The couch itself is fine, but the hassle of ordering it has been extremely frustrating. It took weeks to arrive, the websites stock information was incorrect and i had to immediately rebuild the couch... Mehr ansehen
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Das sagen Bewerter
Fantastic product. Same as the other super expensive brand as far as modularity is concerned at a fraction of the cost. The option to buy and add any piece you need is amazing, you can truly customize... Mehr ansehen
We love our LINSY home modular sectional! The versatile design is perfect for our living room space! From the standard couch design to the ultimate movie night cozy spot! The storage under each piece... Mehr ansehen
I purchased 6 piece modular sectional 3 yrs ago. A year later, I purchased extra covers to change the color of my sectional. Then last year, I purchased 2 consoles for the sectional. I'm loving al... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
LINSY HOME wants to create for young people that is undefined, limitless, and can meet their different needs at different stages of life. We hope that our products are not just short-term companions for a stage of life, but become users' "family members" with extraordinary quality and limitless designs that accompany them through their growth. Therefore, our product starts with a modular sofa that is full of imagination. Users can freely change its combination and layout according to their needs. But the imagination doesn't stop there. Linsy Home's modular sofa has more practical features, unexpected fabrics, a brand new comfortable experience, and designs that surpass imagination.
Kontaktinformationen
17800 CASTLETON ST STE 665 , 91748, CITY OF INDUSTRY, Vereinigte Staaten
- service@linsyhome.com
- linsyhome.com
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Das haben sich andere Leute angesehen
The couch is so comfy
The couch is so comfy. I love the modular design so I can rearrange and add to it at ease.
Love this couch
We have had the couch for about a month now and we love it. We love the comfort and the flexibility this couch provides for ourselves, and our guests. It's super comfy and I LOVE how the covers are removable and washable! I can't say enough about the amount of storage this couch provides. I live in a small house and the storage in this couch was a game changer. The only wish I have for the couch is a better way to secure the seat cushions to the base when the base is being used as an ottoman or a chaise. The little grippy dots on the bottom of the cushions are not enough. I find the seat cushions off kilter or off the base often because of normal family use. Regardless of this wish, I would totally buy this couch again.
Absolutely LOVE our new Rubik III!!
Absolutely LOVE our new Rubik III!!!
It's comfy, looks amazing and super easy to out together as advertised!
Easy to order
Easy to order, looks nice. Easy to put together. Was hoping for slightly better quality- am a little worried about how it’ll hold up. The console is great except the plugs make noise when they are charging anything? Like a whining sound. Ultimately, the couch is comfy with some throw pillows and has great storage. I think it was overall a great choice for a family with kids.
The customer service is really good
The customer service is really good. The couch is similar to what I'd expect in a dorm lobby from a quality perspective
Items missing and CService doesn’t check info
Both couches arrived with an extra item that wasn’t supposed to come. This is not a bonus because I now have to figure out how to get rid of these big items no one can make use of unless they want to buy the same couch. What’s even worse is that the corner piece to both couches is missing. Things happen so I emailed customer service. Obviously, at this point I’m giving away my time for free. Customer service responded to my message quoting tracking numbers that they didn’t bother to check because all of the items were already delivered. They tried to tell me to be patient because items were in transit. They sent me completely useless information so I had to type out my email again submit all of the pictures clearly demonstrating that I had extra pieces yet was missing pieces. As of this post, I have put in time to try to get a response and I have weird couches in two different houses that don’t have a corner. And, customer service doesn’t even read what I sent them because they replied with completely irrelevant information they didn’t bother to check. All they had to do was click on tracking and paste each of the tracking numbers just like I did , and they would’ve known that everything has arrived. I mean, it’s kind of weird. They couldn’t see that on their end? So, I’m not really sure how they’re running their business at this point and I’m $8,000 out with incomplete couches and no confidence in customer support. I’ll update my review if I ever receive the corner pieces and I would have no idea how in the world to return these couches if I never receive the corners. There is no pre-sales support available, btw. I ended up just crossing my fingers because it was too complicated to try to figure out how to type out or articulate the various questions that I had. I’m sure once the pieces arrive. It’ll be a great situation. If they arrive, because I don’t know if customer service is, going to eventually have the lightbulb turn on and you can’t call anyone. I do feel better about the fact that they use trust pilot because that’s always assigned that somebody wants to improve so fingers crossed.
Well built, versatile
Well built units, need more of a selection of fabrics of the different covers. The uniqueness of being able to change covers is cut short by availability. Also you cannot order just a single cushion, a single arm piece, or just a back piece. “ I was impressed by the construction, but these things I pointed out were because once I received my order, I wanted to change the configuration a bit (it IS supposed to be modular) needing different pieces to do so. Again, the uniqueness was cut short by how the pieces can be ordered. Which baffles me, because it’s truly versatile, so it’s either a website issue or a warehouse one.
Free shipping in a super innovative…
Free shipping in a super innovative product. Ability to make it larger make it smaller make it into a bed change the color and storage to boot. Pretty smart design if I do say so.
Tye samples are lovely and the website…
Tye samples are lovely and the website was easy to manage
Great couch
Great experience prompt shipping
Great experience prompt shipping, ETA and product. Excellent design.
Customer service was excellent
Customer service was excellent. They were very helpful, and took care of the issue I had to my stratification.
The comfort is not pleasing and we also…
The comfort is not pleasing and we also receive a stain on it when we open up just one box. Im trying to return it but it is like pulling teeth. There is no customer service and when you call 1-838-943-0677 to speak to some to start the return process the mailbox is full. After starting a chat on the website it mysteriously is not working and now I'm doing everything by email which I have. I was sent an email stating my ticket is closing because i haven't responded to them in a week after responding to them daily and I have screenshots and emails to prove that I had been responding but it seems whoever is helping me is clearly hesitating and I believe it is so I can go pass my 30 days so I cannot get a refund. I WILL NOT BUY. ALL I WANT TO DO IS RETURN THIS SO I CAN MOVE ON BUT IM NOT GETTING ANY HELP FROM THIS COMPANY. DO NOT BUY!!! NOT WORTH THE FRUSTRATION AND CHECKING MY EMAILS IN THE MIDDLE OF THE NIGHT TO SEE IF I WAS SENT AN APPROVAL. ALSO I SUBMITTED A ONE STAR REVIEW ON THEIR WEBSITE THAT DID NOT POST AND IM PRETTY SURE THERE ARE PLENTY OF REVIEWS LIKE THIS THEY WILL NOT POST. I WILL NOT RECOMMEND THIS COMPANY.
Some good, some bad
The good:
~ Easy setup
~ Looks good
~ Storage (the reason we purchased)
~ Configurable
~ Washable
The bad:
~ One leg came damaged and won’t screw in straight.
~ No customer service phone number. Will have to try to resolve through email. Not a customer service convenient method.
~ Back cushions aren’t wide enough. We set up a three-person couch. There are gaps between the cushions. The cushions seem to be designed for chairs, so don’t fit properly for couches.
~ Cushions are stiff. Hoping they soften with use.
A Must Have
Overall the couch is great, comfortable and works well. One area of improvement would be adding velcro between the seats and bases, the seats slide easily.
Amazing!
They arrived quickly and they were so easy to put together. They are super comfortable. I love all the options and storage
👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Ordering was a breeze
Ordering was a breeze. Set up was easy. Couch is more firm than I expected, which is great. Durability is still in question, but time will tell.
ok experience
they arrived quickly and packaged nicely. I ind them comfortable for lounging but not for sitting- not for old people or short people. The color is not as vibrant as online but dull. Also- one of the seats did not come with the set and between Fedex and Lindy we are trying to track it down put Linsey’s AI generator customer service sucks and we’re having difficulty connecting with an actual human.
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