MyNextBike Bewertungen 

876
•
TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I sold a bike on MyNextBike and thought the service was excellent throughout. The courier experience was incredibly easy and smooth given the challenge of transporting bikes around the country.... Mehr ansehen

Bewertet mit 2 von 5 Sternen

I tried to purchase a second hand mountain bike twice, but both times the order was cancelled days after paying with no given reason. The refund then takes anywhere from 10 business days to a month to... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The site is really easy to use both for listing and viewing and the support and communication with the team are first rate. Can't recommend enough if you want to either sell your unwanted bikes or buy... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Probably the best place to sell a Specialized bike. Buyers get protection that the bike isn’t stolen or misdescribed, and sellers avoid haggling with people on eBay or Marketplace. 4 stars because... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Online-Marktplatz

Vom Unternehmen geschrieben

The UK's #1 marketplace for premium second hand bikes. We make buying and selling pre loved bikes easy and secure.


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

876 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 96 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,0

Alle Bewertungen

(876)

295 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

First time user of this website

First time user of this website. The whole process was smooth and easy to navigate. Sale proceeded without issue and payment received within specified time. Queries responded to quickly . Would recommend snd use again

26. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Sadly, a total waste of money.

Sadly, this was a total waste of money. I was pestered to buy additional services, yet there were no views or interactions for the first paid for marketing product / service.

27. Oktober 2025
MyNextBike-Logo

Antwort von MyNextBike

Hi Andre,

Thanks for leaving your feedback. We’re a little confused by this one and would really appreciate the chance to look into it properly for you.

The reference attached to the review appears to relate to something from October 2025, but we can’t currently find a bike listing or order linked to the email address shown on the review.

As the review has been left quite some time after the original reference, could you please get in touch with us and let us know which bike/listing this relates to, along with any other details you have?

We’d genuinely like to understand what happened and investigate this properly for you.

Thanks,
Harry
MyNextBike

Bewertet mit 4 von 5 Sternen

I bought a bike here but I received the…

I bought a bike here but I received the bike in bad conditions. My Next Bike happily paid for all the services, as well as paying for the delivery in full! I thought it’d be bad but they fixed it in the best and quickest way possible

11. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Confidence throughout

With this system I felt confident about buying a second hand bike without having seen or tested it beforehand. The descriptions on the website helped to make an informed choice, and the whole buying/ delivery process went smoothly.

15. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Used My Next Bike for the first time…

Used My Next Bike for the first time sold 2 bike nice and easy and payments issued no problem, Also great idea with the collection of bike. I would highly recommend this company. Well Done Harry great communication with the WhatsApp. 👌

19. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great site, great service.

Like a lot of people I'm sure when I first found MyNextBike I checked to make sure it was legit. It certainly seemed it, so took the plunge and ordered and paid for a Cannondale Trail SL3 which looked pretty well immaculate. I paid for it to be delivered and within minutes of the transaction I had confirmation of my purchase and further information for me. The CycleCourierCompany were the company delivering it and they were great as well. I really cannot fault MyNextBike - oh wait a minute yes I can - their site is addictive!!!! I keep browsing through it thinking, "Oh that looks superb", or "How can I manage without that" !!! It's a very well laid out, and easy to navigate site, and the payment process is simple and streamlined. If and when I need another bike I would have absolutely no hesitation in using MyNextBike and thoroughly recommend them.

19. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Professional

Unfortunately my order needed to be cancelled and refunded as there were some issues with the seller.
They sort it quickly. Trusted site. Thank you Julie and Harry.
H Nik

19. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

e-bike battery replaced - no additional charge

I bought an ebike from mynextbike and selected the verify and service option - first time customer. During inspection it was identified that the battery should be replaced. This was all an expensive replacement and a complicated install procedure - all was completed by the team using original manufacturer parts at no extra cost to me. This did result in a delay to receiving the bike but I was kept very well informed on progress by Harry and Julie. They were also very responsive to any emails or enquiries that I made. When the bike arrived it was well worth the wait! Many thanks mynextbike - I’ll definitely use this service again and have no issues recommending it. Safe, reliable and well informed service.

10. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A great service

A great service, from start to finish.
The team helped me through each step of listing my bikes, from photographing to information on the product.
The team were very prompt in replying, to any query that I had, & i was notified quickly, of any potential interest on the bikes. I also found their website, really easy to navigate.

Thankyou Team.

17. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I had a great experience with my next…

I had a great experience with my next bike. The bike sold fast and Matt looked after us regarding the payment which was paid quickly. I would highly recommend using this company. My experience was seem less. Thank you guys I appreciate everything you did. Craig .

14. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Harry made everything simple with clear…

Harry made everything simple with clear communication, "Fast, friendly, and professional from start to finish." "I had a great experience selling my bike on mynextbike platform and would definitely recommend selling your bike on this platform "Fast, friendly, and professional from start to finish."They went above and beyond to make sure I was completely satisfied."

17. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

The whole process was done smoothly

The whole process was done smoothly, i have two suggestion the first. is payment could be made within 7 days or 10 days if you are a new user. Secondly i would love a telephone service. Call me old fashion but i love the easy of picking up the phone and making a call. Other than that i could not fault the company. Would i use again of course, because its a safe platform to sell your bike, the other advantage you don't need to dissemble your bike. The courier will pick up your bike as seen. Until next time.
Thank you. DJ Dejarn.

8. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Bike sold - got paid - job done

I was a bit dubious due to the high commission but as it was only paid on success I went ahead. I also listed my bike on vinted and eBay.

The only offer I got was through my next bike. Good communication with the buyer and accepted the offer.

Was a bit nerve wracking after that but I got in touch with the MNB team who explained the next steps. Courier came as promised and I got paid a couple of weeks later.

I would recommend MNB to anyone trying to sell a premium bike. I would say it attracts serious buyers compared to general market places.

4 starts instead 5 as I think the back end system between MNB and the courier needs tidying up for better access to information through the sale process.

12. August 2026
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

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