Lighthouse Credit Union Bewertungen 100

TrustScore 3.5 von 5

3,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

As a member for the past 60 years, I can say that this was the best banking option in the area for many, many years. And then it changed when Chris Parker came in as CEO. All of a sudden members bec... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I have been a member of lighthouse credit union for many years. The branch staff are very friendly and very helpful. But when it comes to the after hours automated system, it is absolutel... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My husband and I came in to do some a CD transfer. Before we left we not only fixed or CD but was helped to earn more money for our investment into a premium savings account. Anne Leblanc was both K... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

If it wasn't for the branch manager, Kelley Davis, in Sanford, ME, I would have taken my business account elsewhere. My card was compromised, and when I was called about the fraud, only 1/3 charges wa... Mehr ansehen

Unternehmensdetails

  1. Kreditgenossenschaft
  2. Finanzinstitut

Über Lighthouse Credit Union

Vom Unternehmen geschrieben



Since our start in 1936, we have been committed to building a brighter future for our members. Every member, every dollar matters. Find your path forward with Lighthouse Credit Union.

Become a Member

Kontaktinformationen

3,5

Akzeptabel

TrustScore 3.5 von 5

100 Bewertungen

5 Sterne
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1 Stern

Hat 80 % seiner negativen Bewertungen beantwortet

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Bewertet mit 5 von 5 Sternen

Any time I need to do business with…

Any time I need to do business with anyone at NECU. They are kind, knowledgeable,friendly and always resolve any issue

9. Mai 2024
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Antwort von Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Bewertet mit 5 von 5 Sternen

Northeast is a wonderful financial…

Northeast is a wonderful financial establishment.
I have never had any issues with my loans

9. Mai 2024
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Antwort von Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Bewertet mit 4 von 5 Sternen

They were so helpful and communicated…

They were so helpful and communicated easily. Branch location is far and few in my area which made it more difficult but still a great experience.

21. Februar 2024
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Antwort von Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Bewertet mit 5 von 5 Sternen

Didn't want to have to replace my old…

Didn't want to have to replace my old car, but had to... Didn't really want to take a loan out, but needed to.... Absolutely the best experience ever...! Thanks for everything!!!!

17. April 2024
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Antwort von Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Bewertet mit 5 von 5 Sternen

I called regarding a personal loan

I called regarding a personal loan. I moved out of New England 5 years ago and moved to North Carolina , but have continued to use Northeast Credit union. The woman I talked to was very helpful, offered to do the a application on the phone with me. She was very helpful, friendly and within 8 hours I had the money I applied for in my account. And that is why, even though I no longer live in NH , I continue to bank with northeast Credit union.

26. April 2024
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Antwort von Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Bewertet mit 1 von 5 Sternen

I drafted an external transfer for…

I drafted an external transfer for 600.91 to make my car loan payment on the due day of 4/28/24. It was never processed and now my account shows that I owe 1201.82. Your website to make online payments continues to be utterly frustrating in terms of confirmation and processing of any payments. I have never experienced such a user unfriendly and complicated website to do something as simple as making a monthly car payment. I make other online payments to several vendors every month, including a car payment and they are ALL simple, quick and easy. I have had difficulty making my monthly payments since the inception of this loan. If this can't be resolved so that I can easily make my monthly payments online using an external transfer (which took numerous times and months to set up) I will have to look elsewhere to find a new lender. The stress, aggravation and time involved in paying my loan is more than I can continue to deal with. Whoever set up this website should fired. I can only imagine how much money Northeast spent to create this website.

28. April 2024
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Antwort von Lighthouse Credit Union

Hi Rick - thank you for sharing your feedback with us. We are always looking to improve our services and would love to have one of our Member Care Specialists reach out so we can look into this further. A member of our team will be in touch. ~Janessa

Bewertet mit 5 von 5 Sternen

What great customer service and ease of…

What great customer service and ease of closing for my loan. They explained everything well and closed very fast. The people here are top notch and such a great place to bank.

19. April 2024
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Antwort von Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Bewertet mit 5 von 5 Sternen

This is our second auto loan with NECU.

This is our second auto loan with NECU.
Gabrielle and her team are so easy to work with!! They are super professional, personable, and quick to close loan.
The interest rates are always good too.
I always recommend them to friends and family who need loans.

5. Mai 2024
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Antwort von Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Bewertet mit 5 von 5 Sternen

Loan Process

My most recent experience was flawless,

The staff at my Kennebunk branch is very pleasurable to do business with.

I have been a customer with Ocean Communities/Northheast Creditr union since 1980.

19. März 2024
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Antwort von Lighthouse Credit Union

Thank you so much for your feedback and for being a member with us!

Bewertet mit 5 von 5 Sternen

What’s best about using NECU?

I always am satisfied with the pleasant, courteous service provided by the staff.

3. Mai 2024
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Antwort von Lighthouse Credit Union

Thank you for your feedback and being a member with us.

Bewertet mit 5 von 5 Sternen

Excellent Customer Service

What made my experience great was from the minute Cathy picked up the phone and worked "for" me to get the loan I needed. The process was so simple and it all happened very quickly. The best part was the representative Cathy! She was super helpful and knew what she was doing!!!! Thank you!

1. Mai 2024
Bewertet mit 5 von 5 Sternen

Customer service has been impeccable

Customer service has been impeccable. Thank you for all the training, time and attention to detail you give to your customer service teams so that they can shine brightly for NECU. Nancy N. Sanford ME branch

28. April 2024

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