Bought a pair of moccasins and was totally dissapointed in them. Absolutely zero support. Not at all what I expected from this company but after reading their reviews. My error in not reading revieed... Mehr ansehen
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Das sagen Bewerter
This company has ZERO accountability or service follow through. I spent over $200 and never received my order. The carrier needed them to open the support ticket to help track the order, and they refu... Mehr ansehen
I love Manitobah Mukluks products. I have purchased several pairs of moccasins for myself and for family members. The most recent pair I bought myself came apart within the warranty period. I messag... Mehr ansehen
I have purchased 3 Pairs this year 2022 2 lined moccasins which fit perfectly & are comfy & 1 short wrap winter boot + 1extra pair of sheep skin insoles. was very impressed with quality. Bas... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
>> www.manitobah.ca << Indigenous Owned. Proudly Canadian.
Kontaktinformationen
Vereinigte Staaten
- manitobah.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Very happy with both my harvester…
Very happy with both my harvester moccasins and buffalo dancer boots. Both pairs were easy to wear in and I find them very comfortable. Shipping was very fast and I’ve bought more mukluks as Christmas presents.
Oredered a pair over 2 weeks ago they…
Oredered a pair over 2 weeks ago they claim vip ship i still have nothing i have sent 4 emails to them asking wheremy purchase is as they do have my money and have never even got 1 reply back im so upset
just received my moccasins
just received my moccasins. found a sticky label inside which read MADE IN VIETNAM. I thought I was supporting an all Canadian company, guess i was mistaken.
Not worth the money
I love my Manitoba mucks, they are really very comfortable and like heaven on your feet. Even after the fur at the bottom wears thin they are great. But I have a problem that I have twice now spent over 250$ and both times my feet freeze in -10 /-15 weather and we get -32 here. And even though they are waterproof my feet still get wet and damp and so does the fur lining. The boots are beautiful and I wish more than anything that a pair would out last 1 winter when I buy them. I'm sad to say after 2 pairs and 3 years I will never buy another pair again. It is not worth the money. If you are only going from your car to your house, or your car to the grocery store or u only wear them for the look, then they are comfy as all get out. But if you walk a dog every day or walk with your kids or play with your kids everyday outside I do not recommend for heavy use. Also do not stand still for 10min or more because your feet freeze.
Unethical review system on website
I like this companies product, I don't like their work ethics. I have purchased product form them before but never directly from the store, always a 3rd party seller. This time I wanted to support them directly so I placed an order on there website. When I got the shoes they didn't feel like that great of quality and most importantly they failed to mention in the description that its rel fur outside but FAKE fur inside the shoes. I have a problem with that because had I known this fact I would have reconsidered the purchase of that style. Well I figured "fine, I can live with it as is". Days later I get an email from the company ASKING for a product review! So I figured okay... It would be great to let other buyer know that they wont be getting a 100% natural fur product and that the description fails to mention that. I wrote the 3 star review and submitted it.... But it NEVER got posted on the site. I thought OK Ill try again, and again it was never posted! WOW so the website monitors reviews so only 5 star reviews get put up for the products! Totally unethical. Very shady. I felt like this was a genuinely honest company and it really breaks my heart to find out that its no different then any other "all for the money" company. It also makes sense why people are turning to trustpilot to write reviews here since clearly what @Manitobah posts for 5 star reviews is fake. Shame.
This product is stunning
This product is stunning. Beautiful, comfortable. Got my package fast, customer service was great to help with a free return.
Zero Stars
If I could I would give them zero stars. I bought a pair to use as slippers. After about three months they were showing signs of wear on the fur. I’ve had them 8 months, they are sloppy, no padding left on the sole, the fur is badly worn and they look as if I’ve worn them for many years.
I contacted the company and I was told to take them off when I sit and to roll my pants up when I wear them. Surely we buy slippers to wear, not to take off to stop them wearing.
To put it not so nicely, the poor quality is only superseded by their disgraceful customer service.
I own a pair of slippers
I own a pair of slippers, and all of the fur came out along the edge of the slipper. I was told this is “standard” and that due to the way rabbit fur rubs on the legs of denim. I mean? You make and sell slippers with zero warning that this was a DEFECT in the way you make your products. Who lines a product with a fur or fabric that cannot be maintained and will fall out with everyday use?
I was actually told that the product was damaged due to me wearing pants with them. That is ridiculous! Who makes a product that you cannot wear clothes with? Basic, average, every day clothes!
Ridiculous.
Now I know why they went on clearance for next to nothing after paying full price for them. Ridiculous.
Oh, and I am disabled so I really don’t walk much, so that shows you just how poorly fabricated they are. Truly.
Poor return policy
I am disappointed in Manitobah Mukluks return policy. They refused to accept a return of slippers that had been worn inside for half an hour. Buying footwear online is a dicey thing so it is important that a company stands by its returns policies. Their sizing is smaller than the usual fit as they claim the items will stretch. But even though I ordered one size up, bearing this in mind, the slippers squeezed my toes to the point if pain. I also measured the soles, and they were 0.25 cm shorter than the measurements they give online (not much, but it makes a big difference to your foot comfort.)
Yes they're very pretty BUT!!!
Yes they're very pretty, however I do not recommend them as my feet even with two extra pairs of socks are still freezing. I got waterproof ones and yet I still feel my feet getting damp when it has slightly rained out and the ground is still damp.. I paid $260 Canadian money when I finally decided to buy a pair after contemplating many years of seeing others wear them and swore by them, I don't know if it's just my luck?? But they suck
I purchased a Pair of mitts expecting…Warmth
I purchased a Pair of mitts expecting them to be as warm as the boots that I own. Very disappointed. They look beautiful but I was out today and it was -14 and I had a pair of cloth gloves underneath and my hands were cold. Disappointing. Very expensive not to have he quality of warmth that you would expect.
Great Idea, Terrible Execution and Glacially Slow
I love the idea behind this company and try to seek out first people-owned companies to support. However....
*ORDER ONE.
--Initial order. Since things came in half sizes and I usually size up, I ordered a set of moccs in size 10. Received, no issues with shipping. I wore them in the house for 5 minutes on carpet long enough to realize that they were just too lose.
--Return. I applied for a return. It took a week to get the postage information and I mailed it back immediately. THREE WEEKS LATER, I still had not received a confirmation they had arrived.
--Followup. I followed up THREE TIMES over SIX WEEKS to confirm they had been received, and I would be getting a receipt? Maybe? Money back or exchange, maybe? The first time, they were apologetic and offered me a 20% next order. The second time they said the return had been accepted and accounting was being slow, but they were going to give me the $$ back directly so I could reorder my new set (WHICH I STILL WANTED) rather than store credit.
--SECOND ORDER. Between my second followup and my third, I ordered a new set!
--THIRD FOLLOWUP. After 2 weeks after not receiving a email from accounting or receipt, I asked for status. GUESS WHAT??? They now considered my returns as "worn" and unaccepted and I wasn't getting $$ back--despite just buying a new set in a different size. According to the rep: literally putting it on your foot is enough to disqualify you from EVER getting a return. This is despite being told twice by other reps my return had been accepted.
--SECOND ORDER: STILL NOT HERE. So now, I am out $$ for TWO different sets of moccs and have neither. It's been two months since I first ordered a set and 3 weeks since I ordered the second set.
I wish I had never heard of this crappy place.
Déçu 😞 très cher j ai acheté des…
Déçu 😞 très cher j ai acheté des bottes et des pantoufles made in vietman le prix de la livraison et des frais de douane son de 100% du prix par article . Les semelles des nouvelles bottes sont nul et son très glissantes, je préférerais les anciennes semelle anciennes dérapante ,j attendrais que je vais au Canada pour en acheter
As I am reading these other reviews
As I am reading these other reviews, I am wondering why so many bad reviews. I have ordered 2 pairs of these snowy owls for myself and my daughter. So far, so good. They seem beautiful and well made.
I ordered the Snowy Owl Mukluks for my…
I ordered the Snowy Owl Mukluks for my wife this past November. They were easy to track and delivery was fast and efficient. Sizing was exact according to the chart on the site. We were amazed at the quality and fine workmanship. She was so excited I went ahead and purchased the soft sole slippers for Christmas. One again, delivery was on point and the quality was excellent. We recommend to anyone interested in purchasing from this company to proceed. You won't be disappointed.
Extreme False Advertising
Terrible. Advertising up to 50% off sales where not a SINGLE item is listed at 50% off... and advertising sales on specific styles and boots that don't actually exist on your website anymore and you're out of stock on. It's illegal to advertise a sale for an item you don't actually have stock of! You need to be reported!
Oh! And as for your made in Vietnam crap? Gee did it never occur to you that you could support global partners and purchase a CANADIAN factory? We do have those here you know! And many Canadians who are without jobs, in the indigenous community in particular and instead of buying your manufacturing factory in canada and keeping it all in the indigenous community you went to VIETNAM with a track record of some of the WORST human rights violations! Damn... I thought you actually cared about your indigenous community and canada and keeping jobs and manufacturing in Canada... its 100% possible for global production of a product to take place in Canada.
Order cancelled without reason after 2 weeks
Ordered this as a gift for my mother, it's been a rough year without any visits. Excitedly waited two weeks, then got an email that my order was cancelled without explanation. I called in to figure out why, and they told me that the shoes I purchased, which I waited two weeks for already, were out of stock. I was surprised because I saw that they were still in stock just a few days ago, and the person said "they doubt it" curtly and told me to go check again.
It seems like they have some serious issues with their online ordering system if the shoe appears as "in stock" for multiple days after I purchased them. Maybe don't sell shoes that are out of stock? Maybe keep better track of your inventory? I also would not be surprised at all if they cancelled my order on purpose because it was made during a sale.
I had been such a big fan and wanted to support their mission. This was such a disappointing experience. How absolutely unprofessional. Never again.
I should of known better to buy a…
I should of known better to buy a second pair. First I bought a pair of mukluks. Because I live on Alberta and have mobility problems and fixes income. I thought if I spent $280 that they would be warm and last. I was so wrong. The ties ripped all around the boot in first month and the are not warm. Says-30 c my feet were cold at -10c . So I sent emails and pictures and they never returned messages. Then I bought some half mukluks thinking that they would last since no strap on top. But the stitching blew out and half the shoe fell apart. I tried to return to store were I bought them and they refused. It's a good thing I registered the serial number when I bought them. So when I call the customer service they said I had to pay for return ($40) . It took months for them to get back to me to confirm they were defective. Then another couple months to get the new ones. So I received the new one last the 1 month now. I noticed first thing there were deep scratches on right side of shoe again. 3 straight deep Mark's. I was hoping that it was just my eyes but when you run your finger nail beside it you can notice it's not going to last. Then the laces broke in 1 week. So I call customer service again and tell them what happened. That I shouldn't have to pay for them to be returned again. I was told to send email. I did get a response saying will take time. I decided to call and ask for supervisor and try and get laces so I can wear them the last couple months of winter. I also told her about deep scratches. When I mentioned that I was going to wear fo remaining winter months and would send them after. I was told that I probably wouldn't get a replacement since I decided to wear them and may cause more damage. I'm disabled and drive a scooter instead of walking . How much wear or damage can I really do to them. So I Do Not Recommend Any of Their Products. BOUGHT 3 AND ALL 3 ARE CRAP. DO NOT WASTE YOUR MONEY OR TIME
I bought a second pair for my wife
I bought a second pair for my wife. the next day went on sale and so I call to ask about this. there responds was we can't doing anything about it. then I said I'd return it and there responds was there would't be that size in stock. lol never ever will I buy from this company again.
Terrible Quality - Do not purchase this off-shore product
My husband purchased a pair of moccasins for me for my birthday. I only wore them inside. Within 6 months the stitching was coming out, there were holes in the suede and the lining was coming off. The other issue that I have is that the company presents itself as Canadian. While it is Canadian owned, the moccasins I received were made in Vietnam. I had thought that I was supporting Canadian artists and getting a quality Canadian product, which was not the case. I contacted the company (I will admit a bit late) and explained the situation - their only comment was that I had exceeded the warranty period. I am extremely disappointed in the company and the product they provided. At this point I will not deal with them in the future. I prefer to support Canadian artists.
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