NEUROGENA.US Bewertungen 230

TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

This is one of the better all-round options because it combines compression with flexible support stays, while staying breathable enough for extended wear. It suits gym use, warehouse work, or recurri... Mehr ansehen

Bewertet mit 1 von 5 Sternen

The knee brace feels great and works well on day one and two, then day three of wearing it, it begins to fall apart. The patella support ring just falls off and the brace is therefore worthless at t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've never use this company before, so was a little skeptical. My order came, packaging look good, items were as shown in the commercial. The only problem i ordered the wrong size. I emailed them and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was seeing a chiropractor and getting decompression treatments as well as adjustments costing me $55/wk for these two appointments. I bought a vibration platform and the Neurogena Belt. I use the... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

230 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 21 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

The customer service was fantastic

The customer service was fantastic. Unfortunately the item didn’t fit, so I had to return it internationally, but the customer service was excellent throughout the process. They were responsive, helpful, and made the return very smooth.

9. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Knee+ systems

Knee+ systems, knee brace. The product does a good job but the quality is lousy. After 2-3 months the knee brace is completely unusable and Neurgena consistently refuses to replace. There is also total confusion and incompetence in their support department. Unfortunately a really bad experience.

7. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

A very good fit while playing football

A very good fit while playing football

5. Mai 2026
Bewertung ohne vorherige Einladung
NEUROGENA.US-Logo

Antwort von NEUROGENA.US

Dear Customer,

Thank you very much for your feedback.

We are glad to hear that the product fits well and performs comfortably while playing football. It’s great to know it is supporting you during activity.

We truly appreciate your support.

Bewertet mit 4 von 5 Sternen

Knee felt supported

Knee felt supported, but brace was too tight.

5. Mai 2026
Bewertung ohne vorherige Einladung
NEUROGENA.US-Logo

Antwort von NEUROGENA.US

Dear Customer,

Thank you very much for your feedback and for taking the time to share your experience.

We are really pleased to hear that the knee support provided good stability. We are sorry that the brace felt a bit too tight, and we truly appreciate your comment as it helps us improve both our sizing guidance and product comfort.

If you ever need help choosing the right size or have any questions in the future, we are always here and happy to assist you.

Bewertet mit 4 von 5 Sternen

Immediate response

I sent email as had a problem adjusting brace after initial wear. Immediate response despite it being a "holiday weekend ". Resolved problem and I am back wearing brace and experiencing pain relief

2. Mai 2026
Bewertung ohne vorherige Einladung
NEUROGENA.US-Logo

Antwort von NEUROGENA.US

Dear Customer,

Thank you very much for your kind feedback.

We are truly pleased to hear that our team was able to assist you promptly and that the issue was resolved successfully. It is great to know that you are now able to use the brace again and are experiencing pain relief.

Your satisfaction is very important to us, and we really appreciate you taking the time to share your experience.

Bewertet mit 5 von 5 Sternen

I will use this company again

I've never use this company before, so was a little skeptical. My order came, packaging look good, items were as shown in the commercial. The only problem i ordered the wrong size. I emailed them and they responded very quickly to help me get my refund.

1. Mai 2026
Bewertung ohne vorherige Einladung
NEUROGENA.US-Logo

Antwort von NEUROGENA.US

Dear Customer,

Thank you very much for your kind feedback and for sharing your experience with us.

We are glad to hear that your order arrived safely, the packaging met your expectations, and the items matched what was shown. We also appreciate your comments regarding our customer support, and we are happy we could assist you quickly with your request.

We’re sorry to hear about the size issue, but we’re pleased we could help resolve it for you.

We truly appreciate your trust in trying us for the first time and look forward to serving you again in the future.

Bewertet mit 4 von 5 Sternen

Will see how they work out

Just received them and trying them out now. Will let you know how they work

1. Mai 2026
Bewertung ohne vorherige Einladung
NEUROGENA.US-Logo

Antwort von NEUROGENA.US

Dear Customer,

Thank you for your feedback.

We’re glad to hear you’ve received your order and are now trying it out. We hope it works well for you and brings the results you are looking for.

We would really appreciate it if you could share your experience once you’ve had some time to use the product.

Bewertet mit 5 von 5 Sternen

Trusted company, great products and support

This marks my initial purchase with your esteemed company, and I am highly pleased due to the quality of the products, the efficiency of the delivery, and the support provided.

30. April 2026
Bewertung ohne vorherige Einladung
NEUROGENA.US-Logo

Antwort von NEUROGENA.US

Dear Customer,

Thank you very much for your kind words and for taking the time to share your experience.

We are truly delighted to hear that your first purchase with us has been a positive one and that you are satisfied with the product quality, delivery, and our customer support. Your feedback means a lot to our team.

We look forward to serving you again in the future.

Bewertet mit 5 von 5 Sternen

the costumer service was great

29. April 2026
Bewertung ohne vorherige Einladung
NEUROGENA.US-Logo

Antwort von NEUROGENA.US

Dear Customer,

Thank you very much for your feedback.

We are happy to hear that you had a great experience with our customer service. Your kind words are truly appreciated and motivate our team to keep providing the best possible support.

Bewertet mit 4 von 5 Sternen

the purchasing and logistics was…

the purchasing and logistics was smooth.
It came timely, in about 1? or so weeks time
does carry out the level and decompression function
only downside is that it is a little heavy

21. April 2026
Bewertung ohne vorherige Einladung
NEUROGENA.US-Logo

Antwort von NEUROGENA.US

Dear Customer,

Thank you very much for your feedback and for sharing your experience with us.

We are glad to hear that the purchasing process and delivery went smoothly and that your order arrived in a timely manner. We also appreciate your comments regarding the product performance and its decompression function.

We note your feedback about the weight, as customer insights like this are very valuable for us when improving our products.

Thank you again for your support, and we hope the product continues to be useful for you.

Bewertet mit 5 von 5 Sternen

Good quality of product and buying experience as a whole

Good quality of product, photos resemble what the quality of product really is. Good quality product. Accomplished Delivery time. Very good experience in general

16. April 2026
Bewertung ohne vorherige Einladung
NEUROGENA.US-Logo

Antwort von NEUROGENA.US

Dear Customer,

Thank you very much for your kind feedback.

We are delighted to hear that you are satisfied with the product quality and that the photos accurately reflected what you received. It is also great to know that the delivery was completed within the expected timeframe and that you had a very good overall experience.

We truly appreciate your support and look forward to serving you again in the future.

Bewertet mit 5 von 5 Sternen

Great brace

Great brace. Even better that it has a dial to tighten or loosen it. Breathable material.

16. April 2026
Bewertung ohne vorherige Einladung
NEUROGENA.US-Logo

Antwort von NEUROGENA.US

Dear Customer,

Thank you very much for your kind feedback.

We are delighted to hear that you are happy with the brace and its adjustable dial feature, as well as the breathable material. It’s great to know that these details are making a positive difference for your comfort and experience.

We truly appreciate your support and hope the product continues to serve you well.

Bewertet mit 1 von 5 Sternen

I ordered my package but it didn't…

I ordered my package but it didn't arrive and they took my money back, it seems the company is a ghost or maybe I was unlucky enough to get ripped off and they didn't return my money. but I don't recommend it, I found the same product on eBay and it arrived in a few days, Plus I also found it in black.
P. S.
I wanted to attach some screenshots of the discussion between me and the company to demonstrate certain things, but it seems they won't let me.

29. März 2026
Bewertung ohne vorherige Einladung
NEUROGENA.US-Logo

Antwort von NEUROGENA.US

Dear Customer,

Thank you for your feedback.

We are very sorry to hear about your experience and that you have not received your order as expected. This is certainly not the level of service we aim to provide.

We would like to investigate this case further and assist you in resolving it as quickly as possible. Please contact our support team directly with your order details so we can review what happened and find a suitable solution for you.

We appreciate your time in sharing your concerns and hope to have the opportunity to resolve this matter.

Bewertet mit 4 von 5 Sternen

The knee braces are good quality the…

The knee braces are good quality the hold my knee in place. I have a damaged menisk so for me is perfect

23. April 2026
Bewertung ohne vorherige Einladung
NEUROGENA.US-Logo

Antwort von NEUROGENA.US

Dear Customer,

Thank you very much for your kind feedback.

We are glad to hear that the knee brace is of good quality and provides the support you need for your knee. It’s great to know it is helping you with your meniscus condition and giving you the stability you need.

We truly appreciate your support and wish you a smooth recovery.

Bewertet mit 1 von 5 Sternen

Looks great, falls apart quickly

The knee brace feels great and works well on day one and two, then day three of wearing it, it begins to fall apart. The patella support ring just falls off and the brace is therefore worthless at that point.
Was informed by Neurogena to contact them via email with order number and they would correct the issue, however, I had previously tried that with no response which led to the review. I emailed again on 5/7/26, so we will see if anything at all happens.

18. April 2026
Bewertung ohne vorherige Einladung
NEUROGENA.US-Logo

Antwort von NEUROGENA.US

Dear Customer,

Thank you for taking the time to share your feedback.

We are glad to hear that the knee brace felt comfortable and provided good support initially. However, we are very sorry to hear about the issue you experienced with the durability and the patella support ring coming loose. This is not the quality we aim to deliver.

We would like to look into this further and help resolve the situation for you. Please contact our support team with your order details so we can assist you accordingly.

Thank you again for your feedback — it helps us improve our products.

Bewertet mit 5 von 5 Sternen

Knee braces work well to stabilize knee…

Knee braces work well to stabilize knee comfortably

17. April 2026
Bewertung ohne vorherige Einladung
NEUROGENA.US-Logo

Antwort von NEUROGENA.US

Dear Customer,

Thank you very much for your feedback.

We are glad to hear that the knee braces provide comfortable support and help stabilize your knee. It’s great to know they are working well for you.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr