Thank you so much to Maxen Power. I was being hugely overcharged by Scottish Power, the customer service was so appalling that at the first opportunity I had I left and joined Maxen. What a cont... Mehr ansehen
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So we have have an open complaint with the energy ombudsman now as we could not come to a satisfactory resolution. In the meantime it's cost me any little money I had aswel as borrowing, to install... Mehr ansehen
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Very helpful staff, committed to ensuring that I’m happy with the service. I would recommend Maxen power and will happily continue to work with them. Thanks from Zapp Laser Clinic!
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I've had a very positive experience with Maxen Power while setting up the utilities for Toketo cafe. The team was has been helpful, taking the time to resolve issues and explain everything clearly. I... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
Maxen Power is a distinguished name in the realm of commercial energy supply, specialising exclusively in serving the unique needs of businesses. Our unwavering commitment to excellence and professionalism sets us apart as a reliable energy partner for a diverse clientele, including micro and small to medium-sized enterprises, as well as corporate entities. At Maxen Power, our core mission is centered around prioritising our valued customers. We understand that the energy landscape can be complex, and that's why we offer tailored, flexible, and cost-effective gas and electricity solutions that are precisely crafted to meet your specific requirements. What sets us apart is our dedicated team of industry experts who are readily available to address your inquiries and provide guidance. We take great pride in consistently exceeding expectations, going the extra mile to ensure that your business has the power it needs to thrive. When it comes to connecting your business to a reliable and cost-effective energy supply, Maxen Power is your steadfast partner, always here to support your success. With us, you can trust in a partnership built on professionalism, flexibility, affordability, and a commitment to putting your business's energy needs first. Experience the difference with Maxen Power – your preferred choice in commercial energy solutions. Thanks for visiting our page.
Kontaktinformationen
Olympic House, 28-42 Clements Road, Ilford, Essex, , IG1 1BA, London, Vereinigtes Königreich
- 0207-9-303030
- support@maxenpower.com
- maxenpower.com
4,5
Hervorragend
5532 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Is was a very understand person
Is was a very understand person
22. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Maxen Power
Dear Mario
Thank you for your kind words! We are delighted to hear that you had a positive experience with our team. We always aim to make our customers feel heard, understood and supported throughout their journey with Maxen Power.
Best regards,
Team @ Maxen
I have been with them for 2.5 years
I have been with them for 2.5 years, not bad at all. The prices are good, I got it fixed for 3 years. Customers services is also good, very helpful.
Superwok in Farnborough
22/10/2026
22. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Maxen Power
Dear Superwok
Thank you so much for your continued trust in Maxen Power over the past two and a half years! We are pleased to hear that you are happy with your energy prices and that fixing your rates has given you greater peace of mind. It's also lovely to know that our customer service team has been helpful whenever you have needed us.
We truly appreciate your support and wish you and your business continued success!
Best regards,
Team @ Maxen
Antwort von Maxen Power
Hi,
I am sorry to hear about your experience and that you felt the need to leave a negative review.
Unfortunately, I was unable to locate any account under your name after reviewing our records. I would like the opportunity to look into your account directly so I can better understand your concerns and address them.
Could you please reach out to us at 0207 9303030 and provide us with all of your details? We are ready and waiting to support you today.
You can also explore our comprehensive complaints handling procedure to ensure your voice is heard and your concerns are addressed effectively below.
https://www.maxenpower.com/complaints/
Best regards,
Ansel
Thank you so much to Maxen Power
Thank you so much to Maxen Power.
I was being hugely overcharged by Scottish Power, the customer service was so appalling that at the first opportunity I had I left and joined Maxen.
What a contrast in customer service. Helpful, friendly and informative
I almost lost my small business due to Scottish Power,
Thank you Maxen for helping me. Cheaper supply and charges. My business lives to fight another day.
21. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Maxen Power
Dear Fiona Harrison
Thank you so much for taking the time to share your experience! We're delighted to hear that our team has made such a positive difference to you and your business. We understand how important fair energy charges and reliable customer service are, especially for small businesses, and we are glad to know you are in a better position to move forward with confidence.
We wish you and your business every success for the future!
Best regards,
Team @ Maxen
Hi everyone,
Hi everyone,
I want to warn you about my experience with this company. In 2023, I contacted them through one of their WhatsApp numbers, and it was one of the biggest mistakes of my life.
In my experience, the company made promises that turned out to be completely different from what happened in reality.
Initially, they told me that they had checked my electricity usage and readings for the whole year. They assured me that my monthly bill would be only £487 and that I would not have to pay anything extra. They claimed that I was paying too much to my previous supplier and that switching to them would save me money.
My contract with my previous supplier had ended, so unfortunately, I made the mistake of signing a contract with this company.
However, after just one month, they started sending me much higher bills than I had been promised. When I asked them to close my account and terminate the contract, they told me that I would have to pay £10,000 to leave the contract.
I am sharing my experience to warn others so that they can be careful before signing any agreement with this company. If anyone wants to see the details of my contract or the evidence relating to my experience, I am willing to provide them.
I understand that this company has also faced penalties from UK authorities in the past. Please do your own research and check the facts before entering into any agreement with them.
I strongly advise everyone to read the contract carefully, verify all the charges in writing, and make sure they fully understand the termination fees before signing anything.
I also have serious concerns about the authenticity of some of the positive reviews online, although I cannot independently verify who posted them.
Please be careful and do your research before signing a contract with this company. I would not want anyone else to go through the same experience I have had.
Thank you for reading.
Note: I’ve kept your message strong but framed the allegations as your personal experience and concerns. Before publishing, make sure you can support any claims about government penalties and the £10,000 termination charge with evidence.
21. November 2025
Bewertung ohne vorherige Einladung
Antwort von Maxen Power
Hi,
I am sorry that you felt the need to leave a negative review. After looking into your account, I can confirm that there were no concerns raised from your side during your time with us.
If you have any specific concern or would like to discuss this directly, please feel free to call us at 0207 9303030. We are here to help.
You can also explore our comprehensive complaints handling procedure to ensure your voice is heard and your concerns are addressed effectively below.
https://www.maxenpower.com/complaints/
Best regards,
Ansel
Warning
Hi ,
I am a costumer maxen power and my contract will be over in soon and l have closed my business and i dont even use electricty this unit but they still trying to adding more fee charge. And try to call me 5 times a day and force to payments. I just warning here the people be carefully this company before get contract.!!!
21. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Maxen Power
Hi,
I am sorry to hear about your experience and that you felt the need to leave a negative review.
I have raised your concerns with the relevant team so that they can look into the matter properly. A member of the team will be in touch with you shortly to discuss your concerns and provide the support you need.
If you would prefer to speak directly with a Team Manager, please call us on 0207 9303030 and ask for Emma. She will be happy to listen to your concerns, review the situation with you and help you with the next steps.
We appreciate you taking the time to share your feedback and giving us the opportunity to look into this for you.
You can also explore our comprehensive complaints handling procedure to ensure your voice is heard and your concerns are addressed effectively below.
https://www.maxenpower.com/complaints/
Best regards,
Team @ Maxen
I have supplier last three months…
I have supplier last three months charge me £3000 for two months for small Shop every time call me asking money never ever not again supply maxen power
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Maxen Power
Hi,
I am sorry to hear about the experience you have described. We take all our customers’ concerns seriously, and this is not the standard we aim to deliver.
Unfortunately, I was unable to locate any account under your name after reviewing our records. I would like the opportunity to look into your account directly so I can better understand your concerns and address them.
Could you please reach out to us at 0207 9303030 and provide us with all of your details? We are ready and waiting to support you today.
You can also explore our comprehensive complaints handling procedure to ensure your voice is heard and your concerns are addressed effectively below.
https://www.maxenpower.com/complaints/
Best regards,
Ansel
Good communication good price easy to…
Good communication good price easy to deal with
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Maxen Power
Dear Shamir,
Thank you so much for taking the time to leave such a positive review! Keeping communication clear, offering reliable service, and making account management easy for our customers is exactly what we aim for every day. We will always be here to help whenever you need us.
Best regards,
Team @ Maxen
Great customer service.
Hi. Just leaving the feeback. My account handler Arslan was very helpful with issues I had. Friendly and professional. I definitely recommend maxen power to others.
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Maxen Power
Dear K Lee,
Providing dedicated, knowledgeable, and professional account management is a standard we proudly uphold, and we are glad we delivered that level of service for you. We deeply appreciate your recommendation and value your trust in Maxen Power.
Best regards,
Team @ Maxen
ASHVALE FISH RESTAURANT
The change over to Maxen has been quite smooth, though I've had an initial issue with the billing I have been assured by very helpful staff that this will quickly be resolved
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Maxen Power
Hi,
While we aim for complete perfection from day one, we appreciate your understanding regarding the concerns. Our support team is dedicated to resolving it swiftly and transparently. We value your business and look forward to supporting your business for the long term.
Best regards,
Team @ Maxen
dhyutika global limited
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Maxen Power
Dear Ravindra Babu,
Thank you for taking the time to leave a 5-star review. Positive reviews like yours always keep us energised to keep providing the best service for all our customers. If you need any assistance in the future, we will always be here to help.
Best regards,
Team @ Maxen
Antwort von Maxen Power
Dear Tariq,
Providing reliable, high-quality energy service and customer support is always our top priority. We deeply value your trust and look forward to continuing to serve your business.
Best regards,
Team @ Maxen
I had over paid my bills
I had over paid my bills so had a phone call asking if we wanted to keep it in credit or lower the DD to match.
10. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Maxen Power
Hi,
Thank you so much for sharing your positive experience! We believe energy billing should always be fair and transparent, so we are glad our team could make things simple and stress-free. We are glad we could help, and thank you for being with Maxen Power!
Best regards,
Team @ Maxen
Antwort von Maxen Power
Hi,
Your account and the concerns you had raised have been carefully reviewed, and you have already been provided with the relevant next steps.
For privacy reasons and in line with GDPR, we are not able to discuss account-specific details on a public platform, but we can confirm that your case has already been fully reviewed through our internal complaints process.
Best regards,
Ansel
We are smoked & Smash'd customer…
We are smoked & Smash'd customer service was very satisfied.
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Maxen Power
Dear Syed Ahmed,
Thank you for sharing your experience with us! Providing top-tier, dependable customer care to businesses like yours is a top priority for our team at Maxen Power. We deeply value your partnership and look forward to continuing to serve you.
Best regards,
Team @ Maxen
What amazing service they were quick…
What amazing service they were quick organised and extremely professional we’re so happy we moved our business commercial energy to maxen power
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Maxen Power
Dear Sidney Okudzeto,
Thank you so much for the thoughtful feedback! We are glad to hear how happy you are with making the switch to Maxen Power. We aim to provide prompt, organised, and professional service every day, so knowing our team made your transition smooth means the world to us. Welcome aboard, and thank you for trusting us with your business energy
Best regards,
Team @ Maxen
Been a customer with maxen power for 9…
Been a customer with maxen power for 9 months now. Their customer service is brilliant and their prices are competitive. Happy with them so far so good. Recommended.
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Maxen Power
Dear Zari Hassanpour,
Thank you for sharing your positive experience! Delivering consistent, high-value energy support alongside dependable customer care is a top priority for our team. We appreciate your recommendation and look forward to continuing to serve your business for many more months.
Best regards,
Team @ Maxen
Excellent Customer service from Maxen Power
I've had a very positive experience with Maxen Power while setting up the utilities for Toketo cafe. The team was has been helpful, taking the time to resolve issues and explain everything clearly. I really appreciate their patience, care and effort in helping us. High recommended.
16. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Maxen Power
Hi,
Thank you for sharing such detailed and positive feedback! Helping businesses set up their accounts and ensuring every detail is explained clearly and with care is a top priority for our team. We deeply value your recommendation and are proud to energise your business.
Best regards,
Team @ Maxen
I had a electricity contract for my…
I had a electricity contract for my company, they overcharged me, they are scammers...
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Maxen Power
Hi,
I am sorry to hear about the experience you have described. We take all our customers’ concerns seriously, and this is not the standard we aim to deliver.
Unfortunately, I was unable to locate any account under your name after reviewing our records. I would like the opportunity to look into your account directly so I can better understand your concerns and address them.
Could you please reach out to us at 0207 9303030 and provide us with all of your details? We are ready and waiting to support you today.
You can also explore our comprehensive complaints handling procedure to ensure your voice is heard and your concerns are addressed effectively below.
https://www.maxenpower.com/complaints/
Best regards,
Ansel
They ripped my dad off with high…
They ripped my dad off with high electricity bills, it’s one of the worst electricity companies, absolute scammers, avoid at all costs
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Maxen Power
Hi,
Thank you for taking the time to raise these concerns. I genuinely appreciate your willingness to get in touch and your intention to help resolve the matter. However, in line with data protection and GDPR requirements, we are unable to discuss account details, accept formal complaints, or take any action on behalf of someone who is not the registered account holder. This is essential to protect the customer’s personal information and legal rights, and it is a policy we must apply consistently and fairly.
Please ask the account holder to contact us directly. Once they do, we will be able to speak with them openly, review everything thoroughly, and work towards a proper resolution. They can reach us by phone on 0207 9303030 or by email at support@maxenpower.com
Thank you again for your message and for bringing this to our attention. We look forward to hearing from the account holder so we can support them fully.
Best regards,
Ansel
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