Luxplus Suomi Bewertungen 

Antwort von Luxplus Suomi

13. Juli 2026

Dear Maikku

Thank you for taking the time to share your feedback! 😊

We're delighted to hear that you appreciate our wide product selection and affordable prices. Offering great value to our members is something we work hard to achieve every day. ⭐

We also appreciate your honest feedback regarding the membership fee. We understand that it may not be the right fit for everyone. Our membership is designed to provide ongoing savings, exclusive offers, and additional benefits that we hope deliver great value over time. Your comments are important to us and help us continue improving our service. 💙

Thank you again for your review. We hope to welcome you back to Luxplus again soon!

Kind regards Anna
The Luxplus Team

Antwort von Luxplus Suomi

9. Juli 2026

Hi Karishma,

Thank you so much for your 4 star review! 💗

We're delighted to hear that you found the products you were looking for. We truly appreciate your support and hope to welcome you back to Luxplus again soon!

Kind regards,
Mia - Team Luxplus

Antwort von Luxplus Suomi

6. Juli 2026

Hi Rayan

Thank you so much for your 5-star review! 🩷

I love your beautiful collection of emojis, it made me smile! 🌸🌼🌻

I truly appreciate your support and hope to see you at Luxplus again soon!

Kind regards,
Mia - Team Luxplus

Antwort von Luxplus Suomi

6. Juli 2026

Hi Patta

Thank you so much for your review! 💗 We're happy to hear that you were pleased with the fast delivery.

What would it take for us to earn that 5th star next time? 😊 We'd love to know, as we're always looking for ways to improve.

We hope to see you at Luxplus again soon!

Kind regards,
Mia - Team Luxplus

Antwort von Luxplus Suomi

30. Juni 2026

Hi Suneela

Thank you so much for your review! 😊

We're delighted to hear that everything arrived on time and that you had a positive experience with us.

We hope you enjoy your products, and we look forward to welcoming you back to Luxplus soon!

Kind regards,
Mia - Team Luxplus 💗

Antwort von Luxplus Suomi

29. Juni 2026

Hi Olha
Thank you so much for your kind words! 💖 We're so happy to hear that you were pleased with our prices, fast shipping, and that everything arrived quickly and as expected. 🌸

It truly means a lot that you took the time to share your experience. We hope to see you again soon! 💕

Kind regards,
Mia - Team Luxplus

Antwort von Luxplus Suomi

Aktualisiert am 25. Juni 2026

Hi Miia

Thank you for your review and for your kind words about our products! 😊

We're sorry to hear that some of your favorite hair products are currently out of stock. We know how frustrating that can be when you've found products you love.

We would love to hear which products you're missing, so please feel free to reach out to us. 💌
Your feedback helps us understand what our customers would like to see back in stock.

Thank you for your support, and we hope to see you again soon✨

Best regards,
Mia - Team Luxplus
PS! love your name

Antwort von Luxplus Suomi

24. Juni 2026

Hi Johanna,

Thank you for your feedback! 💖

We’re sorry to hear that the delivery took a bit longer than expected. We always aim to deliver as quickly as possible, and we appreciate your patience and understanding. ✨

That said, we’re very happy to hear that you still find us a good place to shop, and we truly value your support.

If you place an order with us again and feel that the delivery is taking longer than expected, we kindly ask you to reach out to us so we can look into it and help you further. 💕

We hope to see you again soon and continue providing you with a great shopping experience! 💖

Best regards,
Mia - Team Luxplus

Antwort von Luxplus Suomi

23. Juni 2026

Hei Armi,

Kiitos arvostelustasi.

Pahoittelen kovasti, että olet jälleen saanut väärän tuotteen. Ymmärrän hyvin, että tämä on turhauttavaa, erityisesti kun olet kokenut saman aiemmin. Tämä ei tietenkään ole se asiakaskokemus, jonka haluamme tarjota.

Näen, että olet jo ollut yhteydessä asiakaspalveluumme sähköpostitse, ja kollegani on vastannut yhteydenottoosi asian ratkaisemiseksi. Odotamme kuitenkin edelleen vastaustasi, jotta voimme edetä ja varmistaa, että asia hoidetaan oikein.

Haluamme ratkaista tilanteen mahdollisimman nopeasti, joten pyydämme sinua ystävällisesti vastaamaan sinulle lähettämäämme sähköpostiin. Heti kun kuulemme sinusta, teemme parhaamme löytääksemme sinulle tyydyttävän ratkaisun.

Kiitos etukäteen vastauksestasi.
Merna, Luxplus

Antwort von Luxplus Suomi

22. Juni 2026

Hi Satu

Thank you for your kind review! 💖

We’re very happy to hear that you appreciate our product selection, fast delivery, and competitive prices. It means a lot to us that you’re satisfied with your experience.

Kind regards,

Mia - Team Luxplus

Antwort von Luxplus Suomi

17. Juni 2026

Hi Amish💕

We’re sorry to hear that you’ve had a bad experience, that’s really unfortunate 😔

We can confirm that your request was received on 16/06 at 18:27, and that our team responded and assisted you with access to your account already the very next morning on 17/06 at 08:06, meaning your case was handled quickly 💌✨

As a member, you have saved €52.44 in total 🛍️💖 which is more than your membership costs!

At Luxplus, member prices and free shipping are only available through a paid membership. All terms, pricing and any trial period are clearly shown at checkout and must be actively accepted before purchase 🛍️✨

If you have any further questions, please feel free to reply to the email we already sent you 💌💕

Best regards,
Mia - Team Luxplus

Antwort von Luxplus Suomi

15. Juni 2026

Hi Benita,

Thank you so much for your kind review 💖

We're really happy to hear that you see us as a reliable supplier 🌸 It means a lot to us that you feel confident shopping with us, and we truly appreciate your trust ✨

If you ever need anything or have any questions, we're always here and happy to help, no matter how big or small 💗

Wishing you a lovely day!

Kind regards,
Mia - Team Luxplus

Antwort von Luxplus Suomi

15. Juni 2026

Hi Ritva,

Thank you so much for your lovely review! 💖

We're so happy to hear that you find ordering easy, enjoy our prices, and appreciate the wide selection of products 🌸✨

It means a lot to us that you'd like to keep shopping with us in the future 💕

And if there's ever anything you're wondering about or need help with, don't hesitate to reach out! We're always here to help, no matter how big or small the question is 💗

Wishing you a lovely day!

Kind regards,
Mia - Team Luxplus

Antwort von Luxplus Suomi

12. Juni 2026

Hi Vera 💖

Thank you so much for your lovely review! 💕

We're delighted to hear that you had a good experience with our service. Your kind words truly mean a lot to us and to the entire team ✨

Thank you for taking the time to share your feedback. We hope to see you again soon! 💗

Kind regards,
Mia - Team Luxplus

Antwort von Luxplus Suomi

11. Juni 2026

Hi Kaarina 💖

Thanks for your message 💕

We’ve checked your order, and the Nuxe oil you received is the correct size — 50 ml, as stated in your order confirmation.

We’re really sorry if this caused any confusion. If you were expecting a larger size, it may have been a mix-up when placing the order, and we’re always happy to help double-check things with you next time ✨

If you would like to exchange the item, please feel free to contact our customer service team and we’ll be happy to help 💗

If you have any other questions, we’re here for you 💕

Best regards,
Mia - Team Luxplus

Antwort von Luxplus Suomi

Aktualisiert am 6. Juni 2026

Hi Nji

Thank you so much for your kind feedback 💗

We’re really happy to hear that you had a good experience and that you like our service. It means a lot to us to know that we’re on the right track and providing a service you’re satisfied with.

If there is anything we can do even better, or if you ever need help, we’re always here for you 😊

We look forward to seeing you again soon!

Best regards,
Mia - Team Luxplus

Antwort von Luxplus Suomi

Aktualisiert am 6. Juni 2026

Hi Ulla

Thank you so much for your feedback 💗

We’re really happy to hear that you’re satisfied with the products, it truly means a lot to us. We always strive to offer great quality and a good experience, so it’s wonderful to know that we’ve met your expectations.

If there is ever anything we can help you with in the future, please don’t hesitate to reach out. We’re always here for you 😊

We hope to see you again soon!

Best regards,
Mia -Team Luxplus

Antwort von Luxplus Suomi

5. Juni 2026

Hi Päivi,

Thank you so much for your feedback & 5 stars 💖

We’re really happy to hear that you experienced fast delivery, easy payment, and that the products matched the description ✨

It means a lot to us that you took the time to share your experience, and we truly appreciate your support 🌸

Kind regards,
Mia - Team Luxplus

Antwort von Luxplus Suomi

26. Juni 2026

Hi David

We’re sorry to see your review.

We are unable to identify any order or interaction connected to your account based on the information provided. Could you please kindly elaborate on your experience and share a bit more detail about what this relates to?

This will help us investigate the matter properly and assist you further.

I have also reached out to you via Trustpilot to request additional information so we can investigate this further.

Best regards,
Mia - Team Luxplus

Antwort von Luxplus Suomi

4. Juni 2026

Hi Henriikka ,

Thank you for taking the time to share your experience 💗

We're sorry to hear that the membership came as a surprise to you. 🌸

At Luxplus, our member prices and free shipping benefits are available through our membership program 🛍️💕 Before an order is completed, the membership terms, price, and any applicable trial period are presented during checkout, and customers are required to actively accept these terms before proceeding with their purchase.

Looking at your account, we can see that your membership has actually helped you save a total of €52.59 💖✨ This means that the savings you've received through the member prices are significantly higher than the amount you've paid for the membership itself 🌷

That said, we truly appreciate your feedback, as it helps us continue improving the customer experience 💕 If you have any questions or if there's anything we can help you with regarding your membership, please don't hesitate to reach out to us. We'd be happy to help 🌺

Kind regards,
Mia - Team Luxplus