I shop here often and they have been always nice to deal with. The crate is in a fantastic shape, good material and at least affordable compared to similar offers in the Big A.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Did exactly what was advertised and I didn't expect nothing less than that. My review reflects the overall service and not just the product.
Unternehmen hat geantwortet
I have a bunch of different cone collars and they all suck. They either slip off or are uncomfortable, this new one we got from Lilly and Max is way way different. Money well spent, we are satisfied!
Unternehmen hat geantwortet
We needed a crate and their support was slow to answer at first as there were different options so we had to ask for advice... we settled for a heavy duty dog crate and that is simply amazing! Still t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are incredibly grateful that you took the time out to share your feedback with Lilly & Max. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team! Please notice: Shipping delay may happen occasionally, especially during the current situation. We will make our best effort to help you out of any problems you have during the transaction.
Kontaktinformationen
Vereinigte Staaten
- hello@lillyandmax.com
- lillyandmax.com
Das haben sich andere Leute angesehen
Did exactly what was advertised
Did exactly what was advertised and I didn't expect nothing less than that. My review reflects the overall service and not just the product.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lilly & Max
Hello J.R,
Thank you so much for sharing your experience. We appreciate your kind words and are so happy to have you in our community. Please don't hesitate to reach out should you need anything.
Best Regards,
Lilly & Max
I shop here often
I shop here often and they have been always nice to deal with. The crate is in a fantastic shape, good material and at least affordable compared to similar offers in the Big A.
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lilly & Max
Hello Neve,
Thank you so much for your continued support, it means a lot to us!😊
We're so happy to hear you've had consistently positive experiences with us and that you're pleased with the quality and value of the crate. Your kind words about our team and products really make our day.
Thanks again for choosing Lilly & Max, and we look forward to helping you again in the future!
All the bests,
Lilly & Max
Yes I am satisfied
Yes I am satisfied! I don't think you could get anything better for less to be honest. The shipping was delayed for a day but not a biggie.
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lilly & Max
Hello Rickie,
We're glad to hear you're happy with the value and that everything met your expectations. And thank you for your patience with the slight shipping delay.
Warm Regards,
Lilly & Max
Have bought a few
I have a bunch of different cone collars and they all suck. They either slip off or are uncomfortable, this new one we got from Lilly and Max is way way different. Money well spent, we are satisfied!
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lilly & Max
Hi Garret,
We're happy to hear that this cone has been a better experience for you and your pup. Comfort and reliability are exactly what we designed it for, so it's great to know it's making a difference.
We appreciate your support, and we're always here if you ever need anything in the future!
All the best,
Lilly & Max
Nothing negative to say here
Nothing negative to say here. Everything was delivered as promised and we are satisfied with the product.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lilly & Max
Hello,
We're glad to hear everything arrived as promised and that you're happy with the crate. That means a lot to us. Thank you taking the time to share your experience with us. We appreciate you being a member of our community.
Warm Regards,
Lilly & Max
My dobermann still tries to chew…
My dobermann still tries to chew through the crate but he starting to get it doesn't work like that and is about give it up. It does the trick, works just as intended and I am happy. The price was great but could always be better. Thx!
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lilly & Max
Hi Mike,
Thank you for taking the time to leave this review. We're glad to hear the crate is holding up well and doing its job. If you ever need anything or have questions down the road, we're always here to help. Thanks again for choosing us!
Best regards,
Lilly & Max
we are satisfied
This was an outstanding 10 star experience and nothing less. A big thank you to their CS team! We will be back again.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lilly & Max
Hi Hailie,
Thank you for your feedback. We are so happy to hear you had such a great experience with our customer service team. It means a lot to us that you took the time to share this, and we can’t wait to have you back again!
Best regards,
Lilly & Max
We needed a crate
We needed a crate and their support was slow to answer at first as there were different options so we had to ask for advice... we settled for a heavy duty dog crate and that is simply amazing! Still took a star off for the slow initial reply but no complaints about the goods sold!
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lilly & Max
Hi Micah,
We appreciate you taking the time to share your experience. We are so glad to hear that you’re happy with the heavy-duty crate and that it’s working well for you!
We also appreciate your patience regarding the initial delay. We’re not actively monitoring Facebook messages, but our support team is available 24/7 via email, and we’re always happy to assist as quickly as possible there.
Thanks again for your support, and please don’t hesitate to reach out if you ever need anything in the future!
Warm regards,
Lilly & Max
Nothing but positive things to say
Nothing but positive things to say. It has been a pleasant experience all the way and the heavy duty dog crate was spot on for the money.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Lilly & Max
Hello Madeline,
We appreciate you sharing your positive experience with our high-quality product. Thank you for taking the time to leave us a review!
Best Regards,
Lilly & Max
Our dog came from surgery
Our dog came from surgery and the vet given cone was very uncomfortable so had to get a new one and they did a great job with it. Very happy with the service.
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Lilly & Max
Hello Alexander,
We appreciate your positive feedback and are glad to hear our cone made things more comfortable during recovery, that really means a lot to us. It’s always our goal to provide both a better product and a smooth experience, so your kind words truly made our day. Thank you for your review!
All the best,
Lilly & Max
Thankfully this heavy duty dog crate…
Thankfully this heavy duty dog crate has been a total solution for my dog’s high anxiety. The spacious interior, strong steel frame, and easy cleaning design make it worth every penny. It truly feels like a long term investment for safety and comfort.
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Lilly & Max
Hello Philip,
We're happy to hear that the heavy duty crate has been such a positive solution for your dog’s anxiety. Thank you for your positive feedback!
Warm regards,
Lilly & Max
Elegant crate furniture piece that…
Elegant crate furniture piece that works beautifully for both function and appearance. It is strong enough for my Great Dane, provides excellent airflow, and fits the room like a real cabinet. The door opens smoothly and feels very secure.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Lilly & Max
Hello James,
We appreciate you sharing your experience with our furniture-style dog crate. We're glad the crate works beautifully in both function and style, that’s exactly what we aimed for. Thank you for your 5-star review!
Best Regards,
Lilly & Max
Warmly recommended soft recovery cone…
Warmly recommended soft recovery cone collar. My dog could eat, sleep, and walk normally while still being protected from licking. The padded material feels gentle and much more humane than traditional cones.
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Lilly & Max
Hello Elaine,
We're very happy to hear our cone is helping your pets' recovery! We appreciate you sharing your positive experience with us and your pets.
Best Regards,
Lilly & Max
Bright addition to our home because the…
Bright addition to our home because the crate furniture style blends perfectly with our living room. My dog enjoys relaxing inside, and I enjoy knowing it is strong enough for daily use. The quality feels premium, and cleanup is simple.
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Lilly & Max
Hi Shirley!
We are thrilled to hear that the furniture-style design blends beautifully with your living room and that your dog enjoys relaxing inside. Thank you for your positive feedback; we appreciate it.
Warm regards,
Lilly & Max
Remarkably sturdy crate that gives my…
Remarkably sturdy crate that gives my dog a safe space when I am away. The metal frame is heavy and stable, and the door system works smoothly. It has been a huge improvement for managing separation anxiety.
30. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Lilly & Max
Hi Ruth!
We are happy to hear that the crate has made a real difference in managing separation anxiety. That’s exactly what we hope our crates can do. Thank you for your positive feedback!
Warm regards,
Lilly & Max
My dog finally has a calm and…
My dog finally has a calm and comfortable place to sleep. The structure feels solid, stays quiet, and looks great. The quality and smooth finish really give it a premium feel.
23. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Lilly & Max
Hello Francisco,
We're happy to hear that your dog now has a calm, comfortable place to rest! Thank you for letting us know about your positive experience; we truly appreciate it.
All the best,
Lilly & Max
The design looks great and my dog got…
The design looks great and my dog got used to it right away. The materials feel sturdy and smooth, which gives it a premium quality. It’s easy to keep clean and the size is just right.
20. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Lilly & Max
Hi Georgina,
Thank you so much for sharing your experience and expressing your satisfaction with our product. Your support means a lot to our team.
Best Regards,
Lilly & Max
Good for Recovery
Our cat used the collar comfortably after her dental procedure. It prevented licking and allowed her to eat and sleep without frustration. The material feels soft and flexible.
22. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Lilly & Max
Hey Patricia,
We're glad to hear the collar helped your cat recover comfortably after her dental procedure. We appreciate you taking the time to share your positive experience with us.
Kind regards,
Lilly & Max
Nice but Heavy
The crate works well though it's a bit heavier than expected. Still, the build quality makes up for it. My dog feels safe inside.
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Lilly & Max
Hi Louise,
We appreciate you sharing your experience. We're happy to hear that the crate works well for you and that your dog feels safe inside, that’s exactly what we aim for. Your satisfaction is one of our top priorities, and we’re here to support you and your dog.
Warm regards,
Lilly & Max
Good Product Overall
My dog loves spending time inside and the structure feels very durable. The latch mechanism works fine and gives a sense of security for long hours.
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Lilly & Max
Hello Marilyn,
We're happy to hear that you had a positive experience with our dog crate. Thanks for your feedback!
Best Regards,
Lilly & Max
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