Locate a Locum Bewertungen 221

It's quiet easy to book with app and can see availability with different companies at the same time.

The customer service is top notch and Yasmin in particular has been very helpful!

I had an enquiry and Yasmin was very efficient in responding to me. Great service from her.

Aidan is very helpful and efficient. Always willing to assist with every query. Thank you Aidan for your kind support.

Aidan handled my queries very promptly and efficiently. Excellent service

I contacted them to change my account from pharmacy dispenser to pharmacist as I just became newly qualified and they said it could only take up to 2 weeks due to backlog which honestly has nothing to do with me now I have to wait two weeks before I start working as a pharmacist because they have backlog on the system. What’s even more annoying is that the specific companies that I want to work for only post Locum shifts on their app. Even when I suggested to delete my account and to make another account with a different email, they said that that could take longer than two weeks ??!! which is honestly ridiculous, bare in mind to change your occupation or delete your account there is no option to do it on the website or the app and you have to contact them Which is absolutely crazy to me. This whole situation is info Inconvenient and is very poor from them. 2 weeks is way too long!!

Easy to book and quit to confirm booking

I booked for shifts with boots via locate a locum. All my documents are correct and I was able to complete 4 shifts from January until mid February. Not only has my Vendor number not been created (the number you need to get paid). When I chase them up they state that there’s an internal error and to wait (this was nearly 5 weeks ago since I submitted 4 forms). That’s totally fine but at least give a decent time frame on when the payment will be made. When I contacted the agency they stated that the matter does not sit with them. That could be true but as an agency you are indirectly representing them. Boots has been horrible with communication. The fact that I could work and all those documents seem fine but not get paid is really inexcusable. Mind you boots and locate a locum work together so you would think they knew what was going on when contacting them. I’d say they are not reliable if you want to get paid. The fact that this is my first experience with them is not great.

Living in East Kent, there are not very many Locum dispensing shifts available. However, when they do come up it’s an easy booking service.

Its great in general.
A few bugs like refreshing when I want to look down a long lost of dates booked and it flicks back to the top, or reverting to today's date in the search function after a shift is booked. It would be great to stay in the same search

Aidan was very helpful, he guided me to submit all relevant documentation and get me up and running onto the service sooner! Appreciate all of his help!

Worst agency ever. Rates speak for themselves. Boycott this business.

So easy to book shifts. Just selected the suitable shifts then got a confirmation of booking email within a minute.

Aidan was very helpful in getting my account approved for shifts with different companies. He was able to verify my documents and accounts as soon as I had uploaded them.

Good communication and guidance all around. Big shoutout to Aidan who was very helpful and got my account set up in no time. I really appreciate his efforts to go above and beyond to help me get going.

I was awaiting for compliance creditials to be reviewed and verified. It was taking quite a long time, I contacted lal team and recieved a quick efficient resolve from Aidan. Aidan was very polite, and extremely helpful, and advised me when verification was complete and status was back to being able to instantly book shifts
Thank you Aidan much appreciated

Avoid Locate a Locum.

I was contacted and asked to reupload documents already provided during onboarding, which took place when Locate a Locum was still in its infancy. I was also asked for a written reference questioning my capabilities, despite having booked many, many shifts through them in the past without any such requirement.

I stopped using this app years ago when it went completely to the dark side. Their shift rates are the worst in the market and their recent tone suggests an inflated sense of importance while showing little respect for experienced locums.

There are far better agencies and apps available. I have requested erasure of my data under GDPR and will not be using this service again.

Easy to navigate with prompt responses. For any queries LAL support team really go out of their way to respond as soon as possible