Locate a Locum Bewertungen 223

TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

First class service by Aidan got the issue solved for me Immediately and got my account approved and chased things up for me. Went above and beyond. Great experience!!!

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Works very professionally for the professional. Completely transparent, efficient, easy-to-use App (once everything or uploaded of course) fast payments and instant bookings. Therefore, no am... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Avoid Locate a Locum. I was contacted and asked to reupload documents already provided during onboarding, which took place when Locate a Locum was still in its infancy. I was also asked for a w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Avoid this agency. As an ACT had a bad experience before even worked any shift. Communication is very bad, email and messages totally ignored. You ‘apply’for shifts but it does not mean they are ‘book... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Gesundheit & Medizin

Vom Unternehmen geschrieben

Locate a Locum is an online platform for locum pharmacists and optometrists. We work with Asda, Boots, Day Lewis Pharmacy, Superdrug, Specsavers and many more employers across the UK. Join 50,000+ locums already using the platform and 8,000 employers actively posting shifts! Download the Locate a Locum app today from the Google Play Store or Apple's App Store.


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

223 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 72 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

Using this app in the past has always…

Using this app in the past has always been straightforward and enjoyable, however lately I have been struggling with it somewhat. Getting rejected from shifts and not knowing why is frustrating as initially I had uploaded an incorrect insurance document. While I recognise this was my own fault, on the previous website design your key compliance documents took 3 days to be checked and verified by someone, whereas this time I went weeks before realising my error, only thanks to the reply I received from the help team. Even since though it's hard to know when you are fully registered with a company and if you're eligible for shifts or just not getting them due to competition. Luckily the support team has been very helpful, Ryan Rankin has made an effort to even call in person and provide timely replies to my emails, confirming which companies I'm eligible for and which waiting lists I'm on.

22. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very low rates

Very low rates, doesn’t take into consideration the years of hard work it takes to become qualified as well as the stress load in most branches.

1. November 2024
Bewertung ohne vorherige Einladung
Locate a Locum-Logo

Antwort von Locate a Locum

Hi Kajal, I'm sorry to see your 1-star review of LAL. To help you find rates that meet your requirements, you can speak with your Locum Success Consultant who can support you and negotiate on your behalf. To contact your LSC email info@locatealocum.com and we'd be more than happy to help. Thanks, Olivia

Bewertet mit 5 von 5 Sternen

They were brilliant

They were brilliant. Helped me so quickly, and gave me the correct advice! Thank you!

1. November 2024
Bewertung ohne vorherige Einladung
Locate a Locum-Logo

Antwort von Locate a Locum

Thank you for your 5-star review and for choosing to work with us, OIivia

Bewertet mit 5 von 5 Sternen

I'm very happy with the service…

I'm very happy with the service provided by the staff especially Ryan and Mark. They helped me register with different companies on locate a locum. Very greatful 🙏

23. Oktober 2024
Bewertung ohne vorherige Einladung
Locate a Locum-Logo

Antwort von Locate a Locum

Hi Hasan, thanks for your 5-star review! We agree, Ryan and Mark are great! Thank you for choosing to work with us, Olivia

Bewertet mit 5 von 5 Sternen

The team was very helpful in particular… Yasmin

The team was very helpful in particular Yasmin, got me the direction I needed and the information was at hand very swiftly, no complaints always helpful!

15. Oktober 2024
Bewertung ohne vorherige Einladung
Locate a Locum-Logo

Antwort von Locate a Locum

Hi Ghalib, thanks for leaving your 5-star review and for Yasmin's shout-out, we agree, she is so helpful! Thanks for choosing to work with us, Olivia

Bewertet mit 3 von 5 Sternen

Most advertised shifts are not available to book…

It took so long to secure a shift I had to settle for one that was available. I was not successful in booking shifts of my choice as they were already taken, yet still advertised on you platform

9. Oktober 2024
Bewertung ohne vorherige Einladung
Locate a Locum-Logo

Antwort von Locate a Locum

Hi Rita, sorry to hear you've had some issues securing shifts. I'd recommend connecting with your Locum Success Consultant by emailing support@locatealocum.com - they will be able to assist with finding available work and contacting employers on your behalf. Thanks, Olivia

Bewertet mit 1 von 5 Sternen

Impossible to get in touch with

State they reply in 1 hour on their help chat but I've been ignored for 4 days. Try to call their helpline number and no one answers. Impossible to get in touch with. Would recommend to use other providers or book direct with Locum coordinators.

3. Oktober 2024
Bewertung ohne vorherige Einladung
Locate a Locum-Logo

Antwort von Locate a Locum

Hi Georgia, I am sorry to hear you've had issues getting in touch with us previously. If you still require support, please email me directly at olivia@locatealocum.com and I will be able to assist. Thanks, Olivia

Bewertet mit 5 von 5 Sternen

Innovative company

Innovative company, finding shifts is easy and I can track all my earnings in the app

26. August 2024
Bewertung ohne vorherige Einladung
Locate a Locum-Logo

Antwort von Locate a Locum

Hi, thanks for leaving your 5-star review! We're glad you're finding the app useful in your locum career. Thanks, Olivia

Bewertet mit 5 von 5 Sternen

Easy & convenient to use.

LALs app is easy to find shifts and track earnings via the diary. Highly recommend

2. September 2024
Bewertung ohne vorherige Einladung
Locate a Locum-Logo

Antwort von Locate a Locum

Hi OM, thanks for your 5-star rating! We're glad you're finding it easy to manage your locum shifts with us! Thanks for choosing to work with Locate a Locum, Olivia

Bewertet mit 5 von 5 Sternen

Very easy to use and lots of shifts…

Very easy to use and lots of shifts available

2. September 2024
Bewertung ohne vorherige Einladung
Locate a Locum-Logo

Antwort von Locate a Locum

Hi Sarah, thanks for your 5-star rating! We're glad you're finding it easy to manage your locum shifts with us! Thanks for choosing to work with Locate a Locum, Olivia

Bewertet mit 4 von 5 Sternen

Locuming…

Very easy app to use but many shifts non negotiable and hourly rates dropping monthly.....emergency shifts better had from other websites ....contact with support is very slow

31. August 2024
Bewertung ohne vorherige Einladung
Locate a Locum-Logo

Antwort von Locate a Locum

Hi Nasar, thanks for your feedback, we're glad you're finding the app easy to use.

For help with negotiating and access to emergencies, I'd recommend connecting with your Locum Success Consultant.

Please feel free to email me at olivia@locatealocum.com and I will put you in touch.

Thanks, Olivia

Bewertet mit 4 von 5 Sternen

Successful negotiations

Successful negotiations

16. August 2024
Bewertung ohne vorherige Einladung
Locate a Locum-Logo

Antwort von Locate a Locum

Hi NSW, thanks for your feedback! We're glad to hear you're able to negotiate via the app. Thanks for choosing to work with us, Olivia

Bewertet mit 1 von 5 Sternen

Limited booking experience

Messed up locum bookings by offering poor rates and monopolising the market with big chains.

31. August 2024
Bewertung ohne vorherige Einladung
Locate a Locum-Logo

Antwort von Locate a Locum

Hi Usama, I'm sorry to hear your experience with LAL hasn't been positive.

To help you find rates that meet your requirements, I would be more than happy to connect you with your Locum Success Consultant who can assist. Please feel free to email me at olivia@locatealocum.com and I will put you in touch.

Thanks,
Olivia

Bewertet mit 5 von 5 Sternen

Easy to use app with great features

Easy to use app with great features. Plenty of shifts to choose and easy to navigate.

The only agency I use and will use for the foreseeable future.

Great work LAL

30. August 2024
Bewertung ohne vorherige Einladung
Locate a Locum-Logo

Antwort von Locate a Locum

Hi Gulshan, thanks for your 5-star rating! We're glad you're finding it easy to manage your locum shifts with us! Thanks for choosing to work with Locate a Locum, Olivia

Bewertet mit 1 von 5 Sternen

Beyond pathetic

An app design team who, quite literally could not care less about the service they provide to their users. I can, without question, guarantee that there will be no benefit to be had from providing a review for them except that, perhaps, someone else will see this review and steer well clear of the platform. The app worked brilliantly for a long time, an update then came which wiped out the use of most of the beneficial features and made the app so slow and glitchy that it was virtually impossible to use. In the proceeding 3-6 months the app has gradually become marginally less glitchy but nowhere near the levels it once was which is hardly an acceptable level considering the app is used to book work ie people’s livelihood! On top of this many features still don’t work!
The feedback you give is never replied to and instead you receive (if anything at all) standardised plateaus or responses that for all I know are AI generated due to how exceptionally vague they are.
What you do get are incessant emails about the most moronic and useless of things which clog up your inbox and provide no value whatsoever.

31. August 2024
Bewertung ohne vorherige Einladung
Locate a Locum-Logo

Antwort von Locate a Locum

Hi, I'm sorry to hear your experience with LAL hasn't been positive.

Can I ask what features you found beneficial that have been removed? If you're experiencing issues with the app, please submit these to support@locatealocum.com and our team will be able to look into these for you.

If you'd like to speak to me directly you can email me at olivia@locatealocum.com

Thanks,
Olivia

Bewertet mit 3 von 5 Sternen

I like that you can see all the shifts…

I like that you can see all the shifts in one place
What I don’t like is that if you book one shift you can’t see the shifts for the rest of the day which can be annoying as we lose money. I also don’t like that some companies you can’t negotiate like boots and Superdrug
We’re on the minimum rates even for on the bookings

1. August 2024
Bewertung ohne vorherige Einladung
Locate a Locum-Logo

Antwort von Locate a Locum

Hi, thanks for your feedback. I'll certainly pass your thoughts to our support team in terms of not being able to see shifts once booked for the same day. At LAL, negotiation is at the discretion of the employer.

If you'd like to be connected to your Locum Success Consultant who can help you find your preferred rates, please email me at olivia@locatealocum.com and I will be more than happy to connect you.

Thanks,
Olivia

Bewertet mit 2 von 5 Sternen

Poor rates being advertised so have…

Poor rates being advertised so have been going direct to companies and securing the same shifts advertised on Lal for much higher rates along with additional perks like mileage and paid breaks

27. August 2024
Bewertung ohne vorherige Einladung
Locate a Locum-Logo

Antwort von Locate a Locum

Hi Raj, thanks for your feedback.

If you'd like to be connected to your Locum Success Consultant who can help you find your preferred rates and perks, please email me at olivia@locatealocum.com and I will be more than happy to connect you.

Thanks,
Olivia

Bewertet mit 5 von 5 Sternen

Easy no navigate app

Easy no navigate app. Quick response from staff.

26. August 2024
Bewertung ohne vorherige Einladung
Locate a Locum-Logo

Antwort von Locate a Locum

Hi Jude, thanks for your 5-star rating! We're glad you're finding it easy to manage your locum shifts with us! Thanks for choosing to work with Locate a Locum, Olivia

Bewertet mit 5 von 5 Sternen

Just started using locate-a-locum

Just started using locate-a-locum. Website easy to navigate. Staff very friendly and helpful. Respond yo queries and technical issues promptly.

27. August 2024
Bewertung ohne vorherige Einladung
Locate a Locum-Logo

Antwort von Locate a Locum

Hi Martin, thanks for your glowing feedback and for choosing to work with us, Olivia

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr