I couldn’t access my account for hours due to technical error. Thankfully , Paris solved the issue in just few minutes and I managed to login to my app and find work. I am so grateful for the suppor... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
First class service by Aidan got the issue solved for me Immediately and got my account approved and chased things up for me. Went above and beyond. Great experience!!!
Unternehmen hat geantwortet
Works very professionally for the professional. Completely transparent, efficient, easy-to-use App (once everything or uploaded of course) fast payments and instant bookings. Therefore, no am... Mehr ansehen
Avoid Locate a Locum. I was contacted and asked to reupload documents already provided during onboarding, which took place when Locate a Locum was still in its infancy. I was also asked for a w... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Locate a Locum is an online platform for locum pharmacists and optometrists. We work with Asda, Boots, Day Lewis Pharmacy, Superdrug, Specsavers and many more employers across the UK. Join 50,000+ locums already using the platform and 8,000 employers actively posting shifts! Download the Locate a Locum app today from the Google Play Store or Apple's App Store.
Kontaktinformationen
Unit 25, 8 Cromac Avenue, BT7 2JA, Belfast, Vereinigtes Königreich
- info@locatealocum.com
- locatealocum.com
3,9
Gut
223 Bewertungen
Hat 72 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Quick response time to any issues
I had to amend my shift time and Ryan was great and helped me to sort this. He was prompt and kept me updated throughout as well. He has always been very helpful!
13. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Locate a Locum
Hi Alyssa, that's brilliant to hear - thanks for sharing your feedback! Ryan is great - we're glad he was able to sort your query. Have a great day, Olivia
Lal should focus on supporting…
Lal should focus on supporting pharmacists more. Lal does not do enough for pharmacists
8. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Locate a Locum
Hi Kaycii, thanks for your comment. At Locate a Locum, we offer multiple services for locum pharmacy workers including our Level Up rewards programme, regular online webinars, an e-learning platform and personalised support for bookings. We're always looking to expand our services to help support the industry. If you have any suggestions please email us at info@locatealocum.com and we'll be able to review. Thanks, Olivia
Thank you Ryan for you’re great service!!
I needed to negotiate a better rate for a shift and didn’t know how to sort this out easily. So I reached out to Ryan who is always very helpful and responsive to any queries or questions very quickly, which is fantastic.
I usually email him directly and he gets back to me most times within 30 minutes which is nice because it allows me to keep working rather than being on hold on the phone.
I just wanted to give some positive feedback on someone doing a great job!!! Well done and please keep up the good work!!!
12. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Locate a Locum
Hi Paresh, thanks for this amazing review - we love hearing your feedback! We're glad to hear that Ryan was able to support your negotiation. Thanks for choosing to work with us, Olivia
Booking system and App diary work…
Booking system and App diary work brilliantly.
12. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Locate a Locum
Hi Stephen, thank you for this brilliant review and for working with us. Have a great day, Olivia
Good only when no issues
I like the ease of finding shifts on this site, however, every time I had a problem with any of the booked shifts and I called Locate a Locum nothing happened. I registered 3 times with Day Lewis but never was able to book any shifts, registered with Asda and when they moved to Locate a Locum again- not able to book any shift. I had 2 shifts that were written wrong time(start-end)- again called Locate a Locum and no support. I had 2 weeks cancelled last minute by Superdrug - again no support. Basically Locate a Locum is amazing only as long as you don’t encounter any problem.
24. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Locate a Locum
Hi Madalina, thanks for this feedback. I am sorry to hear you have had some difficulties recently. The employers who advertise shifts on the platform often have varying registration processes so this may be the case. We're happy to look into this for you, can you please email info@locatealocum.com and a member of the team will be able to advise? Thanks for your patience, Olivia
The App in itself is not very good in…
The App in itself is not very good in terms of rate capping and not being able to negotiate.
But the staff are very helpful. Specially Pennie, she has been assisting me since I qualified and she is amazing. every negotiation query or paid lunch query she will sort ot out for me.
9. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Locate a Locum
Hi Mr Albadri, thanks for this feedback, it's great to hear that Pennie has been able to assist you with your queries.
We do have a Negotiate feature however it is the employer's choice on whether to set this live or not. We also do not cap rates, employers set the rate on the platform for their shifts.
Thanks for choosing to work with us, Olivia
It’s ok… but there’s no option to…
It’s ok… but there’s no option to negotiate a shift, which would be ideal?
9. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Locate a Locum
Hi, thanks for your feedback. We do offer a Negotiate feature however it is the employer's choice whether to set it live or not. You can also reach out to your Locum Success Consultant if you're looking to negotiate a shift. Contact info@locatealocum.com and a member of the team will be able to connect you with your LSC. Thanks, Olivia
Antwort von Locate a Locum
Hi James, thank you for this brilliant review and for choosing to work with us. Have a great day, Olivia
Site needs to be easier to negotiate…
Site needs to be easier to negotiate ---appears a little
cumbersome to use.
9. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Locate a Locum
Hi, thanks for this 4-star review! Have you downloaded our app? When shifts have the Negotiate feature live, you are easily able to submit your preferred rate and communicate with the employer via the app. If you would like more information on this please email info@locatealocum.com. Thanks for choosing to work with us, Olivia
Easy to book
Easy to book. Immediate confirmation.
Good rewards.
Shame that companies like Boots don't enable negotiation. I realise this isn't down to Locate a Locum but perhaps they could influence.
I have been available for unfilled shifts for marginally above amount advertised but no way to feed this back.
8. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Locate a Locum
Hi Simon, thank you for taking the time to leave your review. It's great to hear that you're enjoying the app and our Level Up rewards. 😊 Thank you for this feedback, it's certainly something we will take into consideration. We appreciate you choosing to work with us, Olivia
Really easy to book and helpfull when…
Really easy to book and helpfull when needed to contact
8. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Locate a Locum
Hi, thank you for this brilliant review. So delighted to hear you're having a great experience! Thanks for working with us, Olivia 🤝
no notifications when new shifts…
no notifications when new shifts posted. no email notifications when new shifts posted. requires manually filtering out unwanted shifts EVERY SINGLE TIME. cannot upload shifts from diary to other calendars. overall not so clever. useful negotiation function & access to Onsi.
1. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Locate a Locum
Hi Yunus, thanks for this feedback.
In terms of notifications for new shifts, you can set your notification preferences in the app to receive daily emails about new shifts available. If you have trouble doing this, please email support@locatealocum.com and the team will help you with this.
You are also able to "Favourite" branches so you can see your preferred shifts. "Worked Before", minimum rate and location filters are also available to personalise your search.
Thanks for the calendar feedback. Currently, when you book a shift you receive an email to your personal calendar so you can keep track from there.
We're so glad to hear you're enjoying the Negotiate feature and the Onsi discounts! Thank you for choosing to work with us, Olivia
I’ve been using the app for a few…
I’ve been using the app for a few months now and I’m very happy with it! The initial registration was a bit of a pain although I do understand that all the statutory information needs to be sent in order for it to work. Once that’s out of the way though it’s super easy to use and if you do have any issues, the customer support is excellent. They are so helpful and responsive! Keep up the great work everyone!
16. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Locate a Locum
Hi Jennifer, thanks for this feedback! It's great to hear that you are having a positive experience. Thank you for choosing to work with us, Olivia 🤝
Very efficient way to book shifts and…
Very efficient way to book shifts and also very easy to cancel if circumstances change.
7. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Locate a Locum
Hi MB, thanks for this great feedback and for choosing to work with us! Olivia
Penny was amazing at helping me when my…
Penny was amazing at helping me when my verification documents had not been approved. I was initially very frustrated and called to express my dissatisfaction. However, Penny made sure the relevant documents were approved and even gave me a phone call back within the same hour! Lifesaver.
7. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Locate a Locum
Hi Umar, thanks for your feedback. Sorry to hear that you were frustrated but we're delighted that the amazing Pennie was able to help out! Thanks for choosing to work with us, Olivia
Good system but recently some changes…
Good system but recently some shifts have been pinned to the top even though there are newer shifts added which makes booking shifts I’m interested in unnecessarily difficult. If someone doesn’t book a shift it’s unlikely pinning it to the top of the dashboard will help get bookings
7. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Locate a Locum
Hi R Ram, thanks for taking the time to leave this review. This is great feedback and is something our development team are working on. Keep an eye out for some changes 👀 and thanks for choosing to work with us, Olivia
Pennie's exceptional assistance in…
Pennie's exceptional assistance in promptly addressing all my queries regarding shifts has truly made my experience a positive one at Locate a Locum.
7. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Locate a Locum
Hi Tomi, thank you for this fantastic review. Pennie is exceptional! We're glad you're having a positive experience 😊 Thanks, Olivia
Pennie it’s an angel
Pennie is just my Angel. I don’t know what I’d do without her guidance. I appreciate everything
5. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Locate a Locum
Hi Dimyana, thank you so much for this fantastic review. We also think Pennie is an angel! Thanks for choosing to work with us, Olivia
Ryan is a very experienced and…
Ryan is a very experienced and dedicated consultant .goes out of his way to assist .Thoroughly recommend Locate
2. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Locate a Locum
Hi Hanif, thanks for taking the time to leave this review and for choosing to work with us. Ryan is a pro! Have a great day, Olivia
Wonderful staff at Boots
Wonderful staff at Boots, St James Centre, Edinburgh. Both the store based pharmacist and dispensers are amazing, friendly, with great knowledge and eager to help. I strongly recommend this store to everyone. The store is very beautiful and clean. If anyone needs any help, I strongly recommend to come to the St James Store. Anyone can find some help both at the pharmacy and at the beauty section. All staff members help with great knowledge and warm attitude.
6. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Locate a Locum
Hi Ewa, we agree - the Boots team are wonderful! 💙
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.