Great experience , shopped using a gift card and it was simple to do. I purchased a pair of leather boots which I was absolutely delighted with. They arrived promptly, beautifully parcelled and was so... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fab shopping experience. Lovely gift ordered online and sent direct to my lovely sister in law. So many choices so something for everyone. BUT so speedily despatched, just standard delivery, it ar... Mehr ansehen
Unternehmen hat geantwortet
Shopping experience with you Amazing as ever. I love Oliver Bonas. However, you should consider ditching Evri as your courier. Delivery was expected on Tuesday but. Received a message from them say... Mehr ansehen
Unternehmen hat geantwortet
Ordered on Sunday for click and collect. Courier has still not despatched to click and collect store 4 days later. Update: Oliver Bonas replied on Friday to say looking into it with courier. Offere... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Geschäft für Modeaccessoires
- Möbelgeschäft
- Handtaschengeschäft
- Juweliergeschäft
- Spiegelgeschäft
- Damenmodengeschäft
Informationen, die aus verschiedenen externen Quellen stammen
Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware.
Kontaktinformationen
Unit F, Davis Rd Industrial Park, KT91TQ, Chessington, Vereinigtes Königreich
- 020 8974 0110
- askus@oliverbonas.com
- oliverbonas.com
3,6
Akzeptabel
1354 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 93 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I went in to my local store in Epsom to…
I went in to my local store in Epsom to look at some earrings which were on sale (on line). The staff couldn’t have been more helpful, polite and friendly , initially checking the shelves then placing an order for me. Thank you
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
Our store will appreciate this feedback, we'll make sure to pass it on. Team OB.
Easy order, poor delivery experience
The order in itself was easy to place. However, the delivery service delivered my parcel to a different address. Luckily it's nearby and my neighbour brought it over
30. August 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
Hi Veronica,
We're sorry to hear that your order was delivered to the wrong address, this should not have happened & we have made sure to pass this onto our courier to review further.
Thanks,
Team OB
A very nice experience shopping in the…
A very nice experience shopping in the Kingston Store.
Staff very helpful as my size not out in store and she happily went to check in the stock room, thank you
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
Our store will appreciate this feedback, we'll make sure to pass it on. Team OB.
Still haven’t received my delivery and…
Still haven’t received my delivery and is now 3 days late! Beware they use Evri as courier and at best the are terrible and will likely loose your parcel.
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
Hi Mr A Parry,
We're sorry to hear that your order is 3 days late, this should not have happened.
Let’s get this sorted for you - if you can send some details over to our Customer Service Team, here are the details:
https://www.oliverbonas.com/about-us/contact-us
Thank you,
Team OB
Gift delivery fail.
Ordered item was being delivered day before a birthday. Due to an unexplained delay from Everi postage not yet delivered. Really disappointed
31. August 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
Hi Martin,
We're sorry to hear that your order has been delayed that was meant for a birthday, thank you for passing this feedback onto us.
Let’s get this sorted for you - if you can send some details over to our Customer Service Team, here are the details:
https://www.oliverbonas.com/about-us/contact-us
Thank you,
Team OB
Antwort von Oliver Bonas
This is great to hear, thanks for taking the time to let us know. Team OB.
The shopping experience was easy and…
The shopping experience was easy and good.However ,I paid for a Saturday delivery and I haven’t received my package yet (Sunday). I informed the chat for a postage refund but I haven’t heard back yet.
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
Hi Ann-Louise,
We're sorry to hear that you haven't received your order placed under Saturday delivery, this should not have happened.
Our Customer Service Team will be able to look into this for you - get in touch via the link below:
https://www.oliverbonas.com/about-us/contact-us
Thank you,
Team OB
Out of stock
I ordered an item that was automatically refunded a couple days after ordering since it went out of stock. I feel in this day the tech should be capable of taking it off as soon as the last item is sold as it is very disheartening for it to not come after ordering.
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
Hi Jessica,
We're sorry to hear that your item was refunded because it was out of stock, we can understand how disappointing this must have been.
As this is a very busy time of year during our Summer Sale, we have hundreds of customers checking out at once and sometimes for the same item at the same time. This can cause some items to be purchased at the same time by multiple customers and if there is only one left we will need to process a refund if it's out of stock but we do understand how frustrating this must be and we have made sure to pass your feedback onto the relevant team to review.
Thanks,
Team OB
Lovely items
Lovely items. Great choice.
Service efficient and excellent communication. Prompt delivery.
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
This is great to hear, thanks for taking the time to let us know. Team OB.
Shocking
Shocking, paid a week ago; birthday present due to arrive on Saturday delivery for 6£?
Still not arrived. Won’t be ordering again
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
Hi Jake,
We're sorry to hear that your order meant as a birthday present has not arrived, this should not have happened.
Let’s get this sorted for you - if you can send some details over to our Customer Service Team, here are the details:
https://www.oliverbonas.com/about-us/contact-us
Thank you,
Team OB
Easy to order ,delivered promptly
Easy to order ,delivered promptly
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
This is great to hear, thanks for taking the time to let us know. Team OB.
Package arrived on time & well packaged
30. August 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
This is great to hear, thanks for taking the time to let us know. Team OB.
Happy Shop
I love Oliver bonus it’s my happy shop lots of lovely unique stuff - plus lovely clothes - everything looks so bright and cheerful in the shop and everything you buy never disappoints
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
This is great to hear, thanks for taking the time to let us know. Team OB.
I have not yet received my order…
I have not yet received my order no108578688. The courier could not deliver my Oliver Bonas voucher for some reason. My address is 3 Rectory Close, Nafferton, Driffield, East Yorkshire, YO254JA
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
Hi there,
We're sorry to hear that you've not received your order, this should not have happened.
Let’s get some details over to our Customer Service Team so they can look into this for you - follow the link below:
https://www.oliverbonas.com/about-us/contact-us
Thank you,
Team OB
Fast delivery
Fast delivery
The shipment wasn't damaged
Instant communication
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
This is great to hear, thanks for taking the time to let us know. Team OB.
Quality products and fabulous designs
Quality products and fabulous designs, this is my new favourite place
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
This is great to hear, thanks for taking the time to let us know. Team OB.
So easy to filter and order.
So easy to filter and order.
And arrives so quickly- an ace experience!
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
This is great to hear, thanks for taking the time to let us know. Team OB.
Smooth transaction and the package…
Smooth transaction and the package arrived beautifully packaged.
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
This is great to hear, thanks for taking the time to let us know. Team OB.
Easy to order and no problem ordering…
Easy to order and no problem ordering online with Oliver Bonas. Haven't received my order yet as being delivered by Evri. Have already had one delivery date postponed by the parcel courier and no redelivery date as yet. This would put me off ordering from OB in the future as Evri are notoriously unreliable.
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
Hi Sam,
We're sorry to hear that you've not received your parcel, this should not have happened.
Let’s get some details over to our Customer Service Team so they can look into this for you - follow the link below:
https://www.oliverbonas.com/about-us/contact-us
Thank you,
Team OB
Great present gift
Bought as a moving in present , on sale and was delivered really fast. They are perfect and was very much appreciated when opened.
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
This is great to hear, thanks for taking the time to let us know. Team OB.
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