. This is false advertising and a scam – luring people in with luxury claims and delivering something entirely different.

I feel cheated and disappointed. Buyers beware: the products are not what they claim to be. I will contact Ombudsman and Trading Standards.

20. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Lasmir

hello y Mihaela Popescu
We are very sorry to hear about your experience and completely understand your frustration regarding the misleading description. Please reach out to us at hello@lasmir.com

Best regards
Lasmir customer service

Bewertet mit 1 von 5 Sternen

I wouldn't even give one star received…

I wouldn't even give one star received wrong goods and they were damaged and want me to send back at my expense buyer's beware give London address but can't contact them

16. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Lasmir

hello Mrs Y Cartman
We’re very sorry you received the wrong and damaged goods. We always strive to provide quality goods and the best purchase experience for our customers. Please reach out to us at hello@lasmir.com ,so we can resolve this issue.

Best regards,
lasmir customer service

Bewertet mit 1 von 5 Sternen

A crooked company avoid buying anything…

A crooked company avoid buying anything from them, their products are not what they advertise on line, they show great photos online but what you receive is a comical representation of that product and they do not accept returns.
They are crooks and should be closed down, it’s a shame you can’t vote with no stars they don’t deserve 1.

18. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Lasmir

hello Cunningham
We’re very sorry to hear about your experience and the disappointment with the product received. We always strive to provide quality goods and the best purchase experience for our customers. Please reach out at hello@lasmir.com , so we can assist you.

Best regards,
lasmir customer service

Bewertet mit 3 von 5 Sternen

Comfortable but plain style

I ordered these orthopedic sandals just to have something casual for walking around. They adjust well and don’t rub, but the style is kind of basic. Shipping was on schedule. I’ll use them at home more than going out.

28. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Lasmir

hello Valerie Halberd
We’re sorry to hear the sizing didn’t work for you and that our refund offer was unsatisfactory. We always strive to provide quality goods and the best purchase experience for our customers. Please contact us again at hello@lasmir.com, so we can carefully review your case.

Best regards,
lasmir customer service

Bewertet mit 1 von 5 Sternen

Horrendous

Horrendous, items are cheap will not let me return items for a refund, explained they are big sizings even though I used the size guide on the website, avoid at all costs

12. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Lasmir

bonjour Nicola Jeffrey's
Nous sommes désolés d’apprendre votre expérience avec les tailles et le processus de retour. Nous nous efforçons toujours de fournir des produits de qualité et la meilleure expérience d’achat à nos clients. Merci de nous contacter à hello@lasmir.com afin que nous puissions examiner votre dossier avec soin et vous aider davantage.

Cordialement,
Service client lasmir

Bewertet mit 1 von 5 Sternen

Avoid this seller

Avoid this seller! Bad experience.
I expected a waterproof rain coat but received a very thin and plain material light jacket. The product was of very poor quality and nothing like the pictures on their website. When I asked to return it, they told me I had to ship it back to China at my own expense, even though their website shows a UK address. The return cost is higher than the item itself, making it impossible to get a fair refund. This company misleads customers and does not provide genuine customer service. Always be careful when purchasing online — I wish I had bought from a trusted UK seller instead. I am still disputing the return issue with this seller — a complete nightmare. I read other reviews today and discovered this seller even steals pictures from reputable brands to mislead customers. scammer!

8. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Lasmir

bonjour Jes
We’re very sorry to hear about your experience with the jacket and return process. We always strive to provide quality goods and the best purchase experience for our customers. Sometimes due to a sudden surge in demand, our local stock was completely sold out. To ensure you receive your order without delay, we are currently shipping directly from our factory located in China. Please contact us at hello@lasmir.com so we can carefully review your case.

Best regards,
lasmir customer service

Bewertet mit 1 von 5 Sternen

They are scammers

They are scammers. And their pictures don’t match their bad quality products.

14. September 2025
Bewertung ohne vorherige Einladung
Lasmir-Logo

Antwort von Lasmir

hello Andy A. Saez
We’re sorry to hear about your experience with the product and the photos. We always strive to provide quality goods and the best purchase experience for our customers. Please contact us at hello@lasmir.com so we can review your case carefully.

Best regards,
lasmir customer service

Bewertet mit 1 von 5 Sternen

Stay clear terrible site scam

Item cheep and nasty. Says easy returns and its not at all. Offered 15% refund not acceptable.
Not good quality stay clear from this site not happy will be reported to ts if full refund not received.
And be aware return address is china.

11. September 2025
Bewertung ohne vorherige Einladung
Lasmir-Logo

Antwort von Lasmir

hello Mandy Clarkson
Thank you for your feedback. We regret that the product did not meet your expectations and that the return offer was unsatisfactory. We always strive to provide quality goods and the best purchase experience for our customers. Kindly email hello@lasmir.com and we’ll do our best to assist.

Best regards,
lasmir customer service

Bewertet mit 1 von 5 Sternen

Postage to China for returns

Despite a U.K. address being included in the return policy, I am being told that I have to return the shoes to China. They took so long to arrive that I ended up buying a different pair.

13. September 2025
Bewertung ohne vorherige Einladung
Lasmir-Logo

Antwort von Lasmir

hello Sarah Clark
We’re sorry for the trouble you faced both with the delivery time and the return instructions. We always strive to provide quality goods and the best purchase experience for our customers. Sometimes, due to demand spikes, orders are shipped from our factory in China. If you contact us at hello@lasmir.com
,we’ll gladly work with you to find a fair resolution.

Best regards,
lasmir customer service

Bewertet mit 1 von 5 Sternen

Obviously Scammers right?

Nothing Delivered. The fact that the lasmir website claims to have 4.7/5 stars on trust pilot and 3713 reviews where in reality they currently have 2/5 stars and 46 reviews tells us everything we need to know. Even then the positive reviews all smell a bit fishy.. stay away

13. September 2025
Bewertung ohne vorherige Einladung
Lasmir-Logo

Antwort von Lasmir

hello Jon B
We are very sorry to hear that you did not receive your order and that our online ratings left a negative impression. We always strive to provide quality goods and the best purchase experience for our customers. Please reach out to us at hello@lasmir.com ,we’ll carefully review your case and work toward a fair resolution.

Best regards,
Lasmir customer service

Bewertet mit 1 von 5 Sternen

Not good customer service

Not good customer service, which is a shame..
I received an open packet stuck down with some sellotape that had come undone, missing some parts and no instructions..
I have tried contacting on various occasions but no definitive reply..

5. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Lasmir

hello G Morris/ Balesi
We are very sorry to hear that your package arrived open and incomplete, and that you had trouble reaching us. We always strive to provide quality goods and the best purchase experience for our customers. Please contact us at hello@lasmir.com ,we’ll carefully review your case and work toward a fair solution.

Best regards,
Lasmir customer service

Bewertet mit 1 von 5 Sternen

I ordered a Mac’ which arrived today…

I ordered a Mac’ which arrived today from lasmir ..the item is cheap, thin horrible, nothing like the picture that they showed on their website,why?because the picture was taken from another reputable retailers website!! What a con Don’t buy from lasmir.

10. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Lasmir

HI Eileen Byrne,
We’re truly sorry to hear about your experience. We always aim to send out only high-quality items, and it’s disappointing to know this wasn’t the case for you. If you could reach out to us at hello@lasmir.com we’ll personally review your order and do everything possible to make this right. Your trust is important to us

Best regards,
Lasmir customer service

Bewertet mit 1 von 5 Sternen

Dodgy company

Dodgy company, don't do business with them, I bought an item in July 2025, it never arrived.

3. Juli 2025
Bewertung ohne vorherige Einladung
Lasmir-Logo

Antwort von Lasmir

Hi Victor,
We’re so sorry to hear that your order didn’t arrive. We always ensure our items are shipped with care, so this is very unusual. If you could reach out to us at hello@lasmir.com we’ll track down your order and do everything we can to make things right

Best regards,
Lasmir customer service

Bewertet mit 1 von 5 Sternen

Starless

I agree with those wishing for zero stars. Ordered shoes. Four days later tracking said it's been delivered which it hasn't. Map pin-points a house quarter of a mile away. It's not there. It's not at any house within half a mile. They don't answer the phone. I should've looked here first.

1. September 2025
Bewertung ohne vorherige Einladung
Lasmir-Logo

Antwort von Lasmir

Hello Phil Last,
we’re very sorry your package was marked as delivered to the wrong location. We always strive to ensure every customer receives their order safely and in good condition. If you could get in touch with us at hello@lasmir.com we’ll review the tracking, contact the carrier, and do everything possible to make things right. Your trust means a great deal to us, and we’d love the chance to turn this around for you.

Best regards,
Lasmir customer service

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