MoveStore Removals and Storage Bewertungen 

184
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

MoveStore did an amazing job helping us move and made the whole process feel completely stress-free. Andy, Matt, and Eric (sorry might forget the name) made sure everything ran smoothly from start to... Mehr ansehen

Bewertet mit 5 von 5 Sternen

From the initial enquiry to the delivery of our furniture, all the staff were helpful and extremely professional. We were given clear information on costs and on insurance cover. On the days of coll... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We really had such a positive experience recently using MoveStore for my nephews flat move. I requested a quote and received a phone call almost straight away. With no hassle. On the day we were calle... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great experience moving long distance, quoted over a video call, all very efficient kept us posted what was happening once booked with them. On the day they went around property with us checking wha... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Umzugsunternehmen
  2. Umzugs- und Lagerservice
  3. Versandservice
  4. Lagerraum

Vom Unternehmen geschrieben

MoveStore Removals and Storage, where excellence isn’t just a goal, it’s our standard. We combine multiple years of experience within the removal and storage industry with our unwavering commitment to providing an industry-leading service. With meticulous attention to detail and a dedication to exceeding client expectations, we redefine the removal experience. Whether you’re moving home, conducting an office removal or require a storage solution, we’re here to streamline the process.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

184 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,9

Alle Bewertungen

(184)

40 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great service

Carried out the move smoothly, friendly staff and great communication. Would use again.

9. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

MoveStore did an amazing job helping us…

MoveStore did an amazing job helping us move and made the whole process feel completely stress-free. Andy, Matt, and Eric (sorry might forget the name) made sure everything ran smoothly from start to finish. They were all super friendly, provided amazing service, and offered very reasonable prices. I would highly recommend MoveStore to anyone looking for a reliable removal company!

25. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Collection and delivery from first floor flat

From the initial enquiry to the delivery of our furniture, all the staff were helpful and extremely professional. We were given clear information on costs and on insurance cover.
On the days of collection and delivery Andy and Eric ( collection) and Andy and Rory (delivery) were friendly and took great care with our belongings. They checked what we needed to be taken onto the van and were extremely efficient taking our belongings down from the flat and packing them.
We were delighted with the service and are happy to recommend this company.

15. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Helpful and friendly guys who turned up…

Helpful and friendly guys who turned up on time with delivery . All good and would use again !

27. Mai 2026
Bewertung ohne vorherige Einladung
MoveStore Removals and Storage-Logo

Antwort von MoveStore Removals and Storage

Good afternoon,

Thank you for your feedback. We’re pleased to hear that you found them helpful and friendly throughout your delivery.

Reliability and a professional approach are key parts of our service, so it’s good to know that came across on the day. We would be glad to assist you again in the future.

The MoveStore Team

Bewertet mit 5 von 5 Sternen

MoveStore were great from start to…

MoveStore were great from start to finish. Very friendly, professional team. Highly recommend.

27. Mai 2026
Bewertung ohne vorherige Einladung
MoveStore Removals and Storage-Logo

Antwort von MoveStore Removals and Storage

Hi Lisa,

Thank you for taking the time to leave your review. We’re pleased to hear that you found the team friendly and professional from start to finish.

Your recommendation is greatly appreciated, and we’re glad we could make the process straightforward for you. We wish you all the very best in your new home.

The MoveStore Team

Bewertet mit 5 von 5 Sternen

Highly recommended

Excellent service from initial enquiry. The removal men were on time,courteous and took great care. I would highly recommend this company

28. Mai 2026
Bewertung ohne vorherige Einladung
MoveStore Removals and Storage-Logo

Antwort von MoveStore Removals and Storage

Good afternoon,

Thank you for your recommendation and for sharing your experience. We’re pleased to hear that the service was excellent.

We appreciate your support and wish you all the best in your new home.

The MoveStore Team

Bewertet mit 5 von 5 Sternen

Hassle Free Move!

We really had such a positive experience recently using MoveStore for my nephews flat move. I requested a quote and received a phone call almost straight away. With no hassle. On the day we were called when the removal men were on their way, which was reassuring. They arrived on time and did a fantastic job. They were so efficient, professional and friendly and just made the whole day less stressful. Will definitely be recommending your services to others

22. Mai 2026
Bewertung ohne vorherige Einladung
MoveStore Removals and Storage-Logo

Antwort von MoveStore Removals and Storage

Hi Carol,

Thank you for taking the time to share your experience. We’re pleased to hear the process felt hassle free from your initial enquiry through to moving day.

We’re also glad the team’s efficiency and professionalism helped make the day less stressful for your nephew. We appreciate your recommendation and wish him all the best in his new flat.

The MoveStore Team

Bewertet mit 3 von 5 Sternen

Let down by damage

The team were polite and professional in their communications both leading up to and during the move, but unfortunately the overall experience was disappointing.

We paid for a full packing service, yet several items were damaged during the move. We also had issues with furniture not being reassembled properly afterwards and ultimately had to resolve this ourselves.

The claims process was lengthy and frustrating. For one significantly damaged item, we were eventually offered compensation equivalent to only around 30% of the original purchase value (and that was only after multiple discussions, with the initial offer being closer to 6%)

Communication remained courteous throughout, but the level of protection for our belongings and the lack of support from the moving company once damage had occurred fell well below what we expected from a professional packing and removals service. We were largely left to deal directly with the insurer ourselves.

I would strongly encourage anyone moving valuable furniture to read the insurance terms very carefully and not assume that paying for a premium service necessarily means you will receive meaningful compensation if items are damaged.

26. November 2025
Bewertung ohne vorherige Einladung
MoveStore Removals and Storage-Logo

Antwort von MoveStore Removals and Storage

Good afternoon Jo,

Thank you for taking the time to share your feedback. We are pleased to hear that our team were polite and professional throughout the planning and moving process, but we are very sorry that the overall experience did not meet your expectations.

We are sorry that some items were damaged during your removal. While we handle a very high volume of belongings each week, and incidents are rare, we fully appreciate how upsetting it is when damage does occur, particularly when you have chosen a packing service for added reassurance.

We are also sorry to hear that you were not satisfied with the settlement figure determined by the independent specialists. The valuation outcome is assessed by an industry-leading claims assessor and is therefore outside of our direct control. Naturally, we are disappointed that you feel let down by the result and by how the process felt overall.

We wish you all the best in your new home.

The MoveStore Team

Bewertet mit 5 von 5 Sternen

The guys were amazing and carried out…

The guys were amazing and carried out the whole move with such professionalism, calmness and cheer. Would highly recommend MoveStore Removals and Storage for a stress free move. Many thanks.

7. Mai 2026
Bewertung ohne vorherige Einladung
MoveStore Removals and Storage-Logo

Antwort von MoveStore Removals and Storage

Hi Lorna,

Thank you for taking the time to share your feedback. We are pleased to hear that our team’s professionalism, calm approach and positive attitude helped make your move feel smooth and stress-free.

We will be sure to pass your kind comments on to the team involved.

We wish you all the very best in your new home.
The MoveStore Team

Bewertet mit 4 von 5 Sternen

Great experience

Great experience! I had furniture from a 3-bed flat, several houseplants, and a big TV moved. Apart from minor damages to a few houseplants, everything arrived in excellent conditions. Communication, care of personal items, and efficiency were amazing. Friendly and professional staff, highly recommended!

21. April 2026
Bewertung ohne vorherige Einladung
MoveStore Removals and Storage-Logo

Antwort von MoveStore Removals and Storage

Hi Barbara,

Thank you for taking the time to leave a review. We are pleased to hear that your move went well.

It is great to know that our communication, care and efficiency stood out, and that you found the team friendly and professional throughout. Your recommendation is very much appreciated.

We wish you all the best in your new home.

The MoveStore Team

Bewertet mit 5 von 5 Sternen

Reliable and efficient

MoveStore was very helpful with my move and I would use them again.
While the costs were a bit higher than I was hoping, my moving situation was also a bit particular (i.e. I required packing services) and I am happy that my items arrived safely and well packed.

16. März 2026
Bewertung ohne vorherige Einladung
MoveStore Removals and Storage-Logo

Antwort von MoveStore Removals and Storage

Good afternoon,

Thank you for taking the time to share your feedback. We are pleased to hear that you found our team helpful and that your belongings arrived safely and well packed. We understand that moves requiring packing services can influence overall costs, and we always aim to provide careful handling and peace of mind that reflects the level of service delivered. It is great to know that, despite the unique requirements of your move, you felt confident in the outcome and would choose us again.

We wish you all the best in your new home.

The MoveStore Team

Bewertet mit 5 von 5 Sternen

Recommend

Can only recommend, professional experience from start to finish.

12. März 2026
Bewertung ohne vorherige Einladung
MoveStore Removals and Storage-Logo

Antwort von MoveStore Removals and Storage

Good afternoon,

Thank you for your recommendation and for sharing your positive experience with us. We are pleased to hear that you found the entire process professional from start to finish. Our team works hard to ensure every move is well organised, carefully handled, and delivered with clear communication throughout. Your feedback is greatly appreciated and reinforces the standards we aim to maintain for every customer.

We wish you all the best in your new home.

The MoveStore Team

Bewertet mit 5 von 5 Sternen

From the original quote and booking

From the original quote and booking, so much help and advice. Cameron answered all our questions. And on the final move day, the guys were amazing. Andy and Rory were so professional, friendly and helpful. All together a 10 star service. Would definitely recommend Movestore to anyone. Thanks again.

10. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

They were all hard working.

They were all, hard working, obliging, helpful and friendly. Many thanks.

29. Jänner 2026
Bewertung ohne vorherige Einladung
MoveStore Removals and Storage-Logo

Antwort von MoveStore Removals and Storage

Hi Bill,

Thank you for your lovely review. We’re so pleased to hear that you found the team hardworking, helpful and friendly, that’s exactly the service we aim to provide on every move.

We’ll be sure to pass your kind thanks on to the crew. We really appreciate you choosing MoveStore and wish you all the best in your new home.

The MoveStore Team

Bewertet mit 5 von 5 Sternen

First move with movers

Honestly made moving sooo much easier and stress free. Couldn’t believe how efficient the guys were at packing and then on move day had it all loaded and rebuilt. Would definitely use again 👍

23. Jänner 2026
Bewertung ohne vorherige Einladung
MoveStore Removals and Storage-Logo

Antwort von MoveStore Removals and Storage

Hi Jennifer,

Thank you so much for your fantastic review. We’re thrilled to hear that your first move with movers was such a positive experience and that the team helped make it stress-free for you.

It’s great to know you were impressed with how efficiently everything was packed, loaded and rebuilt on the day, we’ll be sure to pass your kind words on to the crew.

We really appreciate your support and hope you get settled in soon.

The MoveStore Team

Bewertet mit 5 von 5 Sternen

Stress Free Experience

We needed all our furniture removed as we were having our floors sanded. We contacted MoveStore who were very quick to respond and provided clear instructions about the process .On the day, the 3 hardworking, polite young men who packed away our belongings were extremely careful and efficient when handling our belongings. Nothing was too much trouble for them. When our belongings were returned a week later, the same professionalism was evident. I would highly recommend MoveStore.

12. Jänner 2026
Bewertung ohne vorherige Einladung
MoveStore Removals and Storage-Logo

Antwort von MoveStore Removals and Storage

Good Morning,

Thank you for taking the time to leave a review. We’re really pleased we could help while you were having your floors sanded and that the whole process felt clear and straightforward from the start.

Thank you for your recommendation, and we’re so glad we could make the process stress-free for you.

The MoveStore Team

Bewertet mit 5 von 5 Sternen

I can not say enough wonderful things…

I can not say enough wonderful things about this company. James and Cameron were great during the initial consultation and quote, kept in contact and kept us updated. On moving day, the team were amazing and went above and beyond. The lead mover, Andy, was an absolute legend. He went above and beyond helping my mom get all her furniture moved from Edinburgh to Forres. His whole crew, Rory, Eric and Kai were wonderful. The quality of the packing and the care that they took with everything was beyond anything we could have hoped for
I would highly recommend anyone that is moving in Edinburgh to use MoveStore.

16. Jänner 2026
Bewertung ohne vorherige Einladung
MoveStore Removals and Storage-Logo

Antwort von MoveStore Removals and Storage

Hi Kirsti,

Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear that James and Cameron made the initial consultation and quote so easy and that the team kept you updated throughout the process. It’s fantastic to know that Andy, Rory, Eric, and Kai went above and beyond on moving day and that the care and quality of packing exceeded your expectations.

We’ll be sure to pass your kind words on to the whole team - they’ll be delighted! Thank you again for recommending MoveStore, and we’re so pleased we could help make your mom’s move from Edinburgh to Forres a great experience.

All the best,
The MoveStore Team

Bewertet mit 5 von 5 Sternen

Great team

Fantastic experience moving home with Movestore. Professional, friendly and efficient team of movers. Really took the stress out of moving day for my wife and I.

16. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Couldn’t Have Asked for Better Service

This was my first time using a removal company and I was quite nervous, especially with over two months of storage and a 200+ mile move involved. Cameron and the team made the whole process smooth from start to finish. They arranged a virtual walkthrough at a time that suited me, kept in regular contact leading up to moving day, packed everything quickly and carefully, and returned it all in the exact condition it left. I honestly couldn’t recommend them enough.

4. September 2025
Bewertung ohne vorherige Einladung
MoveStore Removals and Storage-Logo

Antwort von MoveStore Removals and Storage

Hi Andrew,

Thank you so much for your fantastic review!

We completely understand that a first-time move, especially with long-term storage and a long distance between properties can feel daunting, so we’re thrilled to hear that Cameron and the team were able to make the whole process smooth and stress-free. It’s good to know that everything arrived in perfect condition and that our communication and care made a difference. Cameron and the team will be delighted by your kind words.

We really appreciate your recommendation and look forward to helping you again whenever you need us.

Thanks,
The MoveStore Team

Bewertet mit 5 von 5 Sternen

Reassuring moving process and all details covered

MoveStore were great from start to finish. The virtual tour was an easy way to give them all the details of my flat. Initially they couldn’t accommodate my preferred moving date, but phoned me when they had a cancellation to say they could slot me in. On the day the moving guys were extremely helpful, talking me through everything to make sure I was happy. They took extra care with all my boxes/furniture. I wouldn’t hesitate to recommend them!

27. Oktober 2025
Bewertung ohne vorherige Einladung
MoveStore Removals and Storage-Logo

Antwort von MoveStore Removals and Storage

Hi Charlotte,

Thank you for your review! We’re pleased you were happy with the service and that the whole process, from virtual tour to moving day, was smooth and reassuring. Your recommendation means a lot to us.

All the best in your new home,
The MoveStore Team.

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