I received 2 units for knee protection. While using it the left unit injured my leg above the knee. I sent request for replacement. I then, sent pictures of my leg as requested by your support team... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent seller. Item was brand new, exactly as described, well packed and arrived in perfect condition. Very happy — highly recommended.
Unternehmen hat geantwortet
The knee brace feels great and works well on day one and two, then day three of wearing it, it begins to fall apart. The patella support ring just falls off and the brace is therefore worthless at t... Mehr ansehen
Unternehmen hat geantwortet
Pas który zamowiłem nie dzieła tak jak obiecuje producent. Nie wiem czy to przez moją sylwetkę dosyć masywną czy poprostu to jest naciągane. Kupic ich produkt jest bardzo łatwo, niestety serwis klient... Mehr ansehen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 26 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
They stand behind their products
They stand behind their products. Quick refund.
Product is wonderful
Product is wonderful, helped my husbands back pain.
Bad customer service
I ordered their product, and decided to return it. After some back and forth finally got the return label to send product back. They received the item Oct 9th, it is currently Nov 25th still no refund and after multiple attempts to contact them via email.. crickets
Attempting to return product for a…
Attempting to return product for a refund, and so far the representative seem eager to help.
I am submitting this review becasue the item did not fit around the waist and I would like to return the product.
I am submitting this review becasue I would like to return the product. The company asked that I write a review in order to receive a return label. When I tried to create my own return label using order number and email, it said my order was not found so here I am.
Need to refund the product
Need to return the product
Got this knee brace for my wife
Got this knee brace for my wife. She tried 2 others and they were very uncomfortable. This brace gave her the ability to move freely with less pain. I would buy it again. The only issue I have the long shipping time.
Excellent Customer Service
Even though the belt didn't prove to be successful option for me your customer service rep was ever so helpful in arranging the return process. Having worked in Customer Service myself I know how important for return business a good service rep is as important, if not moreso, than the sales force.
I can’t believe these knee pads work
I can’t believe these knee pads work. I’ve tried many and honestly, these are the best. I play pickleball and can usually play for a half hour before my knees start hurting, but not anymore. I highly recommend them.
Good customer service
Item received in good condition, somehow it works but I feel 😭 uncomfortable using it because you have to make it so tight
Good apparatus, time will tell.
I just received my “portable lumbar retractor,” which I refer to as a “traction device” for your lower back or lumbar region. I’ve only used it three times so far, but each time I can actually feel it working. I will advise you, though: take it easy and progress slowly, or you may cause more harm than good. I personally suffer from a bad back; I herniated a disc in my mid-30s, and now, in my mid-50s, I’ve endured 20 painful years. I've tried it all. My favorite and most effective relief came from the Teeter inversion table (hang upside down). The downsides are simple: it’s somewhat expensive and takes up space. Speaking of expensive, I’ve also gone to a chiropractor who used a DRX9000, a spinal decompression machine. Very costly sessions—more than $200 each—and one needs about two dozen sessions (I could only afford a dozen before having to stop, but it worked beyond belief). This traction device from neogena is less than one of those sessions; this is a great value, and it seems to work. The free items they sent with it also worked rather well, so overall, five stars. I look forward to using this for a long time; whether it lasts or not, only time will tell.
HAVE GONE TO PT REALIZING I COULD DO…
HAVE GONE TO PT REALIZING I COULD DO MOST EXERCISING AT HOME , BUT NOT THE STRECHING MACHINE. WHEN I SAW NEUROGENA EVERYTHING CLICKED. I USE IT EVERY MORNING 79 AND STILL SWINGING CLOSE TO PLAYING MY AGE. THANK YOU
1st product doesn’t work
1st product doesn’t work.
2nd They don’t honour the money back promise.
3rd while trying to arrange this, they’ll blackmail you into leaving false reviews.
4th If you’re outside of America you’re even more screwed, unless like me you will not let it go.
5th - you should of made good and refunded like you agreed.
6th YES I CAN PROVE ALL MY CLAIMS, a dedicated page will be created on socials exposing all you’re lies and proof via all the emails sent. Funnily enough my bank have had many reports from your company.
I felt a relaxation upon the first time…
I felt a relaxation upon the first time wearing it.
The product is well constructed and is based on solid theories!
I have yet to receive it and I had it…
I have yet to receive it and I had it for expedited shipping so I can’t truly give you a review will be more than happy to once I receive it and I paid for expedite shipping because of the back pain that I’m having on my L5 S1 with a bulging disc

Antwort von NEUROGENA.US
I paid 189.00 for this and have never…
I paid 189.00 for this and have never received it so in another week I will dispute this amount pleas let me know what is going on!!

Antwort von NEUROGENA.US
Positive Review
Company was easy to deal with and responsive. Product was well built.
I have really felt the decompression…
I have really felt the decompression using the system.
The buckles and cinch straps work well and I find that if I lay on my bed with my knees bent at 90 deg and then just take and hold deep breaths it is almost exactly like the professional decompression sessions I have used in the past.
I have not used the neck system yet.
The item been used and the box were…
The item been used and the box were damaged:(
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